Export RSS des offres - Seulement les offres à la une : Non / Pays : Afrique-->Bénin, Afrique-->Kenya, Afrique-->Madagascar, Afrique-->Maroc, Afrique-->Rwanda, Afrique-->Soudan / Type de contrat : CDI

2026-10398 - SALES EXECUTIVE M/F

Wed, 23 Sep 2026 07:21:38 Z

Fonction : COMMERCIAL & MARKETING/COMMERCIAL
Type de contrat : CDI
Description du poste :
The role is responsible for generating qualified sales opportunities, converting prospects into active customers, growing cargo volumes and revenue, and maintaining strong customer relationships across the CFS market. 1. Sales & Business Development • Identify, profile and prospect new customers and business opportunities within the CFS, logistics, shipping and cargo-handling market. • Develop and maintain a structured database of prospective and existing customers. • Conduct regular customer visits, calls, meetings and other business development activities. • Generate qualified leads and actively convert prospects into customers. • Develop individual sales plans aligned to agreed commercial priorities and targets. 2 Customer & Account Management • Build and maintain strong relationships with existing and prospective customers. • Develop a clear understanding of customers' cargo profiles, business requirements and service expectations. • Maintain regular engagement with customers to identify opportunities for increased volumes and additional services. • Identify opportunities for cross-selling and up-selling relevant CFS and related services. • Monitor customer activity and proactively identify risks to retention or declining business. • Follow up on customer concerns and coordinate resolution with the relevant internal teams. 3. Sales Pipeline & Conversion • Maintain an accurate and up-to-date sales pipeline covering leads, prospects, opportunities, quotations, proposals and conversions. • Ensure sales opportunities are actively progressed with clear next actions and expected closure dates. • Follow up systematically on quotations, proposals, RFQs and other commercial opportunities. • Record customer interactions, sales activities and opportunities in the approved CRM or sales tracking system. • Monitor conversion performance and identify factors affecting successful or lost business. 4.Revenue & Cargo Volume Growth • Achieve agreed individual sales, revenue and business development targets. • Drive growth in CFS cargo volumes from both new and existing customers. • Identify opportunities to increase business from existing accounts. 5.Market & Competitor Intelligence • Monitor developments within the Mombasa port, CFS, shipping and logistics market. • Track competitor activity, service offerings, pricing trends and customer movements. • Identify emerging opportunities arising from changes in trade flows, cargo volumes and customer requirements. 6. Sales Reporting & Performance Management • Prepare accurate and timely sales activity and performance reports as required. • Track customer visits, prospects, leads, RFQs, proposals, conversions and revenue performance. • Monitor individual performance against agreed sales and business development targets. • Maintain accurate customer databases, sales trackers and CRM records

• Bachelor's degree in Sales, Marketing, Business Administration, Logistics, Supply Chain Management or a related field. • Professional qualification in Sales and Marketing will be an added advantage. • Minimum 3 years' experience in sales or business development, preferably within CFS, clearing and forwarding, freight forwarding, shipping, transport or a related logistics environment. • Proven experience in B2B sales, customer acquisition and account development. • Demonstrated experience in building and maintaining customer relationships. • Experience working with CFAs, importers/exporters, shipping lines, cargo owners or other logistics stakeholders will be an advantage. • Proven ability to work against sales, revenue or volume-based targets. • Good understanding of the Mombasa port and logistics environment will be an advantage.
Niveau d'études min. requis : Licence ou équivalent

2026-10389 - GENERAL ACCOUNTANT M/F

Mon, 21 Sep 2026 08:34:31 Z

Fonction : FINANCE & AUDIT/COMPTABILITE
Type de contrat : CDI
Description du poste :
Maintain accurate books of accounts. 1. Posting of general accounting Journals • Ensure proper classification and posting of expenses into correct GL accounts. • Review completeness of accruals, provisions, and prepayments monthly. • Ensure supporting schedules for allocated accounts are prepared and shared on time. • Review accuracy of standing charges. • Conduct full trial balance review and maintain up-to-date supporting schedule • Ensuring journals are properly approved before booking • Matching general ledgers 2. Month-End, Annual Reporting, Audit & Budgeting • Ensure accurate cost allocation for assigned accounts monthly. • Prepare and share accrual and prepayment reports monthly. • Ensure all provisions are accurate, reviewed, and posted on time. • Provide supporting schedules during month-end, budget preparation, tax audits, and internal/external audits. • Support Financial Controller (FC) on reporting, including Net Working Capital (NWC) and Forex impact analysis. 3. Tax Filing & General Ledger Management • Follow up on supplier invoices rejected on iTax and ensure resolution monthly. • Ensure matching of VAT accounts and timely resolution of discrepancies. • Ensure monthly upload and reconciliation of auto-populated VAT. • Investigate and resolve inconsistencies between iTax and local books with clear explanations and timelines. • Ensure VAT and WHT are filed in good time • Prepare and submit payroll byproducts. Eg Nssf, Nhif, AHL,Nita and other payroll related deductions • Ensure clean tax accounts in SAP 4. Approval of Disbursement Costs and general expenses • Ensure all invoices are fully supported by relevant documentation (RCNs, POs, Delivery Notes, Payment Passes, Inbound Sheets, Billing). • Confirm that cost recovery has been done before invoice approval; document any variances. • Raise disputes with operations and follow up for timely resolution within agreed deadlines. • Ensure proper coding of General expenses in SAP • Ensure proper cost allocation of cost 5. Inventory Management • Provide reports on cyclical and year-end stock counts. • Support business control in inventory reconciliation and variance analysis. 6. Bank reconciliations • Prepare monthly bank reconciliations • Review and resolve reconciling items in bank reconciliations • Liaise with treasury to close outstanding items in the bank reconciliations 7. Other Matters • Any other responsibilities as may be assigned by Financial Controller or Senior Management.

• Bachelor's degree in commerce or any Finance/Accounting related course. • CPA (K), ACCA, CFA or equivalent • Minimum 2 years in a similar role
Niveau d'études min. requis : Licence ou équivalent

2026-9792 - Head of HRIS Service Center KSSC

Wed, 16 Sep 2026 12:15:40 Z

Fonction : RESSOURCES HUMAINES/MANAGEMENT RESSOURCES HUMAINES
Type de contrat : CDI
Description du poste :
To Manage the operational, functional, and technical supervision of HRIS support. Lead level 1 and 2 support teams, ensure the stability, performance, and scalability of the HRIS system, and guarantee a high level of service to HR and operational users. While ensuring strategic coordination between IT, HR, and vendors, ensure consistency between HR/Payroll processes, the HRIS solution, and the Group's HR digital strategy. HRIS Service Center Management Key Responsibilities • Define the HRIS support strategy, service objectives, and key performance indicators (SLAs, resolution rate, user satisfaction, etc.) • Supervise and coordinate level 1 and 2 teams, organized by functional domains (Core HR, Talent, Payroll, Data, Integrations…) • Develop the service operating model: procedures, tracking tools, prioritization, and escalation organization • Ensure a consistent level of service across all group entities Team Management and Skills Development • Manage, lead, and develop the skills of support teams (technicians, consultants, administrators…) • Promote a culture of internal customer service, operational excellence, and collaboration between support levels • Identify recruitment, training, and HRIS certification needs • Organize cross-functional collaboration between support, projects, and ongoing maintenance Functional and Technical Supervision of the HRIS • Ensure with the vendor the availability and reliability of the HRIS system and its modules • Manage complex escalations (critical incidents, cross-functional issues) • Oversee access security, role management, and GDPR compliance • Coordinate functional or technical updates with vendors and IT Continuous Improvement and Innovation • Identify incident trends and lead continuous improvement plans for the system in coordination with the vendor • Develop the knowledge base and self-service tools to reduce support workload • Propose optimization opportunities for HR processes through the use of the HRIS • Contribute to the HRIS evolution roadmap in collaboration with project teams and HR leadership The main tasks are identified but not exhaustive, as new activities may be proposed as long as they are directly related to the role. Governance, Reporting, and External Relations • Ensure regular reporting to the HR and IT executive committee on Service Center performance • Manage relationships with vendors, integrators, and external partners • Participate in defining the overall HRIS governance (roadmap, budgets, priorities) • Manage the HRIS Service Center budget

KEY REQUIREMENTS Minimum of 8 to 10 years of experience in HRIS project management or operations Including at least 3 to 5 years in a support team management role Proficiency in one or more HRIS systems (HR Access, Workday, SAP SuccessFactors, Oracle HCM, Talentsoft, etc.) Proven experience managing a Service Center or HRIS center of expertise Experience working in a multi-site and multi-country environment Strong and continuous focus on customer satisfaction KEY SKILLS Strategic vision in HRIS and HR/Payroll processes Strong understanding of the HRIS ecosystem In-depth knowledge of HR/Payroll functions Strong understanding of integration and system update challenges Proven experience in HRIS project management, including T&A (Time & Attendance) Mastery of support performance indicators (SLAs, resolution rate, backlog tracking) Ability to manage outsourcing service contracts and application maintenance (TMA) contracts Ability to audit an organization and challenge change requests Cross-functional management and organizational agility Strong change management skills and user support capabilities Excellent communication with Group support functions and local/regional management Excellent verbal and written communication skills Strong proficiency in office tools (PowerPoint, Word, Excel) KEY COMPETENCIES Collaborative leadership and empathy Strong customer and results orientation Strong analytical skills Ability to prioritize and manage stress effectively Interest in optimization and simplification Tenacity Proactivity Ability to propose solutions and improvements Strong sense of customer service and attention to detail Strong organizational skills and rigor Adaptability Analytical and synthesis mindset
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Professionnel

2026-10325 - Local Information Security Officer M/F

Mon, 07 Sep 2026 11:03:40 Z

Fonction : SYSTEMES D'INFORMATION/MANAGEMENT SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
The LISO is responsible for ensuring appropriate controls are in place for the security of information systems. The LISO safeguards information by seeing that security risks are identified, assessed and accurately reported. Additionally, the LISO is charged with ensuring local procedures and activities comply with all regulatory requirements and internal security policies, procedures, guidelines and standards. KEY DUTIES & RESPONSIBILITIES  Apply and distribute the Central Information System Security Policy, Adapt the ISSP to the concerned perimeter, if necessary, disseminate the elements of ISSP within the entity, control the correct application of the ISSP on the perimeter.  Apply central information security strategies, both short-term and long-range, in application of the Bollore group.  Thoroughly conduct and complete annual reviews and audits as required by engaging both internal business partners across the region and external parties.  Management of LISO security team to oversee ongoing activities in cyber security within the region.  Directs an ongoing, proactive risk assessment program for all new and existing systems and remains familiar with the current goals and business processes of the Bollore group so effective controls can be put in place for those areas presenting the greatest information security risk in the Eastern Africa region.  Communicates risks and recommendations to mitigate risks to senior management so decisions can be made to ensure the security of information systems.  Oversees ongoing activities related to the development, implementation, and maintenance of the information security policies and procedures by ensuring these policies and procedures encompass the overall security of information security at rest or in motion within the groups systems and assisting in compliance of departments local processes and procedures, ensuring they are not in conflict with company policies.  Apply and assist in implementing BCP (Business Continuity Plan) and DRP (Disaster Recovery Plan) procedures within the region.  Acts proactively to prevent potential security incidents by ensuring that proper protections are in place, such as intrusion detection and prevention systems, firewalls, and effective physical safeguards, and provides for the availability of computer resources by ensuring a business continuity/disaster recovery plan is in place to offset the effects caused by intentional and unintentional acts.  Ensure that local regulatory and contractual provisions on personal data protection are done and met throughout the region.  Accompany countries within the region, in the application of the ISSP.  Provide visibility KPI's on incidents and security indicators on the Eastern Africa perimeter.  Develops information security awareness training and education programs, but also participates in local, regional, and worldwide awareness and education events List not Exhaustive

QUALIFICATIONS A Diploma / Degree in IT would be a distinct advantage. Professional certification, such as a CISSP, CISM, CISA or other information security credentials would be an advantage. ISO27001, ISO27002 and ISO27005 is mandatory. ITIL Foundations Certified EXPERIENCE At least 10 - 15 years of varied information technology experience is required, applicable experience includes, but is not limited to, computer, server and networking infrastructure, operating systems, application software development, project management, regulatory compliance, risk management, and providing training. Two years of direct experience in managed information systems duties. Previous involvement in the management of IT projects would be a distinct advantage. KEY SKILLS & PERSONAL ATTRIBUTES Managerial / Leadership ability. Supervisory skills to balance workloads, priority, but also boost productivity and efficiency. Team player with a high degree of initiative, dependability and ability to work with little supervision. Inherently demonstrate a high level of integrity and trustworthiness given the level of confidential information available to the person at all times. Adaptable and flexible to changes and various situations and scenarios. Ability to conceptualise IT networks and systems and identify potential risks in both the hardware and software environment. The ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems. The ability to manage multiple concurrent projects and to reason analytically. The ability to work with and train people possessing differing levels of technical knowledge. Effective verbal and written communication skills; interpersonal and collaborative skills and proficiency in writing technical specifications to support a diverse group of stakeholders. Strong interpersonal skills and ability to build and maintain relationships. Develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds. Ability to handle various tasks at any given point in time. DELIVERABLES IT Security Management: KPIs / Dashboard. Frequency = MONTHLY Meetings with LISO Security Team = DAILY/WEEKLY Meetings with CISO and Regional IT/IS Manager. Frequency/MONTHLY Meetings with Regional MIS Managers. Frequency /MONTHLY Meetings with Regional Management. Frequency /MONTHLY Weekly meeting with HQ Security Team. Frequency /WEEKLY Security Action Plan update. Frequency /MONTHLY
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10323 - OPERATIONS SUPERVISOR M/F

Mon, 07 Sep 2026 05:52:50 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDI
Description du poste :
The Operations Supervisor will organize and lead the sustainable and profitable execution of ANT operations based in Mombasa. 1) Lead the assigned operations team. - Manage the teams responsible for the operations assigned. - Be the main counterpart in Mombasa to the operation supervisers colleagues based in Nairobi and other operational centers. - Build the operational organization, the expertise, the means and contacts persons 2) Ensure the standard operations process are in place to deliver the desired services and monitor the compliance thereto. 3) Transport Fleet management Daily management of the ANT fleet of vehicles based in Mombasa i.e. Fleet maintenance (mechanical and accessory), fleet operations (allocations, monitoring and fleet compliance (licenses, utilization). 4) Planning the efficient delivery of operational input to the clearance and handling of all orders for assigned customers. - Coordinate the actions of the various ANT operators in order to achieve efficient delivery of assigned shipments. - Monitor the quality of service provided to the clients (internal as well external) and take appropriate action consultative with operations manager and counterpart operations supervisers to achieve the service and report accurately daily, weekly, monthly. - Coordinate services delivery from approved suppliers. - Alignment of the logistics planning in line with customers for all goods planned to arrive, under clearance, at the yards and bonded warehouses. o Port interventions o CFS interventions o Yard interventions o Warehouse interventions 5) File management. - Ensure accurate and timely documentation of all ANT customer files physically and in all approved corporate operating systems e.g SPOT - Ensure complete documentation of all ANT files as per set regulations for physical files as well as in EDOC. - Follow up and rectification of customer queries within your scope. - Ensure all files are handled with utmost confidentiality and compliance to statutory requirements and company policy. - Support initiatives for credit control. 6) Invoice Processing / Cost control - Receiving invoices i.e. port, ex-warehouse, warehouse, accessory and transport invoices including ANT invoices - Verification and processing invoices for approval based on the tariff cards or LPO in case of accessories with supporting documents

• Diploma / Degree in Commerce or related field/Clearing and Forwarding. • 3 years in Clearing and Forwarding • Has worked in the Automotive Industry/Transport and Logistics.
Niveau d'études min. requis : Licence ou équivalent

2026-10301 - DRIVE 2030 – Change Relay M/F

Mon, 31 Aug 2026 05:53:17 Z

Fonction : FREIGHT FORWARDING/SOLUTIONS
Type de contrat : CDI
Description du poste :
The Change Relay plays a key role in the successful adoption of DRIVE 2030 new solutions within the country. Acting as the local change-management focal point before and throughout the deployment lifecycle, the Change Relay connects the Central Change Team, local country management, and users to ensure that business and operational impacts are understood, communication remains continuous, and local adoption needs are addressed. The role combines change impact coordination, local communication, stakeholder engagement, and adoption monitoring, with a strong focus on translating DRIVE 2030 changes into clear, practical, and operational guidance for local teams. Based in Nairobi and reporting to the MD - Kenya, the successful candidate will be responsible for:- 1.Build and maintain a good understanding of the DRIVE 2030 ecosystem, deployment & change strategies, and key project milestones 2.Onboard local teams on the DRIVE 2030 program and its projects (DRIVE, DECLARE, CARLO…) and support early awareness and engagement though the organization of dedicated meetings and workshops and through the usage of a change kit provided by the DRIVE Central Change Team. 3.Participate in organization workshops and help assess impacts on roles, ways of working, organization, and local operations 4. Coordinate the DRIVE 2030 local Ambassadors' network. He/She is responsible for their onboarding and training, through the referential provided by the Central Change team. DRIVE 2030 ambassadors aims at supporting the Change Relays in their daily change activities and act as the DRIVE 2030 influencers. 5. Supports local HR teams and coordinates with central teams as part of the recruitment process deployment roles (with priority on Deployment Officers' recruitment). 6. Provides support to all DRIVE 2030 + STREAMLINE local project managers on change activities. 7. Ensure clear and regular communication on DRIVE locally, through the adaptation of the DRIVE communication kit and deploying of the DRIVE communication plan. 8.Monitor change adoption throughout the project using Change Surveys and other feedback mechanisms. Identify and escalate to the central change team any change-specific needs, risks, and resistance points that may affect user readiness or adoption 9.Work closely with the Deployment Officer, Training Coordinator, and local management to align change, training, and operational readiness 10. Maintain reinforced on-site presence during Go-Live and Hypercare to support managers and users

1. Strong knowledge of local operational processes and legacy systems 2. Experience with IT solutions and digital tools; TMS knowledge is a plus 3.Proven experience in change management, stakeholder engagement and internal communication Skills & Competencies 1. Good understanding of the DRIVE 2030 ecosystem 2. Strong listening and stakeholder-engagement skills, with credibility among managers and users. 3. Strong communication, facilitation, and presentation skills 4. Ability to work effectively with central and country teams in a multi-cultural environment 5. Ability to animate a network of Ambassadors 6. Fluent in English
Niveau d'études min. requis : Licence ou équivalent

2026-10289 - CLEARING & FORWARDING MANAGER M/F

Tue, 25 Aug 2026 09:29:18 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
Based in Nairobi and reporting to the head of international freight Forwarding, the C&F Manager will be responsible for leading and managing all Clearing & Forwarding operations, ensuring efficient customs clearance, import and export processing, regulatory compliance, operational excellence, customer satisfaction, and profitability. The role oversees the end-to-end movement of cargo through customs and logistics channels while ensuring compliance with local and international trade regulations and alignment with AGL operational standards. Specific duties will be:- 1.Manage and oversee all import and export customs clearance activities. 2.Ensure timely processing of customs declarations, permits, licenses, duty payments, and cargo release procedures. 3.Coordinate sea freight, air freight, road transport, and warehousing activities to ensure seamless cargo movement. 4. Monitor cargo status and proactively resolve delays, customs issues, and operational bottlenecks. 5. Ensure compliance with customer SOPs, operational procedures, and service level agreements. 6.Drive continuous improvement initiatives to enhance operational efficiency and service delivery. 7.Ensure full compliance with customs laws, revenue authority requirements, and international trade regulations. 8.Maintain effective working relationships with customs authorities, port authorities, government agencies, and regulatory bodies. 9.Monitor regulatory changes and ensure timely implementation within operations. 10.Lead customs audits and ensure accurate record keeping and documentation. 11.Mitigate operational and compliance risks associated with customs clearance activities. 12.Build and maintain strong relationships with key customers and stakeholders. 13.Handle escalated operational issues and customer complaints professionally and efficiently. 14.Work closely with commercial teams to support customer retention and business development. 15.Participate in customer reviews and operational performance meetings. 16.Ensure high levels of customer satisfaction through proactive communication and service excellence. 17.Monitor departmental profitability and operational costs. 18.Ensure accurate customer billing and supplier cost management. 19.Review and approve invoices related to customs duties, freight, transport, and other operational charges. 20.Develop cost-saving initiatives while maintaining service quality. 21.Support budgeting, forecasting, and financial performance reporting. 22.Manage relationships with shipping lines, airlines, transport providers, port operators, customs brokers, and other logistics partners. 23.Negotiate service improvements and resolve operational challenges with 24.Monitor supplier performance against agreed service levels. 25.Lead, coach, and develop the Clearing & Forwarding

1.Business Degree 2..Diploma in Logistics and Distribution or equivalent
Niveau d'études min. requis : Licence ou équivalent

2026-10287 - Power Platform Administrator M/F

Mon, 24 Aug 2026 14:22:10 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Based at the AGL Expertise Center, you will join the Digital & Innovation Department as Power Platform Administrator. Your mission will be to supervise and support makers and business teams on a day-to-day basis, ensure the health and security of the platform, and work closely with the architecture and security teams, as well as with teams from the parent company, MSC as administration of the Power Platform ecosystem of the group. Your responsibilities will include: Onboarding & new environment setup • Onboard new makers & teams on PP best practices, standards and security requirements. • Review what new makers have already built (apps, flows, agents, portals) and check it against governance standards — ownership, naming, security, compliance and documentation. • Assess the potential capacity and consumption impact of new or evolving solutions (e.g. Copilot Studio and AI Builder credits) before they move into production. • Carry out a high-level assessment of new teams' needs. • Set up new dedicated environments when required, and configure them: Teams, Security Roles, security groups, DLP, etc. Center of Excellence (CoE) configuration & governance • Configure, deploy & maintain the CoE toolkit and its modules (Core, Governance & Nurture Components, telemetry, reporting dashboards) to support governance at scale. • Continuously evolve the CoE setup as usage grows across environments, teams and business units, and keep governance rules and automations up to date. • Use CoE inventory and telemetry data to identify inactive, non-compliant or at-risk apps, flows and agents, and drive the corresponding actions with makers. Supervision of existing environments • Proactively monitor team activity across all environments. • Track capacity consumption: AI Builder credits, Copilot Studio credits, Power Pages credits (login & anonymous). • Set up alerts when consumption thresholds are reached. • Make sure all initiatives are properly logged into Global Cockpit, so central team can track them. Interface with the parent company (MSC) • Attend meetings with MSC teams on Power Platform administration topics: respond to user requests and resolve identified issues. • Attend meetings with security teams: carry out security assessments on Power Pages portals, Power Automate flows, apps and agents. • Support makers in implementing remediation actions. Collaboration with the architecture team • Assess new needs and opportunities, and define the high-level design of solutions. • Validate the choice of Power Platform technology, and identify risks and points of attention. • Take part in discussions on hybrid architecture: integration with business systems hosted in MSC's Azure environment, and the setup of dedicated Azure resources (e.g. VNET injection). The List is not Exhaustive

• Bachelor's or Master's degree, or equivalent, in Computer Science, Information Systems, Software Engineering, Business Information Systems, or a related technical field. • Minimum of 5 years of experience in Power Platform administration, Dynamics 365 administration, Microsoft 365 administration, or a similar platform governance role. • Proven experience administering Microsoft Power Platform environments in a large or multi-entity organization, with exposure to Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder. • Hands-on experience deploying, configuring, or maintaining the Power Platform Center of Excellence, including governance, nurture, telemetry, inventory, and reporting capabilities. • Experience supporting makers and business teams, reviewing applications, flows, agents, or portals, and ensuring alignment with governance, security, compliance, and documentation standards. • Experience working with security, architecture, infrastructure, or central IT teams on platform administration, risk assessment, and remediation activities. • Experience in an international or multi-site environment is strongly valued, ideally within a large-scale organization with multiple business entities and stakeholders. • Equivalent profiles with strong experience administering and deploying Dynamics 365 solutions in large organizations are also encouraged to apply, as Dynamics 365 relies on the same Dataverse foundation as Power Platform. TECHNICAL SKILLS REQUIRED • Strong knowledge of Microsoft Power Platform administration principles, including environment management, platform supervision, access management, and governance at scale. • Advanced understanding of Power Apps, Power Automate, Power Pages, Dataverse, Copilot Studio, and AI Builder, including their respective usage, constraints, and administration requirements. • Good mastery of Power Platform Center of Excellence capabilities, including inventory management, telemetry, governance dashboards, maker nurturing, and lifecycle monitoring. • Strong understanding of Power Platform security concepts, including Security Roles, security groups, environment strategy, Data Loss Prevention policies, ownership rules, and compliance controls. • Ability to monitor platform activity, identify inactive, non-compliant, or at-risk assets, and trigger appropriate corrective actions with makers and business owners. • Ability to monitor and manage capacity consumption across AI Builder credits, Copilot Studio credits, and Power Pages usage, including threshold definition and alerting mechanisms. • Good understanding of Dataverse administration, solution lifecycle management, application lifecycle management principles, and environment configuration. • Ability to assess fusion development initiatives involving Power Platform and pro-code extensions, such as Power Fx, C#, Azure Functions, custom connectors, plugins, and PCF components.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant

2026-10216 - IFF OPERATIONS SUPERVISOR - DECLARATION

Sat, 22 Aug 2026 22:14:17 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
1. Acknowledge Receipt & Pre-Declaration Review - Acknowledge receipt of full sets of documents/files from IFFOS Operators. - Confirm the validity and completeness of clearance documents (pre-declaration check). Allocate files to declarants for timely entry submission. a. Liaise with the Team Leader, IFFOS Operators, and Operations Supervisor to confirm the appropriateness of documents and request any missing or additional information. b. Ensure declarants carry out accurate and timely declarations in the iCMS system. c. Ensure entries are updated in SPOT and WAY. d. All PGA-CDs must be submitted in the TFP system in a timely manner. Once entries are paid, confirm that KEBS-CD and all other PA-CDs are fully submitted in TFP and shared with the team for clearance processing. 2. Customs Entry Lodgment & Work Distribution - Lodge customs entries in the iCMS system. - Ensure fair and balanced allocation of files among declarants. - Ensure each declarant meets the daily KPI target of 100 lines per day. 3. Continuous Monitoring & Follow-Up - Ensure declarants constantly check TFP and iCMS systems to monitor passing entries and permit approvals. - Promptly respond to any rejected entries or permits. - Escalate issues for support when necessary to avoid delays 4. Support & Coordination - Support the Team Leader, Supervisor, and Port Operators with any inquiries or customs rejections. - Provide clarification and guidance on customs documentation, duties, requirements, and regulations. 5. Query Resolution & Escalation - Handle customs queries in coordination with the Supervisor. - Escalate unresolved issues to the Managers within 24 hours. - Make physical interventions at relevant offices/ports where necessary to ensure resolution. 6. Reporting & Monitoring - Share the Job Allocation Report daily. - Ensure each declarant submits their Daily Activity Report without fail. 7. Duty and Tax Projection - Perform duty and other tax projections accurately and in a timely manner to support smooth entry processing and planning& bond projection

1. Diploma in C & F or related field 2. ICMS training 3. East African Freight Forwarding Practicing Certificate will be an added advantage. 4. 5 years' experience in Declaration in a busy logistics'/ freight forwarding industry.
Niveau d'études min. requis : DEUG, BTS, DUT

2026-10101 - AI Product Owner M/F

Thu, 06 Aug 2026 10:38:23 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
MISSIONS JOB FUNCTION & KEY RESPONSIBILITIES Based at the AGL Expertise Center, you will join the AI Factory within the Digital & Innovation Department as an AI Product Owner. Your mission will be to design and drive AI products by identifying high-value use cases, redesigning business processes with AI capabilities, and ensuring their successful delivery, adoption, and measurable impact at scale. As part of the AI Factory, your responsibilities will include: • Identify and qualify AI use cases with business teams, analyze processes, and translate needs into clear and actionable product requirements rooted in real operational challenges. • Analyze and redesign business processes to identify where AI (LLMs, agents, automation) can drive tangible efficiency and transformation. • Own and continuously prioritize the product backlog, balancing business value, feasibility, data availability, and delivery constraints to maximize impact. • Drive end-to-end delivery of AI use cases, coordinating cross-functional teams (AI Engineers, Data Scientists, Architects, MLOps) and ensuring alignment with timelines, scope, and expected outcomes. • Lead validation phases with business stakeholders (UAT), collect feedback, challenge solutions, and ensure delivered products effectively solve real business problems. • Prepare and coordinate releases, contribute to rollout strategies, and support adoption through communication, training, and interaction with end users. • Monitor product performance and make data-driven decisions, balancing key AI trade-offs such as quality, performance, cost, and reliability. • Ensure alignment with AI Factory governance, lifecycle, and standards, while acting as the voice of the business throughout the product lifecycle. EDUCATION & EXPERIENCE REQUIRED • Bachelor's or Master's degree in Business, Engineering, Information Systems, Data, or a related field. • Minimum of 3 years of experience in product ownership, project management, business analysis, or digital transformation, with a track record of delivering end-to-end initiatives. • Proven experience working at the interface between business stakeholders and technical teams, with the ability to translate operational needs into structured requirements and delivered solutions. • Experience identifying improvement opportunities in operational processes and driving automation or digitalization initiatives is strongly valued. • Exposure to AI, data, or analytics products is a strong advantage, with an understanding of how AI can be applied to real business use cases. • Experience in managing complex or cross-functional projects in a multi-site or international environment is highly desirable. • Strong ability to engage with senior stakeholders and operate in a fast-paced, evolving environment, balancing strategic thinking and delivery execution

PROFILE TECHNICAL SKILLS REQUIRED • Good understanding of AI and Generative AI concepts (LLMs, RAG, agents, automation), with the ability to identify relevant use cases and challenge technical solutions from a product perspective. • Familiarity with AI platforms and ecosystems (e.g., Microsoft Copilot, Azure AI Foundry) and their application to enterprise use cases is a strong advantage. • Strong proficiency in product management and agile practices, including backlog management, user story writing, acceptance criteria definition, and participation in agile ceremonies (Scrum, Kanban or hybrid approaches). • Ability to translate business needs into structured functional and product requirements, and to interact effectively with technical teams (AI Engineers, Data Scientists, Architects) on solution design and delivery. • Proficiency with product and collaboration tools and ability to manage backlog, documentation, and delivery tracking. • Ability to define and monitor product performance through KPIs and dashboards (e.g., adoption, efficiency, ROI), ideally using reporting tools such as Power BI or equivalent. • Familiarity with enterprise digital tools and environments (Microsoft 365 ecosystem, SharePoint, workflows, etc.) and understanding of how AI integrates within business applications. • Understanding of automation and digital transformation tools (e.g., workflow automation, low-code platforms) and their role in enhancing operational efficiency. BEHAVORIAL SKILLS REQUIRED • Strong product ownership mindset, with a clear focus on delivering tangible business value and taking accountability for the impact and adoption of AI solutions. • Structured and analytical thinking, with the ability to prioritize competing demands, make trade-offs, and drive decisions in a fast-paced and evolving environment. • Excellent stakeholder management skills, with the ability to engage, align, and challenge both business and technical teams at different levels of the organization. • Strong communication skills, with the ability to translate complex AI topics into clear, business-oriented messages and actionable insights. • Business-oriented and pragmatic mindset, capable of identifying real operational issues and focusing on solutions that deliver measurable impact rather than theoretical value. • Proactive and solution-driven attitude, with the ability to take initiative, challenge existing approaches, and drive change in transformation contexts. ADDITIONAL NOTES • The role is based at the AGL Expertise Center Kigali, Norrsken House. • Occasional collaboration with Digital Department, IT, business teams, support teams, and AGL entities across several countries may be required. • Comfortable working full time at the office (no remote) • Professional English is required; French is an advantage
Niveau d'études min. requis : Master ou equivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-10215 - SENIOR ACCOUNTANT M/F

Wed, 05 Aug 2026 10:42:47 Z

Fonction : FINANCE & AUDIT/COMPTABILITE
Type de contrat : CDI
Description du poste :
1.Tax • To demonstrate clear understanding of all basic tax requirements and changes in tax regulations affecting day to day entries and transactions in our books. • To ensure timely preparation and review of various tax returns to be submitted to tax authorities including but not limited to VAT, PAYE and Withholding Tax. • Preparation of any responses to tax authorities regarding any queries on the above mentioned taxes. 2.Posting • Review of supplier vouchers for proper coding /allocation • Ensure all costs are adequately supported by proper documentation i.e LPOs, Delivery Notes, etc • Ensure all invoices are properly approved as per Matrix 3. Review of Standing Charges • Running standing charges every month • Matching of prepaid and accrued expenses every month • Propose review of standing charges as is applicable to ensure all costs are properly monitored. • Provide on a monthly basis explanation for the accounts: • Ensure accounts from class 1 to 4 & 6 to 8 are fully accurate and explainable. • Ensure all other provisions taken on a monthly basis are accurate, reviewed and posted on time. 4.Control Supplier Payments/Accounts • Ensure all supplier invoices are tracked and dispatched for approval on time. • Ensure supplier reconciliations are accurate and signed accordingly with explanations on reconciling items. • Review, control and validate in IRIS any supplier remittance. • Review supplier balances on a monthly basis to ensure no suppliers-in debit. • Review long outstanding invoices not yet paid. • Ensure all supplier accounts are properly matched immediately on remittance. 5.End month closing/Reporting • Ensure timely and accurate closure to meet any regional and HQ timelines • Is the first reviewer of the general ledger to ensure all items have been properly and correctly posted. • To liaise with payroll, workshop, and invoicing to ensure all items have been integrated. • Complete reporting packages as required by management within the set timelines. 6. Intercompany Balances • To ensure monthly settlement and no long outstanding items • To ensure proper reconciliation is done before payment 7. Relieving Financial Controller • To relieve the FC on specific tasks while on leave or as assigned from time to time. 8. Team Management • To provide leadership and guidance for the accounting team. • To promote teamwork, best practice and excellence within the team. 9. Other Duties • Provide support on internal controls implementation and monitoring. • Provide support during internal and external audits. • Provide support/coordination during end month stock takes.

• Bachelor's degree in commerce or related business course • CPA(K) qualification • 5 years' Experience in a similar role • 3 years' Experience in working in freight forwarding
Niveau d'études min. requis : Licence ou équivalent

2026-10205 - Product Owner-IT Intergration Platform (Logistics Tech)

Wed, 16 Sep 2026 07:28:27 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Product Owner - BUILD to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will be responsible for managing the delivery of new integrations and strategic product enhancements for the Azure Integration Platform. You will oversee the full lifecycle of product evolutions, from business requirements gathering and solution design through development, testing and deployment, ensuring successful transition to the RUN organization. Working closely with business stakeholders, technical teams and operational support, you will ensure that new capabilities are delivered on time, aligned with business priorities and fully integrated into the product roadmap. ________________________________________MAIN MISSIONS Roadmap Management • Gather, analyze and challenge new strategic business requirements and integration initiatives. • Facilitate scoping workshops and document functional requirements. • Define and maintain data exchange mapping for new integrations. • Ensure that all product evolutions are aligned with the platform standards and the overall program roadmap. Development Management • Build, maintain and prioritize the product backlog (Azure DevOps). • Prepare functional specifications, write User Stories and define acceptance criteria. • Facilitate Agile ceremonies and monitor development progress. • Act as the primary point of contact for technical teams and contribute to the validation of delivered functionalities. Enhancement Delivery Management • Manage the delivery of integration projects and product evolutions. • Produce project status reports, monitor risks, dependencies and action plans. • Prepare governance materials and support decision-making processes. • Contribute to the execution of the product roadmap defined jointly with the Solution Manager. • Coordinate testing activities and monitor defect resolution. • Ensure end-to-end oversight of product evolutions through to business deployment. Performance Monitoring & Transition to RUN • Monitor solution performance in collaboration with the RUN teams and identify continuous improvement opportunities. • Ensure the production of functional documentation and oversee The list is no exhaustive

Qualifications & Experience • Master's degree (Engineering School, Computer Science, Information Systems or equivalent). • Proven experience as a Product Owner, Business Analyst or Application Manager (Build/Run), preferably in integration platforms, middleware or enterprise application environments. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment is a plus. • Experience working in Agile environments and coordinating multidisciplinary teams in an international context. Technical Skills • Strong experience in functional analysis and specification, including User Stories, acceptance criteria, test scenarios and change management. • Good understanding of integration architectures, including Enterprise Service Bus, APIs, EDI, messaging systems and orchestration platforms. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, API Management and Azure DevOps. • Understanding of data exchange formats and integration concepts (JSON, XML, data mapping, message transformation, etc.). • Ability to read and interpret technical logs to facilitate issue analysis and discussions with technical teams. • Experience with documentation and collaboration tools such as Confluence, SharePoint and Microsoft Project. • Strong ability to bridge business and technical teams by translating business requirements into clear functional specifications and explaining technical concepts to non-technical stakeholders. • Strong analytical skills with the ability to understand complex business processes and translate them into scalable integration solutions. • Good understanding of software delivery lifecycle, testing activities and production deployment processes. • Practical experience with Agile methodologies (Scrum, Kanban). Soft Skills • Excellent communication, presentation and stakeholder management skills. • Strong analytical and problem-solving capabilities. • Ability to understand complex business processes and identify opportunities for process optimization. • Strong organizational skills with the ability to manage multiple priorities simultaneously. • Autonomous, proactive and results-oriented. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Curiosity and willingness to continuously develop expertise on business processes and integration flows. • Team player with the ability to work effectively in a multicultural and international environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-10203 - Test Lead-Software QA (Logistics Tech Platform)

Wed, 16 Sep 2026 07:45:57 Z

Fonction : SYSTEMES D'INFORMATION/OPERATIONS SYSTEMES D'INFORMATION
Type de contrat : CDI
Description du poste :
CONTEXT Within AGL's IT Department, attached to the Freight Forwarding & Transit department, we are recruiting for a permanent contract a Test Lead to join the team Connect Logistics. Put into production in March 2025, Connect Logistics is an orchestrator bus that collects, cleans, and consolidates data from our operational systems (TMS), before delivering it on a web portal dedicated to our clients. In a transformation context, the project enters a new phase: • Expand its scope functionally, • Become a central component of the Transit & ecosystem Freight Forwarding, orchestrating data exchanges between logistics applications and ensuring the reliability of shared information. Under the responsibility of the Connect Logistics Solution Manager, you will actively participate in the validation of the functional and technical processing chain, from individual components through their interactions to end-to-end business processes. Working closely with Product Owners, development teams, business stakeholders, partners and RUN teams, you will coordinate testing activities throughout the delivery lifecycle. You will contribute to the successful delivery of new integrations and product evolutions by ensuring that testing activities are properly planned, executed, automated where appropriate, and completed in line with project milestones and quality standards. MAIN MISSIONS Tests Management • Analyze User Stories and functional specifications and translate them into test requirements. • Define and maintain the test base (Azure Test Plans): requirements, test cases, test datasets and test campaigns. • Prepare and manage all prerequisites required for test execution. • Coordinate functional, integration, regression and end-to-end testing activities across all stakeholders. • Coordinate User Acceptance Testing (UAT) with business teams. • Contribute to Go / No-Go decisions before production deployments. • Ensure testing activities are completed in accordance with project milestones and release planning. Test Execution & Automation • Execute functional, integration, regression and confirmation testing. • Validate the complete processing chain, from operational data reception through to customer delivery. • Execute documented automated testing procedures. • Develop, maintain and improve automated test scenarios using tools such as Postman. • Contribute to the continuous improvement of test automation and regression coverage. • Ensure the sustainability and maintainability of the testing assets implemented. Defect Management & Reporting • Record, qualify and track defects using Azure DevOps. • Ensure full traceability between requirements, test cases and identified defects. • Coordinate with development teams to monitor defect resolution. • Validate fixes through confirmation and regression testing. • Communicate testing progress, testing forecasts and overall This list is not exclusive

Qualifications & Experience • Master's degree in computer science, Engineering, Information Systems or equivalent. • Proven experience in software testing or application validation within Agile environments. • Experience using test management tools and coordinating testing campaigns. • Experience with enterprise integration platforms, middleware or distributed systems is highly desirable. • Functional knowledge of Logistics and/or International Transportation, preferably within a Freight Forwarding environment, is a plus. Technical Skills • Experience with Azure Test Plans or equivalent test management tools. • Strong SQL skills for database validation and data consistency checks. • Experience with Azure DevOps. • Good understanding of integration architectures and technologies, including Enterprise Service Bus, APIs, messaging systems and EDI. • Knowledge of Microsoft Azure integration services, particularly Azure Service Bus, is an advantage. • Ability to read technical logs and troubleshoot complex processing flows. • Experience automating tests using Postman; knowledge of Newman or similar automation frameworks is an asset. • Good understanding of JSON, XML and data mapping concepts. • Experience with documentation and collaboration tools such as Confluence and SharePoint. Soft Skills • Clear communication and strong reporting skills. • Excellent analytical and problem-solving capabilities. • Rigorous, autonomous and proactive. • Strong organizational skills and ability to coordinate multiple testing activities simultaneously. • Ability to anticipate risks and manage priorities. • Ability to work collaboratively with business, development, infrastructure and RUN teams. • Team player with the ability to work effectively in an international and multicultural environment. Position Requirements • Location: Kigali, Rwanda. • Travel: Regular international travel • Languages: o Fluent French (written and spoken). o Fluent English (written and spoken).
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Courant
Langue / Niveau :
ANGLAIS : Courant

2026-10181 - SENIOR EXPORTS SUPERVISOR M/F

Mon, 27 Jul 2026 15:12:29 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Senior Exports Supervisor is responsible for supervising the day-to-day export operations, ensuring efficient service delivery, regulatory compliance, operational excellence, and high customer satisfaction. The role coordinates export activities, supports business development initiatives, monitors team performance, and ensures timely execution of all export processes in line with company standards and customer expectations. 1. Operational Supervision • Supervise daily export operations to ensure timely execution of customer requirements. • Coordinate documentation, customs clearance, shipping, transport, and warehouse activities. • Monitor operational KPIs and implement corrective actions where required. • Escalate operational risks and service issues promptly. 2. Client Service & Relationship Management • Maintain strong relationships with existing clients and ensure service excellence. • Resolve customer concerns within agreed service levels. • Conduct client service reviews and support customer retention initiatives. • Support tariff reviews and implementation. 3. Regulatory & Compliance • Ensure compliance with customs regulations, KRA requirements, and company procedures. • Coordinate submission of bond returns and statutory documentation. • Support internal and external audits. • Ensure documentation accuracy and process compliance. 4. Reporting & Performance Monitoring • Prepare daily, weekly, and monthly operational reports. • Monitor departmental KPIs and productivity. • Analyse operational trends and recommend improvements. • Maintain accurate operational records. 5. Business Development Support • Support the identification of new business opportunities. • Prepare quotations and operational proposals. • Participate in customer visits where required. • Support implementation of new customer accounts. 6. Team Leadership • Supervise, coach and develop the exports team. • Allocate work and monitor productivity. • Conduct performance discussions and provide continuous feedback. • Identify training needs and support capability development. • Drive adherence to company policies and operational standards. 7. Continuous Improvement • Identify opportunities to improve efficiency and reduce operational costs. • Champion process improvement initiatives. • Support implementation of operational excellence projects.

• Bachelor's degree in International Business, Logistics, Supply Chain, or a related field. • 4 years of experience in export operations. • 3 years managing a team at a supervisory level
Niveau d'études min. requis : Licence ou équivalent

2026-10138 - Local Data Steward M/F

Thu, 16 Jul 2026 16:21:09 Z

Fonction : RSE, ETHIQUE & COMPLIANCE/MANAGEMENT RSE, ETHIQUE & COMPLIANCE
Type de contrat : CDI
Description du poste :
As a Local Data Steward, you help ensure that local master data is accurate, reliable, and compliant with the MDM governance framework. You play a key role in supporting users, improving data quality, and contributing to efficient data processes across the organization. Main tool: UNIFY Scope: Local Data Stewarding and Data Maintenance, with a contribution to the Africa MDM strategy, particularly on compliance-related data topics. Key responsibilities ________________________________________ A. Supporting users and managing data requests A.1. Receive and handle user requests Act as a first point of contact for end users by receiving, reviewing, and processing requests related to the creation or update of AGL parties. A.2. Keep data up to date in UNIFY Ensure that information is accurately recorded and maintained in UNIFY, including: • Creation or update of AGL parties; • Creation or update of AGL accounting codes. A.3. Promote high-quality data Review third-party data requests to help ensure that data is reliable, complete, and ready to be used by the business. Key checks include: • Uniqueness; • Completeness; • Accuracy. A.4. Support compliance screening Make sure that the relevant parties are correctly broadcast to the compliance screening tool, so that required controls can be performed on time. B. Maintaining reliable local data B.1. Maintain data daily Ensure day-to-day maintenance of related parties in line with data governance rules and defined standards. B.2. Monitor data quality indicators Follow the relevant KPIs and contribute to improvement actions to strengthen the quality and reliability of master data. B.3. Keep data clean and relevant Identify, review, and clean obsolete or non-compliant data to keep the database accurate and useful for business needs. B.4. Escalate when needed Raise ambiguous situations, data inconsistencies, or requests requiring clarification to the Central Data Steward for guidance or arbitration. B.5. Share useful information with users Keep users informed about UNIFY usage, updates, and changes to support smooth adoption and consistent ways of working. C. Scope of the role C.1. Local responsibility The role focuses primarily on the local scope and supports local teams in applying MDM rules and data quality practices. C.2. Regional contribution Depending on the organization and business needs, the role may also contribute to MDM activities across the Africa region and several Business Units. D. Working with key stakeholders D.1. Collaboration Work closely with the Compliance Team of the Kigali Expertise Center, the Global Data Owner, and the Central Data Steward MDM teams to ensure alignment, consistency, and compliance across data processes.

Education ________________________________________ • Bachelor's degree in information systems, Business Administration, Data Management, Computer Science, or a related field. • Professional certification in Master Data Management (MDM), Data Governance, SAP Master Data. Experience ________________________________________ • 2–4 years of professional experience in Master Data Management, Data Administration, or a related operational function. • Previous experience maintaining master data (Business Partners, Vendors, Customers, Accounting Codes, or similar reference data). • Experience working within data governance policies and standardized business processes. • Experience supporting end users through ticketing or request management systems. • Experience collaborating with cross-functional and international teams is an advantage. • Working proficiency in French is considered an advantage. Technical Skills ________________________________________ • Good understanding of Master Data Management (MDM) principles. • Ability to work with data management platforms i.e MDM tools. • Good knowledge of Microsoft Excel, including data validation, filtering, pivot tables, and reporting. • Familiarity with workflow tools and ticket management systems. • Basic understanding of data quality concepts: o Accuracy o Completeness o Consistency o Uniqueness o Timeliness • Understanding compliance and third-party data management processes would be an advantage.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
ANGLAIS : Courant
Langue / Niveau :
FRANÇAIS : Notion

2026-10136 - CUSTOMS DECLARATION OFFICER M/F

Thu, 16 Jul 2026 11:26:41 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDI
Description du poste :
To ensure accurate, compliant, and timely preparation and submission of customs declarations for both import and export consignments. The role safeguards compliance with regulatory requirements, supports smooth cargo movement, and provides expert guidance to clients and internal teams on customs processes. 1. Customs Documentation & Declarations • Advise the bond department on Bonded Import Form (BIF) estimates upon receipt of customs clearance documents. • Prepare and lodge customs declarations in line with applicable laws and procedures, ensuring timelines (KPI – 24 hours) are met. • Correctly classify goods using customs tariff codes, duty, and tax rates in line with the Harmonized System and General Interpretative Rules (GIR). • Ensure accuracy and completeness of documents received for declaration, addressing discrepancies promptly. • Maintain systematic records of all declarations, pending cases, and their resolutions. • Ensure timely submission of processed and certified entries/customs documents for appropriate accounting. 2. Client Advisory & Support • Advise clients on correct and mandatory documentation required for smooth clearance and delivery of goods. • Provide professional guidance on import/export requirements, permits, and exemptions. • Monitor emerging trends, changes in customs regulations, and advise management and clients accordingly. 3. Compliance & Dispute Resolution • Settle customs disputes and queries related to documentation and classification. • Provide prompt attention to issues hindering efficient declaration, whether raised by shipping lines, customs authorities, or internal processes. • Ensure strict adherence to statutory and internal compliance requirements. 4. Specialized Customs Processes • Lodge T1s in ASYCUDA and validate through the URA Touch Point portal. • Requisition Exit Notes from URA and follow up on C2s with customs for clearance at port or CFS. • Handle duty, permit, and exemption applications for South Sudan shipments through the South Sudan customs portal.

Diploma in Clearing & Forwarding • Certification from the Kenya School of Revenue Administration (KESRA) in Customs, Clearing & Forwarding Procedures. • East African Customs & Freight Forwarding Practicing Certificate (EACFFPC) – regional standard for customs practitioners.
Niveau d'études min. requis : Licence ou équivalent

2026-10135 - CLIENT SERVICE OPERATOR M/F

Thu, 16 Jul 2026 11:06:17 Z

Fonction : AUTRES/AUTRES
Type de contrat : CDI
Description du poste :
The Customer Service Operator (CSO) is responsible for managing day-to-day operational relationships with clients, ensuring efficient coordination between commercial, operations, warehouse, transport, and finance teams. 1. Client Relationship & Communication • Manage day-to-day operational relationships with assigned clients. • Receive, attend to, and follow up on client requests in a timely and professional manner. • Provide regular shipment status updates to clients and Client Operations Managers. • Alert the Commercial Operations Manager and clients promptly in case of operational challenges or service disruptions. • Share supporting documentation and formal communication in the event of disputes. 2. Commercial & Quotation Support • Follow up with the Commercial Team to ensure quotations are signed and confirmed prior to execution. • Support smooth handover from commercial to operations once business is confirmed. 3. File & Documentation Management • Coordinate account creation for new clients. • Open shipment files in the SPOT system. • File and maintain all origin and shipping documents accurately in respective shipment files. • Update shipment movements in SPOT and/or tracking agent systems. • Maintain and update various operational status reports and share with relevant stakeholders. 4. Operational Coordination • Prepare and issue Loading Instructions to the Warehouse team. • Issue container pickup instructions to the Transport Team and follow up on execution. • Share clearing documents (e.g. Shipping Orders, Customs Entries) with Operations teams to facilitate container gating at the port. • Nominate containers once gated in port and hand over to the respective vessels. • Monitor shipment progress using the Power BI monitoring tool 5. Port, Customs & Regulatory Processes • Submit pre-advice using the KPA KWATOS system. • Follow up on customs release once containers are gated at the port. • Liaise with relevant parties to resolve port or customs-related delays. 6. Billing & Financial Coordination • Verify draft invoices before final billing. • Bill shipment files in line with approved rates and supporting documents. • Follow up on recovery of shipping line invoices. • Update sea freight reports accurately and on time. • Follow up on validated service invoices and dispatch them to the Sarissa team. • Recover KPA additional charges where applicable.

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. • Minimum of 1–3 years' experience in customer service, logistics, clearing & forwarding, or shipping operations. • Experience working with port systems (e.g. KPA KWATOS) is an added advantage
Niveau d'études min. requis : Licence ou équivalent

2026-10132 - EXPORTS MANAGER M/F

Thu, 16 Jul 2026 10:43:46 Z

Fonction : FREIGHT FORWARDING/MANAGEMENT FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
The Exports Manager leads the company's international growth by managing export operations, driving business development, optimizing logistics, ensuring regulatory compliance, and cultivating strong global partnerships. 1. Export Strategy & Business Development • Develop and execute export strategies targeting new and existing international markets. • Identify and pursue new business opportunities through market research, lead generation, and outreach to distributors, agents, and importers. • Build and nurture relationships with potential and current clients to grow revenue and market share. 2. Client Service & Relationship Management • Resolve client concerns and ensure customer satisfaction. • Conduct client visits, service surveys, and submit periodic reports. • Guide customer service staff to deliver excellent service. • Review and update client tariffs to reflect current service rates. 3. Regulatory & Compliance Oversight • Ensure full compliance with export and customs regulations. • Coordinate submission of bond returns to KRA and liaise with customs on timely documentation. • Maintain and update export control procedures as required by law. • Prepare for and support external audits and inspections. 4. Reporting & Documentation • Submit accurate and timely reports on stock movement and warehouse activities to clients. • Prepare regular departmental performance and management reports. • Oversee the preparation and dispatch of all required export documents. 5. Finance & Revenue Assurance • Approve service invoices and ensure billing aligns with services rendered. • Monitor revenue collection and follow up on outstanding payments with the credit control team. • Prepare and manage departmental budgets, ensuring targets are met. 6. Business Development • Source new business opportunities and issue quotations to potential clients. • Build long-term relationships that support company growth and market expansion. 7. Team Leadership & Staff Development • Assign workloads, monitor performance, and coordinate staff training. • Provide support and guidance to customer service and operations staff. • Train staff on systems and ensure correct usage and updates. 8. Operational Coordination • Manage daily operations and ensure smooth system functioning. • Redirect client queries appropriately to ensure prompt responses.

• Bachelor's degree in International Business, Logistics, Supply Chain, or a related field. • 5–8 years of experience in export operations.
Niveau d'études min. requis : Licence ou équivalent

2026-10128 - TRANSPORT MANAGER M/F

Thu, 16 Jul 2026 09:34:50 Z

Fonction : GENERAL MANAGEMENT/LOGISTIQUE
Type de contrat : CDI
Description du poste :
To lead and manage the Company's transport operations by ensuring the efficient planning, allocation, execution and monitoring of transport activities while optimizing fleet utilization, managing transporter relationships, ensuring regulatory compliance, controlling transport costs and delivering exceptional customer service in line with operational and commercial objectives. 1. Transport Operations Management • Lead the planning, coordination and execution of all transport operations to ensure timely cargo movement and service delivery. • Develop transport schedules, allocate resources and monitor execution to maximize fleet utilization and operational efficiency. • Ensure daily transport activities are executed in accordance with customer requirements and operational priorities. • Monitor operational performance and implement corrective actions to resolve delays and service disruptions. 2. Transport Planning & Fleet Optimization • Optimize truck allocation, route planning and transporter utilization to improve operational efficiency and reduce transport costs. • Monitor transporter performance, equipment availability and capacity planning to meet customer demand. • Ensure effective planning of loading schedules, departures and delivery timelines. 3. Transporter & Vendor Management • Develop and maintain strategic relationships with transport service providers to ensure reliable and cost-effective transport solutions. • Evaluate transporter performance against agreed service levels and contractual obligations. • Support transporter onboarding, qualification and performance improvement initiatives. • Participate in rate negotiations to improve transport cost competitiveness. 4. Customs & Regulatory Compliance • Ensure compliance with all transport-related customs documentation and statutory requirements, including T1s, Exit Notes, T812 documentation and transit regulations. • Monitor changes in customs regulations and implement operational changes where required. • Ensure transport documentation is processed accurately and within required timelines. 5. Customer Service & Operational Coordination • Coordinate closely with Commercial, Customer Service, Customs and Warehouse teams to ensure seamless transport execution. • Maintain proactive communication with customers regarding shipment status and delivery performance. 6. Performance Reporting & Cost Management • Prepare and present daily, weekly and monthly transport performance reports. • Monitor transport costs, transporter buying rates and operational KPIs to identify improvement opportunities. • Analyse operational performance trends and recommend initiatives that improve efficiency, profitability and customer satisfaction. 7. Leadership & Continuous Improvement • Lead, coach and develop the transport team to achieve operational excellence. • Conduct performance reviews and ensure individual objectives align with departmental goals.

• Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Business Administration or a related field. • Minimum 5–7 years' experience in transport or logistics operations, with at least 3 years in a supervisory or management role. • Strong understanding of clearing & forwarding, customs procedures and regional transit operations. • Working knowledge of KRA, KPA, URA and regional customs systems. • ERP and transport management system experience is highly desirable.
Niveau d'études min. requis : Licence ou équivalent

2026-10124 - INDOOR SALES (COMMERCIAL INDOOR) H/F

Thu, 16 Jul 2026 08:26:28 Z

Fonction : FREIGHT FORWARDING/OPERATIONS FREIGHT FORWARDING
Type de contrat : CDI
Description du poste :
- Accueillir et orienter la clientèle en back office. - Analyser les demandes des clients et élaborer des offres commerciales adaptées. - Préparer les cotations. - Assurer le suivi et mener des relances commerciales. - Collaborer étroitement avec les équipes opérations afin de garantir la qualité des prestations. - Participer à l'amélioration continue de l'expérience client. - Contribuer à l'atteinte des objectifs commerciaux de l'entreprise.

- Bac +3 en Commerce International, gestion, Transit et douane, Logistique ou domaine équivalent. - Expérience de 3 ans minimum dans le transit, la logistique ou le transport international. - Bonne connaissance des incoterms, des procédures douanières et des réglementations du commerce international. - Maitrise parfaite de la langue française et bon niveau en anglais. - Maîtrise des outils informatiques. - Bonne capacité d'organisation, de planification et de gestion des priorités. - Sens du service client, rigueur et réactivité. - Bonnes capacités relationnelles et de communication.
Niveau d'études min. requis : Licence ou équivalent
Langue / Niveau :
FRANÇAIS : Bilingue
Langue / Niveau :
ANGLAIS : Courant