COMMERCIAL & MARKETING MANAGER

	COMMERCIAL & MARKETING MANAGER

General informations

   AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 50 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 

AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent! 

Job description

Mission Description                      

Sales Management
• Driving new business development initiatives to expand market presence, grow revenue streams, & strengthen the company's competitive positioning.
• Elaborate commercial plans of action and schedule of work.
• Meeting the sales targets and effective implementation of the commercial strategies and aligning them with business objectives and goals.
• Leveraging synergies across various functions to promote comprehensive service offerings and deliver integrated solutions to customers.
• Outlining the commercial policies for the business.
• Performing a budget analysis and developing an effective budget plan as per the development of the business structure.
• Fulfilling the sales targets and regularly measures Key Performance Indicators (KPIs) for the same.
• Creating and promoting new leads &, with the help of various approaches, strengthening prospective accounts.
Customer Service
• Customer satisfaction evaluation (survey, customer complaints).
• Customer relationship building with key clients.
• Developing strong and coherent bonds with other internal stakeholders to ensure seamless collaboration and delivery of comprehensive customer solutions.
• Ensuring a strong after-sales procedure to offer qualitative customer engagement.

Team Management
• Set up a sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM, etc.).
• Set up sales staff objectives.
• Define and allocate portfolio.
• Handling a wide team of employees with expertise to strive towards excellence.
• Highlighting the objectives of sales team & motivating the team to fulfil the objectives.
• Fostering the culture of performance within the organization by creating suitable measures and managing compensation and bonuses with these measures.
• Developing a high-achieving sales team to implement end-to-end sales activities, including pitching, outreach, alignment, negotiation, deal closure, and execution.

System control and compliance
• Supervise good use of CRM application and implement any best practices to ensure full data quality compliance.
• ISO compliance of sales activities.
• Ensure efficient communication channels within the sales team.

Brand Management & Market Insight
• Ensuring that all marketing efforts work toward establishing the company's desired brand positioning in coordination with HQ. This includes guiding the sales team to ensure consistency by choosing specific messaging and storytelling that reflect the company's values.
• Identify potential marketing opportunities and plan marketing campaigns.
• Undertake market research and analyze the results to better understand the market and customer preferences.
• Use research to identify likely customers for a product or service and develop pricing strategies that will encourage purchase decisions.

Health, Safety & Environment -Documentation & Escalation

 

Profile

• A bachelor's or a master's degree in business administration or any associated field.
• An efficient track record of milestones in the role of senior sales leadership.
• Must have developed, promoted, and lead the high-performing teams of sales.
• Have good experience in consultative sales and be able to identify and handle senior-level
• relationships.
• Must be highly goal-focused and possess outstanding interpersonal and interaction skills.
• Must possess high analytical skills and ability to think with a broader perspective and a clear
• vision, including the ability to influence others, etc.

Skills
Excellent time management
Team management skills
Self-starter
Passionate & Consistent
Result Oriented
Strong ability to lead and influence
Proficient in utilizing resources
Excellent communicator