Export RSS des offres - Seulement les offres à la une : Non / Pays : Afrique-->Nigéria, Afrique-->Rwanda

2026-10581 - Project Manager - Onne Base Development M/F

Tue, 03 Nov 2026 15:46:01 Z

Fonction : FREIGHT FORWARDING/MANAGEMENT FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Africa Global Logistics & Transport Nigeria Limited is seeking a Project Manager to lead the establishment and operationalization of the AGL Onne Base, from project concept through commissioning and full operational readiness. The role will ensure delivery within approved timelines, budget, quality and safety requirements, in alignment with AGL's strategic objectives. • Develop and manage the project plan, scope, objectives, milestones, deliverables, governance and reporting; lead the project through commissioning and handover. • Coordinate the design and development of offices, warehouses, storage facilities, yards and other infrastructure, including procurement and installation of equipment; manage contractors, consultants and service providers. • Obtain required licences, permits and approvals, and ensure compliance with applicable legislation, regulatory requirements and company policies. • Develop standard operating procedures and coordinate operational processes, systems and workflows across logistics, warehousing, procurement, finance, HR, IT, security and QHSSE. • Develop the base mobilisation and transition plan and ensure operational readiness for full-scale operations. • Maintain relationships with clients, contractors, suppliers, regulatory agencies, port authorities, host communities and other stakeholders; serve as the primary project contact. • Manage the project budget and forecasts, monitor costs and expenditure, and identify cost-efficiency opportunities. • Ensure compliance with AGL HSSE standards and environmental and safety regulations; promote safety, conduct risk assessments and implement mitigation measures. • Lead cross-functional project teams, identify resource needs, and support recruitment and mobilisation of personnel. • Monitor progress against milestones, identify risks and delays, implement corrective actions, and prepare project updates, closeout and handover reports.

• Bachelor's degree in engineering, Logistics, Supply Chain Management, Business Administration, Project Management or a related field; a Master's degree/MBA is an advantage. • Minimum 10 years' experience in the oil and gas industry, including at least 5 years in project management. • Demonstrated experience in facility setup, base development, terminal operations, logistics or large-scale operational projects. • Strong competencies in project management, oil and gas operations, facility development, contract management, budgeting, cost control, risk management, logistics, regulatory compliance and operational planning. • Demonstrated leadership, strategic thinking, stakeholder management, negotiation, problem-solving, decision-making, communication, results orientation and change management skills. • PMP, PRINCE2 or another recognized project management certification is highly desirable. Experience in Nigeria's oil and gas sector, particularly the Niger Delta, is an advantage.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Bilingual

2026-10574 - Senior Central Data Steward

Tue, 03 Nov 2026 08:32:20 Z

Fonction : RSE, ETHIQUE & COMPLIANCE/MANAGEMENT RSE, ETHIQUE & COMPLIANCE
Type de contrat : CDI
Description du poste :
Senior Central Data Steward Role purpose: As a Senior Central Data Steward, you are the central reference for third-party master data. You guarantee that master data is accurate, reliable, and compliant with the MDM governance framework across all countries and Business Units in scope. You define and enforce data standards, perform central validation, coordinate and coach the network of Local Data Stewards, and act as the key link between local teams, the Global Data Owner, Compliance, and IT. Main tools: UNIFY (EBX TIBCO), with a strong understanding of connected applications (e.g. SAP), data flows, and the compliance screening tool. Scope: Central Data Stewarding and MDM governance for the Africa region and several Business Units, including central validation, data quality management, compliance-related data topics, and support to transformation and deployment programs. Key responsibilities A. Central validation and data quality assurance A.1. Validate and supervise data requests Perform the central validation of requests for the creation or update of AGL parties submitted by Local Data Stewards. Handle the most complex, sensitive, or cross-country requests, monitor workflow backlogs, and ensure that requests are processed within the agreed service levels. A.2. Guarantee master data integrity in UNIFY Ensure that master data is consistent and correctly structured in UNIFY across all entities in scope, including: • Party structures, group hierarchies, legal entity checks, and public identifiers; • Consistency of AGL accounting codes and alignment with connected systems (e.g. SAP); • Resolution of cross-country duplicates, merges, role assignments, and party classification (customer, supplier, carrier, etc.). A.3. Define and steer data quality controls Define, document, and maintain the data quality rules and controls applied by all Local Data Stewards. Analyze recurring errors at regional level, identify root causes, and drive corrective actions with the relevant teams. Key dimensions include: • Uniqueness; • Completeness; • Accuracy; • Consistency across countries, Business Units, and connected systems. A.4. Oversee compliance screening Ensure that all relevant parties are correctly broadcast to the compliance screening tool across the region. Monitor flows, rejections, and blocked parties, and coordinate with the Compliance Team and IT to resolve issues and secure end-to-end compliance of the process. ________________________________________ B. Leading MDM governance and the data steward network B.1. Supervise Kigali Junior Central Data Steward Provide day-to-day functional supervision, guidance, and coaching to the Kigali Junior Central Data Steward. Define priorities, review the quality and timely completion of assigned activities, support the resolution of complex cases. List Not Exhaustive

B.2. Support and strengthen the Local Data Steward network Assist Abidjan Central Data Steward team to coordinate, guide, and support the Local Data Stewards across countries and Business Units. Ensure that governance rules and standards are understood and applied consistently and organize regular follow-up meetings with the network. B.3. Own regional data quality indicators and reporting Define and monitor data quality and activity KPIs at regional level, produce dashboards and status reports for management and steering committees, and lead improvement action plans with the countries concerned. B.4. Lead data cleansing programs Design and steer multi-country data cleansing campaigns (obsolete, duplicate, or non-compliant data), define priorities and timelines, follow up with Local Data Stewards and business contacts, and report on progress. B.5. Arbitrate and escalate Provide guidance and final arbitration on ambiguous situations and data inconsistencies escalated by Local Data Stewards. Escalate governance or policy decisions to the Global Data Owner, with a documented analysis and a recommended solution. B.6. Own governance rules and drive process improvement Maintain and update data governance rules, procedures, and functional documentation. Collect feedback from the network, write and prioritize change requests for UNIFY, follow them up with IT, and coordinate testing and validation of new developments before deployment. B.6. Train and coach data stewards Design and deliver training for Local Data Stewards and key users on UNIFY, MDM rules, and best practices. Onboard new data stewards, coach junior team members, and communicate updates and changes across the network. ________________________________________ C. Scope of the role C.1. Central and regional responsibility The role is accountable for the quality and consistency of third-party master data across the Africa region and the Business Units in scope, and acts as the central reference for MDM rules and data quality practices. Profile and experience • 5 to 6 years of experience in master data management, data governance, or data quality, including experience in a central or multi-country role; • Expert knowledge of third-party data (customers, suppliers, carriers, partners), data governance frameworks, and compliance requirements; • Expert user of MDM tools, with strong skills in data analysis, reporting, and functional specification; • Proven ability to lead a network, manage projects, influence stakeholders without direct authority, and work in a multicultural environment; • Fluent in English and French; rigorous, diplomatic, autonomous, and solution-oriented, with strong communication skills.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10505 - SAP S4 Support and Deployment Officer M/F

Wed, 14 Oct 2026 15:01:37 Z

Fonction : FINANCE & AUDIT/SI FINANCIER
Type de contrat : CDI
Description du poste :
The Finance Department of AFRICA GLOBAL LOGISTICS, a sub-group of the MSC Group with a strong presence on the African continent, has launched a project to deploy the SAP S4/HANA ERP to replace its legacy accounting and financial tools. This large-scale program aims to define a core finance model that meets the needs of the various businesses (Port, Shipping, Logistics, Rail), and then to deploy it in the 50 countries of the Africa Global Logistics Group. To support the roll-out and build strong assistance, the finance team is recruiting SAP S4 support and deployment Officer in the local service center based in Kigali, Rwanda. ________________________________________ Main Missions: Steering deployments • Participate in the deployment of SAP S/4HANA, ESKER, and NEOFI solutions across the Group's countries and entities. • Support project activities, including requirements gathering, fit-gap analysis, system configuration, testing, go-live preparation, and post-deployment support. • Coordinate assigned deployment tasks with the central program team, local finance teams, and external consultants. • Prepare and execute test scenarios, document results, and follow up on identified defects. • Track deployment progress, action items, dependencies, and risks, escalating issues to the relevant project leads when necessary. • Assist with go-live activities and provide post-deployment support to ensure a smooth transition to production. Application Support & Incident Management • Provide first-level application support and contribute to second-level support activities for SAP Finance and related solutions, according to the established support model. • Analyze and resolve user incidents and service requests within the scope of assigned responsibilities. • Investigate recurring issues and coordinate with central support teams or external providers to ensure timely resolution. • Monitor interfaces and data exchanges between SAP and connected applications, identify anomalies, and support corrective actions. • Assist in managing incidents, service requests, and problems in accordance with established service-level agreements (SLAs). • Support system availability, data accuracy, and the continuity of finance operations. • Maintain clear records of incidents, resolutions, and outstanding issues. Process Documentation & Continuous Improvement • Document application processes, system configurations, test results, and support procedures. • Contribute to the development and maintenance of user guides, FAQs, and troubleshooting documentation. • Identify recurring incidents, process gaps, and opportunities to improve system performance and user experience. • Participate in the implementation of corrective and preventive actions. • Track support activities and contribute to the preparation of operational performance reports and key performance indicators (KPIs). List Not Exhaustive

Experience • 3 to 5 years of experience in ERP application support, implementation, or deployment, preferably within finance or accounting environments. • Good understanding of financial processes and accounting principles. • Experience participating in ERP implementation, testing, system upgrades, or application support activities. • Experience handling incidents, service requests, troubleshooting, and user support. • Exposure to international projects or multi-entity environments would be an advantage. • Experience with SAP ECC and/or SAP S/4HANA, particularly the FI/CO modules, is an asset. • Exposure to P2P (Procure-to-Pay) digitalization solutions, such as ESKER, would be an advantage. Education • Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Information Systems, Information Technology, Finance, Accounting, Business Administration, or a related field. • Additional training or certification in SAP, ERP systems, or IT service management would be an advantage. Soft skills: • Excellent oral and written communication skills • Meaning of service and customer orientation • Ability to analyze and solve problems • Rigor, organization and management of priorities Languages: • Fluent English
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent

2026-10501 - Senior Enterprise Content (M-Files) Developer M/F

Wed, 14 Oct 2026 10:25:16 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Africa Global Logistics (AGL) is deploying a new Enterprise Content Management platform called MERGE, based on M-Files and integrated with OCR and Artificial Intelligence capabilities. MERGE will become the Group standard platform for document management, workflow automation, information governance and digitalization accross multiple business domains including Logistics, Freight Forwarding, Ports, Customs, Finance, Procurement, Human Resources and Legal. To support the deployment and continuous evolution of the platform across Africa, AGL is looking for an experienced M-Files Solution Developer to strengthen its Digital Center of Excellence based in Kigali, Rwanda. The ideal candidate will bring immediately operational expertise to our ECM projects, and in particular to the MERGE program, while helping the development team grow its skills and structure its development practices. Main responsabilities: Solution development and configuration Configure and maintain M-Files vault structures. Design and implement metadata models, classes, workflows and permissions. Develop and maintain low-code business applications within the M-Files platform. Configure document lifecycles and approval workflows. Implement document templates and automatic document generation processes. Support the configuration of AI, OCR and Intelligent Metadata Extraction capabilities Develop advanced customizations and extensions using the M-Files API and the Vault Application Framework (VAF). Integrations & Technical Activities Design and implement integrations between M-Files and corporate applications such as ERP, TMS, CRM, HR and Finance systems. Support API-based integrations and data exchanges. Lead document migration and data takeover activities from legacy ECM/GED solutions to MERGE (mapping, cleansing, loading and validation). Contribute to the decommissioning of legacy document management solutions. Participate in testing and validation activities for new developments. Troubleshoot technical incidents and perform root cause analysis. Assist in deployment and release management activities. Business Support and Continuous Improvement Gather and analyse business requirements. Translate operational needs into technical solutions. Participate in workshops with business users and country representatives. Produce technical documentation and configuration guides. Contribute to continuous improvement initiatives and solution standardization across the Group. Provide Level 2 and Level 3 support for deployed solutions. Technical Leadership and Knowledge Sharing Coach and mentor other developers to support their upskilling on M-Files and ECM technologies. Define, document and promote development best practices, coding standards and code reviews within the team.

Bachelor's Degree or Master's Degree in Computer Science, Information Systems, Software Engineering or related field. Minimum 5 years of experience in software development, including significant experience on ECM/GED projects and proven hands-on experience on M-Files implementations. TECHNICAL SKILLS REQUIRED Mandatory: Proven hands-on experience with M-Files: mastery of the platform, its metadata model (object types, classes, properties, value lists), configuration and customization mechanisms. Experience with M-Files integration capabilities: M-Files API, Vault Application Framework (VAF), UI Extensibility Framework. Significant experience in ECM/GED: document management, classification, workflows, access rights and document lifecycle. Experience with document integrations and migrations: data exchanges with business applications, data takeover and decommissioning of legacy solutions. Proficiency in C# / .NET development. Strong understanding of document management systems and enterprise applications. Experience with low-code or no-code platforms. Knowledge of workflow automation concepts. Solid SQL and data modelling knowledge. Understanding of REST APIs and system integrations. Experience with Microsoft Office Suite. Strong Assets: M-Files certifications. Experience with SharePoint, Power Platform, Alfresco, OpenText, Documentum or similar ECM solutions. Experience with OCR, AI or Intelligent Document Processing technologies. Knowledge of Azure services and cloud environments. Experience with Power BI reporting and analytics. BEHAVORIAL SKILLS REQUIRED Strong analytical and problem-solving capabilities. Attention to detail and commitment to quality. Ability to work independently and within multicultural teams. Excellent communication skills. Customer-oriented mindset. Ability to manage multiple priorities in a dynamic environment. Ability to share knowledge and to coach other developers in their skills development. Leadership and ability to promote structured, high-quality development practices within the team. ADDITIONAL NOTES English: Professional working proficiency (mandatory). French: Appreciated.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent

2025-9287 - Digital Transformation Project Leader

Fri, 02 Oct 2026 10:20:31 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
COMPANY OVERVIEW: Africa Global Logistics (AGL) is the leading multimodal logistics operator in Africa, covering port, logistics, maritime and rail activities. Now part of the MSC Group - a global leader in maritime and logistics - AGL combines over a century of expertise with a strong presence in 49 countries and a team of more than 23,000 employees. We deliver innovative, tailor-made logistics solutions to African and international customers, with the ambition of driving sustainable transformation across the continent. Beyond Africa, AGL also operates in Haiti, Timor-Leste, and Indonesia. The MIS/IT Department (ASCENS) supports AGL's 250 subsidiaries from hubs in Paris, Abidjan, Johannesburg, and Kigali, ensuring the effective use, management, and continuous evolution of the Group's digital tools. As part of our innovation drive, ASCENS launched its first Innovation Center - YIRI in Abidjan, a collaborative space dedicated to digital transformation and partnerships with internal teams, technology providers, universities and start-ups. Building on this success, a second Innovation Center will soon open in Kigali, aiming to become a hub for open innovation in East Africa, stimulating creativity, accelerating projects and strengthening regional synergies. Established in 2025, the Kigali Shared Service Center (KSSC), which includes ASCENS as its dedicated MIS/IT department, is entering a strategic growth phase. To support this expansion and deliver high-value digital services across the AGL network, we are recruiting talented professionals to join our dynamic team. KSSC plays a key role in MIS activities through standardized service delivery, operational excellence, and strong cross-site collaboration. Do you want to grow in a truly international environment and contribute to a company that places Africa at the heart of its mission? Join KSSC and be part of the team shaping the future of logistics in Africa!

JOB FUNCTION & KEY RESPONSIBILITIES: The Digital Transformation Project Leader is responsible for leading digital transformation initiatives across the organization. This role focuses on supporting the Group's business units by providing them with agile and innovative digital solutions (web and mobile apps, cloud & RPA automation, chatbots & generative AI, data visualization reports, etc.) We are seeking a passionate and self-taught junior project leader to join a rapidly growing team for this position that encompasses several key responsibilities essential for successfully delivering digital projects within the AGL Group. It primarily involves supporting internal clients throughout the entire lifecycle from initial needs assessment to solution deployment. This includes project scoping, development & testing (UAT) follow-up, and production rollout. Requirements Gathering and Analysis: - Collaborate closely with internal clients to understand and formalize their needs. - Translate business requirements into clear functional and technical specifications. Project Management: - Plan and manage projects end-to-end, ensuring deadlines, budgets, and quality standards are met. - Coordinate effectively with all project stakeholders. Product Ownership: - Define and prioritize the product backlog based on user needs and business objectives. - Ensure developed solutions meet internal client expectations and align with the Group's digital strategy. Team Coordination and Agile Facilitation: - Lead agile ceremonies such as sprint planning, daily stand-ups, and project retrospectives. - Support developers on a daily basis to ensure progress and maintain development quality. Quality Assurance: - Oversee testing and user acceptance phases to ensure delivered solutions meet specifications. - Implement performance and quality indicators to monitor the effectiveness of deployed solutions.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Bilingual

2026-9843 - Digital Transformation Officer

Fri, 02 Oct 2026 10:16:42 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION Digital Transformation Officer is responsible for leading digital transformation initiatives across the organization. This role involves developing and implementing digital strategies to enhance business processes, collaborating with various departments to identify and integrate digital solutions, and ensuring the seamless adoption and usage of new digital tools and technologies. The Digital Transformation Officer will monitor and analyses digital trends to keep the organization competitive, train and support staff on new digital systems and processes and manage digital transformation projects from conception to completion. We are seeking a passionate and self-taught junior developer to join a rapidly growing team. The ideal candidate is a computer science graduate, having pursued coursework related to web technologies and development, and possessing one or more experiences in enterprise software development. The responsibilities will encompass the design, development, and maintenance of solutions based on Microsoft's Power Platform. Additionally, we require someone eager to implement AI solutions predominantly based on Microsoft technologies such as Dataverse, Power Automate, AI Builder, among others. Proficiency in prompt engineering for new solutions leveraging generative AI technologies is also essential. KEY RESPONSIBILITIES • Collaborate with business teams to understand their needs and propose appropriate solutions. • Write technical specifications. • Define application architectures. • Design, develop, and test solutions using Power Platform tools (Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio). • Use key Azure services to add advanced features and integrate complex systems (Fusion Dev). • Maintain and optimize existing solutions. • Participate in technological monitoring and suggest continuous improvements. • Document processes and developed solutions.

EDUCATION & EXPERIENCE REQUIREMENTS • Relevant degree/diploma • Minimum 2 years relevant working experience • Power Platform Skills (Power Apps, Power Automate, Power BI, …) • Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL. • Knowledge of development frameworks: .NET, React, Angular. • Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps. • Good understanding of databases and cloud services (Azure) recommended
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent

2026-10430 - Microsoft Dynamics 365 & Power Platform Technical Lead

Fri, 02 Oct 2026 11:01:57 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
The Lead Solution Architect & Development Team Lead purpose is to ensure technical coherence across this portfolio, support reliable delivery and strengthen engineering maturity across teams. The role combines three complementary dimensions: Expert providing deep Dynamics 365, Power Platform and Azure expertise, including pro-code extensions and integrations; Architect owning target architectures, security, integration patterns, application lifecycle management and technical risk decisions; and Team Lead guiding developers, organizing technical delivery, reviewing work, arbitrating complex choices and resolving the most challenging issues hands-on. KEY FUNCTIONS: 1) Cross-stack solution architecture  - Lead the design of enterprise solutions across Dynamics 365, Dataverse, Power Apps, Power Automate, Power Pages and Azure. - Translate business and non-functional requirements into secure, maintainable and scalable architectures. - Define the appropriate balance between configuration, low code, custom development and Azure services.  2) Dynamics 365 expertise  - Act as the technical reference for Dynamics 365 solutions, particularly Customer Engagement workloads such as Customer Service and Sales where relevant. - Challenge standard capabilities, extensions, data models, security roles, integration constraints and licensing assumptions. - Identify when dedicated functional expertise is required for a specific Dynamics module.  3) Power Platform engineering excellence  - Define and enforce engineering standards for Dataverse, canvas and model-driven apps, cloud flows, custom connectors, Power Pages, PCF components, JavaScript and C# plugins. - Conduct architecture and code reviews, detect technical debt early and ensure remediation is planned before it becomes a delivery or support risk.  4) Azure architecture and integration  - Design and review integrations using Azure Functions, Logic Apps, API Management, Key Vault, service identities and REST APIs. - Contribute to secure integration patterns, API-led architectures, encryption approaches and the separation of responsibilities between Azure and Power Platform administrators.  5) Development team leadership  - Lead developers and technical contributors across distributed teams. - Translate architecture into actionable technical work, allocate or recommend assignments according to skills and priorities, unblock delivery, mentor team members and ensure consistent application of standards. Remain able to contribute directly to prototypes, complex development and troubleshooting.  6) ALM, DevOps and environment strategy  - Own the application lifecycle approach across development, UAT and production. - Establish solution segmentation, managed deployment principles, source control, automated pipelines, release controls, dependency management and rollback readiness using Azure DevOps, Power Platform pipelines and PAC CLI List Not Exhaustive

- Relevant diploma - Minimum 5 years in MS Business Applications ecosystem: D365, Power Platform, Dataverse, Azure. - Significant experience designing and delivering enterprise applications in the Microsoft business applications ecosystem.  - Proven hands-on experience across both low-code and pro-code delivery, rather than expertise limited to configuration or governance.  - Experience leading or technically supervising distributed development teams and third-party delivery partners.  - Experience with complex integrations, shared data models, environment strategy and remediation of legacy ALM or dependency issues.  - Comfort operating across project phases, from discovery and architecture through build, go-live, support and continuous improvement.  SKILLS REQUIRED - Dynamics 365 and Dataverse architecture: data model, security model, solution design, extensibility and integration patterns.  - Microsoft Power Platform: Power Apps canvas and model-driven apps, Power Automate, Power Pages, custom connectors, Power Platform administration and governance.  - Pro-code development: C#/.NET plugins and services, JavaScript/TypeScript, PCF components, REST APIs, JSON and authentication patterns.  - Azure: Functions, Logic Apps, API Management, Key Vault, Entra ID concepts, application identities, monitoring and secure integration design.  - ALM and DevOps: Azure DevOps or equivalent, Git, automated pipelines, managed solutions, environment variables, connection references, PAC CLI and Solution Checker.  - Architecture assurance: performance, resilience, security, privacy, licensing, supportability, technical debt and cost awareness.  - AI and agents: Copilot Studio and Azure-based AI patterns, grounding, access control, evaluation, human oversight and deterministic validation.  - Demonstrated leadership of development teams, including mentoring, work orchestration, quality reviews and escalation management.  - Ability to switch between executive-level technical recommendations and detailed engineering guidance.  - Strong facilitation skills for architecture workshops, design reviews, technical discovery and vendor challenge sessions.  - Autonomous prioritization in a multi-project context, with transparent decisions and explicit trade-offs.  - Business-value orientation and the ability to connect architecture choices with delivery risk, user impact and long-term operating cost.  - Clear written and verbal communication in French and English in an international, multicultural environment.  ADDITIONAL NOTES - The role is based at the AGL Expertise Center in Kigali, Rwanda.  - Full-time position based on-site.  - Professional English & French are required. 
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10425 - BUSINESS DEVELOPMENT MANAGER （CHINESE ACCOUNT）

Thu, 01 Oct 2026 09:36:47 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
A. Business Development & Account Management • Develop and grow Chinese accounts across the Oil & Offshore, Mining, Power, and Infrastructure industries, while providing commercial support to the relevant Vertical Managers (VMs). • Identify, qualify, and develop new business opportunities within the Chinese business community and industrial sectors. • Map and maintain a database of EPC contractors, manufacturers, investors, and other key industrial stakeholders operating within the region. • Develop and maintain strong relationships with existing and prospective Chinese clients to drive retention, organic growth, and new business opportunities. • Define country and market priorities in alignment with the Head of Chinese Accounts Development and the Commercial Management teams of relevant subsidiaries. • Develop and maintain a robust pipeline of Chinese accounts and business opportunities across relevant industries and VMs. • Coordinate and supervise the preparation of integrated commercial proposals for clients and prospects. B. Commercial & Operational Coordination • Monitor and coordinate the effective execution of projects and operational flows with relevant subsidiaries and operational teams. • Ensure that operational delivery meets agreed commercial commitments and required service quality standards. • Ensure the competitiveness, accuracy, and consistency of commercial offers submitted to clients and prospects. • Work closely with internal stakeholders to address operational challenges, client requirements, claims, and other commercial issues. • Support the alignment of commercial strategies with operational capabilities and business objectives. C. Performance Monitoring & Reporting • Prepare monthly activity reports in collaboration with the Head of Chinese Accounts Development. • Coordinate and contribute to comprehensive quarterly business reviews, covering budgets, volumes, margins, opportunities, and claims. • Monitor the performance of Chinese accounts and identify opportunities for revenue growth, margin improvement, and increased market penetration. • Provide regular updates to the Head of Chinese Accounts Development and relevant VM/Industry Directors on business development activities, pipeline progress, and account performance. • Analyse market trends, customer needs, and competitor activities to identify new business opportunities and inform commercial strategies.

The Business Development Manager – Chinese Accounts is responsible for developing and growing the organisation's portfolio of Chinese clients across key industries, including Oil & Offshore, Mining, Power, and Infrastructure. The role focuses on identifying and converting new business opportunities, strengthening relationships with existing Chinese accounts, coordinating commercial proposals, and ensuring seamless alignment between commercial commitments and operational execution.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
CHINOIS : Fluent
Langue / Niveau :
ANGLAIS : Bilingual

2026-9880 - Shared Service Center Analyst M/F

Tue, 29 Sep 2026 08:20:06 Z

Fonction : RSE, ETHIQUE & COMPLIANCE/ETHIQUE & COMPLIANCE
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The Third-Party Compliance Analyst within the Shared Services Center is responsible for overseeing third-party management and conducting thorough due diligence assessments on the integrity of all third parties across the AGL Group's scope—including clients, suppliers, intermediaries, agents, and other stakeholders. The objective is to determine whether AGL can ethically and legally engage in business relationships with these entities. This role aims to assess the integrity levels of entities or individuals in business relations with AGL and to prevent associations with parties involved in unethical practices such as corruption, money laundering, or those listed on national, international sanctions registers. It also includes identifying whether any third parties are politically exposed persons (PEPs). Key Responsibilities • Conduct comprehensive due diligence on all third parties in accordance with AGL's internal compliance policies and procedures. • Ensure compliance with all applicable national and international laws, regulations, and guidelines during the due diligence process. • Monitor accessible sanctions lists (EU, US, UK, UN, etc.) throughout the process to manage third-party compliance. • Perform third-party screenings (clients, suppliers, intermediaries, agents, and partners) upon request from any AGL Group entity, using specialized tools and open source research. • Continuously assess and monitor third-party risks using the risk management tool, and prioritizing updating the changes related to previously screened entities. • Support the Group Senior Compliance Officer in the due diligence and screening requests from regional compliance delegates or other AGL entities, including HQ. Ensure adherence to internal policies and procedures related to third-party management and processing. • Submit weekly reports to the Shared Services Center Manager detailing completed due diligence and screening activities. • Participate in the review and update of compliance policies and procedures, including the third-party screening policy. • Conduct in-depth open-source search and evaluate the reliability of collected information to support and enhance screening results. • Ensure proper archiving of all available information on screened third parties, including automated screening results (Firco/Lexis Nexis), within the Central Compliance SharePoint for easy access by relevant stakeholders. • Collaborate with the Compliance Department on matters related to international sanctions and export control.

KEY REQUIREMENTS • University degree in Law, Compliance, Business Intelligence, or a related field. • 2–3 years of initial experience in the private sector, preferably in transportation and logistics. • Knowledge of export control regulations is an added value. • Strong analytical, research, and synthesis skills; attention to detail; team-oriented mindset with sense of curiosity. • Ability to meet deadlines and manage multiple priorities. • Solid understanding of compliance principles. • Excellent written and verbal communication skills in both French and English. • Proficiency in IT tools (CRM systems, OSINT techniques) and Microsoft Office Suite.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-9792 - Head of HRIS Service Center KSSC

Tue, 29 Sep 2026 08:11:14 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
To Manage the operational, functional, and technical supervision of HRIS support. Lead level 1 and 2 support teams, ensure the stability, performance, and scalability of the HRIS system, and guarantee a high level of service to HR and operational users. While ensuring strategic coordination between IT, HR, and vendors, ensure consistency between HR/Payroll processes, the HRIS solution, and the Group's HR digital strategy. HRIS Service Center Management Key Responsibilities • Define the HRIS support strategy, service objectives, and key performance indicators (SLAs, resolution rate, user satisfaction, etc.) • Supervise and coordinate level 1 and 2 teams, organized by functional domains (Core HR, Talent, Payroll, Data, Integrations…) • Develop the service operating model: procedures, tracking tools, prioritization, and escalation organization • Ensure a consistent level of service across all group entities Team Management and Skills Development • Manage, lead, and develop the skills of support teams (technicians, consultants, administrators…) • Promote a culture of internal customer service, operational excellence, and collaboration between support levels • Identify recruitment, training, and HRIS certification needs • Organize cross-functional collaboration between support, projects, and ongoing maintenance Functional and Technical Supervision of the HRIS • Ensure with the vendor the availability and reliability of the HRIS system and its modules • Manage complex escalations (critical incidents, cross-functional issues) • Oversee access security, role management, and GDPR compliance • Coordinate functional or technical updates with vendors and IT Continuous Improvement and Innovation • Identify incident trends and lead continuous improvement plans for the system in coordination with the vendor • Develop the knowledge base and self-service tools to reduce support workload • Propose optimization opportunities for HR processes through the use of the HRIS • Contribute to the HRIS evolution roadmap in collaboration with project teams and HR leadership The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Governance, Reporting, and External Relations • Ensure regular reporting to the HR and IT executive committee on Service Center performance • Manage relationships with vendors, integrators, and external partners • Participate in defining the overall HRIS governance (roadmap, budgets, priorities) • Manage the HRIS Service Center budget

KEY REQUIREMENTS Minimum of 8 to 10 years of experience in HRIS project management or operations Including at least 3 to 5 years in a support team management role Proficiency in one or more HRIS systems (HR Access, Workday, SAP SuccessFactors, Oracle HCM, Talentsoft, etc.) Proven experience managing a Service Center or HRIS center of expertise Experience working in a multi-site and multi-country environment Strong and continuous focus on customer satisfaction KEY SKILLS Strategic vision in HRIS and HR/Payroll processes Strong understanding of the HRIS ecosystem In-depth knowledge of HR/Payroll functions Strong understanding of integration and system update challenges Proven experience in HRIS project management, including T&A (Time & Attendance) Mastery of support performance indicators (SLAs, resolution rate, backlog tracking) Ability to manage outsourcing service contracts and application maintenance (TMA) contracts Ability to audit an organization and challenge change requests Cross-functional management and organizational agility Strong change management skills and user support capabilities Excellent communication with Group support functions and local/regional management Excellent verbal and written communication skills Strong proficiency in office tools (PowerPoint, Word, Excel) KEY COMPETENCIES Collaborative leadership and empathy Strong customer and results orientation Strong analytical skills Ability to prioritize and manage stress effectively Interest in optimization and simplification Tenacity Proactivity Ability to propose solutions and improvements Strong sense of customer service and attention to detail Strong organizational skills and rigor Adaptability Analytical and synthesis mindset
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Professional

2026-10373 - VIE – HR Development Officer M/F

Wed, 16 Sep 2026 10:17:05 Z

Fonction : RESSOURCES HUMAINES/RH GENERALISTE
Type de contrat : VIE
Description du poste :
Job Purpose: The VIE – HR Development Officer will support the implementation of Human Resources Development initiatives within AGL Rwanda. The role focuses on enhancing employee performance, talent management, learning and development, recruitment, and employer branding while ensuring alignment with the Group's HR strategy. The incumbent will work closely with managers and employees to strengthen talent practices, support employee development, and contribute to building a high-performing and engaged workforce. Job Function: Performance Management • Coordinate the annual performance management cycle and ensure adherence to established timelines. • Support managers and employees throughout the performance review process. • Monitor completion rates and follow up on outstanding evaluations. • Prepare performance management reports and dashboards. • Assist in analysing performance trends and identifying development opportunities. • Ensure consistency and fairness in performance evaluation processes. Talent Management & Succession Planning • Support the annual Talent Review (People Review) process. • Consolidate talent information and prepare documentation for calibration meetings. • Assist in identifying high-potential employees and key talent. • Maintain succession planning records. • Support implementation of talent development initiatives. • Monitor agreed development actions following talent reviews.

Job Function: Recruitment & Employer Branding • Support the full recruitment process for approved vacancies. • Draft and publish job advertisements. • Screen applications against minimum requirements. • Coordinate interviews with hiring managers. • Schedule assessments and candidate communication. • Assist with reference and background verification processes. • Support onboarding activities for new employees. • Participate in employer branding initiatives. • Represent AGL at career fairs, university events, and recruitment campaigns where required. Learning & Development • Coordinate internal and external training programmes. • Maintain the annual training calendar. • Monitor employee participation and completion of training. • Evaluate training effectiveness and prepare reports. • Assist in identifying learning needs across the business. • Support career development initiatives and individual development plans. • Maintain employee training records. HR Projects • Participate in regional and country HR Development projects. • Support implementation of Group HR initiatives. • Assist with employee engagement activities. • Contribute to HR process improvements and digital HR initiatives. • Prepare HR presentations and reports. HR Administration • Maintain accurate HR Development records and documentation. • Ensure confidentiality of employee information. • Prepare monthly HR Development reports and KPI dashboards. • Support compliance with internal HR policies and procedures. Minimum Education and Experience Requirements: • Master's degree in human resources, Psychology, Business Administration, Industrial Relations, or a related field. • Eligibility to participate in the VIE Programme. Ensure timely regulatory filings and board resolutions in line with Rwandan corporate governance standards. • First professional experience or internship in Human Resources Development, Talent Management, Learning & Development, or Recruitment. • Exposure to an international or multicultural environment would be advantageous. • Excellent verbal and written communication • Strong organisational and planning skills
Niveau d'études min. requis : Licence ou équivalent

2026-10287 - Power Platform Administrator M/F

Mon, 24 Aug 2026 14:22:10 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Based at the AGL Expertise Center, you will join the Digital & Innovation Department as Power Platform Administrator. Your mission will be to supervise and support makers and business teams on a day-to-day basis, ensure the health and security of the platform, and work closely with the architecture and security teams, as well as with teams from the parent company, MSC as administration of the Power Platform ecosystem of the group. Your responsibilities will include: Onboarding & new environment setup • Onboard new makers & teams on PP best practices, standards and security requirements. • Review what new makers have already built (apps, flows, agents, portals) and check it against governance standards — ownership, naming, security, compliance and documentation. • Assess the potential capacity and consumption impact of new or evolving solutions (e.g. Copilot Studio and AI Builder credits) before they move into production. • Carry out a high-level assessment of new teams' needs. • Set up new dedicated environments when required, and configure them: Teams, Security Roles, security groups, DLP, etc. Center of Excellence (CoE) configuration & governance • Configure, deploy & maintain the CoE toolkit and its modules (Core, Governance & Nurture Components, telemetry, reporting dashboards) to support governance at scale. • Continuously evolve the CoE setup as usage grows across environments, teams and business units, and keep governance rules and automations up to date. • Use CoE inventory and telemetry data to identify inactive, non-compliant or at-risk apps, flows and agents, and drive the corresponding actions with makers. Supervision of existing environments • Proactively monitor team activity across all environments. • Track capacity consumption: AI Builder credits, Copilot Studio credits, Power Pages credits (login & anonymous). • Set up alerts when consumption thresholds are reached. • Make sure all initiatives are properly logged into Global Cockpit, so central team can track them. Interface with the parent company (MSC) • Attend meetings with MSC teams on Power Platform administration topics: respond to user requests and resolve identified issues. • Attend meetings with security teams: carry out security assessments on Power Pages portals, Power Automate flows, apps and agents. • Support makers in implementing remediation actions. Collaboration with the architecture team • Assess new needs and opportunities, and define the high-level design of solutions. • Validate the choice of Power Platform technology, and identify risks and points of attention. • Take part in discussions on hybrid architecture: integration with business systems hosted in MSC's Azure environment, and the setup of dedicated Azure resources (e.g. VNET injection). The List is not Exhaustive

• Bachelor's or Master's degree, or equivalent, in Computer Science, Information Systems, Software Engineering, Business Information Systems, or a related technical field. • Minimum of 5 years of experience in Power Platform administration, Dynamics 365 administration, Microsoft 365 administration, or a similar platform governance role. • Proven experience administering Microsoft Power Platform environments in a large or multi-entity organization, with exposure to Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder. • Hands-on experience deploying, configuring, or maintaining the Power Platform Center of Excellence, including governance, nurture, telemetry, inventory, and reporting capabilities. • Experience supporting makers and business teams, reviewing applications, flows, agents, or portals, and ensuring alignment with governance, security, compliance, and documentation standards. • Experience working with security, architecture, infrastructure, or central IT teams on platform administration, risk assessment, and remediation activities. • Experience in an international or multi-site environment is strongly valued, ideally within a large-scale organization with multiple business entities and stakeholders. • Equivalent profiles with strong experience administering and deploying Dynamics 365 solutions in large organizations are also encouraged to apply, as Dynamics 365 relies on the same Dataverse foundation as Power Platform. TECHNICAL SKILLS REQUIRED • Strong knowledge of Microsoft Power Platform administration principles, including environment management, platform supervision, access management, and governance at scale. • Advanced understanding of Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder, including their respective usage, constraints, and administration requirements. • Good mastery of Power Platform Center of Excellence capabilities, including inventory management, telemetry, governance dashboards, maker nurturing, and lifecycle monitoring. • Strong understanding of Power Platform security concepts, including Security Roles, security groups, environment strategy, Data Loss Prevention policies, ownership rules, and compliance controls. • Ability to monitor platform activity, identify inactive, non-compliant, or at-risk assets, and trigger appropriate corrective actions with makers and business owners. • Ability to monitor and manage capacity consumption across AI Builder credits, Copilot Studio credits, and Power Pages usage, including threshold definition and alerting mechanisms. • Good understanding of Dataverse administration, solution lifecycle management, application lifecycle management principles, and environment configuration. • Ability to assess fusion development initiatives involving Power Platform and pro-code extensions, such as Power Fx, C#, Azure Functions, custom connectors, plugins, and PCF components.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent

2026-10205 - Product Owner-IT Intergration Platform (Logistics Tech)

Wed, 16 Sep 2026 07:28:27 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - BUILD to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will be responsible for managing the delivery of new integrations and strategic product enhancements for the Azure Integration Platform. You will oversee the full lifecycle of product evolutions, from business requirements gathering and solution design through development, testing and deployment, ensuring successful transition to the RUN organization. Working closely with business stakeholders, technical teams and operational support, you will ensure that new capabilities are delivered on time, aligned with business priorities and fully integrated into the product roadmap. ________________________________________MAIN MISSIONS Roadmap Management • Gather, analyze and challenge new strategic business requirements and integration initiatives. • Facilitate scoping workshops and document functional requirements. • Define and maintain data exchange mapping for new integrations. • Ensure that all product evolutions are aligned with the platform standards and the overall program roadmap. Development Management • Build, maintain and prioritize the product backlog (Azure DevOps). • Prepare functional specifications, write User Stories and define acceptance criteria. • Facilitate Agile ceremonies and monitor development progress. • Act as the primary point of contact for technical teams and contribute to the validation of delivered functionalities. Enhancement Delivery Management • Manage the delivery of integration projects and product evolutions. • Produce project status reports, monitor risks, dependencies and action plans. • Prepare governance materials and support decision-making processes. • Contribute to the execution of the product roadmap defined jointly with the Solution Manager. • Coordinate testing activities and monitor defect resolution. • Ensure end-to-end oversight of product evolutions through to business deployment. Performance Monitoring & Transition to RUN • Monitor solution performance in collaboration with the RUN teams and identify continuous improvement opportunities. • Ensure the production of functional documentation and oversee The list is no exhaustive

Qualifications & Experience • Master's degree (Engineering School, Computer Science, Information Systems or equivalent). • Proven experience as a Product Owner, Business Analyst or Application Manager (Build/Run), preferably in integration platforms, middleware or enterprise application environments. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment is a plus. • Experience working in Agile environments and coordinating multidisciplinary teams in an international context. Technical Skills • Strong experience in functional analysis and specification, including User Stories, acceptance criteria, test scenarios and change management. • Good understanding of integration architectures, including Enterprise Service Bus, APIs, EDI, messaging systems and orchestration platforms. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, API Management and Azure DevOps. • Understanding of data exchange formats and integration concepts (JSON, XML, data mapping, message transformation, etc.). • Ability to read and interpret technical logs to facilitate issue analysis and discussions with technical teams. • Experience with documentation and collaboration tools such as Confluence, SharePoint and Microsoft Project. • Strong ability to bridge business and technical teams by translating business requirements into clear functional specifications and explaining technical concepts to non-technical stakeholders. • Strong analytical skills with the ability to understand complex business processes and translate them into scalable integration solutions. • Good understanding of software delivery lifecycle, testing activities and production deployment processes. • Practical experience with Agile methodologies (Scrum, Kanban). Soft Skills • Excellent communication, presentation and stakeholder management skills. • Strong analytical and problem-solving capabilities. • Ability to understand complex business processes and identify opportunities for process optimization. • Strong organizational skills with the ability to manage multiple priorities simultaneously. • Autonomous, proactive and results-oriented. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Curiosity and willingness to continuously develop expertise on business processes and integration flows. • Team player with the ability to work effectively in a multicultural and international environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Fluent
Langue / Niveau :
ANGLAIS : Fluent

2026-10203 - Test Lead-Software QA (Logistics Tech Platform)

Wed, 16 Sep 2026 07:45:57 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
CONTEXT Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Test Lead to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will actively participate in the validation of the functional and technical processing chain, from individual components through their interactions to end-to-end business processes. Working closely with Product Owners, development teams, business stakeholders, partners and RUN teams, you will coordinate testing activities throughout the delivery lifecycle. You will contribute to the successful delivery of new integrations and product evolutions by ensuring that testing activities are properly planned, executed, automated where appropriate, and completed in line with project milestones and quality standards. MAIN MISSIONS Tests Management • Analyze User Stories and functional specifications and translate them into test requirements. • Define and maintain the test base (Azure Test Plans): requirements, test cases, test datasets and test campaigns. • Prepare and manage all prerequisites required for test execution. • Coordinate functional, integration, regression and end-to-end testing activities across all stakeholders. • Coordinate User Acceptance Testing (UAT) with business teams. • Contribute to Go / No-Go decisions before production deployments. • Ensure testing activities are completed in accordance with project milestones and release planning. Test Execution & Automation • Execute functional, integration, regression and confirmation testing. • Validate the complete processing chain, from operational data reception through to customer delivery. • Execute documented automated testing procedures. • Develop, maintain and improve automated test scenarios using tools such as Postman. • Contribute to the continuous improvement of test automation and regression coverage. • Ensure the sustainability and maintainability of the testing assets implemented. Defect Management & Reporting • Record, qualify and track defects using Azure DevOps. • Ensure full traceability between requirements, test cases and identified defects. • Coordinate with development teams to monitor defect resolution. • Validate fixes through confirmation and regression testing. • Communicate testing progress, testing forecasts and overall This list is not exclusive

Qualifications & Experience • Master's degree in computer science, Engineering, Information Systems or equivalent. • Proven experience in software testing or application validation within Agile environments. • Experience using test management tools and coordinating testing campaigns. • Experience with enterprise integration platforms, middleware or distributed systems is highly desirable. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment, is a plus. Technical Skills • Experience with Azure Test Plans or equivalent test management tools. • Strong SQL skills for database validation and data consistency checks. • Experience with Azure DevOps. • Good understanding of integration architectures and technologies, including Enterprise Service Bus, APIs, messaging systems and EDI. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, is an advantage. • Ability to read technical logs and troubleshoot complex processing flows. • Experience automating tests using Postman; knowledge of Newman or similar automation frameworks is an asset. • Good understanding of JSON, XML and data mapping concepts. • Experience with documentation and collaboration tools such as Confluence and SharePoint. Soft Skills • Clear communication and strong reporting skills. • Excellent analytical and problem-solving capabilities. • Rigorous, autonomous and proactive. • Strong organizational skills and ability to coordinate multiple testing activities simultaneously. • Ability to anticipate risks and manage priorities. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Team player with the ability to work effectively in an international and multicultural environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Fluent
Langue / Niveau :
ANGLAIS : Fluent

2026-10100 - AI Engineer M/F

Thu, 09 Jul 2026 07:20:08 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
JOB FUNCTION & KEY RESPONSIBILITIES Based at the AGL Expertise Center in Kigali, you will join the AI Factory within the Digital & Innovation Department as an AI Engineer. Your mission will be to design, develop, and industrialize production-grade AI solutions based on LLMs and agent architectures, contributing directly to the delivery of high-value AI use cases across AGL. As part of the AI Factory, your responsibilities will include: • Design and build end-to-end AI applications leveraging LLMs, including the integration of Azure AI Foundry services, APIs, and enterprise systems, with a strong focus on scalability, reliability, and performance in production environments. • Develop and optimize Retrieval-Augmented Generation (RAG) pipelines, including data ingestion, chunking strategies, embeddings management, and vector search • Design and implement autonomous and orchestrated AI agents capable of executing complex workflows, interacting with multiple tools and systems, and supporting business processes such as document analysis, compliance, or operational decision support. • Fine-tune models and continuously improve AI performance through advanced prompt engineering, context optimization, and model adaptation strategies, while making informed trade-offs between RAG, fine-tuning, and model selection. • Define and execute evaluation and benchmarking frameworks to assess AI solution quality (accuracy, hallucination rate), performance (latency), and cost, and ensure continuous improvement through monitoring and feedback loops. • Deploy, monitor, and maintain AI solutions in production using Azure services, implementing CI/CD pipelines, observability and performance tracking mechanisms ensuring system reliability and scalability. • Ensure compliance with AI governance, security, and regulatory requirements, including the implementation of guardrails, traceability, and responsible AI practices aligned with AGL standards and applicable regulations. • Collaborate closely with AI Architects and business stakeholders to deliver robust, reusable, and high-impact AI solutions, while contributing to the continuous improvement of AI Factory standards, tools, and best practices. EDUCATION & EXPERIENCE REQUIRED • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Software Engineering, Data Science, or a related field. • Minimum of 2 years of experience in software engineering, AI engineering, or machine learning, with hands-on experience delivering production-grade applications. • Strong experience in building and deploying solutions based on Large Language Models (LLMs), including RAG architectures, prompt engineering, and API-based model integration. • Proven experience with cloud environments, preferably Microsoft Azure (Azure AI Foundry, Azure OpenAI, Azure ML, Azure AI Search), and the deployment of scalable AI solutions. • Familiarity with MLOps practices (CI/CD, monitoring, model lifecycle management)

PROFILE TECHNICAL SKILLS REQUIRED • Strong programming skills in Python, with the ability to design clean, maintainable, and scalable code for production environments (APIs, microservices, integrations). • Hands-on experience with LLM ecosystems, including prompt engineering techniques, context management, and integration of foundation models via APIs. • Practical expertise in RAG architectures, including document processing, chunking strategies, embeddings generation, and vector search implementation. • Experience with AI orchestration frameworks and the development of agent-based systems (tool usage, workflow orchestration). • Practical experience designing or implementing Model Context Protocol (MCP)-based integrations, or equivalent tool-calling architectures, to enable AI agents to interact securely with enterprise systems, APIs, databases, and business applications. • Proficiency with cloud platforms, preferably Microsoft Azure, including the ability to design and deploy AI solutions using services such as Azure AI Foundry, Azure OpenAI, and Azure AI Search. • Familiarity with MLOps and software engineering practices, including containerization (Docker), CI/CD pipelines, monitoring, logging, and system observability. • Ability to handle and process various data formats (structured and unstructured), and to design data flows adapted to AI use cases. • Strong understanding of performance optimization challenges (latency, scalability, cost control) in AI systems running in production environments. BEHAVORIAL SKILLS REQUIRED • Strong problem-solving mindset, with the ability to break down complex business problems and translate them into practical, scalable AI solutions. • Strong ownership and delivery focus, with a “builder” mentality and the ability to move from concept to production in a fast-paced environment. • High level of curiosity and eagerness to continuously explore new technologies, tools, and approaches in the rapidly evolving field of Generative AI, with the ability to quickly experiment and learn by doing. • Ability to navigate uncertainty and ambiguity, adapt quickly to new challenges, and remain effective in a constantly evolving technological landscape. • Excellent collaboration skills, with the ability to work effectively with cross-functional teams and align technical solutions with business needs. • Clear and structured communication, with the ability to explain complex AI concepts to non-technical stakeholders and support informed decision-making. ADDITIONAL NOTES • The role is based at the AGL Expertise Center Kigali, Norrsken House. • Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required. • Comfortable working full time at the office (no remote) • Professional English is required; French is an advantage.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10099 - AI Architect M/F

Wed, 23 Sep 2026 10:21:31 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
MISSIONS Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Architect. Your mission will be to define, design, and govern the overall AI architecture of the AI Factory, ensuring that all AI solutions are scalable, secure, interoperable, and aligned with AGL's information system and industrial standards. As part of the AI Factory, your responsibilities will include: AI architecture design & governance • Define and own the AI Factory's target architecture, including reference architectures, design principles, and technical standards applicable across all AI use cases • Design end-to-end AI solution architectures, covering data ingestion, model training, inference, serving layers, and monitoring components • Ensure consistency, scalability, and reuse across the AI portfolio by standardizing architecture patterns and avoiding fragmented implementations • Act as technical leader and submit architecture document to the Architecture and Security Board Technology strategy & make-or-buy decisions • Lead technology evaluation and selection processes, including foundation models, platforms, and tooling, based on performance, cost, and security constraints • Define and maintain the AI Factory technology stack (LLMs, orchestration frameworks, vector databases, MLOps platforms, cloud services) • Drive build vs. buy decisions and define model selection strategies across proprietary and open-source ecosystems • Maintain a technology radar to anticipate and integrate relevant innovations into AGL's AI architecture GenAI, RAG & agentic architecture patterns • Design and standardize RAG architectures (indexing strategies, embeddings, vector stores, retrieval optimization) for knowledge-intensive use cases • Architect agent-based systems, including reasoning workflows, tool integration, memory management, and human-in-the-loop mechanisms • Define prompt strategies, guardrails, and output validation to ensure reliability and consistency of GenAI applications • Establish reusable patterns for multi-agent orchestration and complex AI workflows System integration & enterprise alignment • Design integration architectures connecting AI solutions to AGL's core systems (ERP, TMS, data platforms, operational tools) • Define API standards, event-driven architectures, and data contracts between AI services and enterprise applications • Ensure alignment with enterprise architecture, cloud strategy, and IT standards in collaboration with infrastructure and architecture teams AI security, compliance & model protection • Define and enforce AI-specific security standards, including model access control, data protection, and API security • Design protection mechanisms against AI-specific risks (prompt injection, adversarial inputs, data leakage) Technical leadership & AI Factory maturity The list is not exhaustive

PROFILE EDUCATION & EXPERIENCE REQUIRED • Master's degree or equivalent in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related technical field. • Minimum of 3 to 5 years of experience in software architecture, data engineering, or AI/ML engineering, including at least 3 years in an architecture or technical leadership role. • Proven track record in designing and deploying large-scale, production-grade AI or data-driven systems within complex enterprise environments, with strong exposure to system integration and distributed architectures. • Solid experience with modern AI paradigms, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agent-based architectures, with the ability to translate these into industrialized architecture patterns. • Strong background in cloud architecture, preferably Microsoft Azure, including the design and integration of AI workloads into enterprise or hybrid IT environments. • Experience working with enterprise information systems (ERP, data platforms, APIs, event-driven architectures) and designing integration patterns between AI services and existing business systems. • Exposure to governance, security, and regulatory constraints (data protection, auditability, AI compliance) applied to AI systems is strongly valued. • Experience in multinational or multi-site environments, ideally within large-scale organisations or industrial contexts, with the ability to operate across diverse stakeholders and geographies. TECHNICAL SKILLS REQUIRED • Deep expertise in designing large-scale AI/ML architectures, including end-to-end pipelines from data ingestion to model serving, with a strong focus on scalability, reliability, and maintainability. • Strong mastery of cloud architecture, preferably Microsoft Azure, including AI services (Azure AI Foundry, Azure OpenAI, Azure ML), API management, and deployment of AI workloads in enterprise environments. • Advanced knowledge of LLM ecosystems and GenAI architectures, including RAG pipelines, agentic workflows, multi-model orchestration, prompt strategies, and system-level optimization trade-offs. • Proven experience with AI orchestration frameworks and tooling and their integration into production systems. • Expertise in system integration patterns, including API design, event-driven architectures, microservices, and integration with enterprise systems (ERP, TMS, data platforms). • Solid understanding of MLOps and LLMOps concepts, including CI/CD pipelines, model lifecycle management, monitoring, observability, and retraining strategies • Strong knowledge of AI security principles, including model protection, prompt injection defense, access control, data privacy, and secure API design within enterprise environments. • Proficiency in software engineering fundamentals (Python, version control, testing, containerization) sufficient to guide teams and validate architectural decisions.
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-10023 - QHSE & ESG Monitoring Specialist M/F

Mon, 22 Jun 2026 13:42:58 Z

Fonction : SURETE, SECURITE, QUALITE & HSE/MANAGEMENT SURETE, SECURITE, QUALITE & HSE
Type de contrat : CDI
Description du poste :
MISSIONS QHSE & ESG Monitoring and Performance Management • Develop, implement, and maintain integrated QHSE and ESG monitoring frameworks aligned with AGL standards, international management systems, applicable ESG reporting frameworks, regulatory requirements, and client obligations. • Define, standardize, and monitor QHSE and ESG performance indicators, dashboards, scorecards, and reporting structures across AGL business lines and entities. Data Management, Analytics and Reporting • Manage centralized QHSE and ESG data collection, validation, analysis, and reporting systems. • Consolidate and analyse operational, safety, environmental, social, governance, compliance, and sustainability performance data. • Produce periodic management, client, and executive reports that support informed decision-making. • Ensure data accuracy, integrity, traceability, governance, and audit readiness. Performance Monitoring and Compliance Assurance • Monitor leading and lagging indicators to identify trends, emerging risks, non-conformities, and improvement opportunities. • Conduct performance reviews and gap analyses against corporate standards, legal requirements, contractual obligations, and industry best practices. • Support compliance monitoring, internal and external audits, inspections, certifications, and assurance activities. • Monitor the effectiveness and closure of corrective and preventive actions. ESG and Sustainability Integration • Support the integration of ESG principles into operational activities and business processes. • Monitor sustainability performance, including environmental, social, governance, and responsible business indicators. • Contribute to sustainability reporting, disclosures, materiality assessments, and stakeholder reporting requirements. Digitalization and Continuous Improvement • Drive the digitalization and automation of QHSE and ESG monitoring, reporting, and performance management processes. • Develop and maintain tools such as dashboards, KPI scorecards, risk registers, and incident, audit, and action-tracking systems. • Promote continual improvement, transparency, and data-driven performance management across the organization. Technical Support and Stakeholder Engagement • Provide technical guidance and support to Country QHSE Managers, operational teams, and other stakeholders on QHSE and ESG monitoring requirements. • Liaise with internal and external stakeholders, including management, clients, regulators, and certification bodies, to support compliance, reporting, and performance improvement initiatives.

PROFILE 2.3. Qualifications & Experience 2.3.1. Education • Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering, or related field 2.3.2. Certifications • NEBOSH Diploma (or equivalent) • ISO Lead Auditor (ISO 9001, 14001, 45001) • ESG / Sustainability certification (advantage) 2.3.3. Experience • Minimum 3–5 years in QHSE roles within logistics, oil & gas, ports, or infrastructure • Proven experience in: o QHSE performance monitoring and reporting o ESG data management and sustainability reporting o Large-scale, multi-site operations 2.3.4. Languages English – Fluent (written and spoken) French – Professional working proficiency 2.3.5. Technical Competencies • Strong knowledge of: o ISO 9001, ISO 14001, ISO 45001 o ESG frameworks and sustainability metrics • Advanced proficiency in: o Excel (dashboards, data analytics) o Power BI or similar visualization tools • Experience with: o Incident investigation methodologies (e.g., 5 Whys, 5Ms, Fishbone) o Risk assessment and management systems 2.3.6. Behavioural Competencies • Strategic and analytical thinking • Strong communication and reporting skills • Attention to detail and data integrity • Leadership and stakeholder influence • Continuous improvement mindset 2.4. Key Performance Indicators (KPIs) • Accuracy and timeliness of QHSE & ESG reporting • Reduction in incident rates and environmental impacts • KPI compliance across business units • Audit findings closure rate • Improvement in leading indicators (e.g., observations, training, inspections) • Quality and completeness of ESG disclosures and supporting evidence • Level of data reliability, traceability, and audit readiness across reporting cycles • Progress in carbon, waste, energy, and other sustainability performance indicators where applicable 2.5. Working Conditions • Based in Kigali with regional oversight • Occasional travel to operational sites across Africa • Interaction with multicultural teams and international stakeholders 2.6. Strategic Impact • This role is critical in positioning AGL as a data-driven, ESG-compliant logistics leader, ensuring operational excellence, regulatory compliance, and sustainable growth.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Professional

2026-9829 - HR Data Automation & Reporting Manager KSSC M/F

Tue, 02 Jun 2026 14:03:14 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The HR Data Automation & Reporting Manager's primary mission is to design, develop, and deploy automated HR processes in order to enhance reliability, simplify operations, and industrialize HR data management and Group reporting. Reduce manual processing, secure data, accelerate reporting cycles, support the digital transformation of the HR Function KEY RESPONSIBILITIES 1. HR Process Automation (PRIORITY MISSION) • Identify manual, recurring, or complex HR processes with high automation potential (data collection, consolidation, controls, reporting). • Design and deploy end-to-end automated solutions (from data source to final deliverable). • Automate data flows between HR systems and reporting tools. • Reduce operational risks related to manual handling (errors, delays, dependency on individuals). • Formalize and document automated processes to ensure sustainability and scalability. • Proactively suggest new data and HR automation use cases. 2. HR Data Structuring & Reliability • Define and maintain data quality rules embedded in automated processes. • Implement automated quality checks (completeness, consistency, historical tracking). • Ensure the reliability of data used in reporting and dashboards. • Collaborate with local HR teams to improve data quality at the source. 3. Automated Reporting & Data Visualization • Design highly automated HR reports with minimal manual intervention. • Develop dynamic dashboards using: o Power BI (data modeling, DAX, automated refresh) o Advanced Excel (Power Query, macros, automation) • Establish a standardized and self-service reporting approach. • Ensure consistency of Group HR KPIs. 4. HR Data Consolidation • Centralize and consolidate multi-country HR data through automated processes. • Structure data models suitable for reporting and analysis. • Ensure traceability between source data and final outputs. 5. Collaboration & Support • Work closely with: o local HR teams, o IT/Data teams, o Group HR teams. • Support users in adopting automated solutions and reporting tools. • Contribute to HR and data tool deployment or enhancement projects.

KEY REQUIREMENTS Technical Skills (strong automation focus) • Expertise in data process automation (advanced Excel, Power Query, macros) • Strong proficiency in Power BI (modeling, DAX, data flow automation) • Solid experience in data structuring and consolidation • Good understanding of HR processes and data • Strong interest in digitalization and continuous improvement • (SQL, Power Platform, ETL = plus) Behavioural Skills • Strong solution-oriented mindset and operational efficiency focus • Structured, analytical, and detail-oriented • Autonomous with the ability to manage complex topics • Comfortable in an international and cross-functional environment • Ability to simplify and explain technical concepts to HR teams Education & Experience • Master's degree (Bac +5) in Data, Information Systems, HR, Analytics, or equivalent • 3 to 5 years of experience in automation, HR data, reporting, or analytics • Experience in a Shared Services Centre or international Group environment is a plus Languages • Fluent English required • French and other languages: a plus
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Fluent

2026-9793 - HRIS Helpdesk Specialist KSSC

Tue, 02 Jun 2026 15:20:54 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
Main Responsibilities: • Respond to user requests (internal “service care” tickets, phone calls in case of urgency) from HR 4YOU users (employees, managers, HR/Payroll functions) regarding simple functional queries • Diagnose and resolve Level 1 incidents (e.g., login issues, password resets, portal navigation problems) • Provide explanations and guidelines on the daily use of HR 4YOU (e.g., payslip consultation, leave requests, updating personal information, certificate requests, login procedures, etc.) • Record and document all requests and incidents in the internal ticketing system (Level 1), as well as for escalation (Level 2) • Perform initial qualification of requests requiring higher-level intervention • Contribute to updating the user support knowledge base • Participate in continuous improvement of the user experience through feedback collection • Contribute to technological monitoring (IT/HRIS watch) • Produce Level 1 KPIs • Identify and report data inconsistencies or anomalies • … • The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role Position Dimensions This role requires initial experience in payroll and HR administration (HR admin), post-payroll processes, and related tools (HRIS, time and attendance systems, and digitalization tools), as well as initial experience in a support function within an HRIS unit or HRIS service, along with a strong and continuous focus on customer satisfaction.

Key Requirements •A minimum of 4 years in Payroll / HR Administration (HR admin), including payroll, post-payroll processes, HR administration, creation or maintenance of organizational charts, and self-service tools • Initial experience with at least one HR/Payroll/Time & Attendance system (SAP HCM, HR Access, Workday, SuccessFactors, Horoquartz, Kelio, etc.) • Initial experience participating in an HRIS project • Previous experience in a similar role would be an advantage • Excellent verbal communication skills and strong writing abilities • Good proficiency in office tools (PowerPoint, Word, Excel) Required Competencies • Strong autonomy while being able to report and provide updates • Ability to work in a team and within a network • Tenacity • Proactivity • Ability to propose ideas and improvements • Empathy • Strong customer service mindset and attention to detail • Strong organizational skills and rigor • Ability to prioritize tasks and organize work while considering operational constraints • Adaptability • Versatility
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Fluent
Langue / Niveau :
FRANÇAIS : Fluent

2026-9830 - HR Social Control & Reporting Specialist KSSC

Tue, 30 Jun 2026 09:35:43 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
JOB DESCRIPTION The HR Social Control & Reporting Specialist is responsible for ensuring the quality, reliability, and consistency of HR data across the various systems and entities within the Group. The role plays a key part in consolidating workforce data, producing HR reports and dashboards, and monitoring the billing processes related to employee benefits (healthcare, insurance, retirement). The position also actively contributes to processing automation and the continuous improvement of reporting tools and methodologies within the shared service center. KEY RESPONSIBILITIES 1. HR Data Quality & Governance • Ensure the quality, completeness, and consistency of HR data across all systems used by different countries (A ‘Community, Enablon, SESAME). • Define and align with local HR teams on data standards, management rules, and expected quality levels. • Implement regular data reliability checks and monitor data discrepancies. • Act as the HR data reference point for entities and internal stakeholders. 2. Workforce Data Consolidation • Centralize and consolidate all HR and workforce data from various Group entities. • Produce consolidated social/workforce reports on a monthly, quarterly, and annual basis. • Analyse key HR indicators (headcount, employee movements, absenteeism, Labor costs, benefits, etc.). • Provide reliable insights and metrics to support HR and management decision-making. 3. Reporting & Dashboards • Design, produce, and maintain standard and ad hoc HR reports for various HR processes within the AGL Group. • Develop dashboards and KPIs using: o Advanced Excel o Power BI • Ensure clarity, reliability, and automation of reporting wherever possible. • Address reporting needs from Group HR, Finance teams, and local HR teams. 4. Employee Benefits Control & Billing • Review and validate billing processes related to: o healthcare coverage, o insurance/protection schemes, o pension/retirement plans. • Reconcile invoices with HR data and existing contracts. • Identify discrepancies, analyse root causes, and coordinate corrections with relevant teams and providers. 5. Continuous Improvement & Automation • Contribute to the standardization and optimization of HR social control and reporting processes within the SSC. • Participate in data consolidation and process automation projects. • Develop solutions to improve productivity and reporting reliability (Power BI, Excel automation, data flows). • Proactively suggest improvements to tools, processes, and controls. 6. Stakeholder Coordination & Support • Work closely with local HR teams, Finance, and external providers. • Support and train users on reporting tools and HR data interpretation. • Participate in HR transformation projects (tools, reporting, data).

Technical Skills • Strong experience in social control, HR reporting, or HR data analysis • Advanced Excel expertise (Power Query, pivot tables, complex formulas) • Strong proficiency in Power BI (data modelling, DAX, dashboards) • Good understanding of HR processes and employee benefits • Experience in data consolidation and process automation is highly valued Behavioural Skills • Strong analytical mindset and attention to detail • High level of accuracy, reliability, and confidentiality • Ability to work in an international, multi-country environment • Autonomous, well-organized, and results-oriented • Strong interpersonal skills and ability to work cross-functionally Education & Experience • Master's degree (Bac +5) in Human Resources, Finance, Controlling, Data Analytics, or equivalent • Minimum 3 to 5 years of experience in a similar role • Experience in a Shared Services Centre (SSC) or international environment is a plus Languages • Fluent English required • Proficiency in French and/or other languages is a plus
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Fluent