Logistics Trainer M/F

General information

  Logistics Trainer M/F 

General informations

 Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics 

Job description

 Job Title 

TALENT MANAGEMENT
Logistics Trainer M/F

 Contract Type

PERMANENT

 Job Location

East Africa, Rwanda, KIGALI

 Working Hours                        

Full time

Mission Description                      

COMPANY OVERVIEW
Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia.
The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools.

As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups.

Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration.

Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission?
Join KSSC and be part of the team shaping the future of logistics in Africa!

 

Profile

JOB FUNCTION & KEY RESPONSIBILITIES

The Logistics Trainer is responsible for delivering professional training programs in logistics-related fields, ensuring knowledge transfer, skills development, and alignment with operational standards.

Main Responsibilities:
1. Deliver training sessions related to logistics professions
2. Adapt and update training materials
3. Report on training activities delivered

Day-to-Day Responsibilities (Academy Activity Coordination):
1. Deliver in-person and virtual training sessions on:
o Air and sea freight forwarding
o Logistics software (TMS, internal tools) and associated processes
o Customs fundamentals
2. Adapt training materials to the local context
3. Analyze training needs
4. Train and coach other trainers (“train-the-trainer” approach)
5. Report on training activities and outcomes

Communication & Academy Development:
• In collaboration with the Academy Management, define and implement a communication plan to strengthen the Academy's visibility and reputation
• Represent the training organization with external partners (public and private stakeholders)
• Ensure effective internal communication within the team
• Initiate or contribute to the development of new training programs and support their deployment

Required Experience:
• Minimum of 5 years of experience in operations within freight forwarding, transport management, logistics, or warehousing environments
• Experience in training or instructional delivery is an advantage

Technical Skills & Knowledge (Hard Skills):
• Strong understanding of AGL organization, agencies, and logistics professions
• Knowledge of freight forwarding, Incoterms, AEO (Authorized Economic Operator), etc.
• Proficiency in TMS and related logistics systems and processes
• Solid understanding of customs fundamentals
• Experience in operational claims management and insurance
• Knowledge of supply chain is a plus
• Professional proficiency in English and French
• Basic knowledge of project management
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Behavioral Competencies (Soft Skills):
• Team-oriented mindset
• Open-mindedness
• Curiosity and willingness to learn
• Adaptability and flexibility
• Creativity
• Strong interest in digital technologies

Additional Conditions:
• Travel to different agency locations may be required
• A “train-the-trainer” program and dedicated coaching will be provided to support skill development in training delivery