Business Analyst

	Business Analyst

General informations

   AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 

AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent! 

Job description

Mission Description                      

Information control
• Constant control (identifying, pre alerting and correcting errors) over the many corporate tools (Argos, Ci5, DENDI, IPAKI, RUBEKS, SPOT, Tracking Agent, UPWIND, etc.) in close collaboration with HQ.

Operations Control
• Prepares and circulates weekly operations KPI.
• Prepares monthly operations client KPI reports for the Top 20 C&F customers.
• Analyses Process KPI vs Actual and works with the team on root cause analysis and corrective actions (monthly).
• Prepares Monthly Management Risk report to cover DENDI actuals vs target, Customs Risk actuals vs targets.
• Analyses customer complaints; working with QHSE on the root cause for presentation to Management (Monthly).
• Prepares weekly analysis on the actual volume and GM generated by the C&F business vs budget.
• Assessment the completeness and Freshness of the Files in Spot and inform the HOD for the action of interim analyses.

General Reporting
• Daily file opening report, analyzing information, and reporting on daily status per activity/site/client/etc. for TEUs/Tons.
• Daily file invoicing report, analyzing information, and reporting on daily status per activity/site/client/etc. for GM and TEIJs.
• Prepares the Monthly report and QBR (HQ) report the DILS.
• Analyses information and reports on risk levels per COM/client/shipping line so issues can be identified, standardized, prioritized, analyzed, and resolved — weekly.

Customs Risk
• Analyses information and reports on risk levels per COM/client so issues can be identified, standardized, prioritized, analysed, and resolved — monthly.

Alert/inform Management
• Implements with approval from DILS, AGL Nigeria, specific control on major potential risks (temporary import, direct delivery, exemption process) and performs a monthly follow-up to ensure that the control is effective.
• Alerts management in case of significant operational issues (huge impact on quality of service, on invoicing, on sensitive clients).
• Informs management of any relevant information regarding business activity or environment.
• Identifies issues raised during operations processing whether in scope or not.

 

Profile

• BSc. degree in Business Studies, Business Administration, Information Technology, Computer Science, or related field
• Minimum of 5 years' experience in Business Data Analysis
• Proficient in SQL, Microsoft Excel, Power BI and all Microsoft tools