CLEARING AND FORWARDING SOLUTIONS SUPERVISOR-SEZ M/F

	CLEARING AND FORWARDING SOLUTIONS SUPERVISOR-SEZ M/F

General informations

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 50 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent! 

Job description

Mission Description                      

The C&F Supervisor is responsible for overseeing all clearing and forwarding activities (Import/ Export – Air/Road/Sea) of the SEZ shipments, ensuring compliance with customs regulations, smooth cargo movement, documentation accuracy, and timely delivery. The role involves coordination with Customers and internal stakeholders to ensure efficient logistics operations.

1. Customs Clearance & Compliance
Manage end-to-end import/export clearance processes in coordination with the client and internal stakeholders
Ensure compliance with SEZ policies, and government regulations.
Liaise with customs officials and PGA's and regulatory bodies.
Monitor documentation, and approvals specific to SEZ operations.

2. Documentation Management
File management in SPOT
Verify and process shipping documents (Invoice, Packing List, BOE, Shipping Bills, etc.).
Ensure accurate filing of import/export declarations.
Maintain proper records for audits and compliance checks.
Coordinate with Custom House Agent for timely documentation.

3. Operations & Cargo Handling
Coordinate with warehouse teams for receiving, storage, and dispatch.
Ensure minimal dwell time and avoid demurrage/detention charges.
Monitor cargo tracking and update stakeholders on status.

4. Coordination & Stakeholder Management
Coordinate with freight forwarders, transporters, shipping lines, and airlines.
Ensure timely communication on shipment updates and issues.
Proactive communication with customers and internal stake holders for service delivery and improvements.

5. Team Supervision
Supervise IFFO and support teams.
Allocate tasks and monitor performance.
Ensure adherence to SOPs and safety standards.

6. Reporting & MIS
Prepare daily/weekly shipment reports and KPI dashboards.
Track clearance timelines, delays, and compliance issues.
Provide operational insights to management.

 

Profile

• Bachelor's degree in Logistics, Supply Chain, Business Administration or related field.
• 2–5 years of experience in Clearing & Forwarding/Logistics/FMCG/Supply Chain Management.
• Experience working in SEZ environment (preferred).
• Strong knowledge of customs regulations and SEZ procedures.