Export RSS des offres - Seulement les offres à la une : Non / Pays : Afrique-->Bénin, Afrique-->Kenya, Afrique-->Rwanda

2026-10401 - SENIOR TRANSPORT COORDINATOR M/F

Thu, 24 Sep 2026 06:54:14 Z

Fonction : FREIGHT FORWARDING/SOLUTIONS
Type de contrat : CDD
Description du poste :
The Senior Transport Coordinator is responsible for planning, coordinating, and monitoring transportation activities to ensure efficient, cost-effective, and timely delivery of goods. The role involves managing transport operations, fleet utilization, transporter relationships, compliance, and service delivery while ensuring customer satisfaction and operational excellence. 1. Transport Planning & Coordination • Coordinate daily transport operations and truck allocations. • Plan vehicle utilization to optimize fleet capacity and minimize costs. • Monitor dispatch schedules and ensure timely delivery of cargo. • Coordinate with warehouses, customers, and transport providers to ensure smooth operations. • Manage route planning and load optimization initiatives. 2. Fleet & Transporter Management • Monitor transporter performance against agreed KPIs. • Maintain relationships with transport service providers and third-party logistics (3PL) partners. • Ensure sufficient truck availability to meet business demand. • Track fleet utilization, turnaround time, and vehicle productivity. • Support contract management and transporter onboarding processes. 3. Operational Monitoring • Monitor shipments from loading to final delivery. • Investigate delivery delays, accidents, and service failures. • Implement corrective actions to improve transport performance. • Ensure accurate tracking and reporting of transport activities. • Manage escalation of operational challenges affecting service delivery. 4. Cost Control & Budget Management • Monitor transport costs and identify cost-saving opportunities. • Validate transport invoices and supporting documentation. 5. Compliance & Safety • Ensure compliance with transport regulations, company policies, and customer requirements. • Monitor vehicle licensing, insurance, permits, and statutory compliance. • Promote a strong safety culture among drivers and transporters. • Investigate incidents and implement preventive measures. • Ensure compliance with road safety and cargo handling standards. 6. Reporting & Performance Management •Prepare daily, weekly, and monthly transport performance reports. • Analyse operational data and provide management insights. • Track key performance indicators (KPIs) including: On-Time Delivery, Vehicle Utilization, Turnaround Time, Fleet Availability. 7. Stakeholder Management •Liaise with Internal customers i.e. Freight Forwarding Operators regarding delivery schedules and service issues. • Coordinate with warehouse, Freight Forwarding Operators and supply chain teams on delivery schedules • Participate in continuous improvement initiatives.

1.Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or related field. 2. 5 years of experience in transport, logistics, or fleet management. 3. At least 3 years in a supervisory or coordination role. 4. Experience managing third-party transport providers and large-scale distribution operations.
Niveau d'études min. requis : Licence ou équivalent

2026-10398 - SALES EXECUTIVE M/F

Wed, 23 Sep 2026 07:21:38 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
The role is responsible for generating qualified sales opportunities, converting prospects into active customers, growing cargo volumes and revenue, and maintaining strong customer relationships across the CFS market. 1. Sales & Business Development • Identify, profile and prospect new customers and business opportunities within the CFS, logistics, shipping and cargo-handling market. • Develop and maintain a structured database of prospective and existing customers. • Conduct regular customer visits, calls, meetings and other business development activities. • Generate qualified leads and actively convert prospects into customers. • Develop individual sales plans aligned to agreed commercial priorities and targets. 2 Customer & Account Management • Build and maintain strong relationships with existing and prospective customers. • Develop a clear understanding of customers' cargo profiles, business requirements and service expectations. • Maintain regular engagement with customers to identify opportunities for increased volumes and additional services. • Identify opportunities for cross-selling and up-selling relevant CFS and related services. • Monitor customer activity and proactively identify risks to retention or declining business. • Follow up on customer concerns and coordinate resolution with the relevant internal teams. 3. Sales Pipeline & Conversion • Maintain an accurate and up-to-date sales pipeline covering leads, prospects, opportunities, quotations, proposals and conversions. • Ensure sales opportunities are actively progressed with clear next actions and expected closure dates. • Follow up systematically on quotations, proposals, RFQs and other commercial opportunities. • Record customer interactions, sales activities and opportunities in the approved CRM or sales tracking system. • Monitor conversion performance and identify factors affecting successful or lost business. 4.Revenue & Cargo Volume Growth • Achieve agreed individual sales, revenue and business development targets. • Drive growth in CFS cargo volumes from both new and existing customers. • Identify opportunities to increase business from existing accounts. 5.Market & Competitor Intelligence • Monitor developments within the Mombasa port, CFS, shipping and logistics market. • Track competitor activity, service offerings, pricing trends and customer movements. • Identify emerging opportunities arising from changes in trade flows, cargo volumes and customer requirements. 6. Sales Reporting & Performance Management • Prepare accurate and timely sales activity and performance reports as required. • Track customer visits, prospects, leads, RFQs, proposals, conversions and revenue performance. • Monitor individual performance against agreed sales and business development targets. • Maintain accurate customer databases, sales trackers and CRM records

• Bachelor's degree in Sales, Marketing, Business Administration, Logistics, Supply Chain Management or a related field. • Professional qualification in Sales and Marketing will be an added advantage. • Minimum 3 years' experience in sales or business development, preferably within CFS, clearing and forwarding, freight forwarding, shipping, transport or a related logistics environment. • Proven experience in B2B sales, customer acquisition and account development. • Demonstrated experience in building and maintaining customer relationships. • Experience working with CFAs, importers/exporters, shipping lines, cargo owners or other logistics stakeholders will be an advantage. • Proven ability to work against sales, revenue or volume-based targets. • Good understanding of the Mombasa port and logistics environment will be an advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-10393 - AIDE COMPTABLE CLIENT H/F

Mon, 21 Sep 2026 16:07:20 Z

Fonction : FINANCE & AUDIT/COMPTABILITE
Type de contrat : CDD
Description du poste :
Dans le cadre du renforcement de son équipe, Bénin Terminal lance le recrutement d'un Aide Comptable Client. Mission principale : Assurer le suivi comptable des comptes clients, des encaissements et des rapprochements bancaires, ainsi que l'analyse des créances. Responsabilités principales : • Suivi quotidien des encaissements ; • Comptabilisation des encaissements ; • Lettrage des comptes clients ; • Analyse mensuelle de la balance âgée client ; • Analyse des avoirs et des crédits sur les comptes clients ; • Réconciliation des comptes clients ; • Réconciliation des comptes intercos avec les filiales du groupe ; • Identification des écarts de soldes entre les comptes réciproques ; • Rapprochements bancaires ; • Préparation des tableaux d'analyse des créances pour les Comités clients ; • Analyse des paiements des clients via GUCE et lettrage des comptes ; • Classement et archivage des pièces comptables.

Profil recherché • Formation supérieure Bac+3 en comptabilité et gestion, finances, gestion des entreprises ou domaine connexe ; • Expérience significative d'un (01) à deux (02) ans au moins en comptabilité, finances ; • Maitriser le fonctionnement des comptes 411 « clients » et 419 « Avance client » tel que prévu dans le référentiel comptable SYSCOHADA Révisé ; • Être capable d'analyser les relevés des comptes clients « 411100 », ainsi que les relevés des comptes avance client « 419100 » et des comptes de retenues AIB ; • Avoir fait au cours des expériences passées des rapprochements bancaires, des réconciliations de comptes et des lettrages de comptes tiers ; • Maitriser les outils de Microsoft (Word, Excel, Outlook) ; • Maitriser un logiciel comptable ; • Disposer de bonnes capacités de communication et une aisance relationnelle ; • Pouvoir collaborer, se dépasser et à travailler sous pression ; • Être rigoureux et dynamique ; • Être de bonne moralité • Esprit structuré, capacité d'analyse et de synthèse. Dossiers de candidature : Les personnes intéressées par le présent avis sont invitées à envoyer leurs dossiers de candidature comprenant une lettre de motivation, un curriculum vitae détaillé et actualisé, une copie du diplôme requis ou des attestations de formation, les preuves de l'expérience, une copie de la carte d'identité en cours de validité, au plus tard le 28 septembre 2026.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10389 - GENERAL ACCOUNTANT M/F

Mon, 21 Sep 2026 08:34:31 Z

Fonction : FINANCE & AUDIT/COMPTABILITE
Type de contrat : CDI
Description du poste :
Maintain accurate books of accounts. 1. Posting of general accounting Journals • Ensure proper classification and posting of expenses into correct GL accounts. • Review completeness of accruals, provisions, and prepayments monthly. • Ensure supporting schedules for allocated accounts are prepared and shared on time. • Review accuracy of standing charges. • Conduct full trial balance review and maintain up-to-date supporting schedule • Ensuring journals are properly approved before booking • Matching general ledgers 2. Month-End, Annual Reporting, Audit & Budgeting • Ensure accurate cost allocation for assigned accounts monthly. • Prepare and share accrual and prepayment reports monthly. • Ensure all provisions are accurate, reviewed, and posted on time. • Provide supporting schedules during month-end, budget preparation, tax audits, and internal/external audits. • Support Financial Controller (FC) on reporting, including Net Working Capital (NWC) and Forex impact analysis. 3. Tax Filing & General Ledger Management • Follow up on supplier invoices rejected on iTax and ensure resolution monthly. • Ensure matching of VAT accounts and timely resolution of discrepancies. • Ensure monthly upload and reconciliation of auto-populated VAT. • Investigate and resolve inconsistencies between iTax and local books with clear explanations and timelines. • Ensure VAT and WHT are filed in good time • Prepare and submit payroll byproducts. Eg Nssf, Nhif, AHL,Nita and other payroll related deductions • Ensure clean tax accounts in SAP 4. Approval of Disbursement Costs and general expenses • Ensure all invoices are fully supported by relevant documentation (RCNs, POs, Delivery Notes, Payment Passes, Inbound Sheets, Billing). • Confirm that cost recovery has been done before invoice approval; document any variances. • Raise disputes with operations and follow up for timely resolution within agreed deadlines. • Ensure proper coding of General expenses in SAP • Ensure proper cost allocation of cost 5. Inventory Management • Provide reports on cyclical and year-end stock counts. • Support business control in inventory reconciliation and variance analysis. 6. Bank reconciliations • Prepare monthly bank reconciliations • Review and resolve reconciling items in bank reconciliations • Liaise with treasury to close outstanding items in the bank reconciliations 7. Other Matters • Any other responsibilities as may be assigned by Financial Controller or Senior Management.

• Bachelor's degree in commerce or any Finance/Accounting related course. • CPA (K), ACCA, CFA or equivalent • Minimum 2 years in a similar role
Niveau d'études min. requis : Licence ou équivalent

2026-10383 - WAREHOUSE SUPERVISOR SEZ M/F

Fri, 18 Sep 2026 07:04:47 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDD
Description du poste :
Based in Nairobi and reporting to the Warehouse Controller,the role will be responsible for:- 1. Operations 1.1Allocate equipment, warehouse space and personnel in accordance with warehouse managers planning schedule. 1.2 Conduct daily operations / toolbox meetings with relevant warehouse teams. 1.3 Conduct daily spot checks to ensure warehouse staff adhere to rules and procedures as published in the relevant operations SOP. 1.4 Co-ordinate inbound, storage and outbound activities of shipments in a timely and efficient manner. 1.5 Ensure correct stacking and storage procedures are adhered to as per SOP and warehouse manager instruction. 1.6 Perform monthly stock takes in accordance with SOP. 1.7 Issuing of gate passes and delivery notes per truck/activity 1.8 Preparation of manual goods receipt and dispatch notes. 2.Safety 2.1 Ensure that all QHSE regulations are complied with to ensure safe working conditions and practices within the warehouse and yard. 2.2 Ensure security procedures are adhered to as per SOP in warehouse at all times and perform daily checks for compliancy. 3. Documentation 3.1 Ensure that warehouse staff archives documentation correctly and in a timely manner. 3.2 Counter sign all stack cards, tally sheets and stock take sheets to ensure stock accuracy. 3.3 Maintain catalogue of all items with dimensions available from warehouse. 4.Reporting 4.1 Provide reports as per warehouse manager /clients requirements. 4.2 Process receiving, discrepancy, and damage reports as needed. 5.Personnel 5.1 Supervise permanent and casual staff in the warehouse to ensure their job activities are performed correctly. 6.Other 6.1 Ensure warehouse cleanliness and that warehouse-cleaning roster is up to date all times. 6.2 Carry out all delegated tasks from warehouse manager. 6.3 Participate in budget development and exercise budgetary control over warehouse operations. 6.4 Evaluate complaints received on shipments of equipment and stock, and take appropriate action

• Tertiary education in either logistics or supply chain management • 2 years' experience in supply chain with specific focus on warehousing
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9792 - Head of HRIS Service Center KSSC

Wed, 16 Sep 2026 12:15:40 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
To Manage the operational, functional, and technical supervision of HRIS support. Lead level 1 and 2 support teams, ensure the stability, performance, and scalability of the HRIS system, and guarantee a high level of service to HR and operational users. While ensuring strategic coordination between IT, HR, and vendors, ensure consistency between HR/Payroll processes, the HRIS solution, and the Group's HR digital strategy. HRIS Service Center Management Key Responsibilities • Define the HRIS support strategy, service objectives, and key performance indicators (SLAs, resolution rate, user satisfaction, etc.) • Supervise and coordinate level 1 and 2 teams, organized by functional domains (Core HR, Talent, Payroll, Data, Integrations…) • Develop the service operating model: procedures, tracking tools, prioritization, and escalation organization • Ensure a consistent level of service across all group entities Team Management and Skills Development • Manage, lead, and develop the skills of support teams (technicians, consultants, administrators…) • Promote a culture of internal customer service, operational excellence, and collaboration between support levels • Identify recruitment, training, and HRIS certification needs • Organize cross-functional collaboration between support, projects, and ongoing maintenance Functional and Technical Supervision of the HRIS • Ensure with the vendor the availability and reliability of the HRIS system and its modules • Manage complex escalations (critical incidents, cross-functional issues) • Oversee access security, role management, and GDPR compliance • Coordinate functional or technical updates with vendors and IT Continuous Improvement and Innovation • Identify incident trends and lead continuous improvement plans for the system in coordination with the vendor • Develop the knowledge base and self-service tools to reduce support workload • Propose optimization opportunities for HR processes through the use of the HRIS • Contribute to the HRIS evolution roadmap in collaboration with project teams and HR leadership The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Governance, Reporting, and External Relations • Ensure regular reporting to the HR and IT executive committee on Service Center performance • Manage relationships with vendors, integrators, and external partners • Participate in defining the overall HRIS governance (roadmap, budgets, priorities) • Manage the HRIS Service Center budget

KEY REQUIREMENTS Minimum of 8 to 10 years of experience in HRIS project management or operations Including at least 3 to 5 years in a support team management role Proficiency in one or more HRIS systems (HR Access, Workday, SAP SuccessFactors, Oracle HCM, Talentsoft, etc.) Proven experience managing a Service Center or HRIS center of expertise Experience working in a multi-site and multi-country environment Strong and continuous focus on customer satisfaction KEY SKILLS Strategic vision in HRIS and HR/Payroll processes Strong understanding of the HRIS ecosystem In-depth knowledge of HR/Payroll functions Strong understanding of integration and system update challenges Proven experience in HRIS project management, including T&A (Time & Attendance) Mastery of support performance indicators (SLAs, resolution rate, backlog tracking) Ability to manage outsourcing service contracts and application maintenance (TMA) contracts Ability to audit an organization and challenge change requests Cross-functional management and organizational agility Strong change management skills and user support capabilities Excellent communication with Group support functions and local/regional management Excellent verbal and written communication skills Strong proficiency in office tools (PowerPoint, Word, Excel) KEY COMPETENCIES Collaborative leadership and empathy Strong customer and results orientation Strong analytical skills Ability to prioritize and manage stress effectively Interest in optimization and simplification Tenacity Proactivity Ability to propose solutions and improvements Strong sense of customer service and attention to detail Strong organizational skills and rigor Adaptability Analytical and synthesis mindset
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10373 - VIE – HR Development Officer M/F

Wed, 16 Sep 2026 10:17:05 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : VIE
Description du poste :
Job Purpose: The VIE – HR Development Officer will support the implementation of Human Resources Development initiatives within AGL Rwanda. The role focuses on enhancing employee performance, talent management, learning and development, recruitment, and employer branding while ensuring alignment with the Group's HR strategy. The incumbent will work closely with managers and employees to strengthen talent practices, support employee development, and contribute to building a high-performing and engaged workforce. Job Function: Performance Management • Coordinate the annual performance management cycle and ensure adherence to established timelines. • Support managers and employees throughout the performance review process. • Monitor completion rates and follow up on outstanding evaluations. • Prepare performance management reports and dashboards. • Assist in analysing performance trends and identifying development opportunities. • Ensure consistency and fairness in performance evaluation processes. Talent Management & Succession Planning • Support the annual Talent Review (People Review) process. • Consolidate talent information and prepare documentation for calibration meetings. • Assist in identifying high-potential employees and key talent. • Maintain succession planning records. • Support implementation of talent development initiatives. • Monitor agreed development actions following talent reviews.

Job Function: Recruitment & Employer Branding • Support the full recruitment process for approved vacancies. • Draft and publish job advertisements. • Screen applications against minimum requirements. • Coordinate interviews with hiring managers. • Schedule assessments and candidate communication. • Assist with reference and background verification processes. • Support onboarding activities for new employees. • Participate in employer branding initiatives. • Represent AGL at career fairs, university events, and recruitment campaigns where required. Learning & Development • Coordinate internal and external training programmes. • Maintain the annual training calendar. • Monitor employee participation and completion of training. • Evaluate training effectiveness and prepare reports. • Assist in identifying learning needs across the business. • Support career development initiatives and individual development plans. • Maintain employee training records. HR Projects • Participate in regional and country HR Development projects. • Support implementation of Group HR initiatives. • Assist with employee engagement activities. • Contribute to HR process improvements and digital HR initiatives. • Prepare HR presentations and reports. HR Administration • Maintain accurate HR Development records and documentation. • Ensure confidentiality of employee information. • Prepare monthly HR Development reports and KPI dashboards. • Support compliance with internal HR policies and procedures. Minimum Education and Experience Requirements: • Master's degree in human resources, Psychology, Business Administration, Industrial Relations, or a related field. • Eligibility to participate in the VIE Programme. Ensure timely regulatory filings and board resolutions in line with Rwandan corporate governance standards. • First professional experience or internship in Human Resources Development, Talent Management, Learning & Development, or Recruitment. • Exposure to an international or multicultural environment would be advantageous. • Excellent verbal and written communication • Strong organisational and planning skills
Niveau d'études min. requis : Licence ou équivalent

2026-10368 - Executive & Administration Assistant M/F

Tue, 15 Sep 2026 15:09:14 Z

Fonction : ASSISTANAT/ASSISTANT(E) DE DIRECTION
Type de contrat : CDD
Description du poste :
The role is responsible for ensuring efficient coordination of executive activities, effective communication with internal and external stakeholders, and smooth day-to-day administrative operations. The position requires a highly organized, proactive, and professional individual capable of handling confidential information, managing multiple priorities, and supporting a fast-growing business environment. Key Responsibilities 1. Executive Support • Manage executive calendars, appointments, and meeting schedules. • Coordinate domestic and international travel arrangements, including visas, accommodation, transport, and itineraries. • Prepare meeting agendas, presentations, minutes, and follow-up action trackers. • Screen, prioritize, and manage executive correspondence and communications. • Coordinate executive visits, customer meetings, and stakeholder engagements. • Maintain confidential records and sensitive business information. 2. Administration & Office Management • Support the day-to-day administration of the office. • Coordinate office supplies, facilities management, and service providers. • Assist in organizing company events, workshops, board meetings, and management meetings. • Ensure proper filing and document management systems are maintained. • Support procurement and administrative processes in line with company policies. 3. Communication & Coordination • Serve as a liaison between executives, employees, customers, suppliers, and business partners. • Coordinate internal communications and management announcements. • Follow up on key actions arising from management meetings to ensure timely completion. • Support preparation of reports, dashboards, and management presentations. 4. Governance & Compliance Support • Assist in maintaining corporate records and statutory documentation. • Support coordination of board and management meeting documentation. • Ensure administrative activities comply with company policies and governance requirements.

• Bachelor's Degree in Business Administration, Management, Human Resources, Communications, or a related field. • Minimum 3 to 5 years' experience in an Executive Assistant, Personal Assistant, Office Administrator, or similar role. • Experience supporting senior executives or C-level management is highly desirable. • Experience in logistics, transportation, supply chain, or multinational business environments will be an added advantage. • Excellent organizational and planning skills. • Strong verbal and written communication skills. • High level of professionalism, discretion, and confidentiality. • Strong interpersonal and stakeholder management abilities. • Ability to work independently and manage multiple priorities. • Strong presentation and report preparation skills. • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams). • Attention to detail and problem-solving capability
Niveau d'études min. requis : Licence ou équivalent

2026-9765 - WAREHOUSE CONTROLLER-SPECIAL ECONOMIC ZONE (SEZ) M/F

Mon, 14 Sep 2026 08:33:49 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDD
Description du poste :
Based in Nairobi and reporting to the General Manager-SEZ,the candidate will oversee and manage the day-to-day operations of the SEZ warehouse, ensuring efficient, compliant, and cost-effective storage, handling, close coordination with customs, SEZA, and internal teams to facilitate smooth inbound, value addition, and outbound movements while ensuring adherence to SEZ regulations and company policies 1. Warehouse Operations Management • Plan, organize, and control overall warehouse operations including inbound receipt, storage, processing, and outbound dispatch. • Ensure optimal space utilization and material handling efficiency. • Maintain accurate stock records and ensure timely system updates. • Oversee kitting, re-packing, labelling, cannibalization, assembly/disassembly, and other value-added processes within the SEZ. • Implement and maintain warehouse layout and storage systems aligned with operational needs and safety standards. 2. SEZ and Customs Compliance • Ensure all inbound and outbound movements are fully compliant with SEZ and customs regulations. • Liaise with SEZA, KRA Customs, and other regulatory agencies for approvals and documentation. • Oversee accurate processing of SEZ documentation (Inbound, Transfer, Processing, and Outbound Bonds). • Maintain clear documentation for all VA activities in the warehouse in compliance with KRA regulations • Maintain auditable documentation trails for all SEZ operations in line with statutory and internal compliance requirements. 3. Inventory Management • Maintain real-time inventory control through warehouse management systems (SPEED WMS). • Conduct regular stock counts, reconciliations, and variance analyses. • Ensure segregation of clients' inventory and proper tagging to maintain traceability. 4. Safety, Security, and Quality Control • Enforce adherence to company HSE and quality standards. • Coordinate regular safety drills, equipment inspections, and housekeeping audits. • Oversee security and loss prevention measures within the warehouse premises. 5. People and Performance Management • Supervise and guide warehouse supervisors, operators, and support staff. • Plan manpower schedules and training to ensure efficient operations. • Monitor staff performance, discipline, and motivation to maintain high productivity levels. 6. Client Coordination and Reporting • Act as the main point of contact for client-related warehouse matters within the SEZ. • Ensure timely communication on stock positions, processing progress, and dispatch schedules. • Prepare and submit periodic operational and compliance reports to management. 7. Continuous Improvement • Drive process optimization and automation to improve efficiency and reduce cost. • Implement best practices in SEZ warehouse management and lean logistics.

• Degree /Diploma in Logistics/Supply Chain Management or related field. • Experience in an SEZ will be an added advantage. • 3 years' experience in supply chain or a related field.
Niveau d'études min. requis : Licence ou équivalent

2026-10343 - SAFETY SUPERVISOR - KBL RUARAKA M/F

Thu, 10 Sep 2026 12:34:18 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDD
Description du poste :
To support the implementation of QHSE Management Systems in compliance with company, national and client Standards. 1. Support the implementation of QHSE Management Systems in compliance with company, national and client Standards 2. Conduct regular audits & Inspections to minimize non-conforming activities and identify opportunities for improvement. 3. Monitor activities in the company to avoid environmental pollution. 4. Ensure a secure, safe and healthy working environment throughout the site. 5. Identify QHSE training needs and facilitate delivery of the training 6. Conduct periodic tool box meetings with teams on safety matters among others 7. Report & investigate all incidents and accidents occurring within the sites and ensure the sites meet all statutory and client requirements of reporting. 8. Prepare and submit periodic reports to the Regional QHSE Manager for decision making 9. Establish emergency response procedures and evaluation plans and ensure all personnel are aware of the plans, procedures and assembly point. 10. Constitute a Health, Safety and Environment Committee for the Company that meets the regulations of Africa Global Logistics Group and local legislation and ensure it is active and its members are trained accordingly. 11. Ensure that appropriate personal protective equipments are available, in good condition, and sufficient for all employees. 12. Induct all new employees and contractors on site on all health, safety and environmental policy and regulations to ensure their safety 13. Conduct and review risk assessments and ensure control measures are implemented.

Bachelors degree in a Science related Field • NEBOSH IGCE • Working knowledge of Management Systems e.g. QMS ISO 9001, EMS ISO 14001 and OHSAS 18001.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10325 - Local Information Security Officer M/F

Mon, 07 Sep 2026 11:03:40 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
The LISO is responsible for ensuring appropriate controls are in place for the security of information systems. The LISO safeguards information by seeing that security risks are identified, assessed and accurately reported. Additionally, the LISO is charged with ensuring local procedures and activities comply with all regulatory requirements and internal security policies, procedures, guidelines and standards. KEY DUTIES & RESPONSIBILITIES  Apply and distribute the Central Information System Security Policy, Adapt the ISSP to the concerned perimeter, if necessary, disseminate the elements of ISSP within the entity, control the correct application of the ISSP on the perimeter.  Apply central information security strategies, both short-term and long-range, in application of the Bollore group.  Thoroughly conduct and complete annual reviews and audits as required by engaging both internal business partners across the region and external parties.  Management of LISO security team to oversee ongoing activities in cyber security within the region.  Directs an ongoing, proactive risk assessment program for all new and existing systems and remains familiar with the current goals and business processes of the Bollore group so effective controls can be put in place for those areas presenting the greatest information security risk in the Eastern Africa region.  Communicates risks and recommendations to mitigate risks to senior management so decisions can be made to ensure the security of information systems.  Oversees ongoing activities related to the development, implementation, and maintenance of the information security policies and procedures by ensuring these policies and procedures encompass the overall security of information security at rest or in motion within the groups systems and assisting in compliance of departments local processes and procedures, ensuring they are not in conflict with company policies.  Apply and assist in implementing BCP (Business Continuity Plan) and DRP (Disaster Recovery Plan) procedures within the region.  Acts proactively to prevent potential security incidents by ensuring that proper protections are in place, such as intrusion detection and prevention systems, firewalls, and effective physical safeguards, and provides for the availability of computer resources by ensuring a business continuity/disaster recovery plan is in place to offset the effects caused by intentional and unintentional acts.  Ensure that local regulatory and contractual provisions on personal data protection are done and met throughout the region.  Accompany countries within the region, in the application of the ISSP.  Provide visibility KPI's on incidents and security indicators on the Eastern Africa perimeter.  Develops information security awareness training and education programs, but also participates in local, regional, and worldwide awareness and education events List not Exhaustive

QUALIFICATIONS A Diploma / Degree in IT would be a distinct advantage. Professional certification, such as a CISSP, CISM, CISA or other information security credentials would be an advantage. ISO27001, ISO27002 and ISO27005 is mandatory. ITIL Foundations Certified EXPERIENCE At least 10 - 15 years of varied information technology experience is required, applicable experience includes, but is not limited to, computer, server and networking infrastructure, operating systems, application software development, project management, regulatory compliance, risk management, and providing training. Two years of direct experience in managed information systems duties. Previous involvement in the management of IT projects would be a distinct advantage. KEY SKILLS & PERSONAL ATTRIBUTES Managerial / Leadership ability. Supervisory skills to balance workloads, priority, but also boost productivity and efficiency. Team player with a high degree of initiative, dependability and ability to work with little supervision. Inherently demonstrate a high level of integrity and trustworthiness given the level of confidential information available to the person at all times. Adaptable and flexible to changes and various situations and scenarios. Ability to conceptualise IT networks and systems and identify potential risks in both the hardware and software environment. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems. The ability to manage multiple concurrent projects and to reason analytically. The ability to work with and train people possessing differing levels of technical knowledge. Effective verbal and written communication skills; interpersonal and collaborative skills and proficiency in writing technical specifications to support a diverse group of stakeholders. Strong interpersonal skills and ability to build and maintain relationships. Develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds. Ability to handle various tasks at any given point in time. DELIVERABLES IT Security Management: KPIs / Dashboard. Frequency = MONTHLY Meetings with LISO Security Team = DAILY/WEEKLY Meetings with CISO and Regional IT/IS Manager. Frequency/MONTHLY Meetings with Regional MIS Managers. Frequency /MONTHLY Meetings with Regional Management. Frequency /MONTHLY Weekly meeting with HQ Security Team. Frequency /WEEKLY Security Action Plan update. Frequency /MONTHLY
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10323 - OPERATIONS SUPERVISOR M/F

Mon, 07 Sep 2026 05:52:50 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDI
Description du poste :
The Operations Supervisor will organize and lead the sustainable and profitable execution of ANT operations based in Mombasa. 1) Lead the assigned operations team. - Manage the teams responsible for the operations assigned. - Be the main counterpart in Mombasa to the operation supervisers colleagues based in Nairobi and other operational centers. - Build the operational organization, the expertise, the means and contacts persons 2) Ensure the standard operations process are in place to deliver the desired services and monitor the compliance thereto. 3) Transport Fleet management Daily management of the ANT fleet of vehicles based in Mombasa i.e. Fleet maintenance (mechanical and accessory), fleet operations (allocations, monitoring and fleet compliance (licenses, utilization). 4) Planning the efficient delivery of operational input to the clearance and handling of all orders for assigned customers. - Coordinate the actions of the various ANT operators in order to achieve efficient delivery of assigned shipments. - Monitor the quality of service provided to the clients (internal as well external) and take appropriate action consultative with operations manager and counterpart operations supervisers to achieve the service and report accurately daily, weekly, monthly. - Coordinate services delivery from approved suppliers. - Alignment of the logistics planning in line with customers for all goods planned to arrive, under clearance, at the yards and bonded warehouses. o Port interventions o CFS interventions o Yard interventions o Warehouse interventions 5) File management. - Ensure accurate and timely documentation of all ANT customer files physically and in all approved corporate operating systems e.g SPOT - Ensure complete documentation of all ANT files as per set regulations for physical files as well as in EDOC. - Follow up and rectification of customer queries within your scope. - Ensure all files are handled with utmost confidentiality and compliance to statutory requirements and company policy. - Support initiatives for credit control. 6) Invoice Processing / Cost control - Receiving invoices i.e. port, ex-warehouse, warehouse, accessory and transport invoices including ANT invoices - Verification and processing invoices for approval based on the tariff cards or LPO in case of accessories with supporting documents

• Diploma / Degree in Commerce or related field/Clearing and Forwarding. • 3 years in Clearing and Forwarding • Has worked in the Automotive Industry/Transport and Logistics.
Niveau d'études min. requis : Licence ou équivalent

2026-10318 - BOND KEEPER/OFFICER M/F

Fri, 04 Sep 2026 11:29:05 Z

Fonction : FREIGHT FORWARDING/DOUANES FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
The Bond Keeper is responsible for ensuring full compliance with Customs (KRA) regulations, with a focus on accurate record keeping, customs documentation, bond management, and regulatory monitoring. The role acts as the control point for all project bond transactions, ensuring proper reconciliation, and compliance in all inbound transactions. 1. Customs Compliance & Documentation • Ensure accurate preparation, validation, and submission of: • Import Declaration Forms (IDFs) • Customs entries aligned with correct customs regimes • Verify correctness of: • HS classification • Quantities and values • Applicable customs regimes • Ensure compliance with KRA Customs regulations and Project procedures • Maintain proper documentation for customs audits and inspections 2. Bond Management & Monitoring (CB1/CBA1) • Monitor and manage Customs Bonds (CB1 & CB1A) to ensure continuous coverage of bonded cargo. • Track bond utilization and customs exposure. • Ensure timely provisional entries perfection. • Liaise with relevant stakeholders (AGL Customs clearance &Ops team, Declarants) to: -Avoid bond exhaustion -Prevent operational disruptions -Maintain up-to-date records of: -Bond balances -Bond consumption projection. 3. Monitoring, Audit & Compliance Control • Conduct pre-audit checks for inbound documentation. • Perform post-audit reviews to ensure: • Accuracy of customs entries • Compliance with internal SOPs and customs laws • Act as the regulatory controller for all bond transactions. • Identify documentation discrepancies and ensure real-time escalation and resolution. 4. Reporting & Regulatory Submissions • Prepare and submit: o Monthly bond report o Monthly reconciliation and compliance reports o Monthly bond consumption projection. • Maintain accurate records for: o Customs inspections o Internal and external audits o Ensure transparency and traceability in all reporting 5.Stakeholder Coordination Liaise with: KRA Customs officials Support and coordinate customs audits, inspections, and regulatory reviews

• Diploma in C&F. • Minimum 3–5 years experience in: • Bond transactions/declaration. • Customs compliance and documentation • Bond management • Strong working knowledge of:KRA systems (iCMS / Kentrade), exposure on regulatory framework and customs procedures and regimes.
Niveau d'études min. requis : Licence ou équivalent

2026-10301 - DRIVE 2030 – Change Relay M/F

Mon, 31 Aug 2026 05:53:17 Z

Fonction : FREIGHT FORWARDING/SOLUTIONS
Type de contrat : CDI
Description du poste :
The Change Relay plays a key role in the successful adoption of DRIVE 2030 new solutions within the country. Acting as the local change-management focal point before and throughout the deployment lifecycle, the Change Relay connects the Central Change Team, local country management, and users to ensure that business and operational impacts are understood, communication remains continuous, and local adoption needs are addressed. The role combines change impact coordination, local communication, stakeholder engagement, and adoption monitoring, with a strong focus on translating DRIVE 2030 changes into clear, practical, and operational guidance for local teams. Based in Nairobi and reporting to the MD - Kenya, the successful candidate will be responsible for:- 1.Build and maintain a good understanding of the DRIVE 2030 ecosystem, deployment & change strategies, and key project milestones 2.Onboard local teams on the DRIVE 2030 program and its projects (DRIVE, DECLARE, CARLO…) and support early awareness and engagement though the organization of dedicated meetings and workshops and through the usage of a change kit provided by the DRIVE Central Change Team. 3.Participate in organization workshops and help assess impacts on roles, ways of working, organization, and local operations 4. Coordinate the DRIVE 2030 local Ambassadors' network. He/She is responsible for their onboarding and training, through the referential provided by the Central Change team. DRIVE 2030 ambassadors aims at supporting the Change Relays in their daily change activities and act as the DRIVE 2030 influencers. 5. Supports local HR teams and coordinates with central teams as part of the recruitment process deployment roles (with priority on Deployment Officers' recruitment). 6. Provides support to all DRIVE 2030 + STREAMLINE local project managers on change activities. 7. Ensure clear and regular communication on DRIVE locally, through the adaptation of the DRIVE communication kit and deploying of the DRIVE communication plan. 8.Monitor change adoption throughout the project using Change Surveys and other feedback mechanisms. Identify and escalate to the central change team any change-specific needs, risks, and resistance points that may affect user readiness or adoption 9.Work closely with the Deployment Officer, Training Coordinator, and local management to align change, training, and operational readiness 10. Maintain reinforced on-site presence during Go-Live and Hypercare to support managers and users

1. Strong knowledge of local operational processes and legacy systems 2. Experience with IT solutions and digital tools; TMS knowledge is a plus 3.Proven experience in change management, stakeholder engagement and internal communication Skills & Competencies 1. Good understanding of the DRIVE 2030 ecosystem 2. Strong listening and stakeholder-engagement skills, with credibility among managers and users. 3. Strong communication, facilitation, and presentation skills 4. Ability to work effectively with central and country teams in a multi-cultural environment 5. Ability to animate a network of Ambassadors 6. Fluent in English
Niveau d'études min. requis : Licence ou équivalent

2026-10289 - CLEARING & FORWARDING MANAGER M/F

Tue, 25 Aug 2026 09:29:18 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Based in Nairobi and reporting to the head of international freight Forwarding, the C&F Manager will be responsible for leading and managing all Clearing & Forwarding operations, ensuring efficient customs clearance, import and export processing, regulatory compliance, operational excellence, customer satisfaction, and profitability. The role oversees the end-to-end movement of cargo through customs and logistics channels while ensuring compliance with local and international trade regulations and alignment with AGL operational standards. Specific duties will be:- 1.Manage and oversee all import and export customs clearance activities. 2.Ensure timely processing of customs declarations, permits, licenses, duty payments, and cargo release procedures. 3.Coordinate sea freight, air freight, road transport, and warehousing activities to ensure seamless cargo movement. 4. Monitor cargo status and proactively resolve delays, customs issues, and operational bottlenecks. 5. Ensure compliance with customer SOPs, operational procedures, and service level agreements. 6.Drive continuous improvement initiatives to enhance operational efficiency and service delivery. 7.Ensure full compliance with customs laws, revenue authority requirements, and international trade regulations. 8.Maintain effective working relationships with customs authorities, port authorities, government agencies, and regulatory bodies. 9.Monitor regulatory changes and ensure timely implementation within operations. 10.Lead customs audits and ensure accurate record keeping and documentation. 11.Mitigate operational and compliance risks associated with customs clearance activities. 12.Build and maintain strong relationships with key customers and stakeholders. 13.Handle escalated operational issues and customer complaints professionally and efficiently. 14.Work closely with commercial teams to support customer retention and business development. 15.Participate in customer reviews and operational performance meetings. 16.Ensure high levels of customer satisfaction through proactive communication and service excellence. 17.Monitor departmental profitability and operational costs. 18.Ensure accurate customer billing and supplier cost management. 19.Review and approve invoices related to customs duties, freight, transport, and other operational charges. 20.Develop cost-saving initiatives while maintaining service quality. 21.Support budgeting, forecasting, and financial performance reporting. 22.Manage relationships with shipping lines, airlines, transport providers, port operators, customs brokers, and other logistics partners. 23.Negotiate service improvements and resolve operational challenges with 24.Monitor supplier performance against agreed service levels. 25.Lead, coach, and develop the Clearing & Forwarding

1.Business Degree 2..Diploma in Logistics and Distribution or equivalent
Niveau d'études min. requis : Licence ou équivalent

2026-10287 - Power Platform Administrator M/F

Mon, 24 Aug 2026 14:22:10 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Based at the AGL Expertise Center, you will join the Digital & Innovation Department as Power Platform Administrator. Your mission will be to supervise and support makers and business teams on a day-to-day basis, ensure the health and security of the platform, and work closely with the architecture and security teams, as well as with teams from the parent company, MSC as administration of the Power Platform ecosystem of the group. Your responsibilities will include: Onboarding & new environment setup • Onboard new makers & teams on PP best practices, standards and security requirements. • Review what new makers have already built (apps, flows, agents, portals) and check it against governance standards — ownership, naming, security, compliance and documentation. • Assess the potential capacity and consumption impact of new or evolving solutions (e.g. Copilot Studio and AI Builder credits) before they move into production. • Carry out a high-level assessment of new teams' needs. • Set up new dedicated environments when required, and configure them: Teams, Security Roles, security groups, DLP, etc. Center of Excellence (CoE) configuration & governance • Configure, deploy & maintain the CoE toolkit and its modules (Core, Governance & Nurture Components, telemetry, reporting dashboards) to support governance at scale. • Continuously evolve the CoE setup as usage grows across environments, teams and business units, and keep governance rules and automations up to date. • Use CoE inventory and telemetry data to identify inactive, non-compliant or at-risk apps, flows and agents, and drive the corresponding actions with makers. Supervision of existing environments • Proactively monitor team activity across all environments. • Track capacity consumption: AI Builder credits, Copilot Studio credits, Power Pages credits (login & anonymous). • Set up alerts when consumption thresholds are reached. • Make sure all initiatives are properly logged into Global Cockpit, so central team can track them. Interface with the parent company (MSC) • Attend meetings with MSC teams on Power Platform administration topics: respond to user requests and resolve identified issues. • Attend meetings with security teams: carry out security assessments on Power Pages portals, Power Automate flows, apps and agents. • Support makers in implementing remediation actions. Collaboration with the architecture team • Assess new needs and opportunities, and define the high-level design of solutions. • Validate the choice of Power Platform technology, and identify risks and points of attention. • Take part in discussions on hybrid architecture: integration with business systems hosted in MSC's Azure environment, and the setup of dedicated Azure resources (e.g. VNET injection). The List is not Exhaustive

• Bachelor's or Master's degree, or equivalent, in Computer Science, Information Systems, Software Engineering, Business Information Systems, or a related technical field. • Minimum of 5 years of experience in Power Platform administration, Dynamics 365 administration, Microsoft 365 administration, or a similar platform governance role. • Proven experience administering Microsoft Power Platform environments in a large or multi-entity organization, with exposure to Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder. • Hands-on experience deploying, configuring, or maintaining the Power Platform Center of Excellence, including governance, nurture, telemetry, inventory, and reporting capabilities. • Experience supporting makers and business teams, reviewing applications, flows, agents, or portals, and ensuring alignment with governance, security, compliance, and documentation standards. • Experience working with security, architecture, infrastructure, or central IT teams on platform administration, risk assessment, and remediation activities. • Experience in an international or multi-site environment is strongly valued, ideally within a large-scale organization with multiple business entities and stakeholders. • Equivalent profiles with strong experience administering and deploying Dynamics 365 solutions in large organizations are also encouraged to apply, as Dynamics 365 relies on the same Dataverse foundation as Power Platform. TECHNICAL SKILLS REQUIRED • Strong knowledge of Microsoft Power Platform administration principles, including environment management, platform supervision, access management, and governance at scale. • Advanced understanding of Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder, including their respective usage, constraints, and administration requirements. • Good mastery of Power Platform Center of Excellence capabilities, including inventory management, telemetry, governance dashboards, maker nurturing, and lifecycle monitoring. • Strong understanding of Power Platform security concepts, including Security Roles, security groups, environment strategy, Data Loss Prevention policies, ownership rules, and compliance controls. • Ability to monitor platform activity, identify inactive, non-compliant, or at-risk assets, and trigger appropriate corrective actions with makers and business owners. • Ability to monitor and manage capacity consumption across AI Builder credits, Copilot Studio credits, and Power Pages usage, including threshold definition and alerting mechanisms. • Good understanding of Dataverse administration, solution lifecycle management, application lifecycle management principles, and environment configuration. • Ability to assess fusion development initiatives involving Power Platform and pro-code extensions, such as Power Fx, C#, Azure Functions, custom connectors, plugins, and PCF components.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10242 - INVENTORY & COMPLIANCE SUPERVISOR M/F

Tue, 11 Aug 2026 13:05:37 Z

Fonction : AUTRES/AUTRES
Type de contrat : INTERIMAIRE
Description du poste :
To oversee the effective management of inventory in various operational activities and ensure independent investigations are carried out on any irregularities. Additionally, oversee warehouse controls, regulations and best practice adherence. 1. Warehouse Operations & Inventory Management • Monitor all daily count processes, ensuring accuracy, consistency, and timely resolution of discrepancies. • Oversee stock take activities in line with SOPs and update relevant records promptly. • Identify and close gaps in inventory management processes to improve accuracy and efficiency. • Conduct spot checks in the WMS to validate that all stock movements are recorded promptly. • Maintain records of variances and verify documentation for all product transfers between warehouses. • Implement and enforce inventory control policies and procedures, including stock labelling standards. 2. OPEX Coordination & Continuous Improvement • Design, develop, and improve warehouse reporting templates to ensure accuracy, clarity, and alignment with performance KPIs. • Coordinate and facilitate Daily Operational Review (DOR) meetings, ensuring action items are tracked, closed, and reported on time. • Support the Warehouse Manager in designing, implementing, and monitoring OPEX structures within the warehouse, including process standardization, lean initiatives, and waste elimination programs. • Monitor key performance indicators (KPIs) and drive root cause analysis for performance gaps, ensuring corrective actions are implemented effectively. • Promote a culture of continuous improvement by training and coaching warehouse teams on OPEX tools such as 5S, Kaizen, Lean, and Six Sigma principles. 3. System & Data Management • Audit process and documentation flow to spot inconsistencies impacting stock accuracy. • Ensure system inventory records (SPEED/WMS/SAP) align with physical counts. • Track and interpret variances to improve forecasting and operational planning. 4. QHSE & Compliance • Report incidents and near misses promptly and conduct investigations using the 5 WHY methodology. • Make at least 30 Safety Observations (SIRs) per month. • Ensure all operational activities comply with SOPs, policies, and regulatory requirements. • Conduct periodic audits of warehouse operations and recommend improvements. 5. People Management & Stakeholder Engagement • Maintain strong working relationships with internal teams and external stakeholders. • Train and coach subordinate staff on inventory, compliance, and OPEX practices. • Facilitate communication between warehouse teams to ensure operational alignment.

• Business Degree in Finance/Accounting/Operations/Supply Chain Management. • Professional Certification in CPA/ACCA/APICS/CIPS is an added advantage. • At least 3 years' experience in any of the following fields: - External/Internal Audit Supply Chain/Operations/Inventory Management. Risk/Governance/Compliance Management. • Working knowledge of SAP and SPEED is an added advantage. • Tertiary education in either Logistics or Supply Chain management would be an advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-9867 - CLEARING AND FORWARDING OPERATOR - AGL SEZ M/F

Mon, 10 Aug 2026 05:29:09 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDD
Description du poste :
The successful applicant will be responsible for the following key result areas: - 1. Handle day-to- day operational relationship with the client • Receive the orders from Clients. •Request for missing documentation and more detailed instructions, if necessary, from the client. • Inform the client of the files processing progress in real time. • Proactively resolve Client queries. 2. Manage the file processing • Update the client and the IFFOS on the file processing progress and update the monitoring software on the status of each file. • Process export documentation for shipments • Book cargo with shipping lines • Organize transport for delivery of containers for stuffing /POR • Follow up with shipping lines on the arrival of vessels • Follow up on the receipt of invoices, attach the same to the relevant file and submit for approval • Update the system • Regularly archive the files (physically & electronically) • Ensure that client files have all the required attachments and copies of these maintained on file 3. Alert/Inform Management • Alert the client in case of operational issues (potential or real) and escalate to the IFFOS the issues that you are unable to handle.

1. Diploma in Clearing and Forwarding. 2. East Africa Freight Forwarding Practicing Certificate will be an added advantage. 3. 2 years' experience in C & F.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10216 - IFF OPERATIONS SUPERVISOR - DECLARATION

Sat, 22 Aug 2026 22:14:17 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. Acknowledge Receipt & Pre-Declaration Review - Acknowledge receipt of full sets of documents/files from IFFOS Operators. - Confirm the validity and completeness of clearance documents (pre-declaration check). Allocate files to declarants for timely entry submission. a. Liaise with the Team Leader, IFFOS Operators, and Operations Supervisor to confirm the appropriateness of documents and request any missing or additional information. b. Ensure declarants carry out accurate and timely declarations in the iCMS system. c. Ensure entries are updated in SPOT and WAY. d. All PGA-CDs must be submitted in the TFP system in a timely manner. Once entries are paid, confirm that KEBS-CD and all other PA-CDs are fully submitted in TFP and shared with the team for clearance processing. 2. Customs Entry Lodgment & Work Distribution - Lodge customs entries in the iCMS system. - Ensure fair and balanced allocation of files among declarants. - Ensure each declarant meets the daily KPI target of 100 lines per day. 3. Continuous Monitoring & Follow-Up - Ensure declarants constantly check TFP and iCMS systems to monitor passing entries and permit approvals. - Promptly respond to any rejected entries or permits. - Escalate issues for support when necessary to avoid delays 4. Support & Coordination - Support the Team Leader, Supervisor, and Port Operators with any inquiries or customs rejections. - Provide clarification and guidance on customs documentation, duties, requirements, and regulations. 5. Query Resolution & Escalation - Handle customs queries in coordination with the Supervisor. - Escalate unresolved issues to the Managers within 24 hours. - Make physical interventions at relevant offices/ports where necessary to ensure resolution. 6. Reporting & Monitoring - Share the Job Allocation Report daily. - Ensure each declarant submits their Daily Activity Report without fail. 7. Duty and Tax Projection - Perform duty and other tax projections accurately and in a timely manner to support smooth entry processing and planning& bond projection

1. Diploma in C & F or related field 2. ICMS training 3. East African Freight Forwarding Practicing Certificate will be an added advantage. 4. 5 years' experience in Declaration in a busy logistics'/ freight forwarding industry.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10101 - AI Product Owner M/F

Thu, 06 Aug 2026 10:38:23 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
MISSIONS JOB FUNCTION & KEY RESPONSIBILITIES Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Product Owner. Your mission will be to design and drive AI products by identifying high-value use cases, redesigning business processes with AI capabilities, and ensuring their successful delivery, adoption, and measurable impact at scale. As part of the AI Factory, your responsibilities will include: • Identify and qualify AI use cases with business teams, analyze processes, and translate needs into clear and actionable product requirements rooted in real operational challenges. • Analyze and redesign business processes to identify where AI (LLMs, agents, automation) can drive tangible efficiency and transformation. • Own and continuously prioritize the product backlog, balancing business value, feasibility, data availability, and delivery constraints to maximize impact. • Drive end-to-end delivery of AI use cases, coordinating cross-functional teams (AI Engineers, Data Scientists, Architects, MLOps) and ensuring alignment with timelines, scope, and expected outcomes. • Lead validation phases with business stakeholders (UAT), collect feedback, challenge solutions, and ensure delivered products effectively solve real business problems. • Prepare and coordinate releases, contribute to rollout strategies, and support adoption through communication, training, and interaction with end users. • Monitor product performance and make data-driven decisions, balancing key AI trade-offs such as quality, performance, cost, and reliability. • Ensure alignment with AI Factory governance, lifecycle, and standards, while acting as the voice of the business throughout the product lifecycle. EDUCATION & EXPERIENCE REQUIRED • Bachelor's or Master's degree in Business, Engineering, Information Systems, Data, or a related field. • Minimum of 3 years of experience in product ownership, project management, business analysis, or digital transformation, with a track record of delivering end-to-end initiatives. • Proven experience working at the interface between business stakeholders and technical teams, with the ability to translate operational needs into structured requirements and delivered solutions. • Experience identifying improvement opportunities in operational processes and driving automation or digitalization initiatives is strongly valued. • Exposure to AI, data, or analytics products is a strong advantage, with an understanding of how AI can be applied to real business use cases. • Experience in managing complex or cross-functional projects in a multi-site or international environment is highly desirable. • Strong ability to engage with senior stakeholders and operate in a fast-paced, evolving environment, balancing strategic thinking and delivery execution

PROFILE TECHNICAL SKILLS REQUIRED • Good understanding of AI and Generative AI concepts (LLMs, RAG, agents, automation), with the ability to identify relevant use cases and challenge technical solutions from a product perspective. • Familiarity with AI platforms and ecosystems (e.g., Microsoft Copilot, Azure AI Foundry) and their application to enterprise use cases is a strong advantage. • Strong proficiency in product management and agile practices, including backlog management, user story writing, acceptance criteria definition, and participation in agile ceremonies (Scrum, Kanban or hybrid approaches). • Ability to translate business needs into structured functional and product requirements, and to interact effectively with technical teams (AI Engineers, Data Scientists, Architects) on solution design and delivery. • Proficiency with product and collaboration tools and ability to manage backlog, documentation, and delivery tracking. • Ability to define and monitor product performance through KPIs and dashboards (e.g., adoption, efficiency, ROI), ideally using reporting tools such as Power BI or equivalent. • Familiarity with enterprise digital tools and environments (Microsoft 365 ecosystem, SharePoint, workflows, etc.) and understanding of how AI integrates within business applications. • Understanding of automation and digital transformation tools (e.g., workflow automation, low-code platforms) and their role in enhancing operational efficiency. BEHAVORIAL SKILLS REQUIRED • Strong product ownership mindset, with a clear focus on delivering tangible business value and taking accountability for the impact and adoption of AI solutions. • Structured and analytical thinking, with the ability to prioritize competing demands, make trade-offs, and drive decisions in a fast-paced and evolving environment. • Excellent stakeholder management skills, with the ability to engage, align, and challenge both business and technical teams at different levels of the organization. • Strong communication skills, with the ability to translate complex AI topics into clear, business-oriented messages and actionable insights. • Business-oriented and pragmatic mindset, capable of identifying real operational issues and focusing on solutions that deliver measurable impact rather than theoretical value. • Proactive and solution-driven attitude, with the ability to take initiative, challenge existing approaches, and drive change in transformation contexts. ADDITIONAL NOTES • The role is based at the AGL Expertise Center Kigali, Norrsken House. • Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required. • Comfortable working full time at the office (no remote) • Professional English is required; French is an advantage
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant