Inbound Corridor Control Tower Supervisor M/F

 

 

Inbound Corridor Control Tower Supervisor M/F

General Information

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. 

Thanks to its expertise developed over more than a century and to more than 23,000 employees in 49 countries, AGL provides its African and global customers with global, tailor-made and innovative logistics solutions, with the ambition of contributing to the transformation of Africa in a sustainable way. 
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Do you want to make an impact in a company that puts Africa at the heart of its project? 

Join AGL, the leading multimodal logistics operator on the African continent!   

Job description

Mission description

Job Purpose:

The Inbound Corridor Control Tower Supervisor is responsible for overseeing and coordinating the real-time tracking, monitoring, and operational efficiency of freight movements along the inbound corridor. This role ensures compliance with delivery schedules, optimizes route performance, mitigates risks, and enhances visibility for all stakeholders.
Ultimately, the purpose of this function is to enhance the customer experience by proactively anticipating and mitigating any service delivery challenges.

Job Function:
1. Monitoring & Tracking:

• Supervise real-time tracking of vehicles moving inbound to ensure adherence
to schedules and commitments.
• Monitor corridor allocations, speed of loading / speed of dispatch / speed of
offloading / dwell times.
• Monitor route deviations, delays, and potential disruptions.
• Ensure accurate and timely billing by the respective Corridor teams to the
control tower.
• Monitor and co-ordinate the timeous loading activities at the mine-site.

2. Operational Coordination:

• Coordinate with cross-border teams to resolve any delays.
• Communicate with customers and stakeholders regarding delivery statuses.
• Liaise with customs clearance teams to expedite border crossing processes.

 

Profile

Job Function (continued)

3. Performance & Compliance:

• Ensure compliance with transport regulations, safety policies, and SOPs with
the relevant corridor office
• Implement corrective measures for non-compliant drivers or transport service
providers with relevant corridor office.
• Conduct periodic performance reviews on transport efficiency and route
optimization.

4. Incident & Risk Management:

• Respond to and manage breakdowns, accidents, and security threats along
the corridor with the relevant corridor office
• Escalate major incidents to senior management and relevant customers.
• Maintain records of all incidents and propose preventative measures.

5. Reporting & Analytics:

• Prepare daily, weekly, and monthly reports on route performance and delays.
• Analyze trends and recommend improvements to transport efficiency.
• Maintain accurate status updates.
• Set-up monthly review meetings with customers to review statistics and data.

Skills & Competencies:

• Strong analytical and problem-solving abilities.
• Excellent communication and coordination skills.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in transport management systems
• Knowledge of transport regulations and safety standards.

Minimum Education and Experience Requirements:
• Matric
• Diploma/Degree in Logistics, Supply Chain, Transport Management, or related
field.
• 5 years' experience in freight forwarding covering transport control, fleet
monitoring or logistics operations
• Experience in cross-border logistics and customs procedures is advantageous