Terminal Administrative System IT testing Officer (NATIONALS ONLY) M/F

	Terminal Administrative System IT testing Officer (NATIONALS ONLY) M/F

General informations

 Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics 

Job description

Mission Description                      

COMPANY OVERVIEW
Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia.

The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools.

As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Building on this success, a second Innovation Center will soon open in Kigali, aiming to become a hub for open innovation in East Africa, stimulating creativity, accelerating projects and strengthening regional synergies.

Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration.

Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission?
Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES

Mission
• Ensure the quality and reliability of IPAKI solutions across the Ports & Terminals
ecosystem by designing and executing test strategies, accelerating defect
detection, and safeguarding releases through robust validation.

Key Responsibilities
• Translate business requirements and user stories (Azure DevOps) into clear
acceptance criteria, test plans, and test cases with full traceability.
• Execute manual functional, integration, end-to-end, regression, and UAT testing
across environments (dev, test, pre-prod, prod-readiness).
• Design and evolve the test strategy for IPAKI, focusing on risk-based testing and
regression protection for core flows.
• Log, triage, and track defects in Azure DevOps; provide clear reproduction steps,
impact analysis, and evidence; retest fixes and manage closure.
• Coordinate with Product Owners, developers, and site stakeholders; support CAB
readiness with test evidence and sign-off for Changes.

 

Profile

• Build and maintain test data; manage environments and test prerequisites;
contribute to environment readiness checks.
• Where feasible, implement or extend test automation (e.g., API:
Postman/Newman or REST-assured; UI: Playwright/Cypress/Selenium); integrate
into CI/CD quality gates.
• Perform basic performance and reliability checks (e.g., JMeter) and raise risks
when SLAs are a risk.
• Support UAT with site users; collect feedback, consolidate defects, and validate
fixes prior to release.
• Contribute to continuous improvement of QA practices, metrics, and tooling.

EDUCATION & EXPERIENCE REQUIRED
• 3+ years in software QA/testing (or strong demonstrable experience), including
test planning and defect management.
• Hands-on experience with Azure DevOps (Boards, Repos, Pipelines) for work
tracking and defects.
• Solid functional testing skills; ability to write clear test cases, acceptance
criteria, and defect reports.
• API testing proficiency (e.g., Postman); working SQL skills for data validation.
• Familiarity with CI/CD concepts and Git-based workflows.

TECHNICAL SKILLS REQUIRED
• Experience in Ports & Terminals/TOS/TAS domains (e.g., operational logistics,
yard/vessel/rail flows) will be additional skill.
• Exposure to ServiceNow (A'Care) and cross-tool ticket linkage with Azure
DevOps.
• Test automation experience (Playwright/Cypress/Selenium, Postman/Newman,
or similar).
• Performance testing exposure (JMeter/Gatling) and basic
monitoring/observability know-how. • ISTQB Foundation or equivalent
certification.

BEHAVORIAL SKILLS REQUIRED
• Strong communication skills; ability to collaborate with Product Owners,
developers, and operations teams.
• Open-minded and curious, you like to search for new ways to improve your work
outcomes and conditions.
• Autonomous and organized, you are able to define and manage your daily
mission.

ADDITIONAL NOTES
• The role is based at the Kigali Shared Service Center (KSSC).
• Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and
with external vendors may be required.
• Flexibility to support critical operations outside standard working hours when
necessary (rare but possible).
• English required; French is an asset depending on project assignments.