HR Social Control & Reporting Sepecialist KSSC

	HR Social Control & Reporting Sepecialist KSSC

General informations

 Africa Global Logistics Rwanda Limited, a company duly incorporated under the laws of Rwanda and its offices at Kigali Special Economic Zone, P.O.Box 1338, Kigali, Rwanda is specialised in transport and logistics 

Job description

Mission Description                      

JOB DESCRIPTION
The HR Social Control & Reporting Specialist is responsible for ensuring the quality, reliability, and consistency of HR data across the various systems and entities within the Group. The role plays a key part in consolidating workforce data, producing HR reports and dashboards, and monitoring the billing processes related to employee benefits (healthcare, insurance, retirement). The position also actively contributes to processing automation and the continuous improvement of reporting tools and methodologies within the shared service center.

KEY RESPONSIBILITIES
1. HR Data Quality & Governance
• Ensure the quality, completeness, and consistency of HR data across all systems used by different countries (A ‘Community, Enablon, SESAME).
• Define and align with local HR teams on data standards, management rules, and expected quality levels.
• Implement regular data reliability checks and monitor data discrepancies.
• Act as the HR data reference point for entities and internal stakeholders.
2. Workforce Data Consolidation
• Centralize and consolidate all HR and workforce data from various Group entities.
• Produce consolidated social/workforce reports on a monthly, quarterly, and annual basis.
• Analyse key HR indicators (headcount, employee movements, absenteeism, Labor costs, benefits, etc.).
• Provide reliable insights and metrics to support HR and management decision-making.
3. Reporting & Dashboards
• Design, produce, and maintain standard and ad hoc HR reports for various HR processes within the AGL Group.
• Develop dashboards and KPIs using:
o Advanced Excel
o Power BI
• Ensure clarity, reliability, and automation of reporting wherever possible.
• Address reporting needs from Group HR, Finance teams, and local HR teams.
4. Employee Benefits Control & Billing
• Review and validate billing processes related to:
o healthcare coverage,
o insurance/protection schemes,
o pension/retirement plans.
• Reconcile invoices with HR data and existing contracts.
• Identify discrepancies, analyse root causes, and coordinate corrections with relevant teams and providers.
5. Continuous Improvement & Automation
• Contribute to the standardization and optimization of HR social control and reporting processes within the SSC.
• Participate in data consolidation and process automation projects.
• Develop solutions to improve productivity and reporting reliability (Power BI, Excel automation, data flows).
• Proactively suggest improvements to tools, processes, and controls.
6. Stakeholder Coordination & Support
• Work closely with local HR teams, Finance, and external providers.
• Support and train users on reporting tools and HR data interpretation.
• Participate in HR transformation projects (tools, reporting, data).

 

Profile

Technical Skills

• Strong experience in social control, HR reporting, or HR data analysis
• Advanced Excel expertise (Power Query, pivot tables, complex formulas)
• Strong proficiency in Power BI (data modelling, DAX, dashboards)
• Good understanding of HR processes and employee benefits
• Experience in data consolidation and process automation is highly valued

Behavioural Skills

• Strong analytical mindset and attention to detail
• High level of accuracy, reliability, and confidentiality
• Ability to work in an international, multi-country environment
• Autonomous, well-organized, and results-oriented
• Strong interpersonal skills and ability to work cross-functionally

Education & Experience
• Master's degree (Bac +5) in Human Resources, Finance, Controlling, Data Analytics, or equivalent
• Minimum 3 to 5 years of experience in a similar role
• Experience in a Shared Services Centre (SSC) or international environment is a plus
Languages

• Fluent English required
• Proficiency in French and/or other languages is a plus