Cluster Insurance & Claims Officer M/F
General Information
AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company.
Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way.
AGL is also present in Haiti and Timor.
Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project?
Join AGL, the leading multimodal logistics operator on the African continent!
Job description
Profile
LEGAL, TAX AFFAIRS & INSURANCE MANAGEMENT
Cluster Insurance & Claims Officer M/F
Location Job
Africa, South Africa, JOHANNESBURG
Contract length
Full time
Mission description
Job Purpose:
• Ensure all policies and procedures relevant to insurance and claims processes distributed by the Cluster Legal Manager are implemented and complied with by all AGL companies within the SA Cluster.
• Support the Cluster Country Managers with all Insurance & Claims matters.
• Manage, guidance and support the Cluster Country Managers concerning all insurance and claims matters.
Profile
Job Function:
• Insurance & Claims
Ensure all relevant insurance covers of all AGL companies within the SA Cluster are procured (as and when required) and timely renewal (at least annually).
Ensure all important policy terms are communicated to the Cluster Country Managers.
Ensure all AGL company asset claims, customer cargo claims, 3rd party claims, liability claims etc. are properly and timely reported, managed and closed out.
- Receive claim notification reports (CNR) regarding potential and/or actual claims;
- Review the CNR for completeness and accuracy, and request additional information if required;
- Register the claim, open a claim file and allocate a claim receipt number (CRN);
- Notify the relevant insurers of the incident/potential claim without delay;
- Request the relevant operations to complete and return the relevant claim form;
- Review the claim form for completeness and accuracy, and submit to the relevant insurers;
- Guide the relevant operations as to how the claim should be handled (i.e. acknowledge receipt of claim from client / notify client of incident, place all relevant parties on notice, etc.);
- File all correspondence pertaining to each claim in accordance with the agreed filing system (electronically on the legal drive).
Liaise with the relevant insurers and operations up to conclusion of each (potential) claim.
Ensure an accurate and up-to-date insurance register is maintained for each AGL company within the SA Cluster.
Maintain an accurate and comprehensive claims register for each AGL company within the SA Cluster.
Draw stats and prepare presentations as and when required by the Cluster CFO, Cluster Legal Manager and/or Regional Legal Manager.
Liaise with the finance department to ensure appropriate provisions are made.
• General
Perform any other duties assigned by the Cluster CFO, relevant Country Manager and/or the Cluster Legal Manager.
Monitoring the Contracts Legal Tracker for completeness, and draw stats and prepare presentations as and when required.
Answering the phone when a legal colleague is not in the office.
Booking of meeting rooms.
Ordering of office stationery.
Distributing meeting agendas.
Taking of minutes at scheduled legal meetings.
Any other delegated tasks deemed as reasonable as assigned by the reporting manager
Assist with the completion of documents
Minimum Education and Experience Requirements:
• Grade 12/ Matric
• One of the following legal qualifications: Insurance related qualification.
• 2 years' experience in the insurance & claims field.
• Experience of the Africa continent will be an advantage.
• Computer proficiency: Word, Excel & PowerPoint.
• Good attention to detail.
• Methodical and thorough approach to work.
• Organised.
• Good at juggling tasks and prioritising.
• A desire to show initiative.
• Must be able to offer end-to-end supply chain solutions in clearing and forwarding industry