Transport Distribution Supervisor M/F

 

 

Transport Distribution Supervisor M/F

General Information

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent!   

Job description

Mission description

Job Purpose:

To supervise the transport team and ensure operational requirement are achieved.

Job Function:

• Confirm Bookings with Clients & Suppliers
• Tracking of shipments and updating clients, files & tracking reports on every
step of the shipment
• Follow up on POD's and filing accordingly
• Requesting and negotiate lowest rates from Suppliers
• Ensure customer satisfaction through professional and on time deliveries
• Efficient communication to the relevant parties with regards to deliveries and
collections
• Ensure maximum utilisation of AGLs fleet to maximise profitability
• Manage internal relationships to achieve organisational goals
• Logging customer complaints to continuously find ways to improve customer
service
• Ensure client queries/complaints are responded to via email with efficiency
and accuracy with immediate effect, acknowledging the client's email and
responding in full once investigation on the matter is completed
• Communicate with customers & AGL Commercial Team about freight details,
delivery times, and special handling requests
• Following up with suppliers, obtaining reports and update Internal and
external clients
• Ensure operational statistics are kept to standard and up to date
• Ensure the TD team capture all data accurately on all systems used
• Monitoring the TD Team that all required tasks are followed with each
shipment
• Confirming Draft Invoices on Pegasus after inspecting that all details are
correct on file level
• Responsible for the efficient and safe scheduling/execution for TD's logistics
and dispatch
• Monitor that all TD admin tasks executed by the TD Team are followed
through accordingly and as per procedures
• Ensure TD team complies with South African Occupational Health and Safety
act regulations and requirements
• Manage all relevant control sheets and data is captured on time
• Ensure vehicles are dispatched on time
• Register files on internal system – Pegasus
• Check that documentation is correct in accordance with cargo loaded and
vehicle registration/details provided by transporter
• Handover of correct documentation to the responsible transporter/AGL Driver
• Closing of files on Pegasus and internal systems in accordance with the KPI's
• Economical and timely scheduling/ordering of common carriers for
nationwide shipments
• Ensure the correct cargo is collected and or delivered
• Ensure that PODs are handed in immediately after deliveries and e-mailed
through to the correct parties

 

Profile

Job Function (continued)

• Ensure hazardous chemical regulations are met when transporting Hazchem
products
• Ensure special loading equipment is arranged when transporting cargo
requesting special lifting equipment
• Ensure correct documentation is handed over by the controllers to ensure
drivers are given all required documentation for deliveries and collections
• All files to be registered immediately upon receiving documents / cargo
• Ensure all documents are completed correctly and ready for dispatch prior to
booking a vehicle
• Inform all parties when utilising Subcontractors to ensure SOP is met
• Creating Purchase Requests on Precoro once Management approves supplier
quote
• Ensure no truck is dispatched (AGL or Sub-con) for a CIA client until Proof of
Payment is received from client.
• Ensure that drivers schedule and working hours are monitored
• Run a daily invoice performance report with active files and ensure all info is
correct and no files fall out of required KPI's
• Keeping track of transportation regulations and laws to ensure truck drivers
comply
• Authorise Supplier Invoices, stating files number, line and amount next to
approval signature (all Missing Estimations must be signed off by
Management)
• Ensure vehicle inspections are completed daily and are monitored
• Ensure that communication and updates persist with supplier Truck
Mechanics regarding required Fleet Maintenance and Repairs
• Immediate reporting of any incidents or accidents to Management
• Ensure that any other department tasks and requirements given by
Management is adhered to.

Minimum Education and Experience Requirements:

• Matric
• Minimum 5 years' experience in handling and management of fleet/ transport
• Microsoft knowledge - Excel, Outlook and Word.
• Pegasus knowledge is a must.

Other competencies required

• Timekeeping is essential ensuring timeous handling of processes
• Ability to work under pressure
• Problem-solving abilities
• Ability to work across various departments
• Good communication skills (verbal and written)
• Maintain a positive and respecting relationship with the team
• Be able to lead a team
• Maintain Professionalism