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Information

Training Officer M/F

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General information

  Training Officer M/F 

General informations

White Horse Carriers (Zalawi / Whitehorse), based in South Africa, is company of Africa Global Logistics, a division of the MSC Group.  It has developed its expertise over 50 years in road haulage and currently runs over 500 trucks on the corridor from Durban / Walvis Bay to the Copperbelt and Katanga region with a local work force of 600 astute professionals. It is one of the largest cross-border transportation companies operating in the southern region of Africa. With over 50 years of experience and a fleet of more than 520 vehicles, we are committed to providing reliable and efficient transport services across borders. Join our team and be a part of a leading logistics company dedicated to excellence and innovation in the transportation industry.

Job description

 Job Title 

FREIGHT FORWARDING OPERATIONS
Training Officer M/F

 Contract Type

PERMANENT

 Job Location

Africa, South Africa, 

 Working Hours                        

Mission Description                      

Job Purpose:
Training Officer is responsible to ensure all drivers are trained, assessed, and certified in accordance with legislative, TETA/QCTO, and company requirements, promoting safe, compliant, and efficient transport operations. The role is responsible for delivering driver training, verifying compliance, monitoring competency, and maintaining accurate training records to support operational excellence and continuous improvement.

Job Function:
Training Delivery & Assessment
• Deliver scheduled internal driver training sessions (classroom, yard-based and in-cab practical)
• Conduct daily toolbox talks / pre-shift DG safety briefings (placarding, segregation, TRECs, PPE, emergency procedures)
• Perform practical assessments and re-assessments of drivers against US 123259 and internal standards
• Provide on-the-job coaching/mentoring to new and under-performing drivers
Compliance Verification (before dispatch)
• Verify daily that drivers hold valid PrDP-D, DG certificate and medical fitness certificate before departure of Depot — flag non-compliant drivers to Operations immediately
• Observe pre-trip vehicle inspections: placards, orange diamonds, fire extinguishers, PPE, spill kit, DG documentation/tremcards
Records & Evidence
• Complete attendance registers for every session (TETA/QCTO POE evidence)
• Capture all training activity into the training records system/LMS same day
• Update the driver training matrix daily
• Conduct incident/near-miss debriefs and record corrective coaching
Medicals & Certification Oversight
• Review the medical expiry tracker (30/60/90-day lookahead) and book drivers for occupational medical examinations
• Follow up on medical results; escalate "unfit" or conditional findings to HR/Ops
• Prepare HAZCHEM/DG certificates for drivers found competent during the week (medical must be valid before issue)
PTOs (Planned Task Observations)
• Execute the scheduled weekly quota of PTOs (loading, offloading, pre-trip, en-route behaviour, emergency equipment checks) and log findings
• Raise corrective actions from PTO deviations and close out previous actions
Training Management
• Plan and schedule the coming week's training (new hires, refreshers, product/route-specific)
• Update the compliance dashboard: % drivers with valid medicals, PrDP-D, DG certs
• Review incident/inspection reports to identify training gaps
• Compile weekly training report for the Training/Fleet Manager
• Maintain training aids (PPE sets, demo placards, spill kits, fire extinguishers)

 

Profile

Reporting (Core KPI)
• Compile and submit the Monthly Training Hours Report — hours per driver, per programme, per site — feeding into the WSP/ATR (TETA/QCTO) and internal KPIs
• Submit the PTO completion report — confirming the required number of PTOs per month were performed, with trend analysis of deviations
Medicals & HAZCHEM Certificates
• Reconcile the medicals register: all drivers medically fit, bookings done for expiries due next month
• Issue HAZCHEM/DG certificates for all competent drivers; submit results for NLRD upload via the SDF
• Report certification/medical compliance % to management
Internal Driver Training
• Conduct the scheduled monthly internal driver training module (e.g., DG refresher, emergency response drill, spill response, firefighting, product-specific handling, defensive driving element)
• Run at least one practical emergency drill with drivers
Material Review & Development
• Review training material — update when: SANS standards are amended, NRTA regulations change, new products/routes are added, or PTO/incident trends reveal gaps
• Develop new material/toolbox talk content as required; ensure continued alignment with TETA/QCTO accreditation scope
Quality & Admin
• Conduct internal moderation of the month's assessments
• Audit a sample of driver training files for completeness
• Plan next month's training schedule with Ops; reconcile training budget/spend
• Present training compliance status at the monthly SHEQ/Ops meeting

Minimum Requirements
• Assessor qualification – US 115753 "Conduct Outcomes-Based Assessment" (NQF 5)
• Registered Constituent Assessor with TETA (or QCTO), with scope specifically covering US 123259 – this is the single most critical requirement; without it, the trainer cannot sign off competent certificates or have results uploaded to the NLRD
• Facilitator qualification – US 117871 "Facilitate Learning Using a Variety of Given Methodologies" (NQF 5)
• Personally competent in US 123259 or Equivalent
• Valid Code 14 (EC) driver's licence with a current PrDP-D (Professional Driving Permit – Dangerous Goods category)
• Current DG training certificate (note industry recertification cycle of ±12 months)
• Minimum 2–3 years' practical experience in dangerous goods transport/logistics


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