Operations Supervisor M/F

	Operations Supervisor M/F

General informations

Africa Global Logistics Namibia offers of logistics solutions in all sectors of activities that govern economic life in this country. For 14 years, through our multimodal logistics solutions (clearing and forwarding, transport, warehousing, vessel agency & husbandry)) we have been modifying our know-how in the service of socio-economic development in “name of the country”. Thanks to the synergy of our means, we take an active part in major development projects in the African “region”. Thanks to investments in equipment and innovations, our teams are committed to offering tailor-made logistics solutions that meet the specific needs of our customers.

Job description

Mission Description                      

Job Purpose:
The Operations Supervisor is responsible for coordinating and supervising the day-to-day operational activities of AGL Energies' Oil & Gas division, ensuring the safe, efficient, and compliant execution of logistics, supply base, cargo, equipment, personnel, and client service operations. The role oversees operational resources, supports project mobilization and demobilization activities, ensures adherence to QHSE standards, and maintains effective communication with clients, contractors, regulatory authorities, and internal stakeholders to deliver operational excellence.

Key Performance Area
Operations Planning & Execution
• Coordinate and supervise daily operational activities to ensure efficient delivery of services across the Oil & Gas division.
• Monitor operational schedules, resource allocation, equipment availability, and workforce requirements to meet client and project deadlines.
• Coordinate the mobilization and demobilization of personnel, equipment, materials, and vehicles for onshore and offshore operations.
• Ensure operational readiness of facilities, equipment, storage areas, and support infrastructure.
• Monitor operational performance and address disruptions, delays, or service failures to minimize operational impact.
• Support the execution of special projects, client contracts, and operational campaigns as required.
Logistics & Supply Base Coordination
• Oversee the receipt, storage, handling, preparation, and dispatch of cargo, materials, tools, and equipment.
• Coordinate transportation requirements, vessel support activities, and cargo movements in line with operational plans.
• Ensure inventory levels are appropriately monitored and maintained to support operational requirements.
• Liaise with Logistics, Procurement, Warehousing, Customs, and Transport teams to ensure seamless operational support.
• Monitor asset utilization and equipment availability to maximize operational efficiency and productivity.

Stakeholder & Client Management
• Serve as the primary operational point of contact for clients regarding operational activities, service delivery, and project updates.
• Build and maintain strong relationships with clients, contractors, suppliers, port authorities, and regulatory stakeholders.
• Coordinate cross-functional activities between Operations, QHSE, Logistics, Maintenance, Finance, and HR departments.
• Ensure client requirements and service level agreements are achieved and maintained.
• Address operational queries, concerns, and escalations in a timely and professional manner.
People Leadership & Supervision
• Supervise and coordinate the activities of operational personnel, drivers, equipment operators, and support teams.
• Allocate work, monitor performance, and ensure operational objectives are achieved.
• Provide coaching, guidance, and on-the-job training to employees to enhance operational capability.

 

Profile

Operational Efficiency & Continuous Improvement
• Identify operational inefficiencies and implement process improvements to enhance service delivery and productivity.
• Monitor operational costs and promote efficient use of resources and equipment.
• Support the implementation of operational systems, procedures, and best practices.
• Monitor key performance indicators (KPIs) and recommend corrective actions where required.
• Participate in continuous improvement initiatives aimed at increasing operational effectiveness and customer satisfaction.

Risk Management & Compliance
• Ensure all operational activities comply with applicable legislation, industry standards, and company procedures.
• Identify operational risks and implement mitigation measures to reduce exposure.
• Monitor contractor and supplier performance to ensure compliance with contractual obligations and safety requirements.
• Support internal audits, inspections, and compliance reviews.
• Ensure accurate operational documentation and record retention in accordance with company requirements.

Reporting & Administration
• Prepare and submit daily, weekly, and monthly operational reports.
• Maintain accurate records relating to personnel movements, equipment utilization, cargo handling, operational activities, and incidents.
• Monitor operational KPIs and provide management with performance statistics and analysis.
• Compile operational forecasts, manpower plans, and resource utilization reports.
• Support management with budgeting inputs, operational planning, and performance reviews.

Additional Duties
• Participate in operational audits, inspections, and client reviews.
• Support business continuity, emergency response, and crisis management initiatives.
• Assist with new project start-ups, contract implementation, and operational expansion activities.
• Perform any other operations-related duties reasonably assigned by management.

Minimum Education and Experience Requirements:
• Bachelor's Degree or Diploma in Logistics, Operations Management, Supply Chain Management, Business Administration, Maritime Studies, or a related field.
• Minimum of 6-8 years' operational experience within the Oil & Gas, Energy, Logistics, Marine, Port Operations, or Supply Base environment.
• Minimum of 3 years' supervisory experience managing operational teams and resources.
• Experience in offshore logistics, supply base operations, cargo management, or project logistics will be advantageous.
• Valid driver's license.