Corridor Control Tower Manager M/F

 

 

Corridor Control Tower Manager M/F

General Information

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent!   

Job description

Mission description

Job Purpose:

Manage Corridor Control Tower import and export operation team in JNB. Assist Front Office for pricing, business implementation and customer meetings each time requested. Monitor the overall operational performance of the respective corridors in Southern Africa inbound and outbound.

Manage and Develop the team:

- Ensure that the appointed people are knowledgeable and skilled in their areas
of responsibility
- Ensure that team master the necessary tools and processes
- Drive the Business Unit operational performance
- Apply the strategy and business processes in line with global or local policy
- Assess the operational risks, the quality of service, the financial balance,
projects profitability and business-unit competitiveness on all corridors.
- Identify competence and appoints Key users in team. Ensure that they have
the resources, and the time needed to share their knowledge within the team
- Be responsible for the Business Unit reporting system
- Report issues and solution proposal to management each time required.
- Ensure workload is equitably shared among the team
- Check draft invoices for all Control Tower billing.

B. Implement Corridors procurement policy and develop solutions

- Define and share the implementation policy with all corridors.
- Proactively contribute to corridor, cluster and global competitive negotiations
- Rate negotiations with all transporters on an ongoing basis
- Approve the suppliers
- Be accountable for the quality of the data (e.g.: rate, database)
- Act as main contact for the corridor partners and maintain good relationships
with them
- Monitor supplier service quality and support corridor Road Freight teams on
disputes and solutions
- Gather and share information on the quality of supplier follow-up with local
and HQ management

C. Monitor the quality of Corridor's operational data

- Guarantee the Corridor operations quality and performance policy
- Monitor and drive the quality of business data in TMS, EDOC, DMP, LINK,
TRANSWISE, PROGRESS (e.g.: files, events, etc.) with all the corridor
countries.
- Ensure the existing and new business processes are written shared and
respected.
- Lead communication with corridor teams to raise and solve issues

 

Profile

Job Function (continued)

D. Facilitate the development of business tools

- Track IT needs within their area of responsibility
- Contribute and support the development of tools

E. Others

- Any other delegated tasks deemed as reasonable as assigned by the reporting manager


Key Skills:

- Ability to manage, align, monitor and report on performance at all levels within the business, while identifying and taking appropriate corrective action to ensure the achievement of objectives
- Ability to verbally exchange information and ideas in a clear and concise manner ensuring understanding and appropriate responses
- Ability to apply commercial focused project management principles in developing and implementing best practice solutions
- Ability to develop and maintain professional and positive relationships with both internal and external stakeholders through demonstrating an understanding and responsiveness to their needs, culture and differences
- Knowledge of corridor routes / processes and rates
- Ability to provide effective administrative support in all the range of its activity


Minimum Education and Experience Requirements:
- Relevant Qualification/s
- 5 – 10 years relevant road freight forwarding experience
- 3-5 years staff management experience in a freight forwarding environment
- Multimodal freight forwarding experience required
- Contract management / supplier and clients