Export RSS des offres - Seulement les offres à la une : Non / Profil : ACHATS-->ACHATS FACILITIES, JURIDIQUE, FISCALITE & ASSURANCES-->DROIT DES SOCIETES, RAIL-->EXCELLENCE OPERATIONNELLE RAIL, COMMERCIAL & MARKETING-->MANAGEMENT COMMERCIAL & MARKETING, PORTS & TERMINAUX-->MANAGEMENT PORTS & TERMINAUX, FREIGHT FORWARDING-->OPERATIONS FREIGHT FORWARDING

2026-10403 - Ingénieur Équipement Ferroviaire H/F

Thu, 24 Sep 2026 10:09:58 Z

Fonction : RAIL/DIRECTION MATERIEL / TECHNIQUE
Type de contrat : CDI
Description du poste :
Vous interviendrez au sein de la Direction Technique Siège (localisé à Puteaux) sur des sujets techniques et d'ingénierie liés à l'exploitation et à la maintenance d'équipements ferroviaires en Afrique (locomotives, wagons, machines de voie, machines outils…) en support direct à nos filiales ferroviaires SITARAIL, CAMRAIL et de nouveaux projets ferroviaires sur le continent africain : • Gestion de projets de matériel roulant (remise en service, réhabilitation, acquisition) -Analyse du besoin -Préparation des cahiers des charges -Analyses des offres techniques -Suivi projet • Suivi des plans de maintenance des locomotives et wagons (fiabilité, disponibilité, analyse de pannes) -Suivi et pilotage des KPI maintenance (planning, financier) -S'assurer de la bonne réalisation des plans de maintenance • Contribution à la sécurisation des approvisionnements -Suivi des pièces stratégiques -Sourcing et qualification de nouveaux fournisseurs pour le scope technique -Identification des OEM -Validation technique des achats stratégiques • Support ingénierie maintenance -Analyse des données (Power BI, Maximo) -Suivi de la fiabilité et la disponibilité du matériel -Analyse des pannes -Etude de maintenance -Gestion de flotte -Suivi des plans d'action technique

• Vous êtes diplômé(e) d'(une école d'Ingénieur ou Equivalent (génie industriel, transport, mécanique, ferroviaire). • Vous justifiez d'une première expérience dans le secteur ferroviaire (stage et alternance compris), notamment sur la maintenance ou le revamping ou la valorisation de matériel roulant. • Esprit d'analyse et de synthèse, rigueur, curiosité, autonomie. • Un nivau d'anglais professionnel est indispensable pour ce poste (B2-C1) • Votre affinité avec l'Afrique est un plus !
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Professionnel
Langue / Niveau :
FRANÇAIS : Bilingue

2026-10382 - COORDINATEUR CONTROL ROOM H/F

Thu, 17 Sep 2026 18:12:47 Z

Fonction : PORTS & TERMINAUX/MANAGEMENT PORTS & TERMINAUX
Type de contrat : CDI
Description du poste :
Dans le cadre du renforcement de nos activités d'exploitation portuaire, nous recherchons un(e) Coordinateur(trice) Control Room chargé(e) d'assurer la coordination et le pilotage des opérations du terminal depuis la salle de contrôle. Le titulaire du poste contribue activement à l'atteinte des objectifs opérationnels, à l'optimisation des performances et à la coordination des équipes de planification. Missions principales Sous la supervision du Planning Manager, vous aurez pour principales responsabilités de : - Coordination et supervision des opérations - Superviser les opérations en temps réel en collaboration avec le Responsable de Shift. - Veiller à la bonne exécution et à la correcte comptabilisation des transactions opérationnelles. - Identifier les dysfonctionnements, analyser leurs causes et mettre en œuvre les actions correctives nécessaires. - Garantir le respect des plans opérationnels établis et assurer les ajustements requis en cas d'aléas. - Anticiper les difficultés opérationnelles afin de limiter leur impact sur la performance du terminal. - Assurer une transition efficace entre les équipes lors des changements de shift. Communication et reporting : - Assurer une communication fluide avec les responsables opérationnels et de planification. - Partager les informations relatives aux opérations navires et parc avec l'ensemble des équipes concernées. - Produire les rapports d'activité et de performance quotidiens, hebdomadaires, mensuels et annuels. -Support opérationnel et relation clients : - Agir comme expert du Terminal Operating System (TOS) et assurer un support de premier niveau aux équipes de la Control Room. - Être l'interlocuteur privilégié des compagnies maritimes, agents et clients stratégiques durant votre shift. - Assurer une communication régulière sur l'avancement des opérations navires afin de garantir un haut niveau de satisfaction client. Indicateurs de performance Vous contribuerez à l'atteinte des objectifs de performance du terminal notamment : - GMPH (Gross Moves Per Hour) - BMPH (Berth Moves Per Hour) - TTT (Truck Turn-Round Time) - Zéro accident avec arrêt de travail (LTA/LTI

Formation et expérience : - Bac+4/5 en Logistique, Transport, Génie Industriel, Gestion des Opérations ou discipline similaire. - Expérience significative dans les opérations portuaires, la planification ou la gestion d'activités logistiques à forte intensité opérationnelle. - Une expérience en salle de contrôle ou environnement portuaire constitue un atout majeur. Compétences techniques : - Bonne compréhension des opérations terminales et de la chaîne logistique. - Maîtrise des outils informatiques et des systèmes de gestion des opérations (TOS). - Solides capacités d'analyse, de reporting et de résolution de problèmes. - Capacité à travailler dans un environnement exigeant et en temps réel. Qualités personnelles : - Leadership affirmé et sens des responsabilités. - Excellentes compétences en communication et gestion des conflits. - Esprit d'équipe et capacité à fédérer les collaborateurs. - Forte résistance au stress et maîtrise de soi. - Sens de l'anticipation, réactivité et orientation résultats. - Sens du service client et de l'amélioration continue.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10381 - Senior Operations Controller

Thu, 17 Sep 2026 08:35:31 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose The Senior Operations Controller oversees operational performance, service delivery and control across assigned activities within AGL Namibia, including Corridor operations, Inbound/Outbound Customs Clearance, and Inbound/Outbound Releasing. The role ensures efficient execution against customer and business requirements, manages key account performance, resolves operational and commercial exceptions, and supports accurate costing, billing and customer satisfaction. The position also provides guidance to operational teams, including Supervisors, and delivers reliable operational reporting to support management decision-making. Job Functions 1. Operational Control • Oversee daily operations to ensure compliance with procedures, customer requirements and service levels. • Monitor workloads, ageing jobs, bottlenecks, exceptions and service failures, ensuring timely corrective action. • Review job status, documentation and transaction completeness to prevent service, billing or customer impacts. • Analyse performance trends, identify risks and improvement opportunities, and coordinate resolution of escalated issues. • Provide management with accurate operational updates, risks and recommended actions. 2. Key Accounts and Customer Control • Serve as the operational focal point for assigned key accounts, ensuring adherence to customer requirements, SOPs and service commitments. • Maintain regular customer engagement and provide updates on job status, delays, exceptions and recovery actions. • Monitor KPI, SLA and turnaround-time performance and coordinate resolution of customer-impacting issues. • Investigate recurring complaints and service failures, driving corrective actions and root-cause analysis. • Ensure customer instructions, rates and commercial requirements are accurately reflected in operational processes. • Support account reviews with performance reports, action trackers and exception management. 3. Team Coordination • Coordinate and guide operational teams to meet daily priorities and customer commitments. • Support workload allocation based on operational demands and available resources. • Monitor adherence to SOPs, controls, deadlines and service standards. • Coach team members on operational excellence, customer service, exception handling and documentation quality. • Escalate performance, capacity or operational risks as required. 4. Reporting, Escalation and Continuous Improvement • Maintain operational dashboards, KPI trackers and performance reports. • Escalate critical issues with clear ownership, impact assessments and proposed solutions. • Identify recurring process failures and support corrective and preventive actions. • Participate in operational reviews, customer reviews and continuous improvement initiatives. • Provide accurate reporting and evidence to support management reviews, audits and customer engagements.

Minimum Education and Experience Requirements: • Diploma in Logistics, Business administration, Finance, or a related field is required. • O/A Level Certificate. • At least 4 years' Clearing & Forwarding Shipping experience. • Relevant qualification in Logistics. • Proficiency in Pegasus and Asycuda software systems is a must. • Accuracy, detail orientation & adherence to deadlines. • Ability to function independently & within a team. • Ability to function effectively under pressure. • Being able to delegate / manage. • Ability to work under pressure. • Know and understand client expectations.
Niveau d'études min. requis : Sans-diplôme

2026-10371 - Contract Operations Manager M/F

Wed, 16 Sep 2026 08:27:00 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Contracts Operations Manager (Dedicated Contract) is responsible for the end-to-end operational, commercial, and contractual management of a dedicated customer contract within AGL. The role serves as the single point of accountability for ensuring contract performance, customer satisfaction, operational excellence, profitability, compliance, and continuous improvement. The incumbent will lead all resources dedicated to the contract, including transport operations, fleet management, subcontractors, warehousing (where applicable), customer service, and support functions, ensuring all contractual obligations and service level agreements (SLAs) are achieved. The role requires strong customer engagement and strategic leadership to drive operational efficiency while supporting the customer's business objectives. Job Function: Contract Management • Take overall responsibility for the successful management and execution of a dedicated customer contract. • Act as the primary operational interface between AGL and the customer. • Ensure all contractual obligations, KPIs, and service commitments are consistently achieved. • Develop and implement contract-specific operational strategies aligned with customer requirements. Operations Management • Oversee day-to-day transport and logistics operations relating to contracted services. • Ensure optimal fleet utilization, route planning, driver management, and asset productivity. • Monitor operational performance against agreed KPIs and customer expectations. Customer Relationship Management • Build and maintain a strategic partnership with the customer. • Conduct weekly, monthly, and quarterly operational review meetings. • Address customer concerns, escalations, and service failures promptly and effectively. Financial & Performance Management • Take accountability for department P&L performance • Prepare and manage budgets, forecasts, performance and management reports Employee Management & Leadership • Lead, motivate and develop high-performance staff across all operational functions • Promote staff engagement, communication and morale Reporting & Governance • Prepare and present departmental reports • Report on KPI's, financial, safety and operational performance • Communicate meeting outcomes and action plans to the team Quality, Health, Safety & Environment (QHSE) • Promote a strong safety culture across all contract operations. • Ensure compliance with AGL QHSE standards and customer safety requirements. Manage and supervise the operational activities • Oversee daily depot operations, load planning, route optimisation and scheduling • Ensure planning vs actual performance is monitored and corrected • Lead and manage all departmental operations and service planning activities Technical Skills • Contract & SLA Management • Transport Operations Management • Supply Chain Management

Minimum Education and Experience Requirements: • Matric • At least 5 years' experience in transport management • At least 2 years' experience as a manager • Knowledge of transport methods, costs and benefits • Good knowledge of Microsoft Office • Complex problem-solving skills • Good attention to detail. • Good use of email • Excellent communicator
Niveau d'études min. requis : Licence ou équivalent

2026-10367 - Driver Trainer M/F

Tue, 15 Sep 2026 14:42:14 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose Develop, facilitate, assess and continuously improve the competence of AGL drivers and, where required, subcontracted drivers to support safe, legal, reliable and quality-focused transport operations. Deliver theoretical, practical, yard-based and in-cab training and assessment in accordance with applicable South African road transport legislation, prevailing QCTO/TETA requirements and recognised occupational/unit-standard frameworks, AGL Transport Golden Rules, approved procedures, customer requirements and the AGL QHSE Management System. The role provides specialist driver training, coaching, assessment and competency assurance to support safe, compliant and efficient transport operations. 1. Driver Training and Development • Plan and deliver induction, initial, refresher, remedial and periodic driver training using classroom, practical, yard-based and in-cab methods. • Train drivers in professional and defensive driving, vehicle familiarisation, inspections, reversing/manoeuvring, coupling/uncoupling, safe parking and breakdown procedures. • Deliver training on load securing, lashing/unlashing, cargo stability, loading/offloading safety, fatigue and journey management, rollover/collision prevention, hijacking prevention, emergency response, incident reporting and AGL Transport Golden Rules. • Deliver or facilitate Dangerous Goods and customer/product-specific training within the trainer's approved competence and registration scope. • Provide on-the-job coaching, toolbox talks and targeted awareness sessions for new, inexperienced or under-performing drivers. 2. Driver Competency Assessment • Conduct initial, periodic, post-incident and remedial theoretical and practical competency assessments against applicable occupational/unit standards, AGL requirements and approved assessment criteria. • Conduct in-cab/accompanied driving assessments and observations covering vehicle control, road behaviour, hazard perception, defensive driving, route discipline and safe operating practices. • Assess competence for relevant vehicle categories and specialised activities within registered scope; record outcomes and recommend drivers as competent, requiring coaching/reassessment, or not yet competent. • Reassess drivers following serious incidents, repeated unsafe behaviour, significant telematics events or identified competency gaps. • Verify appropriate licence, PrDP, medical fitness and authorisation before practical or in-cab training/assessment and escalate identified gaps. 3. Route Risk and Specialised Transport • Participate with QHSE and Transport Operations in route risk assessments, surveys and route familiarisation for new, changed, high-risk or customer-specific routes. • Identify relevant road, traffic, security, environmental, weather, rest-stop, parking, loading/offloading, border and emergency-response hazards and translate approved controls into driver briefings and training.

RULES AND REGULATIONS • Conduct training and assessment in accordance with AGL procedures, the QHSE Management System and applicable South African road transport, Dangerous Goods and occupational health and safety requirements. • Maintain working knowledge of the National Road Traffic Act and applicable Road Traffic Regulations, prevailing QCTO/TETA requirements and relevant transport standards. • Support compliance with RTMS, SQAS and applicable customer requirements relating to driver competence and road safety. • Report hazards, unsafe driver behaviour, competency deficiencies, incidents and training-related non-compliance through Minimum Education, Qualifications and Experience • Matric / Grade 12 - required. • Valid EC (Code 14) Driver's Licence and valid Professional Driving Permit (PrDP) appropriate to the transport activities performed - required. • Minimum 5 years' practical professional heavy-vehicle driving experience, preferably including articulated/combination vehicles, long-distance transport and general freight. • Demonstrable experience in driver training, coaching and practical competency assessment in a heavy-vehicle transport environment. • Qualified Assessor in accordance with applicable QCTO/TETA or recognised occupational training requirements - required. • Qualified Facilitator or equivalent recognised training • Competent and, where applicable, registered/authorised to assess professional-driving standards relevant to AGL operations, including US 123253 (rigid heavy vehicle), US 123254 (vehicle combination), US 123259 (Convey Dangerous Goods by Road, where applicable), or prevailing replacement/equivalent occupational qualifications or unit standards. • Recognised Dangerous Goods transport qualification/training where Dangerous Goods activities form part of the operational scope. • Practical knowledge of the NRTA, Road Traffic Regulations, Dangerous Goods requirements and relevant professional road-transport standards. • Demonstrated competence in defensive driving, vehicle inspections, coupling/uncoupling, load securing, fatigue management, rollover/collision prevention and emergency response. • Experience in classroom, yard/practical and in-cab training/assessment; route risk/familiarisation experience advantageous. • Ability to interpret incident and telematics trends, maintain accurate electronic records and travel to sites, customer locations and operational routes as required. Key Competencies • Strong heavy-vehicle driving, road-safety, hazard perception and route-risk knowledge. • Effective facilitation, coaching and adult-learning skills with objective, consistent assessment judgement and high integrity. • Good communication, observation, analytical, problem-solving, record-keeping and report-writing skills. • Ability to work independently and collaboratively with Transport Operations, QHSE and other relevant teams; practical, solutions-focused and committed to continuous improvement.
Niveau d'études min. requis : Licence ou équivalent

2026-10365 - ASSISTANT PLANIFICATION TRANSPORT

Tue, 15 Sep 2026 11:39:25 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Dans un contexte de croissance et de transformation, AGL Côte d'Ivoire renforce sa Direction des Solution Transport et recrute des Assistants Planification selon les procédures mises en place afin d'atteindre les objectifs de performance. A ce titre, il/elle aura pour principales missions de : 1. Activités liées au poste Sous partie 1 • Coordonner et organiser la planification des opérations de transport de conteneurs import et export • Actualiser en temps réel les programmes de Transport des conteneurs • Elaborer le planning des opérations de transport dans le logiciel et selon les urgences établies • Exploiter le rapport journalier émis par les opérationnels, en faire la synthèse pour une mise à jour des opérations planifiées. • Faire le contrôle des dossiers de transport et réclamer tous les documents utiles pour les opérations de Transport • Assurer la saisie des dossiers dans le logiciel du Transport • S'assurer progressivement de l'état d'avancement des chantiers et rendre compte à son responsable • Etablir les statistiques journalières et mensuelles des activités de Transport et rendre compte à son responsable hiérarchique Sous partie 2 • Etablir et transmettre les rapports, de mouvements de transport facturables et non facturables en tenant compte du rapport physique et numérique des bases du Transport. Sous partie 3 • Rendre compte à son supérieur hiérarchique de toute anomalie ou difficulté rencontrée dans son travail ; • S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients ; • Contrôler le bon état général de fonctionnement des équipements sous sa responsabilité et suivre la maintenance périodique & préventive ; • Assurer l'entretien quotidien (propreté, …) de son lieu de travail. 2. Activités SST et environnementales • Respecter et veiller au respect des procédures et consignes SSE • S'impliquer dans l'amélioration continue de la satisfaction clients • Veiller à l'entretien de son environnement de travail • Participer aux audits internes/externe si requis

Formation & Expérience • BAC +2 à BAC + 3 (Logistique et transport, Commerce international, Supply chain, etc) • 2 à 3 ans d'expérience minimum • Maitrise de la planification • Maitrise d'Excell, outils et logiciels métiers • Elaboration et analyse des statistiques d'exploitation et tableaux de bord • Contrôle et gestion documentaire des dossiers de transport • Connaissance des marchandises spécifiques (frigorifiques, dangereuses et périssables) • Sens de l'organisation et de la planification • Capacité à gérer les priorités et les urgences • Esprit d'analyse et de synthèse
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10361 - OBE Controller M/F

Tue, 15 Sep 2026 07:51:10 Z

Fonction : FREIGHT FORWARDING/DIRECTION TECHNIQUE FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: The OBE Controller ensures that all OBE devices are correctly installed, activated, operational, and accurately linked to the relevant vehicles, drivers, and operational requirements. The position plays a key role in supporting fleet visibility, compliance, vehicle tracking, data accuracy, and efficient logistics operations.

Job Function: • Maintain and update the daily vehicle and trailer register. • Manage the issuing, tracking, and replacement of OBE on all horses and trailers. • Maintain accurate and up-to-date documentation and records. • Monitor and manage OBE stock levels, including the ordering of required stock. • Receive, verify, and record new OBE stock. • Record and maintain photographic evidence of loaded trailers and submit the required information to the Operations Department. • Conduct regular checks and maintain control of OBE on empty trailers within the yard. • Ensure that all OBE is properly accounted for and discrepancies are reported to the relevant manager. • Perform any other reasonable and delegated duties as assigned by the Reporting Manager. Minimum Requirements • Matric • Computer literate • 2–5 years' experience OBE coordination. • Excellent communication and interpersonal skills
Niveau d'études min. requis : BAC

2026-10357 - Business Development Manager H/F

Mon, 21 Sep 2026 11:51:19 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
• Développer et piloter les comptes chinois sur les quatre secteurs stratégiques : Oil & Gas, Mining, Power et Infrastructures, tout en apportant un support commercial aux Vertical Markets (VM) ; • Réaliser une cartographie des EPC (Engineering, Procurement and Construction), constructeurs, investisseurs et autres acteurs industriels clés implantés dans la région ; • Définir les priorités de développement par pays en coordination avec le Head of Chinese Accounts Development et les Directions Commerciales des filiales ; • Superviser et coordonner l'élaboration des offres intégrées destinées aux clients et prospects chinois ; • Identifier de nouvelles opportunités d'affaires et assurer le développement du pipeline commercial sur l'ensemble des marchés et industries ciblés ; • Développer et entretenir des relations durables avec les décideurs des entreprises chinoises présentes dans la région ; • Assurer le contrôle et la coordination de la bonne exécution des projets et des flux avec les filiales concernées ; • Garantir la qualité des prestations opérationnelles conformément aux engagements commerciaux pris auprès des clients ; • Préparer un reporting mensuel d'activités à destination de la Head of Chinese Accounts Development, incluant les performances commerciales, les opportunités et les actions en cours ; • Organiser et animer une revue trimestrielle complète avec le Head of Chinese Accounts Development et les Directeurs VM/Industries portant sur le budget, les volumes, les marges, les opportunités commerciales et les éventuels litiges ; • Veiller à la compétitivité, à la cohérence et à la rentabilité des offres commerciales proposées ; • Favoriser la collaboration entre les équipes commerciales, opérationnelles et les différentes filiales afin d'assurer une approche client intégrée ; • Accroitre le volume d'affaires et les marges générées sur les flux import/export (Inbound/Outbound) ainsi que sur les projets ; • Contribuer au développement du chiffre d'affaires régional sur les comptes chinois stratégiques.

• Bac+4/5 en Commerce, Management, Marketing, Logistique, Transport ou équivalent ; • Justifier d'une expérience dans une entreprise multisites ou dans un environnement international est un atout ; • Expérience avérée dans la gestion de clients stratégiques et la négociation de contrats complexes. Une bonne maîtrise de l'anglais ainsi que du chinois (mandarin) est fortement souhaitée et constituera un avantage significatif dans l'exercice de cette fonction ; . Maîtrise des techniques de vente et de négociation B2B ; . Gestion de grands comptes et de contrats stratégiques ; . Élaboration de business plans, analyse financière et commerciale ; . Maîtrise des outils CRM et Microsoft Office ; . Bonne connaissance des secteurs du transport, de la logistique, du transit, de l'industrie ou de l'énergie (selon l'activité de l'entreprise) ; . Leadership, influence et gestion des priorités ; . Esprit d'initiative, sens du résultat et forte orientation client ; . Excellentes capacités de communication ; . Capacité à évoluer dans un environnement multiculturel.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
CHINOIS : Bilingue
Langue / Niveau :
ANGLAIS : Bilingue

2026-10345 - Customs Entry Clerk x2 M/F

Thu, 10 Sep 2026 14:12:12 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Assist companies that import and export products to stay in compliance with the customs law.

Job Function: • Ensure that correct imports documentation is in place before clearance (Clearing instructions; Transport documents/Manifest; commercial invoice; packing list etc.) • Responsible for proper Customs Valuation procedures are followed to avoid PCI penalties and application of customs valuation and determination. • Responsible for advising clients on various Imports requirements like Letter of Origins, Imports Permits etc • Experience framing Customs Entries; both Imports and Exports on all modes • Able to resolve all Stops and detentions • Responsible to frame customs entries; for all modes of transport • Responsible to ensure customs compliance • Responsible for refunds • Responsible to handle Stops and detains • Responsible to manage physical examinations • Day to day office administration • To be fully aware of and comply with current responsibilities and requirements of the relevant Acts, Regulations and standard applicable Quality, Health and Safety policies and procedures to maintain a safe workplace. • Report all hazards, incidents, and injuries in accordance with legislation and company reporting procedures. • Participate in programs and assessments to improve IMS system in the workplace. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager. Note: Manual file creation is forbidden, override approval from management to be obtained Minimum Education and Experience Requirements: • Grade 12 • Computer Literacy • 3 years + experience in a Customs role or similar • Must have a good knowledge of Customs Tariff headings and classification • Good knowledge and understanding of SADC and EU Trade Agreements • An excellent knowledge of the geography of International trade is required. • Needs to have an excellent knowledge of Inco-terms • Knowledge of GTS
Niveau d'études min. requis : BAC

2026-10317 - CHARGE COORDINATION PROJET

Thu, 03 Sep 2026 18:11:47 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Le/La Chargé(e) de Coordination Projet assure le pilotage, la coordination et le suivi de projets et prestations logistiques depuis leur préparation jusqu'à leur clôture. Il/Elle garantit la bonne exécution des opérations en coordonnant l'ensemble des acteurs de la chaîne logistique (transit, transport, transport spécialisé, levage, entreposage, facturation et fonctions support) afin de respecter les exigences de qualité, de sécurité, de coûts et de délais. Interlocuteur privilégié du client sur les aspects opérationnels, il/elle veille à la bonne communication, au suivi des engagements contractuels, à l'anticipation des risques et à la mise en œuvre des actions correctives nécessaires. Il/Elle assure également le suivi de la performance à travers la définition et l'analyse des indicateurs clés (KPI), la production de tableaux de bord et l'animation des revues de projet. Rigoureux(se) et organisé(e), le/la titulaire du poste contribue à l'amélioration continue des processus, à la satisfaction client et au respect des exigences en matière de Santé, Sécurité, Sûreté et Environnement (SSE). Missions principales : Piloter et coordonner les projets et opérations logistiques de bout en bout. Assurer l'interface entre les clients, les équipes opérationnelles et les fonctions support. Suivre les délais, les coûts, les risques, les ressources et la qualité des prestations. Mettre en place et analyser les indicateurs de performance des projets. Garantir le respect des exigences contractuelles, réglementaires et SSE. Animer les réunions de suivi, coordonner les plans d'action et gérer les escalades. Contribuer à la satisfaction client et à l'amélioration continue des performances opérationnelles. Ce poste requiert de solides capacités de coordination, d'organisation, de communication et d'analyse, ainsi qu'une bonne connaissance des opérations logistiques et de la gestion de projets.

Minimum 3 à 5 ans d'expérience dans les métiers de la logistique, du transport, du transit ou de la gestion de projets complexes. Expérience avérée dans la coordination de projets multi-intervenants et le pilotage d'opérations logistiques de bout en bout. Une bonne exposition aux environnements miniers, industriels ou aux grands projets logistiques constitue un atout. Compétences techniques Gestion de projet : planification, suivi des jalons, gestion des risques et reporting. Bonne connaissance des activités de : Transit et douane ; Transport routier et transport exceptionnel ; Levage et manutention ; Entreposage ; Facturation et suivi des coûts. Maîtrise des indicateurs de performance (KPI), des tableaux de bord et des analyses opérationnelles. Formation Bac+4/5 en Logistique, Supply Chain, Transport, Génie Industriel, Commerce International ou équivalent. Une certification en gestion de projet (PMP, Prince2 ou équivalent) constitue un atout.
Niveau d'études min. requis : Master ou equivalent

2026-10289 - CLEARING & FORWARDING MANAGER M/F

Tue, 25 Aug 2026 09:29:18 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Based in Nairobi and reporting to the head of international freight Forwarding, the C&F Manager will be responsible for leading and managing all Clearing & Forwarding operations, ensuring efficient customs clearance, import and export processing, regulatory compliance, operational excellence, customer satisfaction, and profitability. The role oversees the end-to-end movement of cargo through customs and logistics channels while ensuring compliance with local and international trade regulations and alignment with AGL operational standards. Specific duties will be:- 1.Manage and oversee all import and export customs clearance activities. 2.Ensure timely processing of customs declarations, permits, licenses, duty payments, and cargo release procedures. 3.Coordinate sea freight, air freight, road transport, and warehousing activities to ensure seamless cargo movement. 4. Monitor cargo status and proactively resolve delays, customs issues, and operational bottlenecks. 5. Ensure compliance with customer SOPs, operational procedures, and service level agreements. 6.Drive continuous improvement initiatives to enhance operational efficiency and service delivery. 7.Ensure full compliance with customs laws, revenue authority requirements, and international trade regulations. 8.Maintain effective working relationships with customs authorities, port authorities, government agencies, and regulatory bodies. 9.Monitor regulatory changes and ensure timely implementation within operations. 10.Lead customs audits and ensure accurate record keeping and documentation. 11.Mitigate operational and compliance risks associated with customs clearance activities. 12.Build and maintain strong relationships with key customers and stakeholders. 13.Handle escalated operational issues and customer complaints professionally and efficiently. 14.Work closely with commercial teams to support customer retention and business development. 15.Participate in customer reviews and operational performance meetings. 16.Ensure high levels of customer satisfaction through proactive communication and service excellence. 17.Monitor departmental profitability and operational costs. 18.Ensure accurate customer billing and supplier cost management. 19.Review and approve invoices related to customs duties, freight, transport, and other operational charges. 20.Develop cost-saving initiatives while maintaining service quality. 21.Support budgeting, forecasting, and financial performance reporting. 22.Manage relationships with shipping lines, airlines, transport providers, port operators, customs brokers, and other logistics partners. 23.Negotiate service improvements and resolve operational challenges with 24.Monitor supplier performance against agreed service levels. 25.Lead, coach, and develop the Clearing & Forwarding

1.Business Degree 2..Diploma in Logistics and Distribution or equivalent
Niveau d'études min. requis : Licence ou équivalent

2026-10270 - Code 14 Driver x 5 M/F

Thu, 20 Aug 2026 10:42:22 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: To safely and efficiently operate company heavy-duty vehicles (Code 14) for the transportation and delivery of goods and materials as directed, while ensuring compliance with road traffic regulations, company policies, and health and safety standards. Job Function: Driving and Transport • Operate a Code 14 (EC) truck in a safe, responsible, and lawful manner at all times. • Transport goods, equipment, or materials to and from designated locations as instructed. • Ensure all loads are properly secured and comply with load and weight regulations. • Adhere to all traffic laws, road safety rules, and company driving policies. Vehicle Care and Maintenance • Conduct daily pre-trip and post-trip inspections of the vehicle. • Report any mechanical faults, defects, or accidents immediately to the supervisor. • Ensure the vehicle is kept clean and in roadworthy condition. • Monitor fuel usage, oil, tyre pressure, and overall vehicle performance. Documentation and Reporting • Accurately complete trip sheets, delivery notes, and logbooks. • Obtain signatures, delivery confirmations, and proof of deliveries where required. • Record mileage, routes, fuel consumption, and delivery times accurately. Safety and Compliance • Always Follow company Health and Safety procedures. • Use all Personal Protective Equipment (PPE) as provided. • Immediately report any incidents, accidents, or unsafe conditions. • Comply with all company policies regarding alcohol, drugs, and workplace conduct. Operational Duties • Assist with loading and offloading of goods when required. • Plan routes effectively to ensure timely deliveries and fuel efficiency. • Communicate any delays, route changes, or delivery issues to dispatch or supervisor. • Always represent the company professionally when interacting with clients or the public. ________________________________________ Behavioural Competencies • Reliable and punctual. • Honest and trustworthy. • Safety-conscious and disciplined. • Good communication and teamwork skills. • Professional attitude and customer-focused approach.

Minimum Education and Experience Requirements: • Matric • Valid Code 14 driver's licence with a valid PrDP (Professional Driving Permit). • Minimum of 6 years' experience driving heavy-duty trucks. • Clean driving record. • Good knowledge of South African road networks and regulations. • Ability to read, write, and complete required documentation accurately. • Cross Border experience. • Dangerous goods compliant. • Valid passport.
Niveau d'études min. requis : Licence ou équivalent

2026-9882 - STAGE Droit Public/Projets H/F

Thu, 20 Aug 2026 09:41:01 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DROIT DES SOCIETES
Type de contrat : STAGE
Description du poste :
MISSIONS La direction juridique de Africa Global Logistics recherche un/une stagiaire en droit des transports / droit maritime (niveau M2 ou LLM) pour un stage de 6 mois. Vous assisterez les membres de l'équipe sur leurs dossiers, notamment Portuaires, Ferroviaires et Maritimes, non seulement en droit public, mais également dans les autres matières de droit concernées (droit de la construction, droit bancaire, droit commercial, droit des sociétés, contentieux et arbitrage etc.) et aurez notamment pour missions : Assister les juristes dans la rédaction et la révision de contrats liés au droit des transports (contrat de manutention portuaire, contrat de transport routier, ferroviaire, maritime, contrat de commission de transport, etc.) et accords de partenariats commerciaux. Effectuer des recherches juridiques sur des questions relatives au droit des transports (maritime, ferroviaire, logistique internationale, etc.), aux régulations internationales et aux conventions maritimes. Contribuer à l'analyse des risques juridiques et des opportunités liées aux projets logistiques. Participer au suivi et à la gestion des contentieux et des litiges. Suivre les évolutions législatives et réglementaires relatives au droit des transports. Apporter un soutien administratif et juridique dans la gestion des dossiers du département.

PROFIL Spécialité droit des transports / droit maritime ; Des expériences au sein de départements droit des transports, droit maritime ou commerce international en cabinet ; Anglais courant ; Niveau M2 ou LLM minimum ; Doté(e) de réelles qualités rédactionnelles, vous faites preuve d'autonomie, de rigueur et êtes force de propositions.
Niveau d'études min. requis : Master ou equivalent

2026-10239 - Assistant(e) Juridique Chargé de Contentieux

Thu, 13 Aug 2026 19:19:16 Z

Fonction : JURIDIQUE, FISCALITE & ASSURANCES/DROIT DES CONTRATS
Type de contrat : CDI
Description du poste :
Dans le cadre du renforcement de la sécurisation de ses activités et de l'optimisation de la gestion des dossiers juridiques et contentieux, AGL CI recherche un Assistant Juridique Chargé de Contentieux dont la mission principale sera d'assurer le suivi administratif et opérationnel des dossiers juridiques et contentieux, tout en contribuant à la maîtrise des risques et à la défense des intérêts du Groupe. Rattaché au Responsable contentieux, l'Assistant Juridique Chargé de Contentieux sera chargé de : -Assurer le suivi administratif et opérationnel des dossiers juridiques et contentieux ; -Constituer et tenir à jour les dossiers contentieux en garantissant la conformité des pièces nécessaires à leur traitement ; -Participer à la préparation, au suivi et au traitement des dossiers avec les équipes internes et les conseils externes ; -Rédiger les courriers, rapports, comptes rendus, notes, présentations et autres documents juridiques ; -Réaliser des recherches juridiques et assurer la veille réglementaire ; -Collecter, vérifier et archiver les documents administratifs et juridiques requis pour le traitement des dossiers ; -Assurer la mise à jour régulière des bases de données juridiques et des tableaux de suivi des contentieux ; -Veiller au respect des échéances procédurales et administratives liées aux dossiers ; -Assurer le suivi des actions engagées avec les partenaires externes ; -Coordonner les échanges entre la Direction Juridique et les différentes directions internes concernées ; -Produire les reportings relatifs à l'activité contentieuse et au suivi des dossiers ; -Identifier les risques juridiques potentiels et contribuer à la mise en place d'actions préventives ; -Contribuer à la sécurisation juridique des activités et à la protection des intérêts du Groupe.

- Bac+ 5 en droit, secrétariat juridique ou équivalent ; - Minimum 3 ans d'expérience dans une fonction similaire en entreprise ou en cabinet d'avocats/conseil juridique ; - Bonne maîtrise du droit des affaires, du droit commercial et des procédures contentieuses ; - Excellentes capacités rédactionnelles, analytiques et organisationnelles ; - Bonne maîtrise des outils informatiques et de gestion documentaire ; - La maîtrise de l'anglais juridique constitue un atout.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Professionnel

2026-10251 - Corridor Administration and Invoice Controller / Analyst M/F

Thu, 13 Aug 2026 09:26:21 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: • Invoicing and maintenance of Corridor business • Maintenance of a Detailed INVOICE Tracking report for Corridor Shipments • Corridor Control Tower Administrative Duties • Supplier Payments

Job Function: • Registering of Job Files for Shipments and Documentation preparation for invoicing • Real Time Reporting of invoicing status • POD Filing • Daily Invoicing of all shipment files as defined by the Operations / Supervisor • Submission of daily EFT Requests to Finance Department and processing of supplier invoices for monthly payment • Submission of payment requests • Job File Costing / preparing recons for each billing prior to invoicing • Statement reconciliation • Credit committee, disbursement, open folios, litigation and mutual reports • Resolution of Shipment and invoice Queries to supplier and customers • Sending of invoices & supporting documents to clients • Any other duties as assigned by the Management Minimum Education and Experience Requirements: • Grade 12 certificate with relevant post matric certificates / qualifications • Over border Knowledge Advantage • Accurate and Meticulous • Computer Literacy (Microsoft Excel / Word / In house programs) • Financial knowledge / experience • Self-starter • Ability to work within the team • Be able to work in a pressurised environment • Be able to adapt to a changing environment
Niveau d'études min. requis : Licence ou équivalent

2026-9867 - CLEARING AND FORWARDING OPERATOR - AGL SEZ M/F

Mon, 10 Aug 2026 05:29:09 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10216 - IFF OPERATIONS SUPERVISOR - DECLARATION

Sat, 22 Aug 2026 22:14:17 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. Acknowledge Receipt & Pre-Declaration Review - Acknowledge receipt of full sets of documents/files from IFFOS Operators. - Confirm the validity and completeness of clearance documents (pre-declaration check). Allocate files to declarants for timely entry submission. a. Liaise with the Team Leader, IFFOS Operators, and Operations Supervisor to confirm the appropriateness of documents and request any missing or additional information. b. Ensure declarants carry out accurate and timely declarations in the iCMS system. c. Ensure entries are updated in SPOT and WAY. d. All PGA-CDs must be submitted in the TFP system in a timely manner. Once entries are paid, confirm that KEBS-CD and all other PA-CDs are fully submitted in TFP and shared with the team for clearance processing. 2. Customs Entry Lodgment & Work Distribution - Lodge customs entries in the iCMS system. - Ensure fair and balanced allocation of files among declarants. - Ensure each declarant meets the daily KPI target of 100 lines per day. 3. Continuous Monitoring & Follow-Up - Ensure declarants constantly check TFP and iCMS systems to monitor passing entries and permit approvals. - Promptly respond to any rejected entries or permits. - Escalate issues for support when necessary to avoid delays 4. Support & Coordination - Support the Team Leader, Supervisor, and Port Operators with any inquiries or customs rejections. - Provide clarification and guidance on customs documentation, duties, requirements, and regulations. 5. Query Resolution & Escalation - Handle customs queries in coordination with the Supervisor. - Escalate unresolved issues to the Managers within 24 hours. - Make physical interventions at relevant offices/ports where necessary to ensure resolution. 6. Reporting & Monitoring - Share the Job Allocation Report daily. - Ensure each declarant submits their Daily Activity Report without fail. 7. Duty and Tax Projection - Perform duty and other tax projections accurately and in a timely manner to support smooth entry processing and planning& bond projection

1. Diploma in C & F or related field 2. ICMS training 3. East African Freight Forwarding Practicing Certificate will be an added advantage. 4. 5 years' experience in Declaration in a busy logistics'/ freight forwarding industry.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10226 - Training Officer M/F

Thu, 06 Aug 2026 14:52:38 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Training Officer is responsible to ensure all drivers are trained, assessed, and certified in accordance with legislative, TETA/QCTO, and company requirements, promoting safe, compliant, and efficient transport operations. The role is responsible for delivering driver training, verifying compliance, monitoring competency, and maintaining accurate training records to support operational excellence and continuous improvement. Job Function: Training Delivery & Assessment • Deliver scheduled internal driver training sessions (classroom, yard-based and in-cab practical) • Conduct daily toolbox talks / pre-shift DG safety briefings (placarding, segregation, TRECs, PPE, emergency procedures) • Perform practical assessments and re-assessments of drivers against US 123259 and internal standards • Provide on-the-job coaching/mentoring to new and under-performing drivers Compliance Verification (before dispatch) • Verify daily that drivers hold valid PrDP-D, DG certificate and medical fitness certificate before departure of Depot — flag non-compliant drivers to Operations immediately • Observe pre-trip vehicle inspections: placards, orange diamonds, fire extinguishers, PPE, spill kit, DG documentation/tremcards Records & Evidence • Complete attendance registers for every session (TETA/QCTO POE evidence) • Capture all training activity into the training records system/LMS same day • Update the driver training matrix daily • Conduct incident/near-miss debriefs and record corrective coaching Medicals & Certification Oversight • Review the medical expiry tracker (30/60/90-day lookahead) and book drivers for occupational medical examinations • Follow up on medical results; escalate "unfit" or conditional findings to HR/Ops • Prepare HAZCHEM/DG certificates for drivers found competent during the week (medical must be valid before issue) PTOs (Planned Task Observations) • Execute the scheduled weekly quota of PTOs (loading, offloading, pre-trip, en-route behaviour, emergency equipment checks) and log findings • Raise corrective actions from PTO deviations and close out previous actions Training Management • Plan and schedule the coming week's training (new hires, refreshers, product/route-specific) • Update the compliance dashboard: % drivers with valid medicals, PrDP-D, DG certs • Review incident/inspection reports to identify training gaps • Compile weekly training report for the Training/Fleet Manager • Maintain training aids (PPE sets, demo placards, spill kits, fire extinguishers)

Reporting (Core KPI) • Compile and submit the Monthly Training Hours Report — hours per driver, per programme, per site — feeding into the WSP/ATR (TETA/QCTO) and internal KPIs • Submit the PTO completion report — confirming the required number of PTOs per month were performed, with trend analysis of deviations Medicals & HAZCHEM Certificates • Reconcile the medicals register: all drivers medically fit, bookings done for expiries due next month • Issue HAZCHEM/DG certificates for all competent drivers; submit results for NLRD upload via the SDF • Report certification/medical compliance % to management Internal Driver Training • Conduct the scheduled monthly internal driver training module (e.g., DG refresher, emergency response drill, spill response, firefighting, product-specific handling, defensive driving element) • Run at least one practical emergency drill with drivers Material Review & Development • Review training material — update when: SANS standards are amended, NRTA regulations change, new products/routes are added, or PTO/incident trends reveal gaps • Develop new material/toolbox talk content as required; ensure continued alignment with TETA/QCTO accreditation scope Quality & Admin • Conduct internal moderation of the month's assessments • Audit a sample of driver training files for completeness • Plan next month's training schedule with Ops; reconcile training budget/spend • Present training compliance status at the monthly SHEQ/Ops meeting Minimum Requirements • Assessor qualification – US 115753 "Conduct Outcomes-Based Assessment" (NQF 5) • Registered Constituent Assessor with TETA (or QCTO), with scope specifically covering US 123259 – this is the single most critical requirement; without it, the trainer cannot sign off competent certificates or have results uploaded to the NLRD • Facilitator qualification – US 117871 "Facilitate Learning Using a Variety of Given Methodologies" (NQF 5) • Personally competent in US 123259 or Equivalent • Valid Code 14 (EC) driver's licence with a current PrDP-D (Professional Driving Permit – Dangerous Goods category) • Current DG training certificate (note industry recertification cycle of ±12 months) • Minimum 2–3 years' practical experience in dangerous goods transport/logistics
Niveau d'études min. requis : Licence ou équivalent

2026-10181 - SENIOR EXPORTS SUPERVISOR M/F

Mon, 27 Jul 2026 15:12:29 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Senior Exports Supervisor is responsible for supervising the day-to-day export operations, ensuring efficient service delivery, regulatory compliance, operational excellence, and high customer satisfaction. The role coordinates export activities, supports business development initiatives, monitors team performance, and ensures timely execution of all export processes in line with company standards and customer expectations. 1. Operational Supervision • Supervise daily export operations to ensure timely execution of customer requirements. • Coordinate documentation, customs clearance, shipping, transport, and warehouse activities. • Monitor operational KPIs and implement corrective actions where required. • Escalate operational risks and service issues promptly. 2. Client Service & Relationship Management • Maintain strong relationships with existing clients and ensure service excellence. • Resolve customer concerns within agreed service levels. • Conduct client service reviews and support customer retention initiatives. • Support tariff reviews and implementation. 3. Regulatory & Compliance • Ensure compliance with customs regulations, KRA requirements, and company procedures. • Coordinate submission of bond returns and statutory documentation. • Support internal and external audits. • Ensure documentation accuracy and process compliance. 4. Reporting & Performance Monitoring • Prepare daily, weekly, and monthly operational reports. • Monitor departmental KPIs and productivity. • Analyse operational trends and recommend improvements. • Maintain accurate operational records. 5. Business Development Support • Support the identification of new business opportunities. • Prepare quotations and operational proposals. • Participate in customer visits where required. • Support implementation of new customer accounts. 6. Team Leadership • Supervise, coach and develop the exports team. • Allocate work and monitor productivity. • Conduct performance discussions and provide continuous feedback. • Identify training needs and support capability development. • Drive adherence to company policies and operational standards. 7. Continuous Improvement • Identify opportunities to improve efficiency and reduce operational costs. • Champion process improvement initiatives. • Support implementation of operational excellence projects.

• Bachelor's degree in International Business, Logistics, Supply Chain, or a related field. • 4 years of experience in export operations. • 3 years managing a team at a supervisory level
Niveau d'études min. requis : Licence ou équivalent

2026-10179 - Agent Transit

Thu, 30 Jul 2026 09:55:18 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Dans le cadre du développement de ses activités et du renforcement de ses capacités opérationnelles, la Direction des Solutions Logistiques d'AGL CI recherche un Agent Transit chargé d'assurer la gestion et le suivi des opérations de dédouanement des marchandises, dans le respect de la réglementation douanière, des exigences clients et des procédures internes. À ce titre, l'Agent Transit sera chargé de : - Collecter, contrôler et vérifier l'ensemble des documents nécessaires aux opérations de transit et de dédouanement ; - Établir et déposer les déclarations en douane via le système SYDAM World conformément à la réglementation en vigueur ; - Assurer le suivi des procédures douanières spécifiques (régimes suspensifs, admissions temporaires, entrepôts sous douane, etc.) ; - Procéder à la liquidation des droits et taxes et veiller à leur règlement dans les délais requis ; - Assurer l'obtention des mainlevées et coordonner l'enlèvement ou la livraison des marchandises ; - Suivre l'avancement des dossiers et informer régulièrement les clients sur l'état de leurs opérations ; - Coordonner les interventions des différents partenaires (transporteurs, manutentionnaires, autorités douanières et autres prestataires) afin de garantir la fluidité des opérations ; - Gérer les aléas liés aux formalités douanières et mettre en œuvre les actions nécessaires pour limiter les impacts sur les délais de traitement ; - Traiter les réclamations clients liées aux opérations de transit en collaboration avec les responsables concernés ; - Établir et contrôler les décomptes de frais, débours et autres coûts associés aux opérations ; - Veiller à la fiabilité des informations saisies dans les systèmes d'information et à la mise à jour des dossiers d'exploitation ; - Garantir le respect des procédures internes ainsi que de l'ensemble des exigences réglementaires et douanières ; - Contribuer à la production des reportings d'activité et au suivi des indicateurs de performance opérationnelle

- Etre titulaire d'au moins d'un BAC+2 en Transport & Logistique ou en Commerce international ; - Justifier d'une expérience professionnelle d'au moins deux (02) ans en Transit Douane; - Avoir des connaissances de la procédure de dédouanement en vigueur en Côte d'Ivoire - Avoir des connaissances des techniques de l'administration douanière ; - Avoir des notions en Anglais ; - Savoir utiliser les outils informatiques et les logiciels internes ; - Avoir une bonne utilisation du pack Office : EXCEL et WORD ; - Être organisé (e), dynamique avec une bonne capacité d'écoute, d'analyse et d'anticipation.
Niveau d'études min. requis : DEUG, BTS, DUT