Export RSS des offres - Seulement les offres à la une : Non / Métier : FREIGHT FORWARDING, SURETE, SECURITE, QUALITE & HSE / Type de contrat : CDI

2026-10032 - HEAD OF AIRFREIGHT M/F

Thu, 25 Jun 2026 09:10:26 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Head of Air Freight will lead and oversee all air freight operations, strategy, and business development for the logistics company in Uganda. This role requires strong leadership, deep industry knowledge, and the ability to drive efficiency, profitability, and customer satisfaction in air cargo services. Key Responsibilities 1. Strategic Leadership: Develop and implement air freight strategies aligned with company goals and market trends. 2. Operational Management: Oversee daily air freight operations, ensuring compliance with international aviation and customs regulations. 3. Business Development: Expand market share by building partnerships with airlines, freight forwarders, and key clients working with the commercial department . 4. Financial Oversight: Manage budgets, pricing strategies, and profitability of air freight services. 5. Team Leadership: Lead, mentor the N-1, and develop a high-performing team of air freight professionals. 6. Customer Relations: Ensure excellent service delivery and resolve escalated client issues. 7. Compliance & Risk Management: Guarantee adherence to aviation safety standards, customs laws, and company policies. 8. Innovation & Technology: Drive digital transformation in air freight processes, including automation and tracking systems.

Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related field. Master's degree is an advantage. Experience: Minimum 8–10 years in air freight or logistics, with at least 5 years in a similar role. •Industry Knowledge: Strong understanding of international air cargo operations, customs clearance, and aviation regulations. •Leadership Skills: Proven ability to lead diverse teams and manage cross-functional projects. •Analytical Ability: Strong financial acumen and ability to analyze market trends. •Communication: Excellent negotiation, presentation, and stakeholder management skills. •Technology Proficiency: Familiarity with freight management systems, ERP platforms, and digital logistics tools.
Niveau d'études min. requis : Licence ou équivalent

2025-9189 - PRICING EXECUTIVE M/F

Wed, 24 Jun 2026 14:43:05 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Based in Nairobi and reporting to the Commercial Manager - Kenya, the overall purpose of the role is to prepare competitive quotes to ensure profitability. The specific deliverables will be to:- 1. Source for market rates and mark-up 2. Prepare quotations for the Commercial team 3. Follow up on the quotes sent to the Clients to ensure closure 4. Report on the success rate of the quotations on closure. 5. Profile requests 6. Seek appropriate levels of approval from Management and service departments 7. Review quotations to ensure alignment with the Client confirmations and internal process requirements 8. Source and maintain an updated data of contacts relevant to the compilation of quotation and avail them for common reference 9. Maintain an up to date record of proposals sent and their status as per approved database formats 10. Work with the Commercial Manager to support Freight Forwarding activities in conjunction with the HQ team to build competitive rates within carriers. 11. Follow through a customer support gap and create a strategy on organic growth and business continuity. 12. Support in market intelligence i.e. Identifying growing verticals 13. Work closely with projects and bid teams and assist in putting together proposals. 14. Provide periodic reports to all key stakeholders

1. Diploma in Clearing & Forwarding or equivalent 2. Knowledge of the freight industry 3. Three years experience in a busy Logistics Company
Niveau d'études min. requis : DEUG, BTS, DUT
Langue / Niveau :
ANGLAIS : Courant

2026-10023 - QHSE & ESG Monitoring Specialist M/F

Mon, 22 Jun 2026 13:42:58 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDI
Description du poste :
MISSIONS QHSE & ESG Monitoring and Performance Management • Develop, implement, and maintain integrated QHSE and ESG monitoring frameworks aligned with AGL standards, international management systems, applicable ESG reporting frameworks, regulatory requirements, and client obligations. • Define, standardize, and monitor QHSE and ESG performance indicators, dashboards, scorecards, and reporting structures across AGL business lines and entities. Data Management, Analytics and Reporting • Manage centralized QHSE and ESG data collection, validation, analysis, and reporting systems. • Consolidate and analyse operational, safety, environmental, social, governance, compliance, and sustainability performance data. • Produce periodic management, client, and executive reports that support informed decision-making. • Ensure data accuracy, integrity, traceability, governance, and audit readiness. Performance Monitoring and Compliance Assurance • Monitor leading and lagging indicators to identify trends, emerging risks, non-conformities, and improvement opportunities. • Conduct performance reviews and gap analyses against corporate standards, legal requirements, contractual obligations, and industry best practices. • Support compliance monitoring, internal and external audits, inspections, certifications, and assurance activities. • Monitor the effectiveness and closure of corrective and preventive actions. ESG and Sustainability Integration • Support the integration of ESG principles into operational activities and business processes. • Monitor sustainability performance, including environmental, social, governance, and responsible business indicators. • Contribute to sustainability reporting, disclosures, materiality assessments, and stakeholder reporting requirements. Digitalization and Continuous Improvement • Drive the digitalization and automation of QHSE and ESG monitoring, reporting, and performance management processes. • Develop and maintain tools such as dashboards, KPI scorecards, risk registers, and incident, audit, and action-tracking systems. • Promote continual improvement, transparency, and data-driven performance management across the organization. Technical Support and Stakeholder Engagement • Provide technical guidance and support to Country QHSE Managers, operational teams, and other stakeholders on QHSE and ESG monitoring requirements. • Liaise with internal and external stakeholders, including management, clients, regulators, and certification bodies, to support compliance, reporting, and performance improvement initiatives.

PROFILE 2.3. Qualifications & Experience 2.3.1. Education • Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering, or related field 2.3.2. Certifications • NEBOSH Diploma (or equivalent) • ISO Lead Auditor (ISO 9001, 14001, 45001) • ESG / Sustainability certification (advantage) 2.3.3. Experience • Minimum 3–5 years in QHSE roles within logistics, oil & gas, ports, or infrastructure • Proven experience in: o QHSE performance monitoring and reporting o ESG data management and sustainability reporting o Large-scale, multi-site operations 2.3.4. Languages English – Fluent (written and spoken) French – Professional working proficiency 2.3.5. Technical Competencies • Strong knowledge of: o ISO 9001, ISO 14001, ISO 45001 o ESG frameworks and sustainability metrics • Advanced proficiency in: o Excel (dashboards, data analytics) o Power BI or similar visualization tools • Experience with: o Incident investigation methodologies (e.g., 5 Whys, 5Ms, Fishbone) o Risk assessment and management systems 2.3.6. Behavioural Competencies • Strategic and analytical thinking • Strong communication and reporting skills • Attention to detail and data integrity • Leadership and stakeholder influence • Continuous improvement mindset 2.4. Key Performance Indicators (KPIs) • Accuracy and timeliness of QHSE & ESG reporting • Reduction in incident rates and environmental impacts • KPI compliance across business units • Audit findings closure rate • Improvement in leading indicators (e.g., observations, training, inspections) • Quality and completeness of ESG disclosures and supporting evidence • Level of data reliability, traceability, and audit readiness across reporting cycles • Progress in carbon, waste, energy, and other sustainability performance indicators where applicable 2.5. Working Conditions • Based in Kigali with regional oversight • Occasional travel to operational sites across Africa • Interaction with multicultural teams and international stakeholders 2.6. Strategic Impact • This role is critical in positioning AGL as a data-driven, ESG-compliant logistics leader, ensuring operational excellence, regulatory compliance, and sustainable growth.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10022 - Operations Controller M/F

Mon, 22 Jun 2026 13:27:52 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: Successfully co-ordinate all client shipments from start to end.

Job Function: • Successfully co-ordinate all shipments for the client from issue of Purchase Order as per INCO terms. • Ensure client deadlines and procedures are adhered to. • Assist to maintain good service levels and good revenue margins as per the contract rates and any write offs / errors are kept to a minimum. • Provide a positive learning environment in order to strengthen the team you are working with. • Ensure all work is carried out in accordance with the departmental and company procedure manual. • Ensure all shipments are dispatched within the proposed time frame. • Keep client fully informed of the progress of the shipment. • Ensure all Customs regulations are met including the prompt return of documents. • Ensure the respective AGL Office at destination is kept fully informed of the position of cargo received. • Ensure that all transactions are carried out in accordance with the Standard Operating Procedure for the contract. • Ensure all information entered into the system is correct. • Liaise with suppliers and expeditors to ensure timeous uplift of orders. • Ensure POD's are returned by both the haulier and / or AGL office of destination. • Ensure clients are invoiced in line with what has been agreed and the costing is accurate. • Ensure invoices are dispatched regularly and in line with a procedure. • Ensure that clients are invoiced according to the credit terms set out for their respective Account • Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients. • Ensure that AGL portrays a professional and friendly image to all clients. • Any other delegated tasks deemed as reasonable as assigned by the reporting manager • Handle exports/import shipments according to client requirements • Ensure all destination county requirements are met Minimum Education and Experience Requirements: • Matric • A Freight Forwarding or any such relevant course qualification is an advantage. • Minimum of 3-5 years' relevant experience at a controller level in a freight forwarding environment with import and export experience.
Niveau d'études min. requis : BAC

2026-10021 - TRANSPORT MANAGER M/F

Mon, 22 Jun 2026 14:28:57 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
TASKS AND RESPONSIBILITIES •Manage the team (N-1) including Fleet drivers, Workshop and Subcontracted Transport •Inform N-1 of the entity strategy/evolutions and communication on required alignments •Build & adapt the logistics services offer according to market situation or market anticipation, capacity of the organization, profitability and associated risk level in coordination with Sales department and General Management •Monitor quality of service of the Uganda fleet to generate the required turn truck around to achieve budget target (Kenya/EDRC/South Sudan) including KPI's based on number of trips, number of containers delivered in time, number of trips/available truck •Manage the operational relationship with AGL Internal Departments or direct clients •Receive instructions from the client (internal or external) prior to cargo delivery or collection (Mainly Aid & Relief clients) •Inform the client (internal or external of delivery/ collection status) •Alert the client in case of operational issue (potential/ real) •Drive the deliveries for vehicle service while controlling overheads and Workshop costs •Based on the received cargo delivery/ collection requests, prepare/ validate the operations planning and inform COMs and FOPs •Track the fleet (via central GPS system) and ensure optimization of the mobilized means •Organize and control the documentation transmission: Delivery proof (POD, RCN) to COM units and interchange to container Logistics Manager •Liaise with QHSE for audit recommended actions implementation •Analyze and focus on staff costs: casuals, extra- work •Monitor and challenge workshop costs: Gas, Oil, Tyres etc. •Implement any option that would allow decreasing costs (training for drivers, road selection) •Report any operational issues (including cargo) to COMs/ FOPs in charge •Request instructions in case of arbitrations to be rendered between cargo deliveries •Alert N+1 in case of significant operational issue (impact on quality of service , invoicing, sensitive client) •Inform N+1 and sales department of all quotation non-compliant with COM goals (gross margin, turnover, feasibility.) •Identify and work on the issues raised during the files processing whatever in the responsibility scope or not. •Receive work order from internal departments and generate the JMP accordingly SUBCONTRACTED TRANSPORT •Provide subcontracted transport for both internal and external needs with emphasis on service delivery, profitability and cost control •Select the authorized subcontractors. The selection of subcontractors with risky profile (limited means or quality of service, weak financial situation, competitor...) WORKSHOP •Manage and distribute the day-to-day workshop administration activities including but not limited to procurement, stock management / control, job planning / preventive maintenance scheduling... •Coordinate workshop daily meetings in conjunction with the Workshop Administrator.

• Minimum – Degree in Business Administration, Supply Chain Management or its equivalent • At least 5 yrs experience in running a fleet of more than 25 trucks • Local knowledge of the East African Region • Good knowledge of Microsoft office • Experience in using Fleet Management Software (Ideally Telematix) • Excellent communicator • Good record in supervising team members • Knowledge of URA Customs Procedures • Good computer knowledge in Microsoft Excel, Words and SPSS
Niveau d'études min. requis : Licence ou équivalent

2026-10016 - Responsable QHSE H/F

Mon, 22 Jun 2026 09:59:12 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/HSE
Type de contrat : CDI
Description du poste :
En tant que Responsable QHSE, vous êtes le garant de la mise en œuvre, du pilotage et de l'amélioration continue du Système de Management Intégré (QHSE). Vous jouez un rôle clé dans la promotion d'une culture Qualité, Hygiène, Sécurité et Environnement au sein de l'entreprise, en conformité avec les normes internationales (ISO 9001, 14001 et 45001). Vos principales responsabilités 🔹 Pilotage du système QHSE : - Mettre en place, animer et améliorer le SMI QSE - Déployer les standards QHSE Groupe - Assurer la conformité réglementaire et normative 🔹 Management et performance : - Définir et suivre les politiques QHSE avec la Direction - Piloter les indicateurs de performance et les plans d'actions - Promouvoir une culture d'amélioration continue 🔹 Analyse et gestion des risques : - Analyser les incidents, non-conformités et contre-performances - Définir et suivre les actions correctives et préventives - Superviser la gestion des risques professionnels et environnementaux 🔹 Audits et conformité : - Mettre en place et piloter les audits internes - Assurer une veille réglementaire continue - Garantir le respect des exigences légales et des normes ISO 🔹 Formation et sensibilisation : - Former et accompagner les équipes sur les enjeux QHSE - Développer les compétences internes - Agir en tant qu'ambassadeur de la culture QHSE

Formation : Bac +4/5 en Qualité, Hygiène, Environnement ou équivalent Expérience : Minimum 5 ans d'expérience dans une fonction similaire Expérience confirmée en management de systèmes QHSE Compétences techniques : - Maîtrise des normes ISO 9001, 14001 et 45001 - Bonne connaissance des outils QHSE - Certification Auditeur QHSE (atout) - Bon niveau en anglais Qualités attendues : - Leadership et capacité à mobiliser les équipes - Rigueur, organisation et sens des priorités - Esprit d'analyse et de résolution de problèmes - Excellentes aptitudes en communication - Proactivité et capacité d'anticipation
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9984 - Customs Manager M/F

Mon, 15 Jun 2026 08:16:14 Z

Fonction : FREIGHT FORWARDING/DOUANES FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Job Purpose: The Customs Manager is responsible for ensuring the accurate and compliant execution of all customs clearance activities related to international shipments. This includes managing a customs team, coordinating with government agencies, and ensuring efficient and cost-effective movement of goods across borders. The role demands strong knowledge of local and international customs regulations, excellent leadership skills, and a high level of attention to detail. Job Function: • Lead and manage the customs clearance team, ensuring timely and compliant processing of import and export shipments. • Ensure all documentation submitted to customs authorities is accurate, complete, and aligned with current legislation and company policies. • Liaise withCustoms, and other regulatory bodies to resolve issues, clarify requirements, and stay aligned with applicable laws and regulations. • Maintain up-to-date knowledge of customs regulations, trade agreements, tariffs, and relevant legislative changes affecting freight movement. • Oversee classification of goods (HS codes), valuation, duty and VAT calculations, and permit/license requirements, including ITAC permits and customs codes. • Ensure the correct application of Incoterms and manage all bonded and transit documentation, including RIT and Road Bond acquittals. • Work collaboratively with internal teams (operations, sales, warehousing) and external stakeholders (clients, agents, border authorities) to optimize clearance processes. • Provide training and mentorship to both junior and senior customs staff, ensuring comprehensive knowledge of the Customs Tariff and procedures. • Monitor team performance using KPIs and drive continuous improvement in speed, accuracy, compliance, and client satisfaction. • Represent the company during audits or investigations related to customs compliance; ensure accurate record-keeping and audit readiness. • Handle and resolve client and network customs-related queries efficiently and professionally. • Manage and finalize all customs refund applications. • Maintain and update the Warehouse Bond Books weekly to ensure compliance and accuracy. • Organize and oversee all statutory customs-related matters, ensuring national consistency in processes and compliance. • Develop, implement, and enforce streamlined customs procedures across all branches; ensure alignment with SARS requirements and internal standards. • Conduct monthly reviews with national customs managers to align on compliance, performance, and procedural updates. • Facilitate regular communication, and provide feedback and regulatory updates to internal teams. • Ensure all branches operate in full compliance with codes and customs regulations, including conducting internal audits where necessary. • Identify and recommend process improvements and system enhancements to improve efficiency and reduce delays or penalties. • Carry out any other delegated tasks as assigned by the repo

Qualifications and Experience: • Matric certificate (required); relevant tertiary qualification in International Trade, Logistics, or Customs Compliance (preferred). • Minimum 5–7 years' experience in customs clearing within freight forwarding, with at least 2–3 years in a leadership or managerial role. • In-depth understanding of customs laws, tariff schedules, and import/export procedures. • Proficient in customs systems such as EDI, CargoWise, or similar platforms. • Solid experience with import/export procedures via air, sea, and road. • Strong understanding of incoterms, bonded cargo, temporary imports/exports, and permits (e.g., ITAC, NRCS, etc.). Key Competencies: • Strong leadership and team management skills • High attention to detail and accuracy • Excellent problem-solving and decision-making capabilities • Effective communication and interpersonal skills • Ability to work under pressure and meet deadlines • Strong organizational and planning abilities • Client-focused mindset with strong ethics and integrity
Niveau d'études min. requis : Licence ou équivalent

2026-9980 - SEA EXPORTS MANAGER M/F

Mon, 15 Jun 2026 14:43:08 Z

Fonction : FREIGHT FORWARDING/MANAGEMENT FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. Manage the teams handling Sea Export out of Kenya. • Keep the team informed of the changes/evolutions & communicate the necessary internal alignments, objectives. • Evaluate the subordinates performance. • Develop the skills of the employees. • Implement good conditions (procedure) of the case transfer in case of organization changes within the team. 2. Build the Middle office organization, expertise, the means and ensure the standard process are in place. • Ensure the organization, the expertise and the means are in line with the objectives given by the Manager. • Regularly review the Standard Operating Procedure (SOP) and ensure alignment to serve customers. • Control the implementation of the SOP by MO team, Quality audit (internal and external) and by continually monitoring it against the approved action plan. 3. Coordinate and monitor operations. • Monitor the quality of service provided to the clients. 4. Control and manage the risks. • Ensure the risk control framework is in place. • Implement all actions to ensure minimal extra/ additional charge exposure. • Ensure our agreed contractual KPIs with the clients and internal KPIs are met. • Implement all actions to ensure minimal disbursements exposure (compliance classification procedures, application of proper billing and expenses posting to the files and manage the risk (focus on debit). •Assist the customer disputes process in coordination with the Front Office and Back Office (Legal, Insurance) and implement actions to neutralize the repetition of root causes. •Ensure the proper insurance cover, of our services including our own means or contracted, is in place with the Back-Office support (Insurance). 5.Inform Management • Identify critical customers (cargo nature, volumes, financial position, key account ...) and put in place the conditions for a specific operations monitoring as appropriate. • Collect the information relating to risks Operation (including customs issues) and provide a monthly summary to the Manager. •Prepare and communicate a monthly report to the Manager regarding the performance of the department and the outlook for coming months, taking into account market forces (customers, competitors ...)

1. Business Degree 2. Diploma in Clearing & Freight Forwarding or related field 3. 5 years in a busy C & F company handling Sea Exports in a managerial role
Niveau d'études min. requis : Licence ou équivalent

REF5/ AGENT D'EXPLOITATION-8522 - Agent d'exploitation multimodale H/F

Thu, 11 Jun 2026 07:13:40 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Organiser les opérations de transport et de logistique en assurant les tâches opérationnelles et administratives nécessaires pour garantir le bon déroulement des expéditions. Son rôle est essentiel pour assurer la fluidité des processus et la satisfaction des clients tout en respectant les normes réglementaires, de qualité et de sécurité.

Formation Transport& logistique : commerce international Bonne maîtrise des outils bureautiques et informatiques de base (Outlook, Word, Excel). -un bon sens d'organisation -sérieux
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Bilingue
Langue / Niveau :
ANGLAIS : Professionnel

2026-9964 - Sea freight & Road Transport Manager M/F

Tue, 09 Jun 2026 06:05:50 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
KEY RESPONSIBILITIES 1. Manage and lead Middle Office (MO) teams handling Sea freight Imports/Export and Road freight imports. Export into/ from Ethiopia. • Keep the team informed of the changes/evolutions & communicate the necessary internal alignments, objectives (objectives given by top management) • Evaluate the subordinate's performance • develop the skills of the employees • Implement good conditions (procedure) of the case transfer in case of organization changes within the team. • Ensure the new incoming staff policy is in place as well the training. • Define and control absences. • Approve the job opening form and prepare the hiring in collaboration with the BU head. • Manage litigation within the responsibility perimeter • Provide quotation for existing clients. • Work Closely with the Commercial team for existing contract extension. 2. Build the MO organization, expertise, the means and ensure the standard process are in place • Ensure the organization, the expertise and the means are in line with the objectives given by the Head of BU (review at least once a year during the budget) • Monitor the investments within the perimeter responsibility (defined during budget) and control the good use of allocated facilities. • Regularly review the Standard Operating Procedure (SOP) and ensure alignment to serve customers. • Control the implementation of the SOP by MO team, Quality audit (internal and external) and by continually monitoring it against the approved action plan. 3.Pilot the service offer • In collaboration with the Front Office, support the preparation of service proposals/ tender bids considering the current market, its evolution, the organization, the activity profitability as well the risk level. • Support the Front Office actions by providing the required expertise • Approve the complex quotes (technical risk, sensitive client, high profitability …) after the N-1 input • Support the money collection lead by Finance and subordinate when required • Review the Clients' credit limit and submit it to the Head of the BU and CFO 4.Coordinate & Monitor Operations • Coordinate the actions of several MO sections /departments, Front Office and Back Office • Embrace the role of being the privileged interlocutor to the managers of other business units at branch and country level. • Monitor the quality of service provided to the clients (internal as well as external) and take appropriate action to achieve the service the clients are paying for. • Ensure the target budget (gross margin, cost, OR, ROI, disbursement, DSO) as well the operation target (Transit time, exhaustiveness, timeliness) are achieved • Break down and operationalize the MO priorities and support their development

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally. In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9965 - Senior Transport Coordinator M/F

Tue, 09 Jun 2026 06:04:23 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. MAIN TASKS AND RESPONSIBILITIES DETAILS  Responsible for overseeing all transport matters related to imports and exports including truck allocations  Oversee the time of delivery of goods.  Maintain delivery schedules and track deliveries to ensure delivery is met.  Update and provide tracking information to customers as well as to internal managers.  Monitor and report driver issues such as accidents, safety concerns or licensing issues.  Analyze delivery costs and recommend more cost-effective methods of transportation.  Negotiate contracts with outside transportation companies, handle customer complaints, and investigate delivery issues. These may include damaged products and late or lost deliveries.  Ensure the high level of customer service is emphasized at all levels.  Carry out all coordination responsibilities in accordance with the organization's policies and procedures.  Develop policies and procedures for transport supplier selection as needed.  Review staff requirements and participate in recruiting activities, training and scheduling of personnel.  Provide staff performance reviews and resolve employee problems.  Ensure drivers perform all their necessary tasks and responsibilities.  Maintain frequent contact with management staff and employees regarding transport requirements.  Provide checks and balances for transport management of the company.  Assist in the development and use of budget/fiscal and inventory control programs.  Ensure all administrative requirements are completed in a timely manner.  Mentor and assist employees engaged in transport and driving.  Conduct weekly / monthly safety meetings.  Manage Drivers 2. REQUIRED SKILLS AND QUALIFICATIONS:  Degree in Logistics & supply chain Management or Transport management  5 years of relevant experience  Computer literacy  Good time management and organizational skills ability to adhere to deadlines  Excellent attention to detail, with the ability to maintain a high level of accuracy.  Ability to assume responsibility and act on own initiative.  Ability to organize and plan own work  Good Email communication 3. PERSONAL QUALITIES REQUIRED  Team player.  Self-Starter.  Problem Solver.  Ability to work to tight deadlines.  Ability to work as a team to a common goal.

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally. In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Professionnel

2026-9966 - OPERATION MANAGER M/F

Tue, 09 Jun 2026 05:58:08 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. MAIN TASKS AND RESPONSIBILITIES DETAILS • Overseeing the daily operations and improving operating procedures for optimal efficiency • Assessing and enhancing the efficiency of internal and external operational processes • Leading and motivating staff to achieve organizational objectives • Mentoring and inspiring employees to key into the vision of management • Establishing policies that improve and promote company vision and culture • Evaluating company performance and recommending strategies to improve results • To ensure smooth management of the operations department • Dedication to customer satisfaction and total quality management • Responsible for Air Freight, Sea Freight and Transport operations • Tight operational control to ensure maximum efficiency and profit on shipments • Ensure any client requests or disputes are reviewed and actioned promptly • Ensure that supplier invoices are approved, processed and sent to accounts • Ensure all overseas invoices are approved, processed and sent to accounts. • Ensure that all netting queries are addressed and answered. • Assist in addressing requests and avoiding the use of second requests or escalation of requests by overseas offices • To encourage a team environment and develop a positive culture within the operations dept. • Ensure procedures issued by management are communicated and implemented to all operational staff when undertaking daily duties • Ensure staff performance is monitored regularly, and performance issues are raised immediately and in the correct format. • Undertaking any other duties which may be requested by the line manager. 2. Essential Requirement: • Extensive knowledge in all aspects of Freight Forwarding • Knowledge of the local transport industry environment • Demonstrate leadership and people skills • Sound interpersonal and communication skills to liaise with staff of various levels • Ability to achieve objectives and meet deadlines • Understanding of accounting procedures • Ability to competently step into various roles as required. • Ability to prioritize and multi-task • Computer skills • Good time management and organizational skills ability to adhere to deadlines • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus with 8 years of related experience

AGL Logistics Ethiopia S.C. With a presence in Ethiopia for over ten years, AGL Logistics Ethiopia is a pillar of the country's logistics sector. With eight sites strategically located throughout the country, the company offers a full range of services to support businesses, both locally and internationally. In addition to its logistics expertise, AGL is also an employer committed to development in Ethiopia. The company plays an active role in creating employment opportunities by establishing local content contracts with local stakeholders, in line with the Ethiopian authorities' initiatives to promote economic transformation and diversification. AGL also employs more than 120 Ethiopian staff, whom it supports through training and career development programmes.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9961 - Responsable Coordination et Performance Fret Aérien (H/F)

Fri, 05 Jun 2026 14:16:16 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
CONTEXTE DE RECRUTEMENT Dans le cadre du renforcement des activités de fret aérien au siège, vous intervenez en support direct du Directeur Fret Aérien. Vous contribuez au pilotage, au suivi de la performance et au développement des activités aériennes (transit, GSA, GHA et charter) à l'échelle du réseau Afrique. Vous aurez plus précisément la responsabilité de : • Accompagner les agences dans le suivi et l'optimisation des opérations aériennes • Assurer la cohérence des pratiques opérationnelles et contribuer à leur amélioration • Participer à la mise à jour et à la mise en œuvre des procédures opérationnelles • Apporter un support aux équipes locales dans la préparation des audits et inspections • Consolider et analyser les données d'activité (volumes, marges, compagnies, routes) • Contribuer au reporting mensuel et au suivi des KPI • Garantir la fiabilité des données et améliorer les outils de suivi • Assister le suivi des relations avec les compagnies aériennes • Participer aux cotations réseau et aux projets charter • Contribuer au développement commercial et aux appels d'offres • Participer à la structuration de l'offre aérienne • Contribuer à des projets transverses (performance, digitalisation)

PROFIL - Titulaire d'un Bac+5 en transport, logistique ou commerce international Minimum 3 ans d'expérience en fret aérien, transit ou activités GSA/GHA - Bonne compréhension des opérations import/export et environnement compagnies - aériennes - Maîtrise d'Excel (Power BI apprécié) - Anglais professionnel requis - Qualités : rigueur, esprit d'analyse, autonomie, bon relationnel
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9953 - Agent d'Exploitation Freight Forwarding - Control Tower H/F

Thu, 04 Jun 2026 10:08:49 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
MISSIONS Gérer un dossier d'exploitation en Commission de Transport maritime& aérien , pour des clients spécifiques, au sein d'une organisation en Control Tower ▪ Réception d'un ordre de transport en provenance d'un client sous contrat ou occasionnel. ▪ Gestion du process d'Expediting lié au contrat avec le client ▪ Vérification de la faisabilité à pouvoir traiter le dossier : compte fournisseur enregistré et mandat de représentation en douane existant. ▪ Ouverture du dossier d'exploitation dans le TMS ▪ Vérification ou obtention de l'exhaustivité et la conformité des documents du fournisseur, ou du clients, nécessaires pour réaliser expédition. ▪ Transmettre tous les documents, communiquer les instructions et s'assurer de l'effectivité des prestations confiées aux partenaires de référence du contrat et autres ou sous -traitants : Douane / Transporteur / Entrepôt / Organisme de vérification ou émetteur d'attestations liées à l'expédition. ▪ Booking auprès de la compagnie maritime / aérienne ▪ Organiser le positionnement du conteneur ou l'enlèvement des marchandises ▪ Assurer en temps réel la communication sur le déroulement du dossier avec le client et/ou son fournisseur, le réseau. ▪ Réception des documents de transport (MBL, HBL, MAWB, HAWB) ▪ Gestion des Bordereaux de Suivi de Cargaison ▪ Emission de la facture au client ▪ Envoi des documents au client ou au réseau. ▪ Gestion des factures fournisseurs, réception, vérification, imputation au dossier, transmission à la comptabilité ▪ Respecter les SOP mise en place dans le cadre de la gestion d'un client sous contrat ▪ Reporter dans le système toutes les actions / évènements requis pour le monitoring des flux dans le cadre du contrat avec le client. ▪ Être force de proposition auprès de son N+1 pour des suggestions d'améliorations de l'exploitation d'un trafic sous contrat. ▪ Respecter toutes les consignes ou procédures opérationnelles et financières de l'entreprise.

PROFIL ▪BAC + 2/+ 3 en Transport / Logistique / Commerce International ▪2 à 3 ans d'expérience dans une activité similaire, de préférence en transit maritime export ▪Anglais courant ▪Maîtrise des outils du pack Office ▪Expérience dans l'utilisation d'un TMS opérationnel SAVOIR ÊTRE ▪Rigoureux et méthodique ▪Sens de l'écoute ▪Sens du travail en équipe. ▪Bon relationnel pour une communication fluide avec la clientèle.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-9952 - Training & Technical Support Specialist M/F

Thu, 04 Jun 2026 09:27:41 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDI
Description du poste :
MISSIONS 1.1. Purpose The Training & Technical Support Specialist is responsible for designing, delivering, and supporting training programs and providing technical assistance to ensure effective implementation of QHSE systems, operational procedures, and digital tools across AGL operations. This role strengthens competency development, operational compliance, and system adoption, ensuring personnel are equipped with the knowledge and tools required to perform safely, efficiently, and in alignment with AGL standards and international best practices. This role is key in building a competent, compliant, and high-performing workforce, ensuring that AGL's operational excellence is supported by strong technical capability and continuous learning. 1.2. Scope The role is based in Kigali and reports to the Service Line Manager at the AGL Expertise Center in Kigali. Its scope covers support to AGL entities across technical assistance, training, audits, and implementation of QHSE systems, procedures, and digital tools. 2.1. Key responsibilities 2.1.1. Training Design and Development • Develop and implement training plans and competency frameworks aligned with QHSE standards (ISO 9001, ISO 14001, ISO 45001), operational procedures, and client requirements. • Design and maintain training materials, including presentations, manuals, standard operating procedures, e-learning modules, and training guidelines. • Ensure that training content is adapted for multilingual delivery, particularly in English and French. 2.1.2. .Training Delivery and Facilitation • Deliver classroom, on-site, and virtual training sessions across business lines • Deliver refresher and specialized technical training tailored to operational needs. • Apply adult learning principles and practical, scenario-based approaches 2.1.3. Technical Support and System Implementation • Provide technical support to operational teams on QHSE procedures, compliance requirements, and digital tools, including reporting systems, dashboards, and incident management platforms. o QHSE procedures and compliance requirements o Digital tools (reporting systems, dashboards, incident management systems) • Support the rollout and adoption of new systems, procedures, and corporate initiatives across AGL entities. o New systems, procedures, and corporate initiatives • Troubleshoot user challenges and provide hands-on guidance 2.1.4. Competency Assessment and Monitoring • Develop and manage training matrices and competency records • Conduct training needs analysis across AGL entities • Evaluate training effectiveness through assessments, participant feedback, performance indicators, and field observations. o Assessments and feedback o Performance indicators and field observations 2.1.5. Documentation and Compliance • Maintain accurate and up-to-date training records, attendance logs, and competency documentation. The list is not Exhaustive

PROFILE 2.3. Qualifications & Experience 2.3.1. Education • Bachelor's degree in occupational health & safety, Engineering, Education, or related field • A professional training certification would be an advantage. 2.3.2. Certifications • NEBOSH (IGC or Diploma preferred) • ISO awareness or Lead Auditor (9001, 14001, 45001) • Train-the-Trainer certification (highly desirable) 2.3.3. Experience • Minimum 3–5 years in training, QHSE, or technical support roles • Experience in logistics, oil & gas, ports, or infrastructure sectors preferred • Demonstrated experience in delivering structured training programmes and supporting system implementation and user adoption. o Delivering structured training programs o Supporting system implementation and user adoption 2.3.4. Languages • English – Fluent (written and spoken) • French – Professional working proficiency or fluent 2.3.5. Technical Competencies • Strong knowledge of QHSE standards (ISO 9001, ISO 14001, ISO 45001) and training design and delivery methodologies. o QHSE standards (ISO 9001, 14001, 45001) o Training design and delivery methodologies • Proficiency in Microsoft Office, particularly Excel and PowerPoint, as well as learning management systems and other digital tools. o Microsoft Office (especially Excel and PowerPoint) o Learning management systems (LMS) and digital tools • Ability to simplify complex technical concepts for diverse audiences 2.3.6. Behavioural Competencies • Excellent communication and facilitation skills • Strong interpersonal and coaching ability • Structured and detail-oriented • Adaptability in multicultural environments • Problem-solving and hands-on approach 2.4. Key Performance Indicators (KPIs) • Training completion rates against the approved plan • Competency compliance levels across teams and entities • Training effectiveness scores based on assessments and feedback • Reduction in incidents linked to competency gaps • User adoption rates of systems and procedures 2.5. Working Conditions • Based in Kigali with regional travel as required • Frequent interaction with operational managers, QHSE managers, and support functions • Combination of office-based and field-based activities 2.6. 3.6. Strategic Impact The Training and Technical Support Specialist plays a strategic role in strengthening operational capability, compliance, and system adoption across AGL. By improving workforce competence, standardising training practices, and supporting the effective use of QHSE processes and digital tools, the role contributes directly to safer operations, improved audit readiness, stronger operational performance, and a culture of continuous learning throughout the organisation.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-9937 - Operador de Balança - Beira M/F

Mon, 01 Jun 2026 11:55:39 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
O Operador de Balançaa é o profissional responsável por controlar e registar com precisão o peso de camiões, contentores e mercadorias no processo de importação e exportação. O profissional trabalhará em ambiente de armazém e deverá garantir que todos os procedimentos são cumpridos de forma segura, eficiente e conforme as normas operacionais. Operação da Balança: • Operar a balança para pesagem de camiões e contentores. • Registar os dados de peso no sistema (entrada e saída). • Conferir documentos de transporte, guias e ordens de carga. • Coordenar com a equipa de armazém para assegurar o fluxo correto das operações. • Reportar anomalias, diferenças de peso ou irregularidades. Segurança no Trabalho: • Seguir rigorosamente as normas de segurança do trabalho e usar os Equipamentos de Proteção Individual (EPIs) adequados. • Sinalizar a área de trabalho para prevenir acidentes com pedestres e outros veículos. • Atuar de forma consciente e responsável para evitar incidentes.

• Ensino Fundamental completo. • Curso de Operador de Máquinas Pesadas, com foco em Pá Carregadeira. • Carteira Nacional de Habilitação nas devidas categorias. • Experiência comprovada na operação de pá carregadeira. • Boa coordenação motora e reflexos rápidos. • Conhecimento das normas de segurança. • Capacidade de interpretar informações do painel da máquina. • Conhecimento básico em mecânica para a realização de inspeções diárias.
Niveau d'études min. requis : BAC

2026-9914 - Warehouse Shift Supervisor M/F

Tue, 19 May 2026 08:11:01 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Physical Inventory Management of Warehouse according to the procedures and guidelines

• Coordinate Picking, scanning and preparation of orders for dispatch. • Must perform Super Counting Function as per operational requirement. • Inspect stock for damages and any other quality defects. Report defects to Supervisor. • Any stock shortages/wrong bin locations need to be reported to Supervisor. • Pick stock in accordance with Pick slip. • Ensure correct stock and quantity is picked from correct location. • Check products for damages, correct quantity as well as correct item code. • Report all deviations to Supervisor. • Ensure all orders are clearly identifiable when picked • Any other reasonable task required by client or Supervisor / manager. • Adherence to all warehouse SOP's • Receive picked orders from staging area (packing) • Verify quantities. • Check for correctness of part number. • Check items for damages. • Ensure all required documentation is generated and attached to the cartons / shipment. • Reporting of all deviations in an order as required by warehouse SOP's. • Must be available to work overtime when required. • Must be available for periodic stock takes (compulsory) • Housekeeping ➢ Organize warehouse and work area for orderliness (Clean Aisle Policy) ➢ Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat. ➢ No cell phones, electronic devices or loose jewellery on the floor • Any other reasonable task required by Client or Supervisor/Manager Minimum Education and Experience Requirements: • Matric • Minimum 2 years' experience in warehouse environment
Niveau d'études min. requis : BAC

2026-9909 - Picker M/F

Mon, 18 May 2026 11:49:34 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Ensure accurate and complete Order Fulfilment.

• Pick stock in accordance with Pick Slip • Ensure correct stock and quantity is picked from correct location • Ensure proper hand over is done to Packing team • Check products for damages, correct quantity as well as correct stock number • Report all deviations found to Supervisor • Ensure all orders are clearly identifiable when handed over to Packing team • Inspect stock for damages and any other quality defects • All such defects need to be reported to the Supervisor • Any stock shortages / wrong bin location needs to be reported to the Supervisor/ Inventory Team. • Any other reasonable task required by client or Supervisor / Manager • Adherence to all warehouse SOP's • Housekeeping Minimum Education and Experience Requirements: • Matric preferred • 1 -2 years' experience in the warehouse environment
Niveau d'études min. requis : BAC
Langue / Niveau :
ANGLAIS : Professionnel

2026-9908 - Packer

Tue, 19 May 2026 07:56:07 Z

Fonction : FREIGHT FORWARDING/CONTRACT LOGISTICS
Type de contrat : CDI
Description du poste :
Packing, Invoicing, Dispatch, Housekeeping 6s.

• Receive picked orders from staging area. • Check order against pick slip (AA)/ Scan items with system (PT). • Verify quantities. • Check for correctness of part number. • Check items for damages. • Pack orders in such a way as to prevent damages during transportation. • Generate invoices for completed orders. • Achieve 300 lines per day. • Ensure all required documentation is generated and attached to the cartons / shipment. • Ensure that all outer cartons are sealed correctly with security tape and labels. • Reporting of all deviations in an order as required by warehouse SOP's. • Adherence to all warehouse SOP's • Housekeeping. • Report discrepancies (damages, short/over) • Any other reasonable task required by Supervisor / Manager Minimum Education and Experience Requirements: • 1-3 years' experience in warehouse handling the specific product.
Niveau d'études min. requis : BAC
Langue / Niveau :
ANGLAIS : Professionnel

2026-9901 - WAREHOUSES COODINATOR M/F

Fri, 15 May 2026 08:38:31 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDI
Description du poste :
O/a Coordenador/a de Armazéns é responsável por assegurar a gestão eficiente, eficaz, segura e organizada das operações de armazenagem, garantindo o correcto fluxo de mercadorias desde a recepção até à expedição, bem como a adequada gestão de inventário, da equipa sob sua responsabilidade e dos equipamentos operacionais. Principais responsabilidades • Coordenar as actividades de recepção, armazenamento e expedição de mercadorias; • Garantir a correcta preparação e envio de mercadorias, incluindo toda a documentação de suporte; • Coordenar as ordens de trabalho, incluindo processos de embalagem e entrada de produtos em stock; • Organizar e assegurar a documentação necessária para a liberação de mercadorias, em articulação com as diferentes áreas envolvidas nas operações de armazém; • Assegurar o registo rigoroso de todas as movimentações de inventário no sistema; • Realizar o controlo de inventário e a reconciliação de stock; • Preparar e disponibilizar relatórios operacionais para clientes; • Monitorar, avaliar e reportar o desempenho da equipa sob sua responsabilidade; • Desenvolver, implementar e manter instruções de trabalho e procedimentos operacionais; • Ajustar e otimizar os fluxos de trabalho de acordo com as necessidades operacionais; • Garantir o cumprimento das políticas internas, bem como das normas de higiene e segurança no trabalho; • Assegurar a utilização eficiente e responsável dos recursos operacionais; • Colaborar com outros departamentos, promovendo o alinhamento das actividades e a eficiência operacional.

• Mínimo de 5 anos de experiência em supervisão e coordenação de operações de armazém na área de logística; • Forte capacidade de liderança e gestão de equipas; • Excelentes competências de planeamento e organização; • Sólidos conhecimentos de processos logísticos e operacionais; • Bons conhecimentos de Qualidade, Higiene e Segurança no Trabalho; • Perfil proativo, ágil e com forte capacidade de resolução de problemas; • Centrado na satisfação do cliente; • Bons conhecimentos de informática; • Domínio das línguas portuguesa e inglesa.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
PORTUGAIS : Bilingue
Langue / Niveau :
ANGLAIS : Courant