Export RSS des offres - Seulement les offres à la une : Non / Profil : COMMERCIAL & MARKETING-->CBS (Customer Business Solution), COMMERCIAL & MARKETING-->MANAGEMENT COMMERCIAL & MARKETING

2026-10033 - Head of Commercial Development-Yuesen M/F

Thu, 25 Jun 2026 11:49:33 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
Based in Nairobi and Reporting to the Deputy Managing Director, the purpose of this role is to organize and lead execution of a sustainable and profitable development of the Yuesen East Africa (YAEA) business through:- Sales Performance 1.1 Sales planning and deployment in the context of (New sales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring. 1.2 Build a qualified sales pipeline. 1.3 Develop trade lanes and partnerships to exploit market opportunities. 2. Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers. 2.1 Optimise account profitability, retention and upselling. 3. Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects. 3.1 Drive end to end pricing and tender management processes. 4. Analyze and suggest strategies to react to changing business trends. Customer Service 5. Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first- class customer care and service. 6. Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices. 7. Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts 8. Participate in the monthly account reviews. 8.1 Analyze and profile client accounts based on performance, value and potential and generate periodic reports. 10. Generate monthly sales operations reports for submission and consultative review with management. 11. Keep Management updated on customer needs and relevant market intelligence.

Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10009 - STAGIAIRE OPERATEUR DE SAISIE & ANALYSTE JUNIOR H/F

Thu, 18 Jun 2026 14:21:26 Z

Fonction : COMMERCIAL & MARKETING/MARKETING
Type de contrat : STAGE
Description du poste :
Assiste la Responsable Marketing et Analyse de marché dans l'accomplissement de ses tâches et missions . Sera chargé de l'enregistrement et saisie des données + analyse Sales lead à transmettre; Transmet quotidiennement la presse.

Minimum Bac+2 en Logistique, Transport ou Marketing - Bonne maîtrise des outils Excel, Word et Powerpoint ; - Sens de l'analyse pertinente ; - Capacités de recherche web et rédaction ; - Interprétation des données; - Créativité; - Travail d'équipe ; - Rigoureux ;
Niveau d'études min. requis : Licence ou équivalent

2026-10004 - COMMERCIAL & MARKETING MANAGER

Wed, 17 Jun 2026 14:38:09 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Sales Management • Driving new business development initiatives to expand market presence, grow revenue streams, & strengthen the company's competitive positioning. • Elaborate commercial plans of action and schedule of work. • Meeting the sales targets and effective implementation of the commercial strategies and aligning them with business objectives and goals. • Leveraging synergies across various functions to promote comprehensive service offerings and deliver integrated solutions to customers. • Outlining the commercial policies for the business. • Performing a budget analysis and developing an effective budget plan as per the development of the business structure. • Fulfilling the sales targets and regularly measures Key Performance Indicators (KPIs) for the same. • Creating and promoting new leads &, with the help of various approaches, strengthening prospective accounts. Customer Service • Customer satisfaction evaluation (survey, customer complaints). • Customer relationship building with key clients. • Developing strong and coherent bonds with other internal stakeholders to ensure seamless collaboration and delivery of comprehensive customer solutions. • Ensuring a strong after-sales procedure to offer qualitative customer engagement. Team Management • Set up a sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM, etc.). • Set up sales staff objectives. • Define and allocate portfolio. • Handling a wide team of employees with expertise to strive towards excellence. • Highlighting the objectives of sales team & motivating the team to fulfil the objectives. • Fostering the culture of performance within the organization by creating suitable measures and managing compensation and bonuses with these measures. • Developing a high-achieving sales team to implement end-to-end sales activities, including pitching, outreach, alignment, negotiation, deal closure, and execution. System control and compliance • Supervise good use of CRM application and implement any best practices to ensure full data quality compliance. • ISO compliance of sales activities. • Ensure efficient communication channels within the sales team. Brand Management & Market Insight • Ensuring that all marketing efforts work toward establishing the company's desired brand positioning in coordination with HQ. This includes guiding the sales team to ensure consistency by choosing specific messaging and storytelling that reflect the company's values. • Identify potential marketing opportunities and plan marketing campaigns. • Undertake market research and analyze the results to better understand the market and customer preferences. • Use research to identify likely customers for a product or service and develop pricing strategies that will encourage purchase decisions. Health, Safety & Environment -Documentation & Escalation

• A bachelor's or a master's degree in business administration or any associated field. • An efficient track record of milestones in the role of senior sales leadership. • Must have developed, promoted, and lead the high-performing teams of sales. • Have good experience in consultative sales and be able to identify and handle senior-level • relationships. • Must be highly goal-focused and possess outstanding interpersonal and interaction skills. • Must possess high analytical skills and ability to think with a broader perspective and a clear • vision, including the ability to influence others, etc. Skills Excellent time management Team management skills Self-starter Passionate & Consistent Result Oriented Strong ability to lead and influence Proficient in utilizing resources Excellent communicator
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel

2026-9972 - Responsable Data Quality et Solutions Clients H/F

Thu, 11 Jun 2026 08:12:37 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDI
Description du poste :
Dans un environnement en pleine transformation digitale, vous jouerez un rôle clé pour garantir : • Des données fiables et exploitables ; • Une exécution fluide des opérations ; • Une expérience client différenciante ; • Être au cœur des projets stratégiques, en assurant le déploiement réussi des solutions clients et l'amélioration continue de la qualité des données, considérée comme un levier clé de performance ; • Assurer la fiabilité, la cohérence et la complétude des données ; • Mettre en place des KPI et dashboards de suivi ; • Identifier et corriger les anomalies (erreurs, écarts, incohérences) ; • Piloter le déploiement des outils digitaux auprès des équipes et des clients ; • Structurer un roll-out efficace (cadrage, déploiement, stabilisation) ; • Coordonner les projets EDI avec équipes métiers, IT et clients ; • Accompagner les équipes dans l'adoption des outils ; • Organiser les formations et lever les freins à l'utilisation des solutions ; • Comprendre les besoins clients et les traduire en solutions opérationnelles ; • Co-construire des solutions avec les équipes et clients ; • Garantir un service fiable, visible et performant ; • Structurer les projets (RACI, KPI, reporting) ; • Piloter la performance et la satisfaction client.

- Être de nationalité congolaise ; - Bac+4/5 en Supply Chain, IT, Logistique, Ingénierie ; - Expérience de 5 ans : en gestion de projet/transformation, Supply chain/ logistique, déploiement d'outil (CRM, TMS) ; - Être orienté data et résultat ; - Être rigoureux et analytique ; - Être capable d'influencer et de fédérer ; - Être fortement orienté satisfaction du client…
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Bilingue
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9833 - Business Development Manager

Tue, 28 Apr 2026 09:59:00 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Dans un contexte de forte ambition de croissance, AGL renforce son dispositif commercial afin d'accélérer le développement des flux logistiques, d'élargir son portefeuille clients et de consolider le positionnement du port de San‑Pedro comme hub logistique performant. A ce titre, le Business Development Manager sera chargé de : - Développer de nouveaux flux logistiques (import, export, corridors régionaux); - Identifier et conquérir de nouveaux clients à fort potentiel; - Analyser les flux existants et orienter les opportunités vers le port de San‑Pedro; - Structurer et piloter un portefeuille de clients stratégiques; - Concevoir des offres logistiques intégrées et compétitives; - Déployer une stratégie commerciale par zone (Ouest, Centre, Nord); - Suivre la performance commerciale (CA, volumes, marges, pipeline); - Mettre en place les outils et process de développement business; - Représenter AGL auprès des clients, partenaires et acteurs clés de l'écosystème local.

- Bac +5 (commerce, logistique, supply chain ou équivalent); - 5 à 10 ans d'expérience en business development, logistique, transit ou commerce B2B; - Solide compréhension des chaînes logistiques et du freight forwarding; - Forte capacité de prospection, de négociation et de structuration commerciale; - Esprit entrepreneurial, autonomie, orientation résultats; - Une expérience en Afrique de l'Ouest est un atout.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Professionnel

2026-9791 - Responsable développement offre PME – WEGOAFRICA H/F

Mon, 20 Apr 2026 12:17:24 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
AGL recherche un leader transverse en mesure d'aligner pays, métiers et écosystème digital autour d'une roadmap unifiée et opérationnelle dédiée aux offres PME — WeGoAfrica, e commerce — avec pour objectifs le déploiement d'une feuille de route consolidée dans les quatre pays pilotes, l'accélération de la croissance de WeGoAfrica, l'adoption renforcée des fonctionnalités digitales clés, l'amélioration durable des principaux indicateurs opérationnels et l'installation d'une gouvernance pérenne MISSIONS & RESPONSABILITES Stratégie et développement de l'offre PME • Définir et décliner la stratégie de développement des offres PME : o Offre WeGoAfrica dédiée aux PME africaines (C&F, groupage import/export, entreposage, chaîne du froid, …). o Solutions e commerce et services associés (notamment en Côte d'Ivoire dans un premier temps). • Affiner le positionnement des offres dans l'écosystème digital et logistique AGL. Roadmap & coordination transverse • Construire et maintenir une roadmap unique des initiatives PME / innovation, partagée et adoptée par : o les pays pilotes dans un premier temps (Kenya, Côte d'Ivoire, Sénégal, Afrique du Sud, …), puis l'ensemble du réseau africain. o les fonctions clés : opérations (transit, entreposage, transport), IT, finance, marketing, sales & sales performance. o Les partenaires (Safe Trade, Start-up) • Assurer la priorisation des chantiers (MVP, pays pilotes, quick wins vs. Investissements de long terme). • Organiser et animer les instances de coordination : comités de pilotage, points opérationnels, synchronisation avec les sponsors pays/métiers. Gouvernance projet & alignement multi-pays • Mettre en place une gouvernance projet claire : rituels, indicateurs, modes de décision, gestion des arbitrages. • Harmoniser les initiatives locales à partir d'un cadre stratégique commun o Groupage import / export, o Entreposage partagé o Besoins de chaîne du froid, o Digitalisation (WhatsApp, tracking, self-care), o Tarification et modèles adaptés PME. • Faciliter le partage de bonnes pratiques et les retours d'expérience entre pays pilotes. Pilotage des plateformes et produits digitaux • Coconstruire avec les départements marketing, IT & Innovation, la vision digitale de l'offre (Formulaire, back-office, portail clients Live, modules e commerce…). • Définir les fonctionnalités clés en lien avec : o Les usages PME (WhatsApp, mobile money, adoption digitale progressive), o Les besoins opérationnels logistiques (tracking, réservation, gestion de flux, self-service). o Le suivi et la performance commerciale (CRM Comone) • En lien avec le Marketing, veiller à la cohérence UX/UI, à la scalabilité et à la sécurité des solutions. • Contribuer aux lancements produits (kits marketing, formation des équipes

• Bac +5 (école de commerce, d'ingénieur, université) ou équivalent. • 7 à 10 ans d'expérience dans l'un ou plusieurs de ces domaines : o Gestion de projets / programmes transverses, o Développement d'offres ou de produits (digital, services, logistique, e commerce), o Consulting en stratégie / transformation, idéalement sur des sujets PME ou marchés africains. o Une expérience dans la logistique, le transport ou les solutions digitales B2B est un vrai plus. o Anglais courant.
Niveau d'études min. requis : Master ou equivalent

2026-9599 - Program Management (PM) Officer M/F

Fri, 13 Mar 2026 18:17:45 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
COMPANY AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea, and rail) in Africa. The company is now part of the MSC group, a world-class shipping and logistics company. With expertise developed over more than a century and more than 23,000 employees in 49 countries, AGL provides its African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL is also present in Haiti and Timor. Would you like to gain valuable experience in an international environment? Have a real impact within a company that places Africa at the heart of its mission? Or guide clients toward digital solutions? Join AGL, the leading multimodal logistics operator on the African continent!

Description: Oversee and analyse the performance of logistics and supply chain services for global and key accounts across Africa. Ensure delivery meets contractual commitments, compliance with client requirements, and drive continuous quality improvement through centralised reporting and performance management. Objectives: - Analyse service performance against targets, identify root causes of failures, and assign responsibility (Internal, Client, or third parties). -Develop and share performance dashboards (monthly/quarterly), ensuring accuracy and timely delivery to clients and internal stakeholders. - Investigate and challenge reasons for performance failures to ensure transparency and objectivity. - Create and implement relevant KPIs tailored to client industries and contractual obligations. - Collaborate with local and regional teams to harmonise automated reporting across countries. - Work with heads of Vertical Markets (VM) and Regional Account Managers (RAM) to ensure regular reviews and gather client feedback. - Support the sales team during tenders and contract finalisation by defining measurable KPIs and realistic targets. - Promote awareness and understanding of performance management within the network. - Report monthly to HQ on issues and challenges by country and key account. This list is not exhaustive. Reports to: PM Supervisor PROFILE Education : - Bachelor or Master degree (Bac +3/5) Experience - 2 years in transport and logistics - Reporting/BI skills Personal skills - Autonomous, adaptable, and proactive - Agile and solution-oriented
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9524 - BUSINESS DEVELOPMENT LEAD M/F

Wed, 25 Feb 2026 08:09:32 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
1. Business Growth & Acquisition • Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export, sea, air, logistics, contract logistics, ICD , and project cargo). • Identify, qualify, and convert leads into profitable accounts through structured prospecting, solution design, and negotiation. • Achieve defined volume (TEU), revenue, and margin targets while maintaining high conversion ratios. • Drive end-to-end commercial proposals including pricing, quotations, and RFQ responses ensuring competitiveness and alignment with corporate guidelines. 2. Strategic Account Management • Map key customers, decision-makers, and influencers to strengthen relationships and ensure AGL becomes the partner of choice. • Maintain and expand relationships with existing clients by ensuring service excellence, identifying upselling/cross-selling opportunities, and supporting key account strategies. • Work with the Business Development Manager and other business Heads to develop and execute customer specific account plans. • Ensure quality data input into the CRM tool and follow up to completion. 3. Market Intelligence & Strategy Execution • Gather and analyse market insights, competitor intelligence, and customer trends to support data driven decisions and pricing strategies. • Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g., FMCG, Retail, Healthcare, Agri business, Oil and Gas). • Collaborate with the Nairobi and Mombasa commercial team to position AGL as a one-stop solution for port centric logistics and regional trade growth. 4. Cross-Functional Collaboration • Work closely with Operations, Customer Service, and Finance teams to ensure seamless client onboarding, service delivery, and profitability. • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities. • Support the implementation of CRM systems by tagging prospects, logging interactions, and updating pipeline stages regularly. • E. Reporting & Performance Management • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity. • Ensure accurate CRM data entry and reporting to support visibility and management decision-making.

Key Skills: Entrepreneurial and commercially minded • Results-driven with strong accountability • Strategic and analytical thinker • Customer-focused with a partnership mindset • Resilient, adaptable, and self-motivated • Resilient, adaptable, and self-motivated • Collaborative and team oriented Experience • 2 years Personal Attributes ▪ Integrity ▪ Result oriented ▪ Problem solver ▪ Proactive ▪ Customer focus ▪ Collaboration Qualifications • Business Degree • Diploma in Sales & Marketing • Knowledge of the freight industry
Niveau d'études min. requis : Licence ou équivalent

2026-9522 - MARKETING COORDINATOR M/F

Wed, 25 Feb 2026 07:56:52 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
1. Marketing Strategy Implementation • Support development of the annual marketing strategy aligned to business objectives • Break down the annual strategy into quarterly and monthly execution plans • Develop and maintain a detailed marketing activity calendar • Ensure alignment between marketing initiatives and sales priorities • Track progress of planned activities and provide weekly updates to the Marketing Manager/Commercial manager • Identify gaps in marketing performance and recommend corrective actions 2. Campaign Planning and Execution • Coordinate end to end execution of marketing campaigns from concept development to post campaign evaluation • Prepare campaign briefs outlining objectives target audience key messages timelines and budgets • Liaise with designers content creators and agencies to produce marketing materials • Ensure timely delivery and deployment of campaign materials • Monitor campaign implementation to ensure adherence to scope timelines and budget • Conduct post campaign analysis including ROI lead generation and engagement metrics • Prepare campaign performance reports with insights and recommendations 3. Digital Marketing Management • Manage and regularly update company social media platforms • Develop monthly social media content calendars • Coordinate creation of engaging content including graphics videos testimonials and articles • Monitor and respond to online inquiries in collaboration with relevant departments • Track digital analytics including reach engagement impressions click through rates and conversions • Generate monthly digital performance reports • Support search engine optimization initiatives • Assist in managing paid advertising campaigns and monitor return on ad spend • Ensure website content is current accurate and aligned to brand guidelines 4. Brand Management and Corporate Identity • Ensure strict adherence to brand guidelines across all communication materials • Maintain and update brand assets including logos templates and design elements • Coordinate production of branded materials such as brochures flyers banners corporate gifts and promotional items • Review all marketing materials for consistency accuracy and quality before publication • Support internal branding initiatives to promote company culture and values 5. Events and Activations • Plan coordinate and support company participation in exhibitions conferences and networking events • Prepare event budgets timelines and logistical plans • Liaise with vendors for venue booking branding catering and technical support • Coordinate promotional materials and branded merchandise for events • Support on site event management including setup registration and stakeholder engagement • Prepare post event evaluation reports including lead tracking and cost analysis 6. Market Research and Competitive Analysis • Conduct market research to identify industry trends customer preferences

• Minimum undergraduate level standard • A master's degree in marketing added advantage • Professional marketing certification is an added advantage • Knowledge of the freight industry • At least 3 to 5 years of progressive experience in marketing communications digital marketing or a similar coordination role • Proven experience in managing marketing campaigns and events • Strong understanding of digital marketing tools and analytics • Proficiency in Microsoft Office • Basic knowledge of graphic design tools such as Canva or Adobe Creative Suite • Strong analytical and reporting skills
Niveau d'études min. requis : Licence ou équivalent

2025-9339 - INSIDE SALES EXECUTIVE - READVERTISEMENT M/F

Thu, 18 Dec 2025 06:54:34 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDD
Description du poste :
 Lead Generation: shall actively seek new sales opportunities through various methods, including cold calling, mail outreach, the use of data from AGL CRM software and follow up on inbound sales leads.  Customer Communication: engage potential and existing customers to understand their needs, answer their enquiries and provide service/solution information.  Sales Presentation: create and deliver tailored sales presentation to showcase the offering highlighting benefits and features.  Closing Sales: closing sales by confirming rates and terms agreed by AGL network and formalizing same with a signed quotation from CZ. Ensuring KYC is completed for all new AGL clients.  Account Management: Maintaining relationships within AGL and CZ overseeing the flow of information and ensuring deadlines are met. Ensuring customer satisfaction and identifying upselling opportunities. Presenting offers to management for approval.  Record Keeping: maintaining accurate records of sale activities, customer interactions and follow up actions in the CRM.  Collaboration: work closely with the marketing team and the AGL Sales team to develop effective strategies and achieve sales targets.

 Bachelor's degree in Marketing, Administration or related field.  3 Years experience in Inside Sales and Logistics Industry.  Communication: excellent verbal and written communication skills are essential for engaging with customers and presenting information effectively.  Interpersonal Skills: ability to build rapport and establish trust with clients is crucial for successful sales  Self- Motivation: self-driven and target oriented with a passion for sales  Organisational Skills: strong organisational skills to manage multiple accounts and sales processes simultaneously.  Technical proficiency; familiar with CRM software and other sales tools for tracking sales activities and customer interactions.
Niveau d'études min. requis : Licence ou équivalent

2025-9307 - Superviseur commercial

Mon, 15 Dec 2025 17:13:57 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Rattaché(e) à la direction commerciale, vous êtes en charge de piloter et coordonner l'activité commerciale liée aux services maritimes, afin de contribuer à la croissance du chiffre d'affaires et au développement du portefeuille clients. À ce titre, vous aurez notamment pour responsabilités de : -Superviser, coordonner et organiser les actions commerciales des équipes dédiées aux activités maritimes -Déployer la stratégie commerciale et veiller à l'atteinte des objectifs fixés -Suivre et analyser les performances commerciales (chiffre d'affaires, marges, volumes) -Identifier et développer de nouvelles opportunités commerciales et de nouveaux marchés -Assurer le suivi et le développement des relations avec les clients et partenaires stratégiques -Participer à l'élaboration des offres commerciales et à la négociation des contrats -Produire des reportings réguliers et proposer des actions correctives le cas échéant -Veiller au respect des procédures internes, des engagements contractuels et des standards qualité du Groupe

- Bac +3 à Bac +5 en commerce, marketing, gestion ou équivalent - Expérience confirmée de 4 à 5 ans en développement commercial B2B, idéalement dans le transport maritime, la logistique ou un environnement de services -Pilotage et animation d'équipes commerciales -Développement et fidélisation d'un portefeuille clients -Négociation commerciale et suivi de la performance -Qualités personnelles : Leadership, orientation résultats, sens de l'analyse et excellentes capacités de communication
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Bilingue

2025-9027 - COMMERCIAL EXECUTIVE

Mon, 22 Sep 2025 14:53:14 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDD
Description du poste :
OBJECTIVE: To improve, develop, and manage the Commercial Department of AGL Sudan by ensuring efficient handling of quotation requests, securing new projects, and maintaining consistent commercial and marketing strategies KEY RESPONSIBILITIES 1. Quotation Management: • Ensure all quotation requests are answered within as soon as possible and in an accurate manner, utilizing prevailing systems and tools. • Supervise the day-to-day activity of the Pricing, ensuring timely responses to standard and abnormal requests (Heavy Lifts, Projects) in conjunction with respective departments and the Operations Director. 2. Commercial Action Plans: • Develop commercial action plans in conjunction with management and respective Heads of Departments (HODs). 3. Client Acquisition: • Secure new clients and traffic through strategic initiatives and relationship building. • Develop and maintain a strong client network and contacts. 4. Pricing Matrix Development: • Develop, maintain, and update pricing matrices per activity/department in conjunction with relevant departments. • Ensure the Pricing systems and tools efficiently and that each Pricing officer is versatile and capable of quoting all traffic/activities/services offered by the company. 5. Marketing Policy: • Develop and maintain a consistent marketing policy to enhance brand visibility and client engagement. • Assist in creating marketing tools and support to promote the company's activities. • Develop and maintain a marketing strategy in conjunction with management. 6. Tender Desk Management: • Develop and maintain a Tender Desk to manage and streamline tender processes. • Coordinate the response to tenders, due diligence processes, and vendor/supplier registration processes (other than O&G, Mining, and Industrial Projects). 7. Standard Operating Procedures (SOPs): • Prepare and formalize specific and relevant SOPs for the Commercial Department in conjunction with QHSE. 8. Client Relationship Management: • Maintain strong relationships with existing clients and develop new client relationships to drive business growth. • Assist in visiting/meeting corporate customers and project clients locally and/or overseas. 9. Market Analysis: • Conduct market analysis to identify trends, opportunities, and competitive landscape. 10. Sales Forecasting: • Develop sales forecasts and monitor performance against targets. 11. Reporting: • Prepare and present regular reports on commercial activities, performance metrics, and strategic initiatives. • Coordinate monthly reporting required by regional and HQ offices. • Ensure smooth communication between HODs, management, and the Commercial Department, sharing weekly sales/commercial actions and visits with management and concerned HODs. 12. Continuous Improvement: • Continuously monitor and improve commercial processes to enhance efficiency and effectiveness. 13. Information Gathering:

EXPERIENCE • Minimum 5 years in a Commercial Executive or Deputy role. • Experience in Clearing & Forwarding (C&F), Logistics, or Supply Chain sectors preferred. • Proven track record in client acquisition, pricing strategy, and tender management. SKILLS • Conversant with MS Pack Office • Ability to manage a team • Ability to communicate • Ability to work independently
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ARABE : Courant
Langue / Niveau :
ANGLAIS : Courant

2025-8849 - Senior Outside Sales Delegate M/F

Tue, 22 Jul 2025 12:54:11 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
Job Summary: The Senior Outside Sales Representative will be responsible for driving new business growth, maintaining strong relationships with existing clients, and expanding the company's market presence in the logistics and supply chain sector. This role requires a deep understanding of international logistics, transportation, and supply chain management. The ideal candidate is a self-starter with a proven track record in B2B sales and strong negotiation skills. Key Responsibilities: Business Development: Identify and target potential clients across various industries with logistics and supply chain needs. Generate leads through cold calls, networking, referrals, and industry events. Develop and execute strategic sales plans to achieve revenue growth objectives. Client Relationship Management: Build and maintain long-term relationships with clients by understanding their business needs and offering customized logistics solutions. Serve as the primary point of contact for clients, managing the end-to-end sales process from initial contact to contract negotiation and final delivery. Conduct regular follow-ups and business reviews to ensure customer satisfaction and explore additional business opportunities. Sales Strategy & Execution: Achieve and exceed sales targets by promoting the company's full range of logistics services, including freight forwarding, warehousing, customs brokerage, and transportation solutions. Present and demonstrate logistics services to clients, addressing their questions and concerns to win business. Collaborate with internal teams (operations, customer service, and finance) to ensure seamless service delivery. Market Research & Analysis: Stay informed on industry trends, competitive activity, and customer needs in the logistics and supply chain market. Provide regular market feedback to senior management and contribute to the development of sales strategies. Analyze competitors' strengths and weaknesses to identify opportunities for differentiation. Reporting & Forecasting: Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline status using CRM systems. Prepare weekly, monthly, and quarterly sales reports and forecasts for management review. Track sales performance metrics and adjust strategies as needed to meet targets.

Qualifications: Education: Bachelor's degree in marketing management, Logistics, Management, or a related field. Experience: Minimum of 5 years of sales experience within the logistics sector. Proven track record of meeting or exceeding sales targets. Experience working in a multinational company is preferred. Knowledge: In-depth knowledge of international logistics, freight forwarding, customs regulations, and supply chain solutions. Understanding of Incoterms, import/export documentation, and global trade compliance. Skills: Strong negotiation, communication, and presentation skills. Ability to build and maintain client relationships at all levels. Excellent problem-solving and decision-making abilities. Proficiency in CRM tools and Microsoft Office Suite. Key Competencies: Results-oriented and driven to achieve targets. Self-motivated with strong initiative and ability to work independently. Strong organizational and time-management skills. Ability to adapt to changing market conditions and client demands. Strong team player with excellent collaboration skills. This role is ideal for a seasoned sales professional looking to contribute to the growth of a leading multinational logistics company while building lasting relationships with clients in a dynamic and fast-paced industry.
Niveau d'études min. requis : Licence ou équivalent

Business Development Manager M/F-8806 - Commercial – Marketing & Business Development Manager M/F

Wed, 02 Jul 2025 15:35:30 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
MISSION: Define national sales priorities in line with the regional strategy. Lead and develop a team of Sales Experts to expand the market presence, strengthen brand recognition, and achieve Gross Margin targets. Strategy & Planning: Define the country's commercial budget and sales & marketing strategy, ensuring alignment with regional objectives and local leadership. Drive brand visibility through targeted communication actions. Knowledge of the multimodal logistics sector Sales Team Leadership: - Organize the sales force using CRM tools - Set, monitor, and adjust individual and team sales objectives - Recruit and onboard sales talents Client Relations & Support: - Structure the customer support team - Evaluate customer satisfaction (surveys, complaints) - Strengthen relationships with key clients Performance & Team Management: - Implement performance-based incentive schemes - Conduct regular assessments and team-building initiatives - Foster efficient internal communication Compliance & Reporting: - Ensure CRM best practices and ISO compliance - Contribute to monthly business reports and budget reviews - Participate in management meetings

PROFILE: - Matric (tertiary qualification preferred) - Excellent communication skills - At least 5 years in the clearing and forwarding industry, 2 of which are at management level - Sales experience (Proven industry related sales track record)
Niveau d'études min. requis : DEUG, BTS, DUT
Langue / Niveau :
ANGLAIS : Bilingue

Business Development Manager-8451 - BUSINESS DEVELOPMENT MANAGER M/F

Fri, 07 Mar 2025 16:30:58 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
JOB FUNCTION: LIST KEY TASKS & RESPONSIBILITIES • Monitor/set goals in terms of quality of service from Beira port, Durban Port, Dar es Salaam Port & Walvis Bay Port, • Measure / control/ report on Corridor development achievement • Provide Market research and analysis in line with Corridor Development and Commercial Objectives • Per-form competitors research and analysis in line with Corridor development and commercial objectives • Maintain close communications between customer and operations to ensure uniform understanding of customer expectations and proposed solutions, timeline, costs, and results. • Perform any other duties as assigned by the department head • Report monthly on Market share of all Business services- Formal Monthly reporting • Manage the Quotations activity, monitor and improve the related performance (hit rate, response time, etc.) • Manage tender responses within prescribed deadline • Manage back office quotation software execution, KPI and targets • Manage tender responses as per required tender requirements: Technical document production. • Manage key account Customer (Existing) • Identify commercial performance gaps and put corrective actions in place with the operations team • Monitor and report profitability analysis on accounts • Participate in debt recovery actions • Monitor customers' satisfaction issues • Produce and attend the a monthly/quarterly KPI's review per customer per month. • Escalate opportunities with regional/global impact to regional/corporate sales teams • Provide input and support for regional/global RFQs and/or for regional/global customers • Monitor contract compliance and for regional/global accounts proactively escalate non-compliance issues to regional/corporate sales teams. • Provide monthly reporting on-time and within the agreed framework • Drive Business development on current Key account customers • Pipeline development and reporting • Manage CRM data input, accuracy and reporting. • Manage CRM admin team • Manage quotation tool templates, accuracy and updates for Copperbelt

8. MINIMUM REQUIREMENTS • Degree in Marketing • Advanced Diploma in Shipping & Logistics • Minimum 5 years work experience in Sales in a logistics industry • Good team player • Able to cope under stress conditions • Be customer orientated • Have natural authority / leadership • Be administratively organized • Ability to work independently • Excellent communication and writing skills • Excellent interpersonal skills and a collaborative working style • Must be fluent in both written and verbal English. • Must be fluent with Microsoft applications such as Excel, Word and Power Point. • Able to work under pressure and meet deadlines timeously. • Must be able to work independently, be self-assured and have a diplomatic personality
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Bilingue