KEY ACCOUNT MANAGER M/F

	KEY ACCOUNT MANAGER M/F

General informations

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent! 

Job description

Mission Description                      

1. Analyze and profile client accounts based on performance, value and potential and generate periodic reports
2. Determine the crucial needs of key clients and ensure that they receive first-class customer care and service
3. Develop a strategy for managing key accounts and ensure its implementation
4. Conduct regular customer satisfaction surveys and make necessary improvements for key accounts
5. Develop pricing structures for key clients
6. Resolve disputes and maintain client relationships to promote client retention
7. Conduct account reviews
8. Analyze and adapt new strategies to react to changing business trends
9. Conduct client visits based on target prospects.
10. Generate weekly sales reports and submit to management.
11. Supports in conceptualizing and providing solutions.
12. Manage client relationships (Internal and External)

 

Profile

• Bachelor's degree in Sales and Marketing.
• 5 years of experience in Logistics Industry.