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Track and Trace Officer M/F
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General informations
As Africa's reference multimodal logistics operator, AGL (Africa Global Logistics) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in port, Maritime, Logistics, and rail solutions tailored to our clients' unique needs.
Our legacy dates back to the historic agencies SDV, SAGA, and SOCOPAO—pioneering firms that were revitalized when the Bolloré Group acquired them in 1986. As of December 21, 2022, AGL operates under the full ownership of the MSC family, enhancing our capacity to drive growth and development across the continent as Africa's first integrated logistics network.
With over a century of expertise and a dedicated team of more than 23,000 employees in 50 countries, AGL delivers innovative and customized logistics solutions that are critical for sustainable transformation in Africa. Our commitment to excellence helps empower businesses and communities alike.
Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us and make a significant impact as we shape the future of logistics on the continent!
Job description
Job Title
FREIGHT FORWARDING OPERATIONS
Track and Trace Officer M/F
Contract Type
FIXED TERM CONTRACT
Job Location
Africa, Uganda, KAMPALA
Working Hours
Full time
Mission Description
oEnsuring strict compliance with company regulations by drivers. Identifying on-road exceptions and taking immediate remedial action. Coordinating and responding to emergency situations.
oTrack vehicle by GPS system: Connect on the IVMS daily to get the truck position of each transporter (MSA, on the route, at the site, coming back empty)
oSubmit daily, weekly, and comprehensive monthly reports to the supervisor on vehicle movements and problems:
•Daily 09:00 am report of truck situation per transporter to Mombasa team
•Truck in rotation
•Transit time
•Performance per truck/rotation per truck
•Mileage covered
•Alerts (speed, night driving)
o Monitoring truck driver performance (50-plus vehicles): daily violations report to QHSE Bollore and transporters.
o Ensuring strict compliance with company regulations by drivers; Sharing daily violation reports to Bollore and transporter. Keeping a weekly, and monthly tracking of all these violations per truck and per transporter.
o Report daily transport and loading forecasts from the Mombasa team and consolidate all information into the tracking report (contact with transporter and Mombasa)
o Share the daily tracking report with the client.
o Alert the client for all convoys approaching the site + update of ETA (this must be done 2 times per day = 2 communications to the client per day)
o Be in touch with the convoy leader to ensure convoy management rules are respected
o Compare the transporter tracking vs IVMS (with respect to convoy distance + contact transporter in case of distance or gap created on the road)
o Prepare the TSO based on tracking documentation and participate in the transporter invoice approval process.
o Identifying on-road exceptions and taking immediate remedial action.
Profile
REQUIRED SKILLS
• Excellent knowledge of Microsoft Office Packages
• Good communication skills (verbal & written)
• Flexibility
MINIMUM EDUCATION REQUIREMENTS
• A minimum of 1-2 years' experience in a similar role in a busy environment.
• Certificate in Logistics
• A minimum of a bachelor's degree in information systems or any other relevant discipline.
• Certificate in Microsoft Office packages