Export RSS des offres - Seulement les offres à la une : Non / Pays : Afrique-->Rwanda, Afrique-->Tanzanie

2026-9880 - Shared Service Center Analyst M/F

Wed, 13 May 2026 06:48:08 Z

Fonction : RSE, ETHIQUE & COMPLIANCE/ETHIQUE & COMPLIANCE
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The Third-Party Compliance Analyst within the Shared Services Center is responsible for overseeing third-party management and conducting thorough due diligence assessments on the integrity of all third parties across the AGL Group's scope—including clients, suppliers, intermediaries, agents, and other stakeholders. The objective is to determine whether AGL can ethically and legally engage in business relationships with these entities. This role aims to assess the integrity levels of entities or individuals in business relations with AGL and to prevent associations with parties involved in unethical practices such as corruption, money laundering, or those listed on national, international sanctions registers. It also includes identifying whether any third parties are politically exposed persons (PEPs). Key Responsibilities • Conduct comprehensive due diligence on all third parties in accordance with AGL's internal compliance policies and procedures. • Ensure compliance with all applicable national and international laws, regulations, and guidelines during the due diligence process. • Monitor accessible sanctions lists (EU, US, UK, UN, etc.) throughout the process to manage third-party compliance. • Perform third-party screenings (clients, suppliers, intermediaries, agents, and partners) upon request from any AGL Group entity, using specialized tools and open source research. • Continuously assess and monitor third-party risks using the risk management tool, and prioritizing updating the changes related to previously screened entities. • Support the Group Senior Compliance Officer in the due diligence and screening requests from regional compliance delegates or other AGL entities, including HQ. Ensure adherence to internal policies and procedures related to third-party management and processing. • Submit weekly reports to the Shared Services Center Manager detailing completed due diligence and screening activities. • Participate in the review and update of compliance policies and procedures, including the third-party screening policy. • Conduct in-depth open-source search and evaluate the reliability of collected information to support and enhance screening results. • Ensure proper archiving of all available information on screened third parties, including automated screening results (Firco/Lexis Nexis), within the Central Compliance SharePoint for easy access by relevant stakeholders. • Collaborate with the Compliance Department on matters related to international sanctions and export control.

KEY REQUIREMENTS • University degree in Law, Compliance, Business Intelligence, or a related field. • 2–3 years of initial experience in the private sector, preferably in transportation and logistics. • Knowledge of export control regulations is an added value. • Strong analytical, research, and synthesis skills; attention to detail; team-oriented mindset with sense of curiosity. • Ability to meet deadlines and manage multiple priorities. • Solid understanding of compliance principles. • Excellent written and verbal communication skills in both French and English. • Proficiency in IT tools (CRM systems, OSINT techniques) and Microsoft Office Suite.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9856 - Senior Recruitment Officer M/F

Thu, 07 May 2026 07:39:21 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The Senior Recruiter operates in close partnership with HQ Recruitment, contributing to the deployment of group standards. He/She ensures high quality recruitment delivery across multiple countries. The role reports to the Recruitment Manager. Key Responsibilities You will be responsible for overseeing and delivering support services provided by the AGL Expertise Center to HQ and/or AGL entities. You are a recruitment partner for HR and hiring managers across our entities. The role demands effective coordination with recruiters, hiring managers, and external partners. Role Description 1- FULL CYCLE RECRUITMENT PROCESS The role ensures providing an End-to-end recruitment services end to end when required and ensures effective use of assessment tools for key roles. - Delivers the full recruitment cycle, covering recruitment planning, candidate screening, interviews, assessments, coordination, and process follow-up in A'Career Recruitment (our internal ATS). - Assess and qualify candidates using structured interviews and standardized criteria to deliver comparable shortlists across countries. - Ensuring alignment with hiring objectives and advising stakeholders on candidate suitability 2- AGENCY DATABASE MANAGEMENT The senior Recruiter manage the agency database system - Create and maintain an up to date and structured list of approved recruitment agencies - Track agency submissions, candidate ownership, and recruitment status in line with agreed processes and SLAs. - Ensure accurate documentation and traceability of agency activity to support operational follow up and reporting 3- TALENT POOL MANAGEMENT The Senior Recruiter supervises talent pool for strategic and recurring roles - Ensure that unsolicited candidates are correctly assessed, categorized, and integrated into relevant talent pool - Ensure high data quality in recruitment systems by checking job postings, candidate status, and process consistency. - Act as a quality checkpoint, identify risks or deviations in recruitment processes, and propose corrective actions. - Contribute to recruitment advisory support by sharing best practices with HR and recruitment stakeholders. 4- CANDIDATE MANAGEMENT PROCESS The Senior Recruiter supervises the candidate management process in our internal ATS - Ensure alignment with hiring objectives and advising stakeholders on candidate suitability. - Ensure candidate screening is performed against predefined and validated selection criteria. - Review and validate shortlists before submission to hiring managers 5- ASSESMENT The Senior Recruiter oversees the administration and interpretation of the Personality Assessment (SOSIE 2nd Generation) - Ensure internal assessment analyses are recruitment oriented and aligned with role requirements

KEY REQUIREMENTS • You hold a master's degree or equivalent in Human Resources, Business Administration, or a related discipline. • You have a minimum of 7 years' experience in recruitment or talent acquisition, with strong exposure to international or multi-country environments. • Experience in shared services or centralized recruitment models is a strong advantage. • You are comfortable working with senior HR and business stakeholders and influencing recruitment outcomes through credibility and expertise. • You demonstrate solid expertise in recruitment processes, candidate assessment methodologies, and the use of recruitment or personality assessment tools. • You are fluent in English and French and Portuguese.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9855 - Recruitment Officer M/F

Thu, 07 May 2026 07:49:47 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
CONTEXT The AGL Expertise Center, based in Kigali, supports Africa Global Logistics entities by delivering standard and high-quality recruitment services. The role reports to the Recruitment Manager. Key responsibilities As a Recruiter, you will contribute to the full recruitment cycle, ensuring a smooth, professional, and efficient candidate experience. You will focus on reliable execution, structured candidate assessment, and accurate data management, while applying defined recruitment processes and service standards. This role is ideal for a recruiter who enjoys operational excellence, working in a structured environment, and contributing to large scale recruitment activities with international exposure. Job Description • You execute recruitment activities throughout the full recruitment cycle, from application management to selection support, in line with validated job requirements and recruitment guidelines. • You perform CV screening for all profiles, using predefined selection criteria, and prepare clear, structured screening summaries. • You conduct prequalification calls to assess candidate motivation, skills alignment, availability, and mobility, and document outcomes accurately in the ATS. • You manage candidate records throughout the recruitment process, ensuring timely follow up, accurate status updates, and professional communication with candidates. • You support end to end recruitment execution when required, including interview scheduling, coordination with stakeholders, and process tracking within agreed timelines. • You ensure the accuracy and consistency of recruitment data and contribute to reliable recruitment reporting. • You apply recruitment processes consistently and escalate issues or risks when identified. • You support recruitment delivery for KSSC client entities, ensuring responsive, high-quality execution aligned with service standards and business needs. • You organize and deliver practical recruitment workshops for the recruiter community, sharing tools, methods, and best practices to improve execution quality and process consistency. • You design and facilitate professional development workshops, including ATS training sessions, strengthen recruiter capabilities, ensure consistent system usage, and promote best recruitment practices across The AGL Expertise Center.

KEY REQUIREMENTS • You hold a bachelor's or master's degree in human resources, Business Administration, or a related field. • You have at least 3 years of confirmed experience in recruitment operations, or talent acquisition support, with hands on experience in recruitment coordination. • You are comfortable working in an international environment and applying defined processes and standards. • Experience in an international or multi country context is a plus. • You are confident using an Applicant Tracking System (ATS), and you are meticulous. • You have strong organizational skills, clear professional communication, and a service oriented mindset. • You are fluent in English and French. Portuguese is a strong advantage.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9854 - Lead Business Analyst & Sales Performance KSSC M/F

Wed, 06 May 2026 09:22:28 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
SCOPE AND RESPONSIBILITIES The Lead Business Analyst & Sales Performance plays a critical role in supporting HQ and AGL entities by combining strategic business analysis and commercial performance monitoring. The role goes beyond pure analysis: it structures insights, drives performance visibility, and supports decision making for HQ, regions and countries. The position acts as a reference point within the KSSC team for: • market & corridor analysis • commercial performance analysis • dashboards, reporting standards and business reviews The role covers all HQ analytical and reporting missions. MAIN RESPONSIBILITIES 1. Strategy & Business Analysis • Lead market, trade and corridor analyses (volumes, trends, competitive landscape) • Perform customer profiling analyses (profitability, segmentation, behaviors, portfolio structure) • Analyze internal commercial performance (GM evolution, pipeline health, strike rate) • Contribute to HQ strategic studies (business cases, opportunity sizing, investment rationales) • Support country business diagnostics and commercial roadmaps with fact based recommendations • Ensure consistency and robustness of strategic analyses delivered by the KSSC team 2. Data, CRM & Sales Performance Reporting (BI & Commercial Performance) • Act as a coordinator to CRM administration and data quality (accounts, pipelines, leads, activities) • Design and maintain Power BI dashboards and advanced Excel based analysis tools • Monitor and analyze sales performance by vertical, region and country • Track trends, gaps and variances versus targets and historical performance • Produce decision oriented reporting for HQ business reviews and Steering Committees • Deliver insight sessions to help HQ and countries interpret and act on performance data 3. Leadership & Coordination within KSSC • Act as a functional lead for complex analyses and transversal topics • Structure analytical approaches, templates and methodologies within the team • Review and challenge outputs produced by business analysts • Coordinate priorities between HQ requests and KSSC delivery capacity • Contribute to the continuous improvement of KSSC analytical services (content, tools, standards)

PROFILE REQUIRED Education Master's degree in business, engineering, economics, strategy, data or equivalent Experience 4–6 years in business analysis, commercial performance analysis, strategy, consulting or equivalent roles Exposure to international or multi country environments is required Key Skills • Strong analytical and structuring skills, with ability to move from data to insights • Excellent command of Excel and PowerPoint; strong proficiency in Power BI • Solid understanding of commercial performance metrics (pipeline, GM, conversion, profitability) • Ability to manage complex datasets and multiple stakeholders • Strong synthesis and storytelling skills for executive audiences • Fluent written and spoken English & French • Leadership mindset, autonomy, and delivery orientation • Interest in logistics, transport and African market environments
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9845 - Dynamics 365 Developer M/F

Thu, 30 Apr 2026 08:14:17 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION A Dynamics 365 Developer is responsible for designing, developing, customizing, and integrating solutions within the Microsoft Dynamics 365 ecosystem (Customer Engagement, Finance & Operations, Power Platform). Their role bridges business needs and technical implementation, ensuring the system is adapted to the organization's processes. Custom development: o Build C# plugins, custom workflow activities, and actions. o Create JavaScript customizations for forms, events, and UI logic. o Develop custom components, libraries, or extensions using .NET. o Implement custom connectors & Azure Functions for extended logic. Configuration & Customization: o Customize entities, forms, views, business rules, dashboards, and model-driven apps. o Implement business process flows, security roles, and solution layers. o Configure modules within Dynamics 365 based on functional requirements. Power Platform Development: o Build Canvas Apps and Model Driven Apps. o Design and automate workflows using Power Automate. o Utilize Dataverse tables and relationships. System Integration: o Integrate Dynamics 365 with other corporate systems using: REST APIs / SOAP services, Azure and Logic Apps / Service Bus , Azure Functions. o Build and maintain middleware and data synchronization pipelines. Technical Design & Architecture: o Translate business requirements into technical specifications. o Produce documentation: solution design, sequence diagrams, ERDs, data flows. o Ensure solutions follow Microsoft best practices and scalable architecture. Testing & Deployment: o Write and perform unit tests, integration tests, and system validation. o Package and deploy solutions using Azure DevOps CI/CD pipelines. o Troubleshoot production issues and debug plugins, scripts, and workflows. Performance Optimization: o Improve system speed, plugin performance, and query optimization. o Analyze logs and telemetry using Application Insights or traces. Collaboration & Project Work: o Work closely with functional consultants, project managers, and business stakeholders. o Participate in workshops and refinement sessions to understand business needs. o Provide technical advice and alternative solutions. Maintenance & Support: o Investigate and resolve user issues. o Apply Microsoft platform updates. o Monitor integrations and ensure data consistency. Support production deployments, including application testing and end-to-end validation. Contribute to continuous improvement initiatives related to interface monitoring, process reliability, and automation. Ensure compliance with MIS operational standards, security practices, and service delivery processes

EDUCATION AND EXPERIENCE REQUIREMENTS • Bachelor's or master's degree in computer science, Information technology, Software Engineering, or an equivalent field. • Minimum of 2 years of experience in development on Dynamics 365, Power platform and/ or CRM/ ERP modules • Previous exposure to multinational or multi-site IT environments is a strong advantage. • English required; French is an asset depending on project assignments. TECHNICAL SKILLS REQUIRED • Programming Languages & Frameworks: C# and .NET (for plugins, custom workflow activities, server side logic) JavaScript / TypeScript (client side scripting, form events, UI customization) HTML & ASP.NET (for web resources and custom interfaces). • Dynamics 365 & Dataverse Development: Customization of entities, forms, views, business rules, dashboards C# Plugins, custom workflows, and actions, Dataverse development: tables, relationships, business rules, Experience with Dynamics 365 CRM/CE and ERP modules Power Platform Expertise, Power Apps (Model Driven + Canvas Apps), Power Automate (automating workflows and D365 processes). • Understanding of Common Data Service / Dataverse architecture • Integration & API Skills: Experience with REST / SOAP APIs for external integrations, Knowledge of custom connectors and integration patterns, Use of SSIS for data migration and ETL processes. • Database & Querying Skills: Strong experience with SQL Server, Ability to work with Dataverse APIs and Fetch XML (The query language used in Microsoft Dynamics 365/ Dataverse). • Testing, Debugging & Troubleshooting • Microsoft Cloud Ecosystem Knowledge: Familiarity with Microsoft Cloud Solutions, environments, and admin portals, understanding of environment management in Power Platform, Plugin debugging, JavaScript debugging and performance optimization, Ability to troubleshoot Dynamics 365 and integration issues. BEHAVIORAL SKILLS REQUIRED • Problem-Solving Mindset: Dynamics 365 projects often involve complex functional and technical challenges. A good developer should be able to analyze issues methodically, troubleshoot configuration and integration problems and suggest practical, scalable solutions. • Attention to Detail: Because D365 involves workflows, business rules, automation, and integration, even a small mistake can cause major issues. Strong accuracy and diligence are essential. • Communication Skills: A Dynamics developer interacts regularly with functional consultants, users, testers, and project managers. They must be able to Explain technical concepts in simple terms, capture requirements clearly and provide progress updates efficiently. • Customer-Centric Mindset: As Dynamics 365 is a business application, Developers need to understand the user's perspective, translate business requirements into technical solutions and keep the user experience intuitive. • Adaptability & Continuous Learning: as Microsoft releases regular platform updates,
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Bilingue

2026-9844 - IT Connect Logistics Product Owner RUN M/F

Thu, 30 Apr 2026 08:02:21 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - RUN to join the team Connect Logistics. • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the project manager Connect Logistics, you will be responsible for the management and evolution of the product in the operational phase. You will monitor the stability, the performance and the user satisfaction ensuring that incidents, change requests and improvements coming from RUN perimeter are properly prioritized and integrated into the product roadmap. MAIN MISSIONS As a Product Owner - RUN, you will work on the entire processing chain, from the reception of operational data to their delivery to clients. Your missions: Run & backlog management • Oversee the proper operation of the solution and ensure the continuity of service • Maintain a backlog clear and prioritized dedicated to run (fixes, minor evolutions, technical debt) • Coordinate end-to-end incident management with the different support levels and the Front client solution vendor. • Guarantee compliance with service commitments and the quality of support. • Analyze, prioritize incidents and provide Level 3 functional support, including root cause analysis. • Translate operational needs into user stories for the dev teams • Alignment with the PO Build to produce a common roadmap Build+Run realistic • Gather evolution requests coming from Live and track end-to-end change requests (specifications, implementation, tests, validation, communication & hypercare) Continuous improvement of support • Identify the root causes of recurring incidents and propose sustainable solutions • Monitor and analyze KPIs (incident volume, recurrence rate, user satisfaction) • Ensure the upskilling of Level 1 and Level 2 support teams through the documentation of remediation procedures and training. Testing and acceptance processes • Actively participate in testing the enhancements delivered by the Build team. • Propose improvements to the testing strategy and contribute to its documentation. • Independently perform end-to-end testing related to Run changes. Coordination and communication • Act as a point of contact between support, users, transversal solutions' owners and developers • Communicate progress, impacts, and prioritization of run topics to the project team and to all the internal stakeholders • Redirect out-of-scope incidents to the appropriate solutions/support groups

EDUCATION & EXPERIENCE REQUIREMENTS • Master's degree in computer science (engineering school, university, or equivalent). • Proven experience (5 years - after graduation) in Product Ownership or in application management (Run/Build), ideally in environments integrating a bus exchange or middleware solutions. • Strong data-oriented Product Owner / Business Analyst experience: data mapping, data modeling, and ensuring consistency across systems with different data structures. • Solid understanding of data flows and integration mechanisms: exchange structures, control and routing data, and reconciliation logic (ensuring 1:1 data alignment across systems). • Experience in data-driven projects: ability to work across multiple systems, understand data transformations, and bridge functional and technical teams. TECHNICAL SKILLS REQUIRED • Experience in level 3 support: ability to analyze complex incidents and coordinate their resolution with technical teams. • Experience in functional specification (writing user stories, test scenarios, tracking of changes). • Experience in ITIL/ITSM environments: incident, problem, and change management. • Good understanding of integration architectures (bus, API, EDI, orchestrators). • Ability to read and understand technical logs to quickly identify probable causes of incidents. • Knowledge of Azure tools (Azure Service Bus, API Management, etc.) and proficiency in Azure DevOps • Good basics in data exchange formats: JSON, XML, data mapping, etc. • Knowledge of documentation and collaboration tools (Confluence, SharePoint, MS Project, etc.). • Ability to act as an interface between business units and the technical side: simplify technical problems for the business units and translate business needs into clear specifications for developers. • Practical Agile / Scrum. • English fluent • French fluent • Logistics or transport field experienced appreciated BEHAVIORAL SKILLS REQUIREMENTS • Clear communication and summarizing ability. • Rigorous, autonomy and proactivity. • Solution orientation and pragmatism: knowing how to quickly decide between correction, workaround or evolution. • Ability to work in a multidisciplinary team (business, support, dev, infra). • Proactivity and curiosity to increase expertise on flows and anticipate problems. • Enjoy working in a team in an international context. Flexible for occasional travels
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9843 - Digital Transformation Officer M/F

Thu, 30 Apr 2026 07:17:44 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION Digital Transformation Officer is responsible for leading digital transformation initiatives across the organization. This role involves developing and implementing digital strategies to enhance business processes, collaborating with various departments to identify and integrate digital solutions, and ensuring the seamless adoption and usage of new digital tools and technologies. The Digital Transformation Officer will monitor and analyses digital trends to keep the organization competitive, train and support staff on new digital systems and processes and manage digital transformation projects from conception to completion. We are seeking a passionate and self-taught junior developer to join a rapidly growing team. The ideal candidate is a computer science graduate, having pursued coursework related to web technologies and development, and possessing one or more experiences in enterprise software development. The responsibilities will encompass the design, development, and maintenance of solutions based on Microsoft's Power Platform. Additionally, we require someone eager to implement AI solutions predominantly based on Microsoft technologies such as Dataverse, Power Automate, AI Builder, among others. Proficiency in prompt engineering for new solutions leveraging generative AI technologies is also essential. KEY RESPONSIBILITIES • Collaborate with business teams to understand their needs and propose appropriate solutions. • Write technical specifications. • Define application architectures. • Design, develop, and test solutions using Power Platform tools (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio). • Use key Azure services to add advanced features and integrate complex systems (Fusion Dev). • Maintain and optimize existing solutions. • Participate in technological monitoring and suggest continuous improvements. • Document processes and developed solutions.

EDUCATION & EXPERIENCE REQUIREMENTS • Relevant degree/diploma • Minimum 2 years relevant working experience • Power Platform Skills (Power Apps, Power Automate, Power BI, …) • Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL. • Knowledge of development frameworks: .NET, React, Angular. • Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps. • Good understanding of databases and cloud services (Azure) recommended
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9823 - SITE OPERATIONS MANAGER M/F

Mon, 27 Apr 2026 09:43:54 Z

Fonction : FREIGHT FORWARDING/ENTREPOTS
Type de contrat : CDD
Description du poste :
Objective: o Manage a client portfolio, in a sustainable & profitable way o Set goals in terms of quality of service & costs control o Drive business results through steady growth of the gross margin Key Responsibilities: • Inform N-1 of the entity strategy/ evolutions and communicate on required alignments • Responsible to ensure complete management of the following sites. These are Vingunguti, Chango'mbe, Mikocheni, Tegeta and Ubungo • The Site Operations Manager is responsible for all operational activities, ensuring the safe and effective completion of work on time. • He/She manages and oversees traffic flow in the yard. • Responsible for lifting and handling operations as per approved handling and lifting methodology, receiving of cargo formalities, safe storage, dispatching, data recording, security, maintenance, sanitation, and administrative functions. • He/She will ensure regular mechanical maintenance of company assets • He/She will prioritise safety of operations above all other priorities. Safety is a key area for the company and a strong safety work ethic is essential. • Provide Management of day-to-day outdoor and indoor operations according to Company's policies and given Contract Logistics priorities, including accurate checking of the incoming/outgoing traffic (equipment, freight, vehicles). • Implement and ensure effective execution of the open yard and repository policies • Ensure coordination of loading/unloading/stuffing/unstuffing operations with strict follow-up of lifting and security procedures in place. • Ensure cargo inspection is performed systematically and damages reported immediately on the relevant communication platforms. • Supervise and follow up inventories and computerized inventory management. Maintain database and provide accurate recording of stock movements. • Manage Staff in co-ordination with Company's HR Department: Hiring, training, developing and supervising staff to meet company standards • Ensure that sites, equipment, material, and vehicles are maintained in a safe condition and are regularly serviced. • Ensure stock control of consumable materials including PPE and alert on shortage. • Alert Company's Management in case of significant operational issue (with impact on safety and/or quality of service). • Oversee the organization of the tool-box meeting and team briefings • Ensure site maintenance issues are reported and that remedial actions are implemented. • Identify operational risks and/or bottle necks and provide risks assessments and process improvement report • Establish regular activity reporting in line with client and Management instructions • Manage KPI meetings with clients and reporting

Education • Post-Graduate qualification – MBA, Enterprise Management, Logistics, or an equivalent Experience • At least 10 years' experience in Logistics • At least 5 years' experience as a Manager/ Leader • International experience would be an added advantage Skills • Organised • Natural Leader • Team player • Innovative • Problem Solver • Ability to work with tight deadlines • Ability to impose authority • Good knowledge of Microsoft Office • Good use of email
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9805 - Motion Designer KSSC

Mon, 27 Apr 2026 13:22:18 Z

Fonction : COMMUNICATION/MEDIAS
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION the Junior Motion Designer contributes to the design and production of animated content for the Group's digital and corporate platforms. Working closely with the Audiovisual Production & Editing Officer, he/she helps enhance the impact and attractiveness of AGL's video content through creativity while respecting graphic and technical standards. KEY RESPONSIBILITIES Design & Creation • Create 2D animations (motion design, animated typography, video graphics packages, transitions). • Adapt existing brand guidelines into animated formats. • Contribute to creative thinking during briefs (storyboards, visual concepts, pacing). Production & Integration • Produce video graphic elements (lower thirds, intros/outros, bumpers, animated jingles). • Integrate animations into video edits produced by the Audiovisual Production & Editing Officer. • Adapt content for different formats and platforms (social media, corporate, events). Quality & Graphic Standards • Ensure compliance with technical best practices (formats, resolutions, optimized exports). • Contribute to structuring and continuously improving the Studio's animated templates. Collaboration • Work closely with the Audiovisual Production & Editing Officer. • Participate in project briefings and progress meetings. • Proactively suggest ideas while adhering to defined creative directions

KEY REQUIREMENTS • Diploma (Bac+2 to Bac+3) in Motion Design, Audiovisual Production, Graphic Design, or related field. • Initial experience (internship, apprenticeship, or up to 1–2 years) in motion design. • Portfolio demonstrating creativity, strong visual sense, and understanding of corporate design codes. • Proficiency in Adobe Suite (After Effects, Premiere Pro, Illustrator, Photoshop). • Good understanding of pacing, visual storytelling, and motion design principles. • Knowledge of digital formats and social media constraints. • Attention to detail and strong organizational skills. • Creativity and curiosity. • Ability to work in a team and meet deadlines. • Willingness to learn and grow professionally. • Comfort working in a multicultural environment. • Proficiency in French and English.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-9804 - Logistics Business Data Steward KSSC

Mon, 27 Apr 2026 13:30:13 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
1. SCOPE AND RESPONSIBILITIES The Business Data Steward CRM is responsible for ensuring the quality, consistency, and governance of CRM data across the organization, supporting both HQ and country teams. The role focuses on: • CRM data quality control and cleansing (duplicates, inconsistencies, HQ/local mapping) • Monitoring and enforcement of CRM standards (naming, codification, data structure) • Maintenance and continuous update of customer and contact data • Support to countries without local CRM administration • Production of KPI dashboards to drive data-driven decision making • Contribution to CRM evolution through testing and continuous improvement This role combines data governance, operational data management, reporting, and user support to ensure a reliable and actionable CRM database across the group. 2. MAIN RESPONSIBILITIES Perform regular data control and cleansing activities (duplicates removal, inconsistencies fixing, HQ/local alignment) • Ensure continuous updates of customer and contact data in the CRM • Monitor compliance with CRM standards (naming conventions, codification, data completeness and accuracy) • Manage and control industry mapping and HQ mapping across accounts • Follow and enforce processes for customer creation and modification • Act as CRM data administrator for countries without dedicated local support • Design, produce, and maintain a monthly CRM KPI dashboard (accounts, client status, contacts, activity, GM, HQ linkage, generic accounts) shared across all users • Monitor CRM data quality and usage KPIs across regions • Ensure consistency between CRM and financial data to identify misclassified clients (e.g. incorrect industry allocation) • Retrieve and consolidate financial and operational data from countries (including TMS) when needed • Support testing of CRM developments/releases and assess impacts on data and processes • Contribute to continuous improvement of CRM data structure and governance • Act as data referent for accounts, contacts, opportunities, and activities • Provide user support and guidance on CRM data best practices

PROFILE REQUIRED Education: Master's degree in business, data, information systems, or equivalent Experience: Minimum 2 years in CRM/data administration, data management, data governance, or similar roles Key skills: Strong attention to detail and data quality mindset Solid understanding of CRM systems (Salesforce, Dynamics, or equivalent) Experience with data cleansing, data governance, and data structuring Good command of Excel and data analysis tools (Power BI) Ability to monitor, structure, and interpret data quality KPIs Strong organizational and process-oriented mindset Good communication skills and ability to work with cross-functional teams Proactivity, autonomy, and reliability Ability to operate in an international and fast-evolving environment Fluent in English and French (written and spoken)
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-9803 - Logistics Business Data Expert KSSC

Mon, 27 Apr 2026 13:30:48 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
SCOPE AND RESPONSIBILITIES The BI Expert – Sales Performance Reporting is responsible for delivering reliable, consistent, and actionable sales performance insights across the organization, supporting both HQ and country teams. The role focuses on: • Production of standard sales reports and KPI monitoring • Development and maintenance of reporting tools (Power BI, Excel) • Analysis of sales performance across countries, industries, and customers • Identification of performance gaps and business alerts • Support to countries through ad-hoc analyses and data extraction This role combines business intelligence, reporting, and performance analysis to support decision-making and drive commercial performance across the group. MAIN RESPONSIBILITIES Produce and maintain standard sales performance reports • Monitor and analyze sales KPIs (by country, industry, customer) • Identify gaps, inconsistencies, and performance trends, and escalate alerts to the Data Steward / business stakeholders • Develop, maintain, and enhance Power BI and Excel dashboards used by countries and verticals • Ensure consistency and reliability of reported data • Act as focal point for ad-hoc requests from countries (e.g. pipeline extraction, GM analysis, client-specific follow-up) • Support business reviews with relevant insights and data analysis • Contribute to continuous improvement of reporting tools and processes

PROFILE REQUIRED Education: Master's degree in business, data, information systems, or equivalent Experience: Minimum 3 years in business intelligence, reporting, sales analysis, or similar roles Key skills: Advanced expertise in Power BI (data modelling, DAX, dashboard design) • Excellent mastery of Excel and CRM tools (e.g. Dynamics) • Strong analytical skills and ability to interpret sales performance data • High attention to detail and data accuracy mindset • Ability to identify trends, gaps, and generate business insights • Strong stakeholder management skills (HQ, countries, finance, IT) • Ability to handle multiple requests and priorities in a fast-paced environment • Fluent in English and French (mandatory in a multi-country environment)
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-9802 - Senior Business Analyst KSSC

Mon, 27 Apr 2026 13:31:19 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
SCOPE AND RESPONSIBILITIES The Senior Business Analyst supports the analytical, reporting and performance management activities of the KSSC in service of AGL's HQ, regional and country teams. The role combines advanced business analysis with commercial performance monitoring, contributing to both: • strategic and market analyses • sales performance visibility and reporting The position plays a key role in transforming data into actionable insights to support commercial decision making across the Group. MAIN RESPONSIBILITIES 1. Strategic & Market Business Analysis • Conduct advanced analyses on markets, corridors, clients and sectors (volumes, trends, competitive landscape) • Perform customer and portfolio analyses (profitability, segmentation, behaviors, mix evolution) • Contribute to strategic studies, opportunity sizing and business cases for HQ and regions • Support country business diagnostics and commercial roadmaps with fact based insights 2. Sales Performance & Business Intelligence • Analyze commercial performance by vertical, region and country • Contribute to the improvement of dashboards and data models (Power BI, Excel) • Consolidate cross country commercial and operational data for HQ reporting • Track performance gaps, trends and variances versus targets • Contribute to preparation of materials for HQ business reviews and Steering Committees • Support interpretation of performance data for internal stakeholders 3. Analytical Delivery & Team Contribution • Produce structured, high quality analytical deliverables for HQ and country commercial teams • Prepare executive level presentations and synthesis for regional or HQ leadership • Apply and respect analytical standards, templates and methodologies defined at KSSC level • Provide methodological support and review to junior analysts when required • Support ad hoc analytical and performance requests from HQ, regions or vertical leaders

PROFILE REQUIRED Experience Minimum 4–6 years in business analysis, consulting, data analytics or strategy roles Exposure to commercial performance analysis or multi country environments is a strong plus Key Skills • Strong analytical, modelling and data structuring capabilities • Excellent command of Excel and PowerPoint; solid experience in BI tools (Power BI) • Good understanding of commercial KPIs (pipeline, conversion, margin, profitability) • Ability to translate complex data into clear and operational insights • Strong written and spoken English & French • Ability to work autonomously in a structured and fast paced environment • Interest in logistics, African markets and commercial performance topics
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9800 - Logistics Business Analyst KSSC

Mon, 27 Apr 2026 13:39:50 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
1. SCOPE AND RESPONSIBILITIES The Business Analyst contributes to analytical, reporting and performance monitoring activities delivered by the KSSC to support AGL's HQ, regional and country teams. The role focuses on: • structured data consolidation • commercial and operational performance analysis • contribution to dashboards, KPIs and business reviews • support to market, client and sales performance analyses The position is a key contributor to turning data into reliable insights supporting commercial decision making. 2. MAIN RESPONSIBILITIES 1. Business & Market Analysis Support • Collect, clean and structure commercial and operational data from countries and internal systems • Perform analyses on volumes, revenues, margins, client behavior and sector trends • Support market, corridor and client analyses under guidance of senior team members • Contribute to customer profiling and simple opportunity or business case assessments • Conduct desk research on competitors, sectors and commercial trends 2. Sales Performance Analysis & Reporting • Support analysis of sales performance by vertical, region and country • Contribute to dashboards, standard reporting tools and KPI follow up (Excel, Power BI) • Track performance indicators, trends and variances versus historical data or targets • Support preparation of materials for business reviews and performance meetings • Ensure data consistency and reliability across reporting outputs 3. Analytical Delivery & Team Contribution • Prepare charts, tables and synthesis slides for internal presentations • Apply standard methodologies, templates and dashboards defined at KSSC level • Support ad hoc analytical and sales performance requests from HQ, regions or countries • Collaborate closely with Senior, Lead Business Analysts and Data Steward on complex analyses • Continuously improve data quality and analytical outputs through feedback loops

PROFILE REQUIRED Education Master's degree in business, engineering, economics, strategy, data or equivalent Experience Minimum 2–3 years in business analysis, data analytics, commercial performance or similar roles KEY SKILLS • Solid analytical and data structuring skills • Good command of Excel and PowerPoint; initial experience with BI tools (Power BI) • Basic understanding of commercial KPIs (revenue, margin, pipeline, performance tracking) • Ability to summarize data clearly and accurately • Good written and spoken English & French • Team spirit, reliability and willingness to develop analytical autonomy • Interest in logistics, transport, sales performance and African markets
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9797 - Digital Marketing Officer KSSC

Mon, 27 Apr 2026 13:43:27 Z

Fonction : COMMERCIAL & MARKETING/MARKETING
Type de contrat : CDI
Description du poste :
Reporting to the Marketing Director, the Digital Marketing Officer is primarily responsible for the implementation, management, and optimization of multichannel digital marketing campaigns using the CRM tool and marketing automation platform. In this high-value operational role, he/she is involved throughout the entire campaign lifecycle (targeting, design, execution, and performance analysis), working closely with marketing teams, commercial performance teams, and country representatives, with a clear objective of lead generation, lead nurturing, and supporting sales activities. KEY RESPONSIBILITIES Digital Marketing Campaigns & CRM • Design, deploy, and optimize automated digital marketing campaigns (emailing, nurturing journeys, workflows) aligned with business and commercial priorities. • Manage campaigns through the CRM/marketing automation platform “Microsoft Customer Insight Journey” (setup, segmentation, scoring, journey personalization). • Contribute to the continuous improvement of customer and prospect journeys based on behaviors and CRM data. Targeting, Segmentation & Data Marketing • Build and maintain relevant database segmentations based on target audiences, offers, and geographic areas. • Leverage CRM data to refine targeting strategies and improve engagement rates. • Ensure the quality of data used in campaigns (in collaboration with commercial performance teams). Performance Monitoring • Track and analyze campaign performance (open rates, click-through rates, conversions, leads generated, etc.). • Produce regular reports and analyses to identify optimization levels and trends using Power BI. • Provide actionable recommendations to improve the effectiveness of digital marketing initiatives. Coordination & Collaboration • Work closely with commercial performance and marketing teams (headquarters and local teams) to ensure alignment between digital campaigns and business priorities. • Support internal stakeholders in the effective use of CRM campaigns (best practices, compliance with standards).

KEY REQUIREMENTS • Bachelor's or master's degree (Bac+4/5) in Digital Marketing, Marketing, or a related field. • Proven experience (3 to 5 years) in digital marketing, with a strong focus on CRM campaigns and/or marketing automation. • Strong command of multichannel campaigns (emailing, nurturing, automation) and segmentation and scoring methodologies. • Proficiency with CRM and marketing automation tools (e.g., Microsoft Customer Insight Journey or equivalent). • Strong interest in data, performance analysis, and continuous optimization. • Ability to work independently, with strong attention to detail, organizational skills, and the capacity to manage multiple campaigns simultaneously. • Good interpersonal skills and ability to work in an international and matrix environment. • Professional working proficiency in English (B2/C1 level).
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-9680 - A'Cademy Manager M/F

Mon, 30 Mar 2026 07:56:18 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

The A'Cademy Manager is responsible for organizing and leading the A'Cademy's activities across managerial, pedagogical, administrative, and logistical dimensions. The role ensures the effective delivery of training programs aligned with business needs and organizational strategy. Main Responsibilities: 1. In collaboration with the subject matter expert, identify and assess core business training needs 2. Contribute to defining the A'Cademy's strategic direction in alignment with AGL's overall training policy 3. Work with business entities to develop training plans, in coordination with the Regional Training Lead 4. Represent the A'Cademy across different entities and countries Day-to-Day Responsibilities (Leadership & Coordination): 1. Lead and manage teams (administration, instructional design, trainers, project managers, and external providers) 2. Prepare budgets, produce financial reports, and ensure budget monitoring 3. Oversee administrative management using the Training Management System (TrainingMS – LearnPilot) 4. Manage resources, including materials and logistics 5. Ensure compliance with applicable training regulations (operating licenses, accreditations, etc.) 6. Ensure adherence to certification standards and legal frameworks (internal policies, ISO 9001, ISO 21001) 7. Monitor and ensure the quality of training delivery 8. Identify, recruit, train, and manage a network of internal and/or external trainers 9. Produce activity reports and provide regular reporting to management Communication & A'Cademy Development: • In collaboration with A'Cademy Leadership, define and implement a communication plan to enhance the A'Cademy's visibility and reputation • Represent the training organization with public and private partners • Ensure effective internal communication within the team • Initiate or contribute to the development and deployment of new training programs Additional Responsibilities (As Needed): • Manage responses to tenders and requests for proposals Required Experience: • Minimum of 3 years of experience managing a profit center or business unit • Experience in training management or running a training center is an advantage Technical Skills & Knowledge (Hard Skills): • Strong knowledge of the training domain: core business activities, professional environment, market, and internal training offerings • Understanding of training systems (initial training, continuous learning, apprenticeship models) • Knowledge of applicable legal and regulatory frameworks • Expertise in training and instructional design (learning engineering) • Knowledge of competency frameworks (roles, skills, certifications) • Familiarity with AGL training policies and quality standards (ISO 9001, ISO 21001) • Knowledge of administrative, financial, and budget management processes • Strong management and leadership skills • Professional proficiency in English and French • Project management knowledge
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9663 - Logistics Trainer M/F

Thu, 26 Mar 2026 10:04:21 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS KIGALI, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. ASCENS KIGALI plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES The Logistics Trainer is responsible for delivering professional training programs in logistics-related fields, ensuring knowledge transfer, skills development, and alignment with operational standards. Main Responsibilities: 1. Deliver training sessions related to logistics professions 2. Adapt and update training materials 3. Report on training activities delivered Day-to-Day Responsibilities (Academy Activity Coordination): 1. Deliver in-person and virtual training sessions on: o Air and sea freight forwarding o Logistics software (TMS, internal tools) and associated processes o Customs fundamentals 2. Adapt training materials to the local context 3. Analyze training needs 4. Train and coach other trainers (“train-the-trainer” approach) 5. Report on training activities and outcomes Communication & Academy Development: • In collaboration with the Academy Management, define and implement a communication plan to strengthen the Academy's visibility and reputation • Represent the training organization with external partners (public and private stakeholders) • Ensure effective internal communication within the team • Initiate or contribute to the development of new training programs and support their deployment Required Experience: • Minimum of 5 years of experience in operations within freight forwarding, transport management, logistics, or warehousing environments • Experience in training or instructional delivery is an advantage Technical Skills & Knowledge (Hard Skills): • Strong understanding of AGL organization, agencies, and logistics professions • Knowledge of freight forwarding, Incoterms, AEO (Authorized Economic Operator), etc. • Proficiency in TMS and related logistics systems and processes • Solid understanding of customs fundamentals • Experience in operational claims management and insurance • Knowledge of supply chain is a plus • Professional proficiency in English and French • Basic knowledge of project management • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Behavioral Competencies (Soft Skills): • Team-oriented mindset • Open-mindedness • Curiosity and willingness to learn • Adaptability and flexibility • Creativity • Strong interest in digital technologies Additional Conditions: • Travel to different agency locations may be required • A “train-the-trainer” program and dedicated coaching will be provided to support skill development in training delivery
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9646 - Training Project Manager M/F

Sat, 21 Mar 2026 12:00:10 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
Purpose of the Role: The Training Project Manager is responsible for leading training projects from needs analysis through to post-implementation review (RETEX) following pilot sessions or validation phases. The role also includes the design and monitoring of training evaluations. Key Responsibilities: 1. Analyze training needs and support skills development initiatives 2. Draft detailed specifications (terms of reference) for internal clients and, when applicable, external service providers 3. Design or oversee the development of training materials across all delivery formats (in-person, digital, blended, etc.) 4. Develop evaluation tools for training programs 5. Test training modules through pilot sessions or technical and functional validation processes 6. Create training program outlines and documentation 7. Update and manage version control of training materials 8. Document and archive all project-related materials on shared platforms 9. Transfer finalized content to teams responsible for deployment and delivery 10. Produce regular reports and conduct post-implementation reviews (RETEX)

Technical Skills & Knowledge (Hard Skills): • Strong experience in project management, acting as a project lead • Expertise in training engineering (learning program design and structuring) • Expertise in instructional design (pedagogical engineering) • Proficiency in digital content creation tools Behavioral Competencies (Soft Skills): • Strong project leadership and coordination skills • Proactive mindset with the ability to suggest improvements • Creativity and innovation in designing learning solutions • Strong client orientation • Results-driven mindset • Excellent organizational skills, rigor, and methodological approach • Adaptability and flexibility in dynamic environments Specific Skills: • Strong mastery of project management applied to training and learning environments • Solid knowledge of both in-person and digital learning methodologies • Proficiency in learning design tools (e.g., Storyline, Vyond, Camtasia, etc.) • Continuous monitoring of learning trends and industry best practices
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-9645 - A'Cademy Coordinator M/F

Sat, 21 Mar 2026 11:43:11 Z

Fonction : RESSOURCES HUMAINES/TALENT MANAGEMENT
Type de contrat : CDI
Description du poste :
Purpose of the Role: The A'cademy Coordinator is responsible for the organization and management of training activities within the A'cademy. The role involves collecting training needs from relevant entities, planning and coordinating training deployments in collaboration with the team (project managers, trainers), and ensuring proper tracking through the LMS-TMS system. Key Responsibilities: 1.Collect and consolidate training needs expressed by relevant entities. 2.Define and plan training programs and activities. 3.Select internal or external trainers and negotiate with training providers institutions when necessary. 4. Plan and coordinate training sessions in collaboration with the A'cademy team and concerned entities 5.Maintain and manage relationships with partners, including companies and public or private institutions 6.Oversee administrative and budgetary aspects of training activities (trainers, service providers, contracts, agreements, etc.) 7.Organize logistics for continuous training sessions in coordination with trainers and training managers 8.Register and manage training programs within the LMS-TMS system 9.Structure and disseminate information on continuous training programs and professional certification pathways 10.Support project managers and trainers in organizing their travel arrangements

Technical Skills & Knowledge (Hard Skills): •Strong understanding of training engineering, key stakeholders, applicable regulations, and continuing education systems •Proficiency in administrative and financial procedures related to training activities •Ability to design and manage tracking tools (strong MS Office skills required) •Ability to draft clear and concise informational and communication documents Behavioral Competencies (Soft Skills): •Strong listening skills and adaptability •Proactive mindset with the ability to make suggestions and improvements •Excellent interpersonal and communication skills •Ability to identify and resolve operational issues •Strong organizational skills, attention to detail, and methodological approach
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9599 - Program Management (PM) Officer M/F

Fri, 13 Mar 2026 18:17:45 Z

Fonction : COMMERCIAL & MARKETING/MANAGEMENT COMMERCIAL & MARKETING
Type de contrat : CDI
Description du poste :
COMPANY AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea, and rail) in Africa. The company is now part of the MSC group, a world-class shipping and logistics company. With expertise developed over more than a century and more than 23,000 employees in 49 countries, AGL provides its African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL is also present in Haiti and Timor. Would you like to gain valuable experience in an international environment? Have a real impact within a company that places Africa at the heart of its mission? Or guide clients toward digital solutions? Join AGL, the leading multimodal logistics operator on the African continent!

Description: Oversee and analyse the performance of logistics and supply chain services for global and key accounts across Africa. Ensure delivery meets contractual commitments, compliance with client requirements, and drive continuous quality improvement through centralised reporting and performance management. Objectives: - Analyse service performance against targets, identify root causes of failures, and assign responsibility (Internal, Client, or third parties). -Develop and share performance dashboards (monthly/quarterly), ensuring accuracy and timely delivery to clients and internal stakeholders. - Investigate and challenge reasons for performance failures to ensure transparency and objectivity. - Create and implement relevant KPIs tailored to client industries and contractual obligations. - Collaborate with local and regional teams to harmonise automated reporting across countries. - Work with heads of Vertical Markets (VM) and Regional Account Managers (RAM) to ensure regular reviews and gather client feedback. - Support the sales team during tenders and contract finalisation by defining measurable KPIs and realistic targets. - Promote awareness and understanding of performance management within the network. - Report monthly to HQ on issues and challenges by country and key account. This list is not exhaustive. Reports to: PM Supervisor PROFILE Education : - Bachelor or Master degree (Bac +3/5) Experience - 2 years in transport and logistics - Reporting/BI skills Personal skills - Autonomous, adaptable, and proactive - Agile and solution-oriented
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Courant

2026-9593 - Program Management (PM) Supervisor M/F

Fri, 13 Mar 2026 10:12:25 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
COMPANY AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, sea, and rail) in Africa. The company is now part of the MSC group, a world-class shipping and logistics company. With expertise developed over more than a century and more than 23,000 employees in 49 countries, AGL provides its African and international clients with comprehensive, customized, and innovative logistics solutions, with the ambition of contributing sustainably to Africa's transformation. AGL is also present in Haiti and Timor. Would you like to gain valuable experience in an international environment? Have a real impact within a company that places Africa at the heart of its mission? Or guide clients toward digital solutions? Join AGL, the leading multimodal logistics operator on the African continent!

Description: Oversee and analyze the performance of logistics and supply chain services for global and key accounts across Africa. Ensure delivery meets contractual commitments, compliance with client requirements, and drive continuous quality improvement through centralised reporting and performance management. The Manager will act as the authority for performance analysis, and continuous improvement. Objectives: - Manage and supervise the team. - Ensure the team delivers accurate, consistent, and timely reporting for both internal and external stakeholders. - Promote harmonised performance management practices across countries. - Analyse service performance against targets, identify root causes of failures, and assign responsibility (Internal, Client, or third parties). - Develop and share performance dashboards (monthly/quarterly), ensuring accuracy and timely delivery to clients and internal stakeholders. - Investigate and challenge reasons for performance failures to ensure transparency and objectivity. - Create and implement relevant KPIs tailored to client industries and contractual obligations. - Collaborate with local and regional teams to harmonise automated reporting across countries. - Work with heads of Vertical Markets (VM) and Regional Account Managers (RAM) to ensure regular reviews and gather client feedback. - Support the sales team during tenders and contract finalisation by defining measurable KPIs and realistic targets. - Promote awareness and understanding of performance management within the network. - Report monthly to HQ on issues and challenges by country and key account. This list is not exhaustive. Reports to: Director, Logistics Solutions & Method (based in HQ)
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel