HR Manager – Malawi

HR Manager – Malawi

General Information

  AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea and rail) in Africa.
The company is now part of the MSC Group, a leader in maritime transport and logistics. With expertise developed over more than a century and more than 23,000 employees in 49 countries, including 3,000 in Cameroon, AGL provides its African and global customers with comprehensive, customised and innovative logistics solutions, with the ambition of making a lasting contribution to Africa's transformation.
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Would you like to make an impact in a company that puts Africa at the heart of its projects?

Join AGL, the benchmark multimodal logistics operator on the African continent!

Job description

Mission description

Job Purpose:
HR Manager to oversee and manage human resources functions across our operations in Malawi. The HR Manager will be responsible for implementing HR strategies, managing recruitment, training, employee relations, and ensuring compliance with labour laws within the country.



Minimum Education and Experience Requirements:
• Bachelor's degree in human resources, Business Administration, or a related field (Master's degree or HR certification is a plus).
• Minimum of 5 years of progressive HR management experience, with at least 2 years in a managerial role.
• Strong experience in HR across both Malawi and Zimbabwe (or similar regional experience) is preferred.
• Previous experience working in multinational or cross-cultural environments.
• Experience with labor law compliance, employee relations, performance management, and talent development.
• Excellent leadership, coaching, and interpersonal skills.
• Proven ability to implement and manage HR processes and systems effectively.
• Strong problem-solving and conflict resolution skills.

 

Profile

HR Strategy & Leadership
Lead the design and execution of HR strategies aligned with Malawi business objectives, acting as a strategic partner and advisor to senior leadership. Drive organizational development and change management to support transformation initiatives. Maintain and update the organisational structure to reflect staffing changes.

Talent Acquisition & Workforce Planning
Oversee full-cycle recruitment for all levels, ensuring timely and effective processes in partnership with hiring managers. Develop and maintain a talent pipeline to meet current and future workforce needs. Manage internal SESAME applications for recruitment and staff movements in line with procedures. Coordinate onboarding with internal departments (IT, Security, QHSE) to ensure smooth integration.

Employee Engagement & Culture
Embed company values into Malawi operations, fostering a positive, inclusive work environment that supports satisfaction and well-being. Conduct engagement surveys, analyse results, and implement improvement plans to enhance retention.

Learning, Development & Leadership Growth
Implement training and development strategies to build skills, leadership capability, and succession pipelines. Conduct skills gap analyses, collaborate with managers on tailored programs, and manage leadership development initiatives.

Performance Management
Administer the performance management cycle, including goal setting, evaluations, and feedback. Provide coaching to managers, support improvement plans, and promote a high-performance culture by aligning objectives with business goals.

Compensation & Benefits
Manage competitive and equitable pay and benefits programs, conducting benchmarking and market analyses. Ensure compliance with local regulations and company standards. Support the creation of the Annual HR Budget in alignment with business priorities.

Compliance & Risk Management
Ensure full compliance with Malawi labour laws and company policies. Monitor legal changes, update HR practices, and maintain accurate HR records. Support audits and ensure proper documentation.

Minimum Requirements
Bachelor's degree in HR, Business Administration, or related field (Master's/HR certification advantageous). Minimum 5 years' progressive HR management experience, including at least 2 in a managerial role. Strong HR experience in Malawi, ideally in Freight Forwarding, Logistics, or Supply Chain (Warehousing). Proven track record in labour law compliance, employee relations, performance management, and talent development. Experience in multinational or cross-cultural settings preferred. Strong leadership, coaching, problem-solving, and conflict resolution skills, with the ability to implement and manage HR processes and systems effectively.