OPERATION MANAGER M/F

	OPERATION MANAGER M/F

General informations

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country’s logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally.

In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities’ initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.

Join AGL, the benchmark multimodal logistics operator on the African continent!

Job description

Mission Description                      

1. MAIN TASKS AND RESPONSIBILITIES DETAILS

• Overseeing the daily operations and improving operating procedures for optimal efficiency
• Assessing and enhancing the efficiency of internal and external operational processes
• Leading and motivating staff to achieve organizational objectives
• Mentoring and inspiring employees to key into the vision of management
• Establishing policies that improve and promote company vision and culture
• Evaluating company performance and recommending strategies to improve results
• To ensure smooth management of the operations department
• Dedication to customer satisfaction and total quality management
• Responsible for Air Freight, Sea Freight and Transport operations
• Tight operational control to ensure maximum efficiency and profit on shipments
• Ensure any client requests or disputes are reviewed and actioned promptly
• Ensure that supplier invoices are approved, processed and sent to accounts
• Ensure all overseas invoices are approved, processed and sent to accounts.
• Ensure that all netting queries are addressed and answered.
• Assist in addressing requests and avoiding the use of second requests or escalation of requests by overseas offices
• To encourage a team environment and develop a positive culture within the operations dept.
• Ensure procedures issued by management are communicated and implemented to all operational staff
when undertaking daily duties
• Ensure staff performance is monitored regularly, and performance issues are raised immediately and in the correct format.
• Undertaking any other duties which may be requested by the line manager.

2. Essential Requirement:

• Extensive knowledge in all aspects of Freight Forwarding
• Knowledge of the local transport industry environment
• Demonstrate leadership and people skills
• Sound interpersonal and communication skills to liaise with staff of various levels
• Ability to achieve objectives and meet deadlines
• Understanding of accounting procedures
• Ability to competently step into various roles as required.
• Ability to prioritize and multi-task
• Computer skills
• Good time management and organizational skills ability to adhere to deadlines
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus with 8 years of related experience

 

Profile

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally.

In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.