COMMERCIAL MANAGER M/F

	COMMERCIAL MANAGER M/F

General informations

Integrated Logistics Services - Tilenga Limited, a subsidiary of Africa Global Logistics (U) Limited, is committed to fulfilling its Oil and Gas contractual obligations in East Africa, particularly Uganda. As part of the MSC Group, a global leader in shipping and logistics, AGL stands as Africa's reference multimodal logistics operator. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in tailored port, maritime, logistics, and rail solutions.

Our legacy, rooted in pioneering firms like SDV, SAGA, and SOCOPAO, was revitalized following their acquisition by the Bolloré Group in 1986. As of December 21, 2022, AGL operates under full ownership of the MSC family, enhancing our ability to drive growth across the continent through Africa’s first integrated logistics network.

With over a century of expertise and a dedicated team of more than 23,000 employees in 50 countries, AGL delivers innovative and customized logistics solutions essential for sustainable transformation in Africa. Our commitment to excellence empowers businesses and communities alike.

Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us to make a significant impact as we shape the future of logistics on the continent!

Job description

Mission Description                      

Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy.

Marketing Intelligence
• Carry out regular market surveys with the help of Marketing team
• Identify and communicate market changes, key competitor's strategies and industry trends to country, regional and corporate teams
• Analyse the market's attractiveness and competitive situation, with the main aim of achieving growth and profitability.
• Analyse our strengths and weaknesses as compared to the competitors
• Provide reliable statistics, analyses and action plans to increase Bolloré Transport & Logistics market share.
• Develop CTO Super User Skills to extract monthly reporting. Sales pipeline as well as train other users.
• Lead & Drive Customer Satisfaction Survey process to then develop bespoke solution

Sales activity
• Define, propose and lead the execution of the Commercial strategy to develop business in all activities (Logistics solutions, Forwarding, Clearing, Transit and Supply Chain)
• Review, adapt and/or amend strategy according to market challenges and business profitability.
• Identify target clients and lead the selling process
• Elaborate action plan to enhance our competitiveness, in terms of organization, service, quality, pricing.
• Work with operations and the various support Departments
• Provide active guidance and support in tenders, reviews and any other Africa Global Logistics – Customer activity deemed strategic and relevant to the development.
• Manage the Quotations activity, monitor and improve the related performance (hit rate, response time...)
• Build strong external and internal business relationships and network with key players.

Commercial team management
• Manage the commercial team to ensure quantitative and qualitative targets are met
• Measure the performance of the commercial team through appropriate metrics
• Identify commercial performance gaps and put corrective actions in place
• Train the commercial team to improve their knowledge and performance.
• Update personal knowledge and technical expertise.

Accounts Management
• Monitor and report profitability analysis on accounts
• Participate in debt recovery actions
• Monitor customer's satisfaction issues
• Attend the monthly/quarterly KPIs reviews with the Key Accounts
• Escalate opportunities with regional/global impact to regional/corporate sales teams
• Provide input and support for regional/global RFQs and/or for regional/global customers.
• Monitor contract compliance and for regional/global accounts proactively escalate non- compliance issues to regional/corporate sales teams.
• Provide monthly reporting on-time and within the agreed framework.

 

Profile

QUALIFICATIONS EDUCATION
•University degree in Business and/or Engineering
• Knowledge of Logistics-Clearing and Forwarding

EXPERIENCE
• At least 5 years' experience in a business development function in the Forwarding, Logistics, Supply Chain or Services industry.
• Ability to translate operational concepts into business solutions
• Already in relation with key market stakeholders.
KEY SKILLS
• Strong Business acumen, organizational and leadership abilities as well as excellent communication skills.
• Negotiation
• Business skills
• Strong Analytical skills
• Excellent Computer skills and familiar with the use of CRM tools
• Basic accounting
• Ability to work under pressure to meet deadlines
• Honest and possessing a high level of integrity
• Excellent command of written and spoken English and ideally also French

TARGETS AND GOALS
• Ensure that all goals and targets are met.

PERSONAL ATTRIBUTES
• Entrepreneurial
• Integrity
• Firm
• Decisive
• Proactive
• Interpersonal relations Computer knowledge