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2026-9777 - CHEF DEPARTEMENT CREDIT MANAGEMENT H/F

Thu, 16 Apr 2026 12:07:34 Z

Fonction : FINANCE & AUDIT/CREDIT MANAGEMENT
Type de contrat : CDI
Description du poste :
Contexte du poste : Dans un environnement marqué par des enjeux financiers élevés et des flux complexes (Transit Maritime, Oil & Gas, Shipping, Logistique pétrolière), le Département Credit Management joue un rôle stratégique en garantissant la santé financière de l'entreprise, la maîtrise du risque client et la sécurisation du cash-flow. L'entreprise recherche un Chef Département Credit Management capable d'encadrer les équipes, d'optimiser le processus Order-to-Cash, d'améliorer la gestion des litiges et d'assurer le recouvrement efficace des créances en vue du renforcement de ses dispositifs de gestion du risque client et d'optimisation du recouvrement Vos principales missions : 1- Définir et piloter la politique crédit clients de l'entreprise 2- Mettre en place et suivre les procédures d'octroi de crédit, d'encours clients et de recouvrement 3- Pilotage stratégique de la gestion des factures et transmissions aux clients 4- Pilotage stratégique de la gestion des litiges et contentieux de facturation 5- Superviser et animer l'équipe Credit Management / Recouvrement Vos responsabilités : 1- La conformité de l'application des conditions de crédit accordées. 2- L'analyse des risques clients et proposition des mesures de sécurisation (plafonds de crédit, garanties, acomptes, assurances). 3- L'atteinte des objectifs de DSO, de taux de litiges, de taux de factures transmises dans les délais. 4- La fiabilité des reportings réguliers destinés à la Direction (encours, impayés, risques, provisions, etc.…) 5- La transmission des relevés et balances clients dans les délais. 6- Contribuer à la bonne utilisation et amélioration continue des processus et outils de Credit Management Vos activités quotidiennes : A/ Gestion de son équipe (N-1) 1. Coordonner le travail des équipes Recouvrement, Facturation et Litiges. 2. Informer l'équipe de la stratégie et des évolutions de la société et communiquer sur les alignements internes nécessaires. 3. Evaluer la performance des collaborateurs (N-1). 4. Fixer les objectifs sur la base des objectifs fixés par le N+1 5. Piloter les réunions mensuelles sur la balance âgée et les comités crédit. 6. Maintenir et développer la compétence des collaborateurs (N-1). B. Recouvrement & Analyse 1. Suivre les prévisions de recouvrement et analyser les écarts. 2. Assurer un taux d'encaissement dans les délais supérieur à 95%. 3. S'assurer de la mise à jour des dossiers clients et du fichier recouvrement. C. Gestion de la facturation 1. Veiller au respect des délais internes de facturation afin de garantir un cash-flow continu. 2. Coordonner la réédition des factures et la transmission des duplicatas aux clients. D. Gestion des litiges 1. S'assurer de la gestion des litiges et réclamations soumis par l'équipe Recouvrement. 2. S'assurer du bon suivi des KPI litiges (délai moyen de résolution, taux de litiges récurrents…). 3. Veiller

Formation : • BAC + 5 en Finance, Comptabilité, Gestion, Audit ou équivalent Expériences professionnelles : • Minimum 05 à 07 années d'expériences en Credit Management, Recouvrement dont plusieurs années à un poste de responsabilité. • Expérience confirmée en Management des équipes. • Avoir exercé dans le domaine d'activités du Transit, Transport, Logistique est un atout. • Maîtrise de la langue anglaise est un atout. Compétences techniques : • Bonne maîtrise du recouvrement client et du pilotage du crédit. • Solide maîtrise des litiges de facturation et des workflows de facturation. • Bonne compréhension des services opérationnels et du commercial. • Solide maîtrise des techniques de gestion du risque client, recouvrement amiable et contentieux • Bonne maîtrise d'Excel et des ERP tels qu'IRIS, SERVAL, SPOT, Power BI. • Bonne connaissance de la règlementation OHADA. Compétences comportementales : • Sens du Leadership et de la rigueur • Sens de la négociation • Résistance au stress • Intégrité • Bonne capacité à gérer des dossiers sensibles • Orientation résultats et esprit d'analyse • Capacité à fédérer des équipes autour d'objectifs communs.
Niveau d'études min. requis : Master ou equivalent

2026-9595 - Train Driver Assistant M/F

Fri, 13 Mar 2026 12:02:24 Z

Fonction : RAIL/EXPLOITATION / TRANSPORT
Type de contrat : CDI
Description du poste :
Job Purpose: Train Assistant positions is a critical entry-level role within the organization's operations. This position offers a comprehensive training pathway for those seeking a career in the railway transport sector. As part of a dynamic team, the Train Assistant will work closely with the Train Driver to ensure that freight and cargo are transported safely and efficiently across the rail network. The primary purpose of this role is to assist in the safe handling and operation of various types of trains, from airbrake and vacuum to high-speed, heavy haul, and passenger trains. The position also emphasizes compliance with safety standards, operational efficiency, and customer satisfaction. Job Function: Key Responsibilities: The Train Assistant plays a vital role in ensuring that rail operations run smoothly and safely. Below are the main responsibilities associated with the position: Sign On and Duty Allocation The first task of the day involves signing on at the designated workplace and receiving a duty allocation for the shift. The Train Assistant will be required to determine which locomotive needs to be prepared for operation, ensuring all necessary equipment is obtained and placed on the locomotive. This includes checking and supplementing prescribed equipment and cleaning the working area to maintain high safety standards. Locomotive Preparation One of the key duties of a Train Assistant is assisting with the preparation of locomotives for service. This includes ensuring that the locomotive is in good working condition, that the equipment is correctly placed, and that all necessary pre-trip checks are conducted. This includes assisting with the startup of the locomotive, performing brake tests, and ensuring the locomotive is coupled properly. Communication Equipment Setup Effective communication is crucial in the smooth operation of trains. The Train Assistant will be responsible for ensuring that communication equipment, such as radios, handsets, walkie-talkies, or telemeters, is properly set up, tested, and fully functional. This ensures that there is clear communication between all members of the train crew, including the Train Driver, and helps in the management of train operations. Pre-Trip Preparation Before departure, the Train Assistant is tasked with ensuring that the entire train, including the locomotives and wagons, is roadworthy and complies with safety standards. This includes attaching or detaching vehicles according to the work order, mounting telemeters where necessary, and ensuring that train indicators are mounted and functioning correctly. The assistant will also participate in conducting brake tests in collaboration with the Train Driver. Shunting Activities Shunting refers to the movement of locomotives and wagons within sidings or stations.

Key Responsibilities: Shunting Activities Train Assistants are responsible for assisting with shunting activities by obtaining work orders, placing or removing trucks as per the directives, and updating the vehicle list. Shunting is an essential aspect of rail operations and requires precision and attention to detail to avoid disruptions. Assisting the Train Driver Throughout the journey, the Train Assistant is expected to support the Train Driver in ensuring the safe and efficient movement of the train. This involves observing signals, patrolling locomotives, resetting locomotive trip-outs, and ensuring that the train runs smoothly without delays. In case of incidents or emergencies, the Trainee Train Assistant will play an active role in protecting the train and assisting the Train Driver in managing the situation. Adherence to Safety Standards Safety is a paramount concern in the railway industry, and the Train Assistant is expected to comply with all laid-down safety instructions and procedures. This includes ensuring personal safety and the safety of others in the crew, passengers, and freight, in accordance with health and safety regulations. Feedback and Reporting The Train Assistant is required to provide accurate feedback to the Train Driver regarding any incidents or deviations along the route. This ensures that any issues are addressed promptly and that there are no disruptions in service. Additionally, the assistant will be required to complete the Train Journal and submit it to the Section Manager for processing at the end of each shift. Administrative Duties While the primary focus of the role is operational, Train Assistants will also be involved in administrative tasks. These duties include completing necessary documentation, ensuring proper record-keeping, and ensuring that all tasks are carried out in a timely and accurate manner. Minimum Education and Experience Requirements: A minimum of Grade 12 with Mathematics and/or Physical Science. This ensures that the candidate has a solid foundation in essential subjects that are relevant to the technical and safety aspects of the role. The candidate must be willing to undergo periodic medical surveillance and safety behavioural risk assessments throughout the selection process and at regular intervals thereafter (annually). The candidate must meet the physical fitness requirements, which include tests for hearing, vision, mental fitness, and overall physical health. This is essential to ensure that the candidate can perform the physical demands of the role. A minimum height requirement of 1.6 meters is stipulated, as this ensures the individual can effectively operate and manage the equipment on the trains. The candidate must undergo psychomotor ability assessments, which are typically evaluated through the Vienna Testing System (VTS) to assess coordination and reaction times.
Niveau d'études min. requis : Licence ou équivalent

2026-9594 - Train Driver M/F

Fri, 13 Mar 2026 11:51:09 Z

Fonction : RAIL/EXPLOITATION / TRANSPORT
Type de contrat : CDI
Description du poste :
Job Purpose: The Train Driver is responsible for the safe and efficient operation of various types of trains and locomotive systems, including airbrake, vacuum, high speed, heavy haul, and passenger trains. The role involves ensuring that freight and cargo reach their destinations in optimal condition and on time, meeting customer satisfaction. The role requires significant skill, attention to detail, and a thorough understanding of train operations, signaling systems, and safety protocols. • Operation of Trains: Train drivers manage the controls of the locomotive to start, stop, and operate trains at varying speeds. They must be able to monitor and respond quickly to changing conditions on the tracks. • Adhering to Schedules: Maintaining strict adherence to schedules is crucial in the railway industry. Train drivers must ensure timely departures and arrivals while being alert to any delays, route adjustments, or operational changes. • Inspections and Safety Checks: Before departing, drivers conduct pre-trip safety checks to ensure the train is in proper working order. This may involve inspecting equipment, brakes, and other vital components of the locomotive. • Monitoring Signals and Communications: Train drivers must continuously monitor signals and communicate with dispatchers or traffic control centers to maintain safety. They must have a solid understanding of signalling systems and procedures for working in both regular and emergency situations. • Handling Emergencies: In the event of an emergency, whether it be a mechanical failure or an obstructed track, train drivers must follow established protocols to ensure the safety of passengers and cargo. • Record Keeping: Drivers are responsible for maintaining accurate records of their journey, including speed, fuel usage, and any incidents that may occur during transit. This documentation is essential for operational efficiency and safety compliance. • Customer Interaction: For passenger trains, drivers may also interact with passengers, answering questions and providing information about the journey, ensuring a positive travel experience.

Minimum Education and Experience Requirements: • Grade 12 (Matric) is the basic requirement preferably with Mathematics and Physical Science • You must be at least 21 years old to perform train driver or train control duties according to rail safety regulations • Railway operations or train driving qualification • Good vision and hearing • Good mental health and concentration • Physical fitness • Minimum height of about 1.6 m • Ability to lift heavy objects • Psychometric and psychomotor tests (reaction time, coordination, etc.) Technical Skills: • An understanding of mechanical systems, basic mathematics for timing and scheduling, and a familiarity with technology used in train operations. • Strong verbal communication skills are essential for reporting and adhering to safety protocols and interacting with team members. • Train drivers must be detail-oriented, as even minor oversights can have serious consequences in this role. • The ability to think quickly and make decisions under pressure, especially in emergency situations.
Niveau d'études min. requis : Licence ou équivalent

2026-9542 - Credit Controller Supervisor M/F

Mon, 02 Mar 2026 12:17:55 Z

Fonction : FINANCE & AUDIT/CREDIT MANAGEMENT
Type de contrat : CDI
Description du poste :
MAIN MISSION The Credit Controller Supervisor will lead the credit control and accounts receivable function within the finance team. You will ensure efficient management of customer credit, timely collections, mitigation of credit risk, and support strong cash flow performance. This role includes supervising credit control staff, driving process improvements, and partnering with commercial teams to resolve payment disputes and overdue accounts. MAIN TASKS AND RESPONSIBILITIES DETAILS Credit Management & Collections Supervise and coordinate the credit control team to achieve collection and credit performance targets. Review customer accounts and ensure invoices are collected within agreed payment terms. Monitor aged receivables and undertake proactive strategies to reduce outstanding balances. Approve credit limits and changes within delegated authority, based on financial assessments and risk criteria. Risk & Compliance Assess customer financial risk and make recommendations on credit decisions. Ensure adherence to internal credit policies and compliance with company standards and local regulations. Escalate high-risk accounts or escalating defaults to senior finance leadership. Team Leadership & Development Mentor, train and support junior credit control officers in best practices. Conduct regular performance reviews and provide coaching to improve productivity. Develop standard operating procedures and promote consistent practices. Reporting & Stakeholder Management Prepare periodic reports on receivables, days sales outstanding (DSO), and collection KPIs for management. Collaborate with sales, operations, and service teams to resolve billing disputes and clarify invoice issues. Partner with treasury and finance teams for accurate cash flow forecasting.

QUALIFICATION, COMPETENCE AND SKILLS Required Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or related discipline. Proven experience in credit control, collections, or accounts receivable functions — preferably within logistics, freight, or related service industries. Supervisory or team leadership experience is strongly preferred. Knowledge of credit risk analysis, credit scoring models, and receivables management. Proficient with financial systems and MS Excel; experience with ERP/finance software an advantage. Skills & Competencies Strong leadership, coaching, and team development skills Excellent communication and negotiation skills with customers and internal teams High attention to detail with strong analytical and problem-solving abilities Ability to prioritize & work under pressure to meet deadlines Fluency in English; Kinyarwanda and French are a plus
Niveau d'études min. requis : Licence ou équivalent

2025-9253 - CONTROL TOWER M/F

Fri, 28 Nov 2025 07:00:40 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDD
Description du poste :
• Ensure service delivery-chases local team to ensure that cargo is delivered in line with SLA. • Monitor fleet movement in and out of site, ensure their Turn Around Time data is well recorded, analyzed and reports shared accordingly.  • Review all stock management reports and ensure is in line with the financial position. • Overseeing and offering guidance to yard marshals to ensure compliance to set site standards (safety and security). • Facilitate cross-functional coordination to maintain service levels. • Monitoring and reporting yard marshals' Flow system operations to ensure accuracy in data capturing. • Calling in trucks using the Flow system (into site and to respective offloading and loading areas) while balancing and strictly observing set capacities across site to avoid traffic congestion. • Perform exception management, ensuring all deviations are captured, escalated when needed, and closed within SLA • Escalate all incidents and violations up the chain of command in real-time. • Be tasked with data entry as directed. • Updating records and timely sharing of all the required reports accordingly as directed. • Communicate directly with carriers, suppliers, and partners to confirm status, request updates, and drive quick issue resolution • Assist in office management and organization procedures. • Provide status updates to customers or internal teams, ensuring transparency and timely communication. • Collaborate with internal teams (planning, transport, warehouse, procurement, customer service) and external partners to resolve issues

• Bachelor's degree in Supply Chain Management, Logistics, Operations, Business or related field. • 2–5 years of experience in operations, logistics, planning, or supply chain control tower environments.
Niveau d'études min. requis : Licence ou équivalent

2025-8903 - Accounts Payable (AP) Accountant

Fri, 15 Aug 2025 07:07:18 Z

Fonction : FINANCE & AUDIT/CREDIT MANAGEMENT
Type de contrat : CDD
Description du poste :
We are seeking 2 x Supplier Clerks that will play a key role in ensuring smooth supplier relationship management, accurate record-keeping, and timely processing of supplier transactions. The role involves handling supplier invoices, maintaining procurement documentation, assisting in supplier communication, and ensuring compliance with company procurement policies — with a strong emphasis on using Syspro ERP systems for transaction processing and supplier records management

Key Responsibilities • Receive, verify, and process supplier invoices and delivery notes in Syspro. • Maintain an up-to-date and accurate supplier database within Syspro. • Assist with supplier vetting and onboarding processes. • Track and monitor purchase orders and deliveries in Syspro to ensure timely fulfillment. • Communicate with suppliers regarding purchase orders, delivery schedules, and payment status. • Reconcile supplier statements with company records in Syspro. • Support the Procurement Officer in preparing reports and documentation for management. • Maintain filing systems (physical and digital) for supplier documents in accordance with company policy. • Ensure compliance with Zalawi's procurement and financial procedures. • Perform any other related duties as assigned. Qualifications & Experience • Grade 12 School Certificate. • Diploma in Purchasing & Supply, Business Administration, Accounting, or related field (Degree will be an added advantage). • At least 1–2 years of relevant experience in procurement, supply chain, or accounting roles. • Proven experience in using Syspro ERP systems for procurement and supplier management. • Familiarity with procurement processes and supplier relationship management. • Computer literacy (MS Office, particularly Excel; knowledge of other ERP/accounting software will be an added advantage). Core Competencies & Skills • Strong attention to detail and high level of accuracy. • Good communication and interpersonal skills. • Ability to work under pressure and meet deadlines. • Organizational and record-keeping skills. • Professional integrity and confidentiality
Niveau d'études min. requis : Licence ou équivalent

002-2025-8534 - CREDIT MANAGER H/F

Wed, 02 Apr 2025 12:41:41 Z

Fonction : FINANCE & AUDIT/CREDIT MANAGEMENT
Type de contrat : CDI
Description du poste :
Analyser la solvabilité des clients pour réduire les risques d'impayés, tout en accompagnant les équipes commerciales pour atteindre les objectifs de vente. Véritable expert en gestion du risque client, il établit des politiques de crédit et optimise les encaissements pour assurer une trésorerie saine. Le Crédit Manager étudie les comportements financiers des clients, négocie les délais de paiement et propose des garanties en cas de non-paiement. Il veille aussi à ce que les créances soient recouvrées dans les délais prévus.

Master en Gestion Finances-Comptabilité, combinant : - Rigueur analytique et capacité de négociation - Une vision stratégique pour équilibrer prudence financière et ambition commerciale. - Une capacité à gérer les priorités et la confidentialité.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Professionnel

ETH/001/2025-8342 - CREDIT CONTROL MANAGER M/F

Fri, 31 Jan 2025 15:25:59 Z

Fonction : FINANCE & AUDIT/CREDIT MANAGEMENT
Type de contrat : CDI
Description du poste :
Job Purpose The Credit Control Manager plays a critical role in managing the company's working capital (DSO) and minimizing bad debt through direct customer engagement—both via phone and written communication. Key Responsibilities • Monitor and chase outstanding aged debt. • Generate exception reports for outstanding debt. • Maintain debtor days within agreed levels. • Work towards KPIs and set targets to optimize credit control performance. • Set and monitor customer credit limits to ensure financial stability. • Handle and resolve all credit control queries effectively. • Compile and analyze data for credit control KPIs. • Ensure confidentiality in all financial matters. • Maintain accuracy in procedures to eliminate errors. • Deliver excellent customer service and build strong relationships. • Collaborate with internal teams to address invoice disputes and payment delays. • Comply with the company Standard Operating Procedures (SOPs). • Perform any other duties as assigned by the line manager.

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over Five years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally. In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programs.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel