PERSOANL ASSISTANT & CRS COORDINATOR M/F

	PERSOANL ASSISTANT & CRS COORDINATOR M/F

General informations

 AGL Zambia Limited is the reference multimodal logistics operator (port, logistics, sea and rail) in Africa.
The company is now part of the MSC Group, a leading shipping and logistics group. Having developed its expertise over more than a century and with more than 23,000 employees working in 49 countries, AGL provides its African and global customers with global, customized and innovative logistics solutions, with the goal of contributing in a sustainable way to the transformations of Africa. AGL is also present in Haiti and Timor.

Job description

Mission Description                      

JOB FUNCTION: LIST KEY TASKS & RESPONSIBILITIES
• To provide a comprehensive secretarial and administration service to the MD across the range of their work, including travel arrangements, visitors' accommodations, etc.
• To maintain and organize the MD's diaries, filing system and all other relevant areas as necessary.
• Prepare and communicate findings from quarterly PR reports
• To draft letters and reports as requested by the MD
• To facilitate meetings, schedule debriefing meetings so follow up action can be implemented. Also, by arranging refreshments, seating and taking minutes if required to do so.
• To co-ordinate events i.e. staff seminars and other internal functions
• To respond to queries in a timely and professional manner, both orally and in writing.
• To co-ordinate all senior management travel arrangements, and those of visitors
• To circulate reports, minutes, and agendas for meetings. To liaise with colleagues and fellow employees on various matters as required.
• To be responsible for receiving enquiries and providing an effective referral service to service users.
• To maintain and continuously keep up to date with all company mail, couriers, and correspondences
• To ensure the effective management and update of all approvals on behalf of the MD pertaining to leave, recruitment and investment systems
• To process expense claims and fees reimbursements
• To provide research assistance where needed
• To be able to provide cover for the Administration Manager in his absence
• To supervise the receptionist and chauffeur/ banks agent
• Any other duties commensurate with the accountabilities of the post
• Developing and implementing public relations strategies and campaigns to promote the organization's goals and objectives.
• Monitoring and analyzing media coverage to evaluate the effectiveness of public relations strategies and identify potential issues or opportunities
• Organizing and coordinating press conferences, events, and other public relations activities.
• Developing and maintaining positive relationships with key stakeholders, including clients, employees, investors, and the local community.
• Writing and editing press releases, speeches, and other communication materials to effectively convey key messages.
• Liaising with the media to pitch stories, arrange interviews, and respond to media inquiries
• Organizing events for employees and their teams
• Preparing and editing organizational publications, including employee newsletters or stockholders' reports, for internal and external audiences.
• Updating and maintaining Web content. Writing and executing a company's social responsibility strategy (CSR)
• Coordinate the production of corporate social responsibility programs and community events
• Developing policies relating to a company's ethical, sustainable, and environmental responsibilities
• Coordinate Corporate Social Responsibility reporting process, working with other departments

 

Profile

• Bachelor's degree level or equivalent
• 3 - 5 years' previous experience in a similar role;
• Excellent IT Skills, including use of ICT packages i.e. Word, Excel, Power point
• Strong interpersonal skills with an approachable personality
• Excellent letter writing and organizational skills
• Clear understanding of confidentiality
• Ability to work under pressure to agreed deadlines and adapt to change.
• The ability to pay high attention to detail to ensure that high quality work leaves the organisation
• Ability to work in a flexible manner – out of hours as required.
• Excellent written English and the ability to communicate at all levels
• To professionally represent the organisation