CHIEF COMMERCIAL OFFICER- EAST AFRICA M/F

	CHIEF COMMERCIAL OFFICER- EAST AFRICA M/F

General informations

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent! 

Job description

Mission Description                      

The overall mission of this role is to set the Regional Sales strategy with the Regional Managing Director -East Africa and Chief Commercial Officer Africa -Logistics, build a team of Sales and Marketing experts to grow Africa Global Logistics footprint and recognition over the parameter.

 

Profile

A. Sales target and marketing strategy definition
A1. Define and own Region Gross Margin Target (i.e. Region Commercial Budget) in connection with the Countries objectives and in line with the Region CEO expectations
A2. Define the overall Sales & Marketing strategy from/with Corporate Commercial and ensure actions plans together with Country Commercial Managers to achieve the targets in all strategic clusters : Key Accounts, Field Sales priorities, Verticals, Routes & Corridors
A3. Define the marketing kits and action plan with the objective to achieve Region gross margin

B. Sales Management
B1. Defines Sales priorities and organization at Region Level
B2. Review Sales performance versus objectives through monthly monitoring
B3. Validate selection of Sales candidates in the Region and at Country level

C. Key accounts management
C1. Defines Key Accounts priorities and organization at Region Level
C2. Personally drive the acquisition of designated Key accounts

D. Customer sales control and support
D1. Set up customer sales support
D2. Ensure control of customer satisfaction evaluation (survey, customer complains)
D3. Customer relationship building with key clients

E. Team Management
E1. Validate Country Sales Incentive Scheme (commission) in line with financial objectives (Budget) and qualitative objectives (Sales Lead, Data quality within CRM…)
E2. Performance Assessment
E3. Team building

F. System control and compliance
F1. Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance at Region and Country level
F2. Set Country Commercial Manager responsibilities
F3. Monitor and ensure ISO compliance of sales activities

G. Reporting
G1. Participate in management meetings
G2. Implement monthly business Flash reports
G3. Prepare the budget report

H. Communication
H1. Responsible for internal and external communication for the Region Commercial Team.