General Manager

General Manager

General Information

  AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea and rail) in Africa.
The company is now part of the MSC Group, a leader in maritime transport and logistics. With expertise developed over more than a century and more than 23,000 employees in 49 countries, including 3,000 in Cameroon, AGL provides its African and global customers with comprehensive, customised and innovative logistics solutions, with the ambition of making a lasting contribution to Africa's transformation.
AGL is also present in Haiti and Timor.

Are you looking for a rewarding experience in an international environment? Would you like to make an impact in a company that puts Africa at the heart of its projects?

Join AGL, the benchmark multimodal logistics operator on the African continent!

Job description

Mission description

This role will be based in Sudan, reporting to the Regional Managing Director, East Africa.

DETAILS OF MAIN TASKS AND RESPONSIBILITIES
•Executive Leadership & Strategy

Develop and execute the country's strategic plan in alignment with AGL's regional and global objectives.
Represent AGL in high-level engagements with government bodies, industry associations, and strategic partners.
Monitor and respond to macroeconomic, political, and regulatory developments impacting business operations.

Operational Oversight

Oversee all departments including Shipping, Sea Freight, Air Freight, Warehousing, and Commercial.
Ensure operational efficiency, service quality, and adherence to SOPs across all units.
Lead organizational transformation initiatives and drive continuous improvement.

Financial Stewardship

Full accountability for the country's Profit & Loss (P&L) and financial performance.
Present Monthly/Quarterly Business Reviews (MBR/QBR) to regional leadership and key clients.
Approve high-value quotes, tenders, and investment decisions, ensuring profitability and risk mitigation.

Administration & Governance

Oversee administrative functions including office management, procurement, asset control, and facility maintenance.
Ensure compliance with labor laws, health and safety regulations, and internal HR policies.
Supervise administrative staff and ensure efficient support services across all departments.
Maintain accurate records and documentation for audits, legal compliance, and internal reporting.
Coordinate with HR on recruitment, onboarding, and employee relations matters.

Talent & Organizational Development

Build and lead a high-performing leadership team across Port Sudan and Khartoum.
Drive talent development, succession planning, and a culture of accountability and innovation.
Evaluate and enhance team capabilities through structured performance management and training.

Customer & Market Engagement

Cultivate strong relationships with key clients and stakeholders.
Support commercial teams in strategic negotiations, pricing, and service development.
Ensure customer satisfaction through proactive engagement and resolution of escalated issues.

Compliance & Risk Management

Ensure full compliance with local laws, international standards, and AGL's internal policies.
Lead internal governance processes including credit committees and customer onboarding.
Oversee risk management practices and business continuity planning.

 

Profile

REQUIRED PERSONAL QUALITIES
• Solution oriented
• Team spirit
• Ability to take initiative
• Technical curiosity
• Ability to lead a team towards achieving a common goal

REQUIRED SKILLS

• Fluent in Arabic
• Good command of Microsoft Office
• Good use of means of communication
• Excellent communicator
TOOLS
• Knowledge of features and reports of AGL business tools (SPOT, Way, Power BI) is Plus Point
• Financial reporting: Detailed P&L per COM unit (monthly)
• Standard Operating Procedures