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Operational Excellence Manager M/F
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General informations
As Africa's reference multimodal logistics operator, AGL (Africa Global Logistics) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in port, Maritime, Logistics, and rail solutions tailored to our clients' unique needs.
Our legacy dates back to the historic agencies SDV, SAGA, and SOCOPAO—pioneering firms that were revitalized when the Bolloré Group acquired them in 1986. As of December 21, 2022, AGL operates under the full ownership of the MSC family, enhancing our capacity to drive growth and development across the continent as Africa's first integrated logistics network.
With over a century of expertise and a dedicated team of more than 23,000 employees in 49 countries, AGL delivers innovative and customized logistics solutions that are critical for sustainable transformation in Africa. Our commitment to excellence helps empower businesses and communities alike.
Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us and make a significant impact as we shape the future of logistics on the continent!
Job description
Job Title
FREIGHT FORWARDING OPERATIONAL EXCELLENCE
Operational Excellence Manager M/F
Contract Type
PERMANENT
Job Location
Africa, Uganda, KAMPALA
Working Hours
Full time
Mission Description
The Operational Excellence Manager will lead the implementation of AGL's OpEx strategy in Uganda. Reporting to the Managing Director, and working closely with the Regional OpEx team, this role is critical to enhancing operational maturity, delivering measurable results, and aligning improvement efforts with company strategy.
As a member of the Executive Committee, the OpEx Manager will play a key role in shaping AGL Uganda's performance culture.
Key Responsibilities:
Strategic Planning & Governance
• Identify and assess operational challenges; maintain a prioritized register of improvement opportunities.
• Develop and manage a portfolio of OpEx projects aligned with strategic goals.
• Engage the Executive Committee to align priorities and foster active involvement in improvement initiatives.
Project Leadership & Execution
• Define project methodologies (e.g., Lean, Six Sigma) based on issue complexity and business impact.
• Lead critical improvement projects and provide hands-on coaching for ongoing initiatives.
• Build and manage a network of internal and external OpEx partners to scale impact.
Capability Building & Culture Change
• Train and coach operations managers in core OpEx tools (e.g., visual management, standard work, problem solving).
• Design and implement tailored training programs for all terminal employees to support cultural transformation.
• Promote awareness and visibility of OpEx initiatives across the organization.
Knowledge Sharing & Benchmarking
• Capture and document successful initiatives for replication.
• Leverage best practices from other AGL subsidiaries to inspire innovation and accelerate learning.
Profile
Education Qualifications
• Bachelor's degree in engineering, Industrial Management, Operations, Supply Chain, Business Administration, or a related field is required.
• Master's degree (MBA or related field) is an added advantage.
• Professional certification in Lean Six Sigma (Green Belt or Black Belt) is strongly preferred.
• Additional training in project management, change management, or continuous improvement methodologies is an asset.
Skills
• Proven experience in leading Operational Excellence initiatives in any sector
• Demonstrated success in applying Lean and Six Sigma methodologies to drive measurable improvements
• Lean Six Sigma Green Belt or Black Belt certification strongly preferred
• Experience in deploying OpEx strategies across multiple sites
• Strong leadership and influencing skills; able to engage stakeholders at all levels
• Hands-on approach with a strong presence on the shop floor
• Excellent coaching and training capabilities to build internal OpEx competencies
• Effective communicator with the ability to drive awareness and adoption of OpEx culture
Why Join AGL Uganda?
• Be part of a high-impact transformation agenda at a leading logistics company.
• Collaborate with international teams across Africa and beyond.
• Contribute to meaningful work that empowers communities and drives Africa's growth.
• Join a values-driven culture centered around Humility, Entrepreneurial Passion, Agility, and Solidarity.
Ready to lead meaningful change? Apply now and help shape the future of logistics in Africa.