RSS export of job openings -

2026-9896 - Inventory Data Clerk- KBL Site M/F

Thu, 14 May 2026 09:23:59 Z

Function : FREIGHT FORWARDING/SUPPLY CHAIN
Type of contract : FIXED TERM CONTRACT
Job details :
Ensure inbound/ outbound stock records are correctly in WMS to ensure stock accuracy.

• Carry out counts on all inventory locations in the warehouse. • Run system to compare system vs. physical count report • Advice warehouse team on stock discrepancies detected in warehouse. • Correct anomalies in pick phase as per SOPs • Share stock take/ cycle count reports on time. • Inform warehouse Supervisor of any issues or shortcomings on shop floor • Keep a record of work that is complete and outstanding. • Carry out all delegated tasks from relevant warehouse controller and supervisor. • Abide by SOP and QHSE regulations. • Ensure proper hand over to incoming team.
Education level : Upper Secondary

2026-9895 - Warehouse Clerk-KBL Site M/F

Thu, 14 May 2026 09:12:39 Z

Function : FREIGHT FORWARDING/SUPPLY CHAIN
Type of contract : FIXED TERM CONTRACT
Job details :
Assist in various outbound / dispatch activities as per SOP.

• Accurate tallying of stock onto/off truck and off /onto production line as per order schedule. • Ensure WMS is updated on time with outbound/inbound movements. • Receive and check documents brought in by transporters and other sources. • Receive and supervise unloading of merchandise. • Ensure the warehouse is stocked with requisite tools. • Check in merchandise • Fulfil customer orders. • Fill requisitions, work orders, or requests for materials, tools, or other stock items. • Follow all safety codes. • Complete required documentation for processing / dispatching shipment • Carry out all delegated tasks from relevant warehouse controller and supervisor. • Abide by SOP and QHSE regulations.
Education level : Upper Secondary

2026-9891 - INTERNATIONAL FREIGHT FORWARDING OPERATOR - SEA IMPORTS LOCAL M/F

Thu, 14 May 2026 06:58:55 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : FIXED TERM CONTRACT
Job details :
The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Education level : Short cycle tertiary

2026-9890 - IFF - OPERATIONS SUPERVISOR - SEA IMPORTS LOCAL M/F

Thu, 14 May 2026 06:44:42 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : FIXED TERM CONTRACT
Job details :
The successful applicant will be responsible: - 1. Manage the Team • Inform the team of the entity strategy/ evolutions and communicate on required alignments. • Set goals in terms of quality of service. • Assess teams performance against set Key performance indicators. • Develop & maintain teams competencies. • Ensure a smooth transfer of files/issues. • Ensure the correct application of induction program for newcomers. • Responsible for team productivity and expertise. • In charge of annual performance interview with each IFFO including training, mobility & productivity discussions. 2. Manage the operational relationship with the client • Alert the Client in case of operational issues (potential or real) that have been escalated by the IFF operators. • Provide support to credit control in case of cash collection issues • Follow up on Consignments and ensure that Clients have been updated on the status. 3. Monitor file processing •Ensure that SOPs are applied at each step of the business process. • Allocate files to be processed to IFF Operators • Validate the opened file before the process begins (for clients exceeding their credit conditions, escalate to N+1 for validation) • Check the file processing progress (each process component must work properly without delay) and ensure that the different process steps are well done from a physical point of view (documentation) or electronic one (step update capture in the business software) • Assist Operators and other staff members in case of operational issues • Ensure that files are regularly archived (physically & electronically, once a month at least) • Implement all necessary actions to improve the quality of processing (process, request for additional resource, computers...) • Control the quality of formalization & documentation of the files. Ensure that operations are performed with respect to gross margin & disbursements anticipated when quotations have been issued •Get to know the exact details of quotations related to operations in progress. •Select the most adapted means to the operations to be performed, with respect to quotations validated by the client (preferences) • Validate the supplier invoice file allocations & amounts (submission by Operators) • Validate the Client invoices and corresponding attachments (must fit with quotation & submission by Operators). • Check the disbursements of each file. • Alert/Inform N+1 when a quotation is not compliant with operations to be performed. 5. Control the costs of the IFF Unit • Monitor the costs level (in line with budget). It includes salary, extra-hour follow-up, special fees e.t.c • Monitor and ensure that costs allocated to the IFF unit belong to it. 6. Alert/Inform Management • Alert N+1 in case of significant operational issues (impact on quality of service, invoicing, sensitive client. • Identify & work on the issues raised during the file processing. • Prepare monthly KPI reports.

• Diploma in Clearing and forwarding. • East Africa Freight Forwarding practicing certificate is an added advantage. • Knowledge of Single customs territory. • 5 years in Clearing and forwarding • Experience in a supervisory role is an added advantage.
Education level : Short cycle tertiary

2026-9889 - Operations Manager M/F

Thu, 14 May 2026 06:34:00 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Job Purpose: The Operations Manager will be responsible for directing, coordinating, planning and overseeing tasks and operations involving transportation activities. This responsibility will extend to developing strategies to ensure the efficient and cost-effective functioning of the distribution services. Develop activities, considering the policy and objectives fixed by General Management. To manage all the processes, staff and resources for the transport operations, contributing to the operational effectiveness, client/customer satisfaction, profitability and compliance to relevant policies and regulatory requirements. Job Function: Financial & Performance Management • Take accountability for department P&L performance • Prepare and manage budgets, forecasts, performance and management reports • Ensure accurate financial reporting and reconciliation process • Drive cost control initiatives and identify opportunities for operational improvements • Manage profitability and margin improvement initiatives • Monitor fuel usage, maintenance, staff and variable cost • Assist and support in the procurement and vendor management • Drawing up the dashboards and issuing the reports • Monthly rate adjustments (fuel) • Annual rate and statutory increases • POD and invoicing management Employee Management & Leadership • Lead, motivate and develop high performance staff across all operational functions • Promote staff engagement, communication and morale • Manage employees effectively in line with the company standards, policies and code of conduct • Support succession planning and employee development initiatives • Set performance goals and measurable targets • Ensure that his team master the necessary tools and processes • Monthly staff meeting with action plans • Discipline and operational behaviour management

Continued Client & Stakeholder Management • Build and maintain strong relationships with clients/stakeholders • Participate in client reviews and service KPI meetings • Resolve escalations and service failures promptly • Support business development and new revenue opportunities • Collaborate with sales regarding capacity and solutions Reporting & Governance • Prepare and present departmental reports • Report on KPI's, financial, safety and operational performance • Communicate meeting outcomes and action plans to the team • Report on departmental profitability, cost/km, fleet utilisation, on-time delivery etc. • Ensure audit readiness and document control • Monitoring health and safety and ensure HSE compliance Manage and supervise the operational activities • Oversee daily depot operations, load planning, route optimisation and scheduling • Ensure planning vs actual performance is monitored and corrected • Lead and manage all departmental operations and service planning activities • Manage and optimise fleet productivity to ensure on-time delivery and collection • Oversee TMS compliance and operation control reporting • Ensure POD control, booking accuracy and invoicing deadlines • Manage fleet availability, maintenance planning and compliance • Monitor KPI's (fuel, km's, utilisation, tonnage, on-time delivery, standing times, dead km's etc.) • Meet and improve SLA, process and activity KPI's • Manage asset tracking and movement reporting • Manage on board cameras and driver behaviour • Manage and monitor vehicle service scheduling and maintenance • Manage vehicle uptime, breakdowns and repair turnaround • Ensure inspections, COF's, permits and certificates are current • Driver and shift management • Driver working hour and overtime compliance • Oversee the activities and performance indicators • Be responsible for Data Quality and integrity • Ensure compliance requirements are fulfilled • Be Responsible for local market expertise • Insure updating the rate database and the various transport-related taxes (DMP Platform when available) • Assist & support Middle & Front Office in the setting-up of solutions • Promote the communication from and towards the operations managers within their area of Responsibility • Handle industrial relations related issues as management representative in conjunction with HR • Develop a healthy team culture Minimum Education and Experience Requirements: • Matric • At least 5 years' experience in transport management • At least 2 years' experience as a manager • Knowledge of transport methods, costs and benefits • Good knowledge of Microsoft Office • Complex problem-solving skills • Good attention to detail. • Good use of email • Excellent communicator
Education level : Upper Secondary

2026-9884 - Warehouse Manager – AFUNGI BASE M/F

Wed, 13 May 2026 13:16:08 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : PERMANENT
Job details :
General: The Warehouse Manager for Afungi Base, reports to Logistics Manager and he is responsible for the effective management, control, and optimization of warehouse operations at the Afungi base. The role ensures safe, efficient, and compliant handling of materials, equipment, and consumables in support of operational and project requirements Detail of the specific tasks: Responsibilities include but are not limited to the following: • Plan, organize, and oversee all warehouse activities, including receiving, storage, issuing, and dispatch of materials. • Ensure proper layout, labeling, and storage methods to maximize space utilization and operational efficiency. • Maintain accurate stock control and inventory records using ERP or warehouse management systems. • Coordinate inbound and outbound logistics with procurement, transport, and operations teams. • Monitor stock levels and ensure timely replenishment in line with operational demands. • Conduct regular stock counts, cycle counts, and audits; investigate and resolve discrepancies. • Control obsolete, slow-moving, or damaged stock in accordance with company procedures. • Ensure full compliance with HSSE policies, procedures, and local regulations. • Promote a strong safety culture within the warehouse team. • Ensure safe handling of hazardous materials and proper use of PPE. • Maintain warehouse security and prevent loss, damage, or theft of materials. • Supervise, train, and develop warehouse personnel, including storekeepers and forklift operators. • Allocate tasks, manage work schedules, and monitor performance. • Ensure discipline and compliance with company rules and procedures. • Prepare and submit regular reports on inventory levels, warehouse performance, and key KPIs. • Identify opportunities for process improvement and cost optimization. • Support internal and external audits related to warehouse operations.

Qualifications & Experience: • Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Minimum of 5–8 years' experience in warehouse management, preferably in a remote or project-based environment. • Proven experience managing large inventories and teams. • Experience in industrial, construction, mining, or oil & gas environments is an advantage. • Knowleadge of QHSE procedures. Skills & Competencies • Strong knowledge of warehouse operations and inventory control best practices. • Familiar with the Oil & Gas sector. • Familiarity with ERP/WMS systems (e.g., SAP or equivalent). • Strong leadership, organizational, and communication skills. • Ability to work under pressure and meet tight operational deadlines. • High attention to detail and strong problem-solving skills. • Proficiency in English; Portuguese is a strong advantage. Experience Requirements: • 3–5 years of experience in warehouse operations or logistics. • Prior experience in a supervisory or team lead role is highly desirable. • Experience with inventory control, shipping/receiving, and safety procedures. Working Conditions • The position is based at Afungi Base, with the possibility of extended working hours depending on operational requirements. • B/B rotational regime (28 days on duty followed by 28 days off duty). • Flight tickets to and from Afungi will be covered by the Client. • Transport, accommodation and meals on site will be provided and covered by the Client. • The employee is required to comply with and follow all Client procedures and regulations while on site. Address: Palma District - Cabo Delgado Province
Education level : Bachelor or equivalent

2026-9883 - AGENT ADMINISTRATIF H/F

Wed, 13 May 2026 12:05:19 Z

Function : INDUSTRIAL PROJECTS/PRODUCTION - OPERATION
Type of contract : INTERNSHIP
Job details :
Assurer le soutien administratif quotidien à la Direction Technique en garantissant la bonne organisation, la traçabilité et la fiabilité des documents et informations techniques. L'agent administratif contribue à la fluidité des opérations de maintenance et à la coordination entre les équipes techniques et les fonctions support. 1. Travaux de bureautique et gestion documentaire • Rédiger, mettre en forme et imprimer les documents techniques et administratifs (notes, rapports, fiches d'intervention). • Classer et archiver les documents liés aux opérations de maintenance, aux équipements et aux interventions. • Assurer la mise à jour régulière des dossiers techniques et des registres administratifs. 2. Traitement du courrier • Réceptionner le courrier entrant destiné à la direction technique. • Enregistrer et diffuser les courriers aux destinataires internes. • Préparer et expédier les courriers sortants vers les autres services ou partenaires externes. • Tenir à jour le registre de courrier pour assurer la traçabilité. 3. Saisie et suivi des Ordres de Travail (OT) dans MAXIMO • Créer les OT dans le système de gestion de maintenance MAXIMO selon les demandes des équipes techniques. • Mettre à jour les OT en fonction de l'avancement des interventions. • Clôturer les OT après validation des travaux réalisés. • Vérifier la cohérence des informations saisies et assurer leur traçabilité. 4. Suivi administratif du personnel technique • Enregistrer les absences, permissions, congés et retards du personnel technique. • Tenir à jour les tableaux de bord de présence et transmettre les informations au service RH. • Assurer le suivi des pointages et des plannings d'intervention. 5. Reporting et communication • Rendre compte régulièrement à sa hiérarchie de l'état d'avancement des tâches administratives. • Préparer des tableaux de suivi, des synthèses ou des rapports à la demande du responsable. • Participer à la circulation fluide de l'information entre les équipes techniques et les autres services. 6. Obligation en matière de sécurité, d'hygiène et d'environnement • Aider à sensibiliser le personnel aux valeurs de l'Entreprise et à la Politique Qualité. • S'impliquer activement dans le processus d'amélioration continue de la satisfaction des clients et des résultats de l'entreprise, ainsi que dans sa démarche Q-HSE. • Respecter et faire respecter les règles de conduites relatives à l'Hygiène, à la Sécurité et à l'Environnement. • Faire des suggestions aux équipes HSE pour l'amélioration de l'Hygiène, de la Sécurité, de la Santé et de l'Environnement.

Formation académique : - BAC+ 2 en gestion administrative, secrétariat ou équivalent. - Expérience souhaitée dans un environnement technique ou industriel. - Connaissance du secteur portuaire ou logistique est un plus. Savoir ‐faire techniques : - Bonne maîtrise des outils bureautiques et logiciels de gestion (MAXIMO, SAP, etc.). - Respect des procédures internes - Bonne maitrise de l'anglais serait un atout Savoir‐faire relationnels: - Capacité à échanger efficacement avec les équipes techniques, les responsables hiérarchiques et les autres services - Aptitude à collaborer avec les techniciens, les superviseurs et les fonctions support - Discret et capable de faire montre de confidentialité. - Capacité à travailler sous pression et à résoudre efficacement les problèmes.
Education level : Short cycle tertiary

2026-9881 - BOND OFFICER - SEZ M/F

Tue, 12 May 2026 15:05:04 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING CUSTOMS
Type of contract : FIXED TERM CONTRACT
Job details :
Responsible for ensuring full compliance with Customs (KRA), SEZ Authority (SEZA), and Special Economic Zone warehouse regulations. The role acts as the control point for all stock movements ensuring compliance across all inbound and outbound movements. 1. Customs Compliance & Documentation Ensure accurate preparation, validation, and submission of: •Import Declaration Forms (IDFs) • Customs entries aligned with correct customs regimes • Verify correctness of: HS classification, Quantities and values and Applicable customs regimes. • Ensure compliance with KRA Customs regulations and SEZ procedures • Maintain proper documentation for customs audits and inspections 2. Bond Management & Monitoring (CB20 / CB21) • Monitor and manage Customs Bonds (CB20 & CB21) to ensure continuous coverage of bonded cargo. • Track bond utilization against stock and customs exposure. • Ensure timely replenishment of bonds and COEs for replenishments. • Liaise with relevant stakeholders (AGL Customs clearance &Ops team, Declarants) to: -Avoid bond exhaustion, -Prevent operational disruptions, -Maintain up-to-date records of: Bond balances, Bond consumption & COE submissions and approvals 3. Inbound & Outbound Control • Control and monitor all inbound (imports) and outbound (exports / ex-warehouse) cargo movements. • Verify and validate all documentation before authorizing stock movement: IDF, Bills of Lading/Airway Bills, Commercial invoices, Packing lists and Customs entries. • Authorize movement of goods into and out of the SEZ in full compliance with customs regulations. • Ensure shipment accuracy in terms of quantity, description, regime, and supporting documentation. 4. Inventory & Stock Control • Maintain accurate bonded inventory records in real time and reconcile with WMS reports • Record and track: -Stock receipts &Issues and transfers • Ensure full reconciliation between system stock and physical stock. Participate in: -Cycle counts, Periodic stock takes & prevent and report any unauthorized stock movement. 5. Repackaging & UOM Reconciliation • Monitor and supervise KRA approvals for repackaging activities. • Supervise and record all repackaging operations within the SEZ. • Perform detailed reconciliation of units of measure (UOM): -As received (imported), As repacked -As ex-warehoused -Ensure clear audit trail and traceability of stock transformation. 6. Monitoring, Audit & Compliance Control • Conduct pre-audit checks for inbound and outbound documentation. • Perform post-audit reviews to ensure: Accuracy of customs entries & Compliance with internal SOPs and customs laws • Act as the regulatory controller for all stock movement activities. • Identify discrepancies and ensure real-time escalation and resolution. 7. Reporting & Regulatory Submissions • Prepare and submit: Monthly stock reports to Customs / SEZA, Monthly reconciliation & compliance reports, Annual statutory reports.

• Bachelor's degree in Logistics, Supply Chain, Business, or related field • Minimum 3–5 years' experience in: Bonded warehouse / SEZ operations or Customs compliance and documentation or Bond management • Strong working knowledge of:KRA systems (iCMS / Kentrade) SEZ regulatory framework, Customs procedures and regimes
Education level : Bachelor or equivalent

2026-9873 - IMPLANT M/F

Mon, 11 May 2026 12:07:04 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : FIXED TERM CONTRACT
Job details :
To act as the on-site representative of the company at the customer's premises, ensuring seamless coordination of logistics operations, maintaining strong customer relationships, and driving operational efficiency and service excellence. 1. Operations Coordination Manage day-to-day logistics activities at the customer site for the Sea Export of their products Coordinate with transporters, Delmonte warehouse teams& Operations teams, and AGL internal departments to ensure timely execution. Monitor shipment status and ensure adherence to agreed timelines and service levels. Handle documentation for outbound shipments, customs clearance, and compliance where applicable. 2. Customer Interface Act as the primary point of contact between the customer and the AGL. Understand customer requirements and ensure alignment with operational execution. Provide regular updates on shipment status, delays, and exceptions. Address customer queries, complaints, and service issues promptly. 3. Exception Handling & Problem Solving Identify operational issues and initiate corrective actions. Escalate critical issues to management in a timely manner. Work closely with stakeholders to resolve delays and service failures 5. Compliance & Process Adherence Ensure all operations comply with regulatory requirements. Follow internal SOPs and maintain documentation for audits. Support continuous improvement initiatives in processes and efficiency. 6. Reporting Prepare daily/weekly/monthly operational reports. Track KPIs such as delivery timelines, turnaround time, and service levels. Highlight risks, bottlenecks, and improvement opportunities.

Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field. Experience in customer-facing or implant roles is an advantage. Knowledge of customs procedures and regulatory requirements (preferred) 2 Years in logistics, freight forwarding, and supply chain operations
Education level : Bachelor or equivalent

2026-9871 - ALTERNANCE Assistant(e) QHSE H/F

Mon, 11 May 2026 09:53:49 Z

Function : SECURITY, SAFETY & HSE/SECURITY, SAFETY & HSE MANAGEMENT
Type of contract : WORK STUDY CONTRACT
Job details :
MISSIONS Au sein de la Direction QHSE & RSE, vous contribuerez au pilotage et l'amélioration du Système de Management Intégré (SMI) Qualité/Sécurité/environnement mis en place au niveau de la Direction de AGL et au sein des entités du groupe. Ainsi, vous prendrez part aux activités quotidiennes de l'équipe : •Contribuer à la coordination et au suivi du déploiement du Système de Management Intégré •Animer et améliorer le système de management de l'environnement (monitoring de la démarche de certification SMI, analyse des aspects environnementaux, collecte des indicateurs, analyse réglementaire…) •Participer à la rédaction des procédures QSE groupe •Suivre le déploiement et l'appropriation des outils QSE du groupe par les entités •Réaliser des animations autour de la qualité, de l'environnement et de la sécurité au sein des entités et des Directions du siège •Réaliser les reportings et analyses des statistiques QSE •Préparer et animer des formations sur les outils QSE internes •Animer l'accueil QSE des nouveaux arrivants •Assurer le suivi des plans d'actions Plus largement, nous attendons que vous mettiez à disposition vos connaissances techniques dans les domaines de la qualité, sécurité et de l'environnement. Vous serez encadré(e) et accompagné(e) dans vos missions par le directeur adjoint QHSE. Vos missions évolueront au fil de votre apprentissage selon les évolutions des normes et des réglementations, ainsi que les besoins de l'entreprise.

PROFIL •De formation supérieure Bac +4/5, vous avez un réel intérêt pour les enjeux Qualité, Sécurité, Environnement dans l'Entreprise. •Vous êtes curieux(se), organisé(e), autonome, proactif(ve), bonne communication orale et écrite, capacité à travailler avec des interlocuteurs occupant diverses fonctions transverses et pouvant être basés à l'étranger. •Vous avez une bonne maitrise du Pack Office, notamment Excel, et êtes à l'aise avec la gestion de bases de données. •Anglais courant.
Education level : Master or equivalent

2026-9869 - INTERNATIONAL FREIGHT FORWARDING - OPERATOR M/F

Fri, 08 May 2026 14:56:55 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : FIXED TERM CONTRACT
Job details :
In the Sea Exports Department. The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Education level : Short cycle tertiary

2026-9868 - IFF OPERATIONS SUPERVISOR -SEA EXPORTS M/F

Fri, 08 May 2026 14:51:42 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : TEMPORARY CONTRACT
Job details :
Reporting to the Senior Supervisor - Sea Exports. The Key responsibilities will be: - 1.Manage the team 1.1 Inform the team of the entity strategy/ evolutions and communicate on required alignments 1.2 Set goals in terms of quality of service 1.3 Assess teams performance against set Key performance indicators develop & maintain teams competencies 1.4 Responsible for the induction of new modules concerning TMS & DMP 1.5 Responsible for team productivity and expertise 1.6 Work closely with the Customer Operation Support in order to organize and plan activities of the IFFO 2.Manage the operational relationship with the Client 2.1 Alert the Client in case of operational issues (potential or real) that have been escalated by the IFF operators 2.2 Follow up on Consignments and ensure that Clients have been updated on the status in real time. 3.Monitor file processing 3.1 Ensure that SOPs are applied at each step of the business process 3.2 Monitor all documentation and ensure compliance with required laws and regulations 3.3 Ensure tariffs for existing Clients are regularly updated 3.4 Allocate the files to be processed to Operators. Validate the opened file before the process begins (for Clients exceeding their credit conditions, escalate to N+1 for validation) 3.5 Check the file processing progress (each process component must work properly without delay) and ensure that the different process steps are well done from a physical point of view (documentation) or electronic one (step update capture in the business software) 3.6 Assist Operators and other staff members in case of operational issues. 3.7 Ensure that files are regularly archived (physically & electronically, once a month at least) 3.8 Implement all necessary actions to improve the quality of processing (process, request for additional resource, computers...) 3.9 Control the quality of formalization & documentation of the files. 4.Ensure that operations are performed with respect to gross margin & disbursements anticipated when quotations have been issued. 4.1 Get to know the exact details of quotations related to operations in progress 4.2 Select the most efficient means to the operations to be performed, with respect to quotations validated by the Client (preferences) 4.3 Validate the supplier invoice file allocations & amounts 4.4 Validate Client invoices and corresponding attachments aligned to quotation & submission by Operators. 4.5 Check the disbursements of each file 4.6 Constantly liaise with customs declaration team at the ports to ensure customs documentation are paid for and lodged/ released in good time to ensure smooth handing over of export shipments in port 4.7 Liaise with credit control department on collection of outstanding payments both from cash and credit clients. 5.Control the costs of the IFF unit in line with approved budget 6. Alert/Inform Management in case of significant operational issues which may impact on quality

• Diploma in Clearing and Forwarding or related field. • East Africa Freight Forwarding Practicing Certificate (EAFFPC) will be an added advantage • Knowledge of Single Customs Territory • Minimum of 4 Years experience in sea export freight forwarding/logistics • Experience in a supervisory or team lead role will be an added advantage.
Education level : Short cycle tertiary

2026-9867 - CLEARING AND FORWARDING OPERATOR - AGL SEZ M/F

Fri, 08 May 2026 13:56:35 Z

2026-9866 - SENIOR SUPERVISOR - SEA EXPORTS M/F

Fri, 08 May 2026 13:47:18 Z

Function : FREIGHT FORWARDING/FREIGHT FORWARDING OPERATIONS
Type of contract : PERMANENT
Job details :
Senior Supervisor – Sea Export Logistics is responsible for overseeing end-to-end sea export operations, ensuring timely execution, regulatory compliance, cost efficiency, and high customer satisfaction. The role involves managing a team, coordinating with shipping lines and stakeholders, and ensuring adherence to company and international logistics standards. 1. Operational Management - Supervise daily sea export operations including booking, documentation, cargo handling, and shipment execution. - Ensure timely processing of export shipments (FCL/LCL) from origin to destination. - Monitor shipment milestones and proactively resolve operational issues or delays. - Coordinate with internal departments (pricing, transport, warehouse, documentation) for smooth execution. 2. Documentation & Compliance - Oversee preparation and verification of export documentation (BL, Invoice, Packing List, Certificate of Origin, etc.). - Ensure compliance with international trade regulations, customs requirements, and shipping line policies. - Maintain accurate records and ensure timely updating of internal ERP systems. 3. Customer Service - Act as a key point of contact for major clients and handle escalations effectively. - Ensure high service levels and maintain strong relationships with customers, and partners. - Liaise with overseas offices, carriers, and vendors for efficient cargo movement. - Provide shipment updates and ensure proactive communication. 4. Team Leadership - Lead, mentor, and supervise the sea export operations team. - Allocate workload, monitor productivity, and ensure team KPIs are met. - Conduct training sessions to enhance team capabilities and compliance awareness. - Foster a performance-driven and customer-focused culture. 5. Vendor & Carrier Management - Coordinate with shipping lines, NVOCCs, and transporter Teams for bookings and space allocation. - Negotiate operational arrangements and escalate capacity constraints. - Monitor carrier performance and maintain strong vendor relationships. 6. Performance & Reporting - Track key performance indicators (KPIs) such as on-time shipment, documentation accuracy, and service quality. - Prepare operational reports for management review. - Identify process improvements to enhance efficiency and reduce costs. 7. Risk & Problem Management - Identify operational risks and implement corrective and preventive actions. - Handle shipment discrepancies, claims, and disputes. - Ensure adherence to company policies, safety, and quality standards.

• Business Degree in Logistics, Supply Chain Management, Business Administration, or related field. • Diploma in Logistics and Distribution. • Minimum 5 years of experience in sea export freight forwarding/logistics • At least 2–3 years in a supervisory or team lead role. • Strong knowledge of international shipping terms (Incoterms), customs regulations, and documentation
Education level : Bachelor or equivalent

2026-9865 - C & F SOLUTIONS MANAGER M/F

Fri, 08 May 2026 13:37:42 Z

Function : FREIGHT FORWARDING/SOLUTIONS
Type of contract : PERMANENT
Job details :
The C&F Solutions Manager is responsible for managing Customer-Focused C&F Solutions, Quality of Service, ensuring seamless coordination between customers and internal operational teams, and delivering superior customer service across freight forwarding and logistics activities. The role focuses on solution design, service delivery, issue resolution, and customer satisfaction, while supporting business growth and retention. 1.CF Solutions & Account Support • Act as the primary point of contact for key customers, providing end‑to‑end logistics solutions across imports, exports, and multimodal services. • Design and propose tailored CF solutions aligned with customer requirements, operational capabilities, and commercial objectives. • Coordinate with Operations team (Sea/ Air & Road) Transport, Warehousing Team, Finance teams and other internal support Teams to ensure smooth execution of agreed solutions. • Support RFQs, tenders, and pricing exercises by providing operational inputs and solution frameworks. 2. Customer Care & Service Management • Monitor shipment milestones to ensure proactive communication with customers on shipment status, delays, and exceptions. • Handle customer escalations, claims, demurrage/detention issues, and billing disputes in a timely and professional manner. • Ensure adherence to agreed Service Level Agreements (SLAs) and continuously improve service performance. • Drive customer satisfaction initiatives and service quality reviews. 3. Quality of Service & Data Quality Management • Own and drive quality of service standards across all customer-facing and operational activities. • Ensure accuracy, completeness, and timeliness of data captured in internal systems. • Monitor data quality related to shipments, documentation, billing, milestones, and KPIs, and ensure corrective actions are implemented. • Work closely with operations and IT/system teams to address data gaps, system issues, and process deviations. • Promote best practices for data discipline and compliance with internal SOPs and reporting requirements. • Support audits, KPI reporting, and management reviews by ensuring reliable and high-quality operational data. 4. Reporting & Process Improvement • Prepare and analyze customer service KPIs, shipment performance reports, and service improvement action plans. • Identify recurring issues and lead root cause analysis and corrective measures. • Participate in implementing process improvements, digital tools, and system enhancements to improve customer experience. 5. Commercial & Relationship Management • Support customer retention and growth through regular engagement, service reviews, and business development support. • Identify upselling and cross‑selling opportunities in collaboration with the sales team. • Assist senior management with customer presentations, business reviews, and strategic planning.

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Experience in handling key accounts and solution-based logistics services is highly desirable • 5 years in Logistics/ FMCG/ Supply Chain Management/Sales or Commercial Management
Education level : Bachelor or equivalent

2026-9864 - SECURITY CONTROLLER - AGL SEZ M/F

Fri, 08 May 2026 10:10:01 Z

Function : SECURITY, SAFETY & HSE/SITE SAFETY
Type of contract : FIXED TERM CONTRACT
Job details :
1. Conduct security risk assessments and identify vulnerabilities 2. Prevent theft and damage to Company property 3. Ensure regular rotation of sub-contracted security guards. 4. Ensure all reported incidents are logged on the occurrence book and reported to the relevant person and proper action taken 5. Lead incident investigations, liaise with the local police on any alleged intrusion into the premises or company/client cargo and follow up the case to conclusion 6. Ensure all security procedures are followed by all employees and Clients within the premises 7. Ensure all access points and control rooms are properly manned 8. Manage CCTV, alarms, and access control systems and ensure all security gadgets/tools/equipment are in good working condition 9. Maintain records of all main door keys and ensure safe custody of the same. 10. Ensure all items leaving the premises are accompanied by the relevant authorization documents and gate pass. 11. Manage subcontracted Security Company on site. 12.Train employees on security awareness and procedures

1. Relevant Degree, Diploma, or professional certification in Security or a related field. 2. Minimum of five (5) years' hands-on experience in a busy and demanding work environment. 3. Strong investigative and analytical skills.
Education level : Short cycle tertiary

2026-9862 - CLEARING AND FORWARDING SOLUTIONS SUPERVISOR-SEZ M/F

Thu, 07 May 2026 09:47:10 Z

Function : FREIGHT FORWARDING/WAREHOUSING
Type of contract : FIXED TERM CONTRACT
Job details :
The C&F Supervisor is responsible for overseeing all clearing and forwarding activities (Import/ Export – Air/Road/Sea) of the SEZ shipments, ensuring compliance with customs regulations, smooth cargo movement, documentation accuracy, and timely delivery. The role involves coordination with Customers and internal stakeholders to ensure efficient logistics operations. 1. Customs Clearance & Compliance Manage end-to-end import/export clearance processes in coordination with the client and internal stakeholders Ensure compliance with SEZ policies, and government regulations. Liaise with customs officials and PGA's and regulatory bodies. Monitor documentation, and approvals specific to SEZ operations. 2. Documentation Management File management in SPOT Verify and process shipping documents (Invoice, Packing List, BOE, Shipping Bills, etc.). Ensure accurate filing of import/export declarations. Maintain proper records for audits and compliance checks. Coordinate with Custom House Agent for timely documentation. 3. Operations & Cargo Handling Coordinate with warehouse teams for receiving, storage, and dispatch. Ensure minimal dwell time and avoid demurrage/detention charges. Monitor cargo tracking and update stakeholders on status. 4. Coordination & Stakeholder Management Coordinate with freight forwarders, transporters, shipping lines, and airlines. Ensure timely communication on shipment updates and issues. Proactive communication with customers and internal stake holders for service delivery and improvements. 5. Team Supervision Supervise IFFO and support teams. Allocate tasks and monitor performance. Ensure adherence to SOPs and safety standards. 6. Reporting & MIS Prepare daily/weekly shipment reports and KPI dashboards. Track clearance timelines, delays, and compliance issues. Provide operational insights to management.

• Bachelor's degree in Logistics, Supply Chain, Business Administration or related field. • 2–5 years of experience in Clearing & Forwarding/Logistics/FMCG/Supply Chain Management. • Experience working in SEZ environment (preferred). • Strong knowledge of customs regulations and SEZ procedures.
Education level : Bachelor or equivalent

2026-9861 - SUPERVISEUR SITE LOGISTIQUE (ENTREPOSAGE)

Wed, 06 May 2026 19:05:59 Z

Function : FREIGHT FORWARDING/SUPPLY CHAIN
Type of contract : PERMANENT
Job details :
Dans un contexte de croissance et de transformation de ses activités Supply Chain, AGL Côte d'Ivoire renforce ses sa Division supply chain et recrute un Superviseur Site Logistique (Entreposage). Véritable pilote de la performance terrain, le Superviseur Site Logistique assure la direction opérationnelle complète d'un site logistique et garantit l'excellence des opérations en matière de sécurité, qualité, délais, productivité et satisfaction client. Il/elle pilote l'ensemble des activités du site (réception, stockage, préparation, expédition), encadre les équipes opérationnelles et veille au respect des engagements contractuels et des standards de performance du Groupe. À ce titre, ses principales missions seront de : Piloter les opérations et la performance du site Superviser l'ensemble des opérations logistiques du site ; Garantir l'atteinte des objectifs opérationnels et contractuels (SLA/KPI) ; Animer les instances de pilotage et de performance du site ; Assurer la conformité des opérations aux exigences réglementaires, QHSE et organisationnelles ; Identifier et mettre en œuvre des leviers d'optimisation opérationnelle. Manager et développer les équipes Encadrer, accompagner et développer les équipes opérationnelles ; Fixer les objectifs et suivre la performance individuelle et collective ; Promouvoir une culture de sécurité, de discipline opérationnelle et d'amélioration continue ; Gérer les sujets liés au climat social, à la motivation et à la discipline ; Participer au développement des compétences et à la gestion des talents. Garantir la satisfaction client et la qualité de service Assurer l'exécution des prestations conformément aux engagements clients ; Piloter les indicateurs de qualité, délais et fiabilité des opérations ; Participer aux instances de gouvernance client ; Gérer les réclamations et déployer les actions correctives nécessaires ; Être un acteur clé de la relation client et de la création de valeur. Assurer la maîtrise économique et la fiabilité des opérations Optimiser les coûts d'exploitation et les ressources du site ; Garantir la fiabilité des stocks et la discipline des flux ; Prévenir les risques opérationnels (écarts de stock, vols, dommages, fraude) ; Sécuriser les activités de facturation et de reporting opérationnel ; Veiller à l'optimisation des espaces et des équipements logistiques. Contribuer à l'amélioration continue Produire et analyser les reportings de performance ; Identifier les dysfonctionnements et piloter les plans d'actions associés ; Déployer des projets d'amélioration continue et d'innovation opérationnelle ; Remonter de manière proactive les risques et alertes opérationnelles.

Formation & Expérience Bac+5 en Supply Chain, Logistique, Génie industriel ou équivalent ; Expérience significative dans la gestion d'opérations logistiques entreposage et le management d'équipes ; Expérience en pilotage de site logistique fortement appréciée. Compétences techniques Bonne maîtrise des opérations logistiques et des flux Supply Chain ; Maîtrise des indicateurs de performance opérationnelle (KPI/SLA) ; Connaissance des outils WMS/ERP et outils de reporting ; Compétences en gestion de projet et amélioration continue ; Bonne capacité d'analyse opérationnelle et financière. Qualités personnelles Leadership terrain et capacité à fédérer ; Forte orientation résultats et client ; Capacité de décision et gestion des priorités ; Rigueur, réactivité et sens de l'organisation ; Excellentes capacités relationnelles et de communication; Culture sécurité et amélioration continue.
Education level : Master or equivalent
Language / Level :
FRENCH : Professional
Language / Level :
ENGLISH : Professional

2026-9860 - SUPERVISEUR SOLUTIONS SUPPLY CHAIN

Wed, 06 May 2026 18:39:02 Z

Function : FREIGHT FORWARDING/SUPPLY CHAIN
Type of contract : PERMANENT
Job details :
Dans un contexte de croissance et de transformation, AGL Côte d'Ivoire renforce sa Division Supply Chain et recrute un Superviseur Solutions Supply Chain chargé de concevoir des solutions digitales adaptées aux besoins clients, optimiser les opérations logistiques, piloter des projets transverses et contribuer à l'amélioration continue de la performance. À ce titre, il/elle aura pour principales missions de : 1. Assurer le support aux opérations et l'interface Métier / DSI Gérer les incidents complexes liés aux outils et processus opérationnels ; Suivre et piloter les demandes métiers via les outils dédiés ; Faciliter la communication entre les équipes IT/DSI et les équipes opérationnelles. 2. Concevoir, organiser et piloter les projets du périmètre Contribuer à la mise en œuvre de solutions techniques adaptées aux besoins opérationnels ; Accompagner les équipes dans la conduite du changement ; Assurer le support post-déploiement et le suivi de l'adoption des solutions. 3. Contribuer aux activités de pricing et de construction d'offres Analyser les dossiers d'appels d'offres, RFP/RFQ ; Définir la solution Supply Chain la plus adaptée aux besoins clients ; Construire les coûts associés ; Participer à la rédaction des cotations et de l'offre financière. 4. Piloter l'amélioration continue des opérations Identifier et proposer des solutions d'amélioration et de réorganisation des opérations ; Piloter les projets d'amélioration continue sur son périmètre ; Former et sensibiliser les équipes aux principes de l'excellence opérationnelle.

Formation & Expérience Bac+5 en Supply Chain, Logistique, Génie industriel, Management des opérations ou équivalent ; Expérience de 04 années dans un environnement Supply Chain, logistique ou amélioration continue ; Une expérience dans la gestion de projets Supply Chain ou solutions logistiques serait un atout. Hard Skills Bonne connaissance des opérations d'entreposage Supply Chain et logistiques ; Maîtrise des schémas logistiques, flux opérationnels et optimisation des processus ; Capacité à analyser des appels d'offres (RFP/RFQ) et construire des solutions adaptées ; Compétences en pricing, costing et élaboration d'offres techniques et financières ; Expérience en gestion de projets et conduite du changement ; Bonne maîtrise des outils informatiques et d'analyse de données (Excel avancé, ERP/WMS/TMS, outils de reporting) ; Capacité à coordonner des sujets transverses entre équipes métiers et IT/DSI. Soft Skills Excellentes capacités d'analyse et de résolution de problèmes ; Orientation client et culture du résultat ; Leadership et capacité à fédérer des équipes ; Bonnes compétences en communication et en collaboration transverse ; Esprit d'initiative et force de proposition ; Rigueur, organisation et gestion des priorités ; Capacité d'adaptation dans un environnement en transformation. Faire-faire / Posture managériale et pilotage Capacité à piloter des projets et coordonner plusieurs parties prenantes ; Aptitude à accompagner et embarquer les équipes dans le changement ; Capacité à animer des plans d'amélioration continue ; Sens du pilotage de la performance et du suivi des indicateurs ; Capacité à former, sensibiliser et faire monter les équipes en compétence.
Education level : Master or equivalent
Language / Level :
ENGLISH : Professional

2026-9854 - Lead Business Analyst & Sales Performance KSSC M/F

Wed, 06 May 2026 09:22:28 Z

Function : SALES & MARKETING/SALES
Type of contract : PERMANENT
Job details :
SCOPE AND RESPONSIBILITIES The Lead Business Analyst & Sales Performance plays a critical role in supporting HQ and AGL entities by combining strategic business analysis and commercial performance monitoring. The role goes beyond pure analysis: it structures insights, drives performance visibility, and supports decision making for HQ, regions and countries. The position acts as a reference point within the KSSC team for: • market & corridor analysis • commercial performance analysis • dashboards, reporting standards and business reviews The role covers all HQ analytical and reporting missions. MAIN RESPONSIBILITIES 1. Strategy & Business Analysis • Lead market, trade and corridor analyses (volumes, trends, competitive landscape) • Perform customer profiling analyses (profitability, segmentation, behaviors, portfolio structure) • Analyze internal commercial performance (GM evolution, pipeline health, strike rate) • Contribute to HQ strategic studies (business cases, opportunity sizing, investment rationales) • Support country business diagnostics and commercial roadmaps with fact based recommendations • Ensure consistency and robustness of strategic analyses delivered by the KSSC team 2. Data, CRM & Sales Performance Reporting (BI & Commercial Performance) • Act as a coordinator to CRM administration and data quality (accounts, pipelines, leads, activities) • Design and maintain Power BI dashboards and advanced Excel based analysis tools • Monitor and analyze sales performance by vertical, region and country • Track trends, gaps and variances versus targets and historical performance • Produce decision oriented reporting for HQ business reviews and Steering Committees • Deliver insight sessions to help HQ and countries interpret and act on performance data 3. Leadership & Coordination within KSSC • Act as a functional lead for complex analyses and transversal topics • Structure analytical approaches, templates and methodologies within the team • Review and challenge outputs produced by business analysts • Coordinate priorities between HQ requests and KSSC delivery capacity • Contribute to the continuous improvement of KSSC analytical services (content, tools, standards)

PROFILE REQUIRED Education Master's degree in business, engineering, economics, strategy, data or equivalent Experience 4–6 years in business analysis, commercial performance analysis, strategy, consulting or equivalent roles Exposure to international or multi country environments is required Key Skills • Strong analytical and structuring skills, with ability to move from data to insights • Excellent command of Excel and PowerPoint; strong proficiency in Power BI • Solid understanding of commercial performance metrics (pipeline, GM, conversion, profitability) • Ability to manage complex datasets and multiple stakeholders • Strong synthesis and storytelling skills for executive audiences • Fluent written and spoken English & French • Leadership mindset, autonomy, and delivery orientation • Interest in logistics, transport and African market environments
Education level : Master or equivalent
Language / Level :
ENGLISH : Fluent
Language / Level :
FRENCH : Fluent